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Infected With Spyfalcon


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8 replies to this topic

#1 John Cairney

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Posted 25 March 2006 - 10:02 PM

I have tried 5 different antivirus programmes and only PCCILLIN would allow me to quarantine - the rest found the infected stuff but asked me to pay up -I'm not buying anything that may not even work. I was told to run a logfile in Hijack this, here it is - what should I delete, I didn't want to delete anything yet just in case - can anyone help?

Logfile of HijackThis v1.99.1
Scan saved at 6:29:07 PM, on 3/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\SPOOLSV.EXE
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRAM FILES\TREND MICRO\TMAS\TMAS.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\PCCTLCOM.EXE
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TMPROXY.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\TMPFW.EXE
C:\Documents and Settings\John\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: Trend Micro Antifraud Toolbar - {06647158-359E-4D10-A8DE-E6145DA90BE9} - C:\PROGRA~1\TRENDM~1\INTERN~2\PccIeBar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Trend Micro Antifraud Toolbar - {871F91FD-3A92-4988-A842-16AB2CFF5AF1} - C:\PROGRA~1\TRENDM~1\INTERN~2\PccIeBar.dll
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.windowsupdate..com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe

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#2 -David-

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Posted 26 March 2006 - 12:30 PM

Hi There! :thumbsup:

I am currently working on your log

I will get back to you as soon as possible.

David :flowers:

#3 John Cairney

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Posted 26 March 2006 - 05:43 PM

Hi There! :thumbsup:

I am currently working on your log

I will get back to you as soon as possible.

David :flowers:


Thanks David the Trojanator,
Hope you can help.
John.

#4 -David-

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Posted 27 March 2006 - 10:15 AM

Hi John!

Well your HijackThis log is looking clean at the moment, but as you noted that you are having a battle with SpyFalcon, let's try this:

* Download Spyfalconfix from here:
http://www.martijnc.be/tools/sffix.exe
  • Download it to your desktop.
  • Doubleclick sffix.exe
  • Click the 'install' button.
  • This will create a new folder on your desktop called sffix.
  • Open that folder and click: Run.bat
  • This tool needs internet connection so it can download an additional file to let the tool work properly.
  • If your firewall gives an alert, allow it instead of blocking it.
  • Let the tool perform its job.
* Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report along with a new Hijackthis log.
Please reboot and post a new Hijackthis log, the Panda log and let me know whether SpyFalcon still appears or not, and also how the computer is running.

David

#5 John Cairney

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Posted 27 March 2006 - 09:42 PM

Removed email address! Spammers do lurk here to harvest them.

Hi David,

I'm having an awful time in this program and hope this gets to you - too used to e-mail I guess! I uninstalled PCCILLIN 2006 and reinstalled adaware, followed all of your instructions and looks like the bug is still there - PCCILLIN must've quarantined it before! The computer is acting up again (running slow) - but no sporadic pop-ups yet. Here are my logs: If you need any more info please let me know,

Thanks for your assistance - really appreciated.

John (tcairney_AT_mts_DOT_net)


Panda Scan:

Incident Status Location

Adware:adware/gator Not disinfected C:\WINDOWS\GatorFDDLI.log
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\John\Desktop\smitRem\Process.exe
Potentially unwanted tool:Application/Processor




Spyfalcon Rogue Scan:

BFU v1.00.9
Windows XP SP2 (WinNT 5.01.2600 SP2)
Script started at 7:14:48 PM, on 3/27/2006

Option pause between commands: 100 ms
Failed: FileDelete C:\Documents and Settings\John\Application Data\Microsoft\Internet Explorer\QuickLaunch\SpyFalcon*.* (operation failed)
Failed: FileDelete C:\Documents and Settings\John\Application Data\Microsoft\Internet Explorer\QuickLaunch\SpywareQuake*.* (operation failed)
Failed: FolderDelete C:\Program Files\spyfalcon (folder not found)
Failed: FolderDelete C:\Documents and Settings\John\Start Menu\Programs\SpyFalcon (folder not found)
Failed: FolderDelete C:\Documents and Settings\John\Start Menu\Programs\SpywareQuake (folder not found)
Failed: FolderDelete C:\Program Files\SpywareQuake (folder not found)
Failed: FolderDelete C:\WINDOWS\system32\1024 (folder not found)
Script completed. Not disinfected C:\Documents and Settings\John\Desktop\smitRem.exe[Process.exe]



HijackThis Scan:

Scan saved at 7:29:07 PM, on 3/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\John\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O15 - Trusted Zone: http://*.windowsupdate..com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe

Edited by Bobbi Flekman, 29 March 2006 - 04:24 AM.


