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Wave volume keeps shutting off


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20 replies to this topic

#1 twang444

twang444

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  • Local time:11:19 AM

Posted 18 December 2012 - 06:21 PM

Hello, I have been following all the steps that have led me to this point. My computer (Windows XP) seems to have been infected by some sort of Trojan or Malware (I'm not tech savvy, so I apologize if I am using the wrong terms, but definitely at some point a Trojan hit my computer). I have Norton Antivirus and for a little bit it appeared as though it had removed the infection, but the wave volume keeps going to 0. I have tried other solutions, but they have been impermanent. I am writing here because I've seen that the results have been great. I posted the DDS information below and attached the attach file that I was required to do. Thank you to whoever can assist. It is much appreciated.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Andrew at 17:54:40 on 2012-12-18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3572.2430 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r213367\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\OA001Mon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtTray.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/?cid=insDate08252012
uSearch Page = hxxp://www.live.com
uInternet Connection Wizard,ShellNext = iexplore
mWinlogon: Userinit = c:\windows\system32\userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton 360\engine\20.2.0.19\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton 360\engine\20.2.0.19\ips\IPSBHO.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\20.2.0.19\CoIEPlg.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\andrew\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [bimgeta] rundll32 "c:\documents and settings\andrew\local settings\application data\bimgeta.dll",bimgeta
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [AESTFltr] c:\windows\system32\AESTFltr.exe /NoDlg
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [OA001Mon] c:\windows\OA001Mon.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ChangeTPMAuth] c:\program files\wave systems corp\common\ChangeTPMAuth.exe /T:NTRU12
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] "c:\program files\wave systems corp\SecureUpgrade.exe"
mRun: [EmbassySecurityCheck] "c:\program files\wave systems corp\embassy security setup\EMBASSYSecurityCheck.exe"
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [DellConnectionManager] "c:\program files\dell\dell controlpoint\connection manager\Dell.UCM.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [scpasv] rundll32.exe "c:\documents and settings\andrew\application data\scpasv.dll",PszAllocA
mRun: [lphle] "c:\windows\system32\rundll32.exe" "c:\documents and settings\andrew\application data\lphle.dll",vGetOptions
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{F85AC9BF-6F92-46AE-9027-CD19C9D1A794} : DHCPNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: bimgeta - c:\documents and settings\andrew\local settings\application data\bimgeta.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 wvauth
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\andrew\application data\mozilla\firefox\profiles\dceiljoa.default-1355854436484\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/webhp?hl=en&tab=ww
FF - plugin: c:\documents and settings\andrew\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\andrew\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\andrew\local settings\application data\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - ExtSQL: 2012-12-17 19:10; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\IPSFFPlgn
FF - ExtSQL: 2012-12-18 10:36; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\coFFPlgn
FF - ExtSQL: 2012-12-18 17:15; {a2dcc324-a5cd-4a17-8628-776aec1de392}; c:\documents and settings\andrew\application data\mozilla\firefox\profiles\dceiljoa.default-1355854436484\extensions\{a2dcc324-a5cd-4a17-8628-776aec1de392}.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1402000.013\SymDS.sys [2012-12-17 368288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1402000.013\SymEFA.sys [2012-12-17 927904]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\bashdefs\20121130.005\BHDrvx86.sys [2012-11-29 995488]
R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\n360\1402000.013\ccSetx86.sys [2012-12-17 134304]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1402000.013\Ironx86.sys [2012-12-17 175264]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2007-4-19 133968]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostControlService.exe [2009-1-22 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostStorageService.exe [2009-1-22 20840]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\dell\dell controlpoint\system manager\DCPSysMgrSvc.exe [2009-4-9 447264]
R2 N360;Norton 360;c:\program files\norton 360\engine\20.2.0.19\ccSvcHst.exe [2012-12-17 143928]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\dell\dell controlpoint\connection manager\SMManager.exe [2009-4-10 77824]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-8-14 112512]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [2009-8-14 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2009-8-14 244368]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-9 106656]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\ipsdefs\20121215.001\IDSXpx86.sys [2012-12-17 373728]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\virusdefs\20121218.002\NAVENG.SYS [2012-12-18 92704]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\virusdefs\20121218.002\NAVEX15.SYS [2012-12-18 1601184]
R3 OA001Afx;Provides a software interface to control audio effects of OA001 camera.;c:\windows\system32\drivers\OA001Afx.sys [2009-8-14 148056]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2009-8-14 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2009-8-14 280096]
R3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [2009-8-14 232744]
S1 b531b;syshost.exe;c:\windows\system32\drivers\b531b.sys [2012-12-15 62080]
S3 AsfAlrt;AsfAlrt Service;c:\windows\system32\drivers\Asfalrt.sys [2007-4-19 42832]
S3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\drivers\nvtsp50.sys --> c:\windows\system32\drivers\NvtSp50.sys [?]
S4 buttonsvc32;Dell ControlPoint Button Service;c:\program files\dell\dell controlpoint\DCPButtonSvc.exe [2008-12-29 320800]
S4 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
.
=============== Created Last 30 ================
.
2012-12-17 20:01:33 394656 ----a-r- c:\windows\system32\drivers\n360\1402000.013\symtdi.sys
2012-12-17 20:01:33 350368 ----a-r- c:\windows\system32\drivers\n360\1402000.013\symtdiv.sys
2012-12-17 20:01:33 338592 ----a-r- c:\windows\system32\drivers\n360\1402000.013\symnets.sys
2012-12-17 20:01:33 21400 ----a-r- c:\windows\system32\drivers\n360\1402000.013\SymELAM.sys
2012-12-17 20:01:32 927904 ----a-r- c:\windows\system32\drivers\n360\1402000.013\SymEFA.sys
2012-12-17 20:01:32 586400 ----a-r- c:\windows\system32\drivers\n360\1402000.013\srtsp.sys
2012-12-17 20:01:32 368288 ----a-r- c:\windows\system32\drivers\n360\1402000.013\SymDS.sys
2012-12-17 20:01:32 32888 ----a-r- c:\windows\system32\drivers\n360\1402000.013\srtspx.sys
2012-12-17 20:01:32 175264 ----a-r- c:\windows\system32\drivers\n360\1402000.013\Ironx86.sys
2012-12-17 20:01:32 134304 ----a-r- c:\windows\system32\drivers\n360\1402000.013\ccSetx86.sys
2012-12-17 20:01:20 9103 ----a-r- c:\windows\system32\drivers\n360\1402000.013\SymVTcer.dat
2012-12-17 20:01:20 -------- d-----w- c:\windows\system32\drivers\n360\1402000.013
2012-12-17 00:36:41 17408 ----a-w- c:\documents and settings\andrew\local settings\application data\bimgeta.dll
2012-12-15 19:09:08 62080 ----a-w- c:\windows\system32\drivers\b531b.sys
2012-12-15 19:08:39 319680 --sha-w- c:\documents and settings\andrew\local settings\application data\bdw.exe
2012-11-29 17:21:46 635392 ----a-w- c:\documents and settings\andrew\application data\lphle.dll
2012-11-29 17:20:54 157184 ----a-w- c:\documents and settings\andrew\application data\scpasv.dll
.
==================== Find3M ====================
.
2012-12-17 20:01:53 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-11-13 11:20:36 1875456 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 00:41:17 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-02 02:02:42 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17:54 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17:54 43520 ------w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35:34 385024 ------w- c:\windows\system32\html.iec
2012-10-02 18:04:21 58368 ----a-w- c:\windows\system32\synceng.dll
.
============= FINISH: 17:55:35.29 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:12:19 PM

