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keep losing internet connection


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#1 duskhunter

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Posted 20 December 2012 - 12:49 PM

Using firefox 17.01
on acer window3s 7 intel core i5 750 gb hardrive loads of empty space on it.
Keep losing internet connection and also getting file not found message and blank pink screen.
Have run scans form antimalwarebytes and spyware and no viruses. Have cleared cookies etc can someone please help I am sure I posted this days and days ago but received no reply

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#2 InadequateInfirmity

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Posted 20 December 2012 - 06:43 PM

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

Download Autoruns and Autorunsc
http://download.sysinternals.com/files/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

Edited by InadequateInfirmity, 20 December 2012 - 06:44 PM.





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