#6 -David-

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Posted 29 March 2006 - 07:22 AM

Hi John,

Please manually delete this file:
C:\WINDOWS\GatorFDDLI.log

The Hijackthis log is looking clean, but you are now missing an antivirus. Either reinstall PC-cillin, or install another antivirus program as soon as you can and run a complete scan of the computer.
AVG, Avira OR Avast are good FREE antivirus.
Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!
Zonealarm, Agnitum Outpost Free OR Kerio are FREE firewalls.

Understanding and using firewalls

The fix that you used earlier has been updated, so i would like you to run it again. Although the Panda scan did not show anything major, and because the HJT log is clean, i need to question what this "error" is that you are recieving. Are you getting any alerts? Can you describe the error as well as you can please.
The fix below will remove the orphaned/leftover entries which are left on your system:

* Download Roguescanfix from here:Download it to your desktop.
Doubleclick roguescanfix.exe
Click the 'install' button.
This will create a new folder on your desktop called Roguescanfix.
Open that folder and doubleclick: Run.bat

Note: This tool needs internet connection because it downloads an additional file to let the tool work properly.
If your firewall gives an alert, allow it instead of blocking it.
In case you still get the message BFU.exe is not present, download BFU.zip from here.
Unzip it and place BFU.exe in the Roguescanfix-folder. Then doubleclick Run.bat again.


The tool will uninstall some programs and delete related files and registrykeys.
When some files won't get deleted, it will ask you to reboot your system to delete the files after reboot.
Please make sure the uninstall of the programs are finished before you click Yes to reboot.

David

#7 John Cairney

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Posted 31 March 2006 - 09:37 AM

Hi again David,

Completed all of the instructions and my computer is running very nicely - no pop-ups - have Adaware and Spybot catching negligible items and cleaning - I'm sure PCCILLIN must've gotten rid of Spyfalcon because it was certainly there before as was some other junk. For now I would like to thank you and your fellow voluntary workers for spending your own valuable time helping others. I may get back to you if anything "POPS UP" in the future - take care and once again

THANK YOU KINDLY,


John C.

#8 -David-

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Posted 01 April 2006 - 03:17 AM

Hi John

I'm glad that you got the problem sorted out, it's a great feeling to get rid of such an infection. Just as a note, and more a word of warning, always have an AV installed on your computer. If you remove it for just a few hours you could easily get infected.
The scanners that you are now running will always pick up new items every now and again, so don't worry about that. Namely cookies and data miners are found which are generally harmless.

I'm going to post my standard "all clean" speech now, and i suggest you give it a quick read and make any necessary adjustments to increase the security on your system. The fact that your system got so infected in the first place shows me that you are lacking slightly in protection. Follow this list and your potential for being infected again will reduce dramatically.

Now that you are clean, lets reset your system restore points please follow these simple steps in order
  • Turn off System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Clickthe System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
Restart your computer
  • Turn ON System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Un-Check Turn off System Restore.
  • Click Apply, and then click OK.

Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs: hide
    Click here for more information on -> Computer Safety On line - Anti-Virus

    I would recommend Grisofts© AVG or AVAST©. As these are the more secure and better ones.
  • Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Click here for more information on -> Computer Safety On line - Software Firewalls
    I would recommend ZoneAlarm© as a firewall as it's easy to use. But for a more secure firewall, Sunbelts Kerio© is the one.
  • Visit Microsoft's Windows Update Site Frequently It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Next, if they're not already present, I would recommend the download and installation of some or all of the following programs (all free), and the updating of them regularly
  • Install Spybot© - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here: Click here for more info -->Instructions for - Spybot S & D and Ad-aware
  • Install Lavasofts© Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here: Click here for more info -->Instructions for - Spybot S & D and Ad-aware
  • Install Javacools© SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here: Click here for more info -->Computer Safety on line - Anti-Malware
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
If you have any addition questions just ask...
David

#9 -David-

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Posted 12 April 2006 - 09:43 AM

Since this issue appears resolved, this Topic is now closed.

If you need this topic reopened, please request this by sending me
a PM with the address of the thread using the link here. This applies only to the original topic starter.

Everyone else please begin a New Topic.




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