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Internet browsers running slow, regularly stalling and not loading pages


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9 replies to this topic

#1 Amahal420

Amahal420

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  • Location:Pleasanton, Ca
  • Local time:02:26 AM

Posted 18 December 2012 - 09:13 PM

Hello,

My name is Aman and I'm trying to fix my parents CPU. They have a tendency to download a lot of crap without first checking that the source is legit.

The CPU runs Windows 7 64 bit.

The specific issues are when Chrome or IE are being used. The browsers are always redirected to searchnu/406. I have changed the start page back to google and that works at startup, but when a new window is opened it goes back to ask.com. I have also noticed that pages are regularly not loading fully and it takes 3-4 times hitting the reload button to finally load, sometimes they don't load at all. I am also noticing that the internet connection seems slower than before (they have ATT DSL) and the cpu in general is running a bit slow.

Any help would be great.

Thanks,
Aman

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#2 Broni

Broni

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Posted 18 December 2012 - 11:08 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

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#3 Amahal420

Amahal420
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  • Local time:02:26 AM

Posted 27 December 2012 - 02:11 PM

Thanks for the super quick reply! Here are the logs:



Results of screen317's Security Check version 0.99.56
Windows 7 x64 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
JavaFX 2.1.1
Java 7 Update 7
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 10.1.4 Adobe Reader out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.91
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````



Farbar Service Scanner Version: 23-12-2012
Ran by kiran (administrator) on 27-12-2012 at 10:28:25
Running from "C:\Users\kiran\Desktop"
Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MiniToolBox by Farbar Version: 25-11-2012
Ran by kiran (administrator) on 27-12-2012 at 10:29:32
Running from "C:\Users\kiran\Desktop"
Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros 802.11 a/b/g/n Dualband Wireless Network Module = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : kiran-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 06-26-82-58-47-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Atheros 802.11 a/b/g/n Dualband Wireless Network Module
Physical Address. . . . . . . . . : 00-26-82-58-47-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::41eb:edf7:c08:d915%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, December 25, 2012 1:40:15 PM
Lease Expires . . . . . . . . . . : Friday, December 28, 2012 10:14:50 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 201336450
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-FD-DB-22-18-A9-05-C0-E9-A9
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 18-A9-05-C0-E9-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.gateway.2wire.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:2418:3f30:943e:f3f2(Preferred)
Link-local IPv6 Address . . . . . : fe80::2418:3f30:943e:f3f2%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.hsd1.ca.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {8E8773B3-DFCF-4A13-A505-F279F94374D4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: homeportal
Address: 192.168.1.254

Name: google.com
Addresses: 2001:4860:4002:802::1007
74.125.227.67
74.125.227.68
74.125.227.69
74.125.227.70
74.125.227.71
74.125.227.72
74.125.227.73
74.125.227.78
74.125.227.64
74.125.227.65
74.125.227.66


Pinging google.com [74.125.227.70] with 32 bytes of data:
Reply from 74.125.227.70: bytes=32 time=74ms TTL=51
Reply from 74.125.227.70: bytes=32 time=74ms TTL=51

Ping statistics for 74.125.227.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 74ms, Maximum = 74ms, Average = 74ms
Server: homeportal
Address: 192.168.1.254

Name: yahoo.com
Addresses: 72.30.38.140
98.138.253.109
98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=144ms TTL=47
Reply from 98.138.253.109: bytes=32 time=207ms TTL=47

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 144ms, Maximum = 207ms, Average = 175ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...06 26 82 58 47 a9 ......Microsoft Virtual WiFi Miniport Adapter
11...00 26 82 58 47 a9 ......Atheros 802.11 a/b/g/n Dualband Wireless Network Module
10...18 a9 05 c0 e9 a9 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.69 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.69 281
192.168.1.69 255.255.255.255 On-link 192.168.1.69 281
192.168.1.255 255.255.255.255 On-link 192.168.1.69 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.69 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.69 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 58 ::/0 On-link
1 306 ::1/128 On-link
12 58 2001::/32 On-link
12 306 2001:0:9d38:953c:2418:3f30:943e:f3f2/128
On-link
11 281 fe80::/64 On-link
12 306 fe80::/64 On-link
12 306 fe80::2418:3f30:943e:f3f2/128
On-link
11 281 fe80::41eb:edf7:c08:d915/128
On-link
1 306 ff00::/8 On-link
12 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/26/2012 03:10:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10109

