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Internet Crime Complaint Center Spyware Removal


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#1 EducatedGuess

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Posted 18 December 2012 - 07:46 PM

Never saw this one before. Very clever scam -- to activate your webcam so you see yourself onscreen. I actually laughed out loud when I saw it.

Anyway, I think I found a good procedure through a general Google search to off this thing, but I had a couple quick questions. BTW, this in on an older HP notebook running on Vista.

1) Does Bleeper Computer have a foolproof procedure posted to remove this? If so, could someone send it to me. You guys always have the best fixes.

2) Usually when I get something like this, I immediately go to SAFE MODE, download the latest definitions for MalwareBytes and run a full scan, which takes care of it. This time, TWICE, it shut down the MB scan early on, so I assume I need to stop some processes first, right?

Anyway, thank you in advance for your help.

Best,
EducatedGuess

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#2 EducatedGuess

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Posted 18 December 2012 - 10:52 PM

More information: I found the "fix" listed for this on BC. I followed all the instructions, and also downloaded and successfully ran Rkill.

Now the problem is the computer will not stay running. As I'm going into SAFE MODE, the computer keeps shutting down during boot up. I cannot even get to MalwareBytes to run it in SAFE MODE.

Am I toast?

Thank You,
EducatedGuess

#3 EducatedGuess

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Posted 19 December 2012 - 10:36 AM

I fixed it! For anyone who needs help on this, feel free to write me.

Basically, the posted fix on BC works just fine. The problem I had was that the CPU had been working so hard, it kept shutting down for thermal protection while running the anti-virus. Solution? I just let it sit overnight to cool down, then ran MalwareBytes in SAFE MODE straight through and it caught the bugger just fine.

BTW, I was able to catch this invader with the "Quick Scan" option of the free version of MalwareBytes. It immediately found it and removed it. I ran the "Full Scan" afterwards, but it found nothing new. This is on an HP Vista laptop. Not sure it would be as easy on your particular computer.

Make sure to restart your computer after removing the virus, to ensure it is gone and removed.

Take Care & Thanks,
EducatedGuess




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