Error: (12/26/2012 03:10:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10109

Error: (12/26/2012 03:10:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/26/2012 03:10:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9111

Error: (12/26/2012 03:10:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9111

Error: (12/26/2012 03:10:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/26/2012 03:10:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8112

Error: (12/26/2012 03:10:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8112

Error: (12/26/2012 03:10:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/26/2012 03:10:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7083


System errors:
=============
Error: (12/24/2012 00:14:57 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (12/13/2012 11:36:45 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: Windows 7 Service Pack 1 for x64-based Systems (KB976932).

Error: (12/13/2012 11:24:49 AM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service failed to start due to the following error:
%%1053

Error: (12/13/2012 11:24:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Print Spooler service to connect.

Error: (12/13/2012 11:24:10 AM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 5 service failed to start due to the following error:
%%1053

Error: (12/13/2012 11:24:10 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the TeamViewer 5 service to connect.

Error: (12/13/2012 11:24:06 AM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service failed to start due to the following error:
%%1053

Error: (12/13/2012 11:24:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Print Spooler service to connect.

Error: (12/13/2012 11:12:54 AM) (Source: DCOM) (User: )
Description: {752073A1-23F2-4396-85F0-8FDB879ED0ED}

Error: (12/13/2012 03:31:09 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: Update for Windows 7 for x64-based Systems (KB2779562).


Microsoft Office Sessions:
=========================
Error: (04/01/2012 09:24:23 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 72 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 7.2.8)
7300 (Version: 130.0.365.000)
7300_Help (Version: 82.0.242.000)
7300Trb (Version: 82.0.242.000)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0.1)
Adobe Acrobat X Pro - English, Franšais, Deutsch (Version: 10.1.3)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Reader X (10.1.4) (Version: 10.1.4)
AIO_CDB_ProductContext (Version: 130.0.365.000)
AIO_CDB_Software (Version: 130.0.365.000)
AIO_Scan (Version: 130.0.421.000)
Akamai NetSession Interface
AMD USB Filter Driver (Version: 1.0.11.86)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
AT&T Net Client
ATI Catalyst Install Manager (Version: 3.0.765.0)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full Existing (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full New (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Light (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Common (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0310.1824.32984)
Catalyst Control Center HydraVision Full (Version: 2010.0310.1824.32984)
Catalyst Control Center InstallProxy (Version: 2009.0908.2225.38429)
Catalyst Control Center InstallProxy (Version: 2010.0310.1824.32984)
Catalyst Control Center Localization All (Version: 2010.0310.1824.32984)
ccc-core-static (Version: 2010.0310.1824.32984)
ccc-utility64 (Version: 2010.0310.1824.32984)
CCC Help Chinese Standard (Version: 2010.0310.1823.32984)
CCC Help Chinese Traditional (Version: 2010.0310.1823.32984)
CCC Help Czech (Version: 2010.0310.1823.32984)
CCC Help Danish (Version: 2010.0310.1823.32984)
CCC Help Dutch (Version: 2010.0310.1823.32984)
CCC Help English (Version: 2010.0310.1823.32984)
CCC Help Finnish (Version: 2010.0310.1823.32984)
CCC Help French (Version: 2010.0310.1823.32984)
CCC Help German (Version: 2010.0310.1823.32984)
CCC Help Greek (Version: 2010.0310.1823.32984)
CCC Help Hungarian (Version: 2010.0310.1823.32984)
CCC Help Italian (Version: 2010.0310.1823.32984)
CCC Help Japanese (Version: 2010.0310.1823.32984)
CCC Help Korean (Version: 2010.0310.1823.32984)
CCC Help Norwegian (Version: 2010.0310.1823.32984)
CCC Help Polish (Version: 2010.0310.1823.32984)
CCC Help Portuguese (Version: 2010.0310.1823.32984)
CCC Help Russian (Version: 2010.0310.1823.32984)
CCC Help Spanish (Version: 2010.0310.1823.32984)
CCC Help Swedish (Version: 2010.0310.1823.32984)
CCC Help Thai (Version: 2010.0310.1823.32984)
CCC Help Turkish (Version: 2010.0310.1823.32984)
Cheetah DVD Burner
CMS (Version: 2.21.09)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Copy (Version: 130.0.428.000)
CyberLink DVD Suite Deluxe (Version: 7.0.2115)
D3DX10 (Version: 15.4.2368.0902)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.465.000)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DocProc (Version: 13.0.0.0)
DVD Menu Pack for HP MediaSmart Video (Version: 3.1.3224)
Facebook Plug-In
Fax (Version: 130.0.418.000)
GHIN Handicap Program 2005
Google Chrome (Version: 23.0.1271.97)
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.123)
GPBaseService2 (Version: 130.0.371.000)
Hardware Diagnostic Tools (Version: 6.0.5247.34)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Advisor (Version: 3.3.9512.3162)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Games (Version: 1.0.0.71)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP MediaSmart Demo (Version: 1.00.0000)
HP MediaSmart DVD (Version: 3.1.3317)
HP MediaSmart Music/Photo/Video (Version: 3.1.3601)
HP MediaSmart SmartMenu (Version: 3.1.0.1)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.2.0)
HP Odometer (Version: 2.10.0000)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (Version: 13.0)
HP Product Detection (Version: 11.14.0001)
HP Remote Solution (Version: 1.1.11.0)
HP Setup (Version: 1.2.3560.3170)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Support Assistant (Version: 7.0.39.15)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.001.000.014)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Hulu Desktop (Version: 0.9.9)
HydraVision (Version: 4.2.162.0)
iCloud (Version: 2.0.2.187)
Internet Explorer (Enable DEP)
iTunes (Version: 10.7.0.21)
Java 7 Update 7 (Version: 7.0.70)
Java Auto Updater (Version: 2.1.9.0)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.2017)
LightScribe System Software (Version: 1.18.8.1)
MarketResearch (Version: 130.0.374.000)
McAfee Security Scan Plus (Version: 2.0.181.2)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Live Search Toolbar (Version: 3.0.566.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Desktop Engine (GHINGHP) (Version: 8.00.761)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 9.7.0621)
Microsoft XML Parser (Version: 8.30.9523.3)
MobileMe Control Panel (Version: 3.1.8.0)
Movie Theme Pack for HP MediaSmart Video (Version: 3.1.3310)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Network64 (Version: 130.0.572.000)
Network64 (Version: 140.0.221.000)
Norton 360 (Version: 6.4.0.9)
Norton Online Backup (Version: 1.2.20.0)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
PictureMover (Version: 3.3.1.19)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Power2Go (Version: 6.0.3304)
PowerDirector (Version: 7.0.3503)
QuickTime (Version: 7.72.80.56)
RAIDXpert (Version: 3.2.1540.5)
RASplus (Version: 2.3.11)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.4)
Realtek High Definition Audio Driver (Version: 6.0.1.5938)
RealUpgrade 1.1 (Version: 1.1.0)
Recovery Manager (Version: 5.5.2216)
Safari (Version: 5.34.57.2)
Scan (Version: 13.0.0.0)
Search-Results Toolbar (Version: 1.0.0.12)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
SQLXML 3.0 SP3 (Version: 3.30.3457.0)
Status (Version: 130.0.469.000)
TeamViewer 5 (Version: 5.0.8081 )
TeamViewer 6 (Version: 6.0.10722)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760573) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 8183.89 MB
Available physical RAM: 6361.21 MB
Total Pagefile: 16365.93 MB
Available Pagefile: 12772.62 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.21 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:919.97 GB) (Free:846.8 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:11.25 GB) (Free:1.62 GB) NTFS

========================= Users: ========================================

User accounts for \\KIRAN-PC

Administrator ameet ASPNET
Guest kiran


**** End of log ****


Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.27.08

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
kiran :: KIRAN-PC [administrator]

Protection: Enabled

12/27/2012 10:34:43 AM
mbam-log-2012-12-27 (10-34-43).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 239979
Time elapsed: 3 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 12
HKCR\CLSID\{C1ED9DA0-AFD0-4b90-AC6A-D3874F591014} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCR\TypeLib\{1FDC0B61-91AC-4157-9B27-CAD9A09AB67E} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCR\BrowserConnection.Loader.1 (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCR\BrowserConnection.Loader (PUP.Datamngr) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCR\CLSID\{f34c9277-6577-4dff-b2d7-7d58092f272f} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Quarantined and deleted successfully.

Registry Values Detected: 2
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Data: Search-Results Toolbar -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{f34c9277-6577-4dff-b2d7-7d58092f272f} (PUP.Datamngr) -> Data: -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Program Files (x86)\Search Results Toolbar\Datamngr\BrowserConnection.dll (PUP.Datamngr) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (PUP.Datamngr) -> Quarantined and deleted successfully.

(end)


aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-27 10:48:29
-----------------------------
10:48:29.208 OS Version: Windows x64 6.1.7600
10:48:29.208 Number of processors: 4 586 0x402
10:48:29.209 ComputerName: KIRAN-PC UserName: kiran
10:48:30.983 Initialize success
10:49:34.313 AVAST engine defs: 12122701
10:49:36.855 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000068
10:49:36.860 Disk 0 Vendor: WDC_____ 01.0 Size: 953674MB BusType: 8
10:49:36.874 Disk 0 MBR read successfully
10:49:36.879 Disk 0 MBR scan
10:49:36.888 Disk 0 unknown MBR code
10:49:36.894 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
10:49:36.910 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 942047 MB offset 206848
10:49:36.950 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 11525 MB offset 1929519104
10:49:37.009 Disk 0 scanning C:\Windows\system32\drivers
10:49:49.405 Service scanning
10:50:12.168 Modules scanning
10:50:12.185 Disk 0 trace - called modules:
10:50:12.206 ntoskrnl.exe CLASSPNP.SYS disk.sys storport.sys hal.dll ahcix64s.sys
10:50:12.212 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80082d3060]
10:50:12.218 3 CLASSPNP.SYS[fffff8800103b43f] -> nt!IofCallDriver -> \Device\00000068[0xfffffa80075309c0]
10:50:14.091 AVAST engine scan C:\Windows
10:50:16.965 AVAST engine scan C:\Windows\system32
10:53:27.575 AVAST engine scan C:\Windows\system32\drivers
10:53:44.804 AVAST engine scan C:\Users\kiran
10:57:07.895 File: C:\Users\kiran\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\8\5b692cc8-668dc093 **INFECTED** Win32:Crypt-OPA [Trj]
10:59:15.009 AVAST engine scan C:\ProgramData
11:00:54.464 Scan finished successfully
11:01:17.372 Disk 0 MBR has been saved successfully to "C:\Users\kiran\Desktop\logs\MBR.dat"
11:01:17.395 The log file has been saved successfully to "C:\Users\kiran\Desktop\logs\aswMBR.txt"


Cheers,
Aman

#4 Broni

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Posted 27 December 2012 - 04:40 PM

Please re-run MBAM one more time and post new log.

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#5 Amahal420

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Posted 27 December 2012 - 06:51 PM

Here you go:

Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.27.08

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
kiran :: KIRAN-PC [administrator]

Protection: Enabled

12/27/2012 2:20:01 PM
mbam-log-2012-12-27 (14-20-01).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 235055
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#6 Broni

Broni

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Posted 27 December 2012 - 06:52 PM

Please re-run it one more time and post new log.

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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 Amahal420

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Posted 27 December 2012 - 07:04 PM

Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.27.08

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
kiran :: KIRAN-PC [administrator]

Protection: Enabled

12/27/2012 3:57:02 PM
mbam-log-2012-12-27 (15-57-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 234560
Time elapsed: 4 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#8 Broni

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Posted 27 December 2012 - 07:12 PM

It looks like you'll need more advanced tools to deal with your issue.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

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#9 Amahal420

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Posted 27 December 2012 - 07:49 PM

I was able to generate both logs. I have started the new topic. Here is link

http://www.bleepingcomputer.com/forums/topic479861.html/page__gopid__2931904#entry2931904

Thanks for your help!!!!

#10 Broni

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Posted 27 December 2012 - 08:02 PM

You're very welcome Posted Image

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