Posted 18 December 2012 - 07:29 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 twang444

twang444
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  • Local time:11:19 AM

Posted 18 December 2012 - 08:30 PM

Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Norton 360
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.1.102.55
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (17.0.1)
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 1%
````````````````````End of Log``````````````````````

#4 twang444

twang444
  • Topic Starter

  • Members
  • 11 posts
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Posted 18 December 2012 - 08:39 PM

# AdwCleaner v2.101 - Logfile created 12/18/2012 at 20:32:48
# Updated 16/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Andrew - D45K2TK1
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Andrew\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default-1355854436484 [Profil par défaut]
File : C:\Documents and Settings\Andrew\Application Data\Mozilla\Firefox\Profiles\dceiljoa.default-1355854436484\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [902 octets] - [18/12/2012 20:32:48]

########## EOF - C:\AdwCleaner[S1].txt - [961 octets] ##########

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:19 PM

Posted 18 December 2012 - 08:43 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 twang444

twang444
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  • Local time:11:19 AM

Posted 18 December 2012 - 09:58 PM

ComboFix 12-12-17.02 - Andrew 12/18/2012 21:41:42.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3572.3024 [GMT -5:00]
Running from: c:\documents and settings\Andrew\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Andrew\Application Data\lphle.dll
c:\documents and settings\Andrew\Application Data\scpasv.dll
c:\documents and settings\Andrew\GoToAssistDownloadHelper.exe
c:\documents and settings\Andrew\Local Settings\Application Data\bdw.exe
c:\documents and settings\Andrew\Local Settings\Application Data\bimgeta.dll
c:\documents and settings\Andrew\My Documents\Downloads\PowerPointViewer.exe
c:\documents and settings\Andrew\Templates\1pb78m8n6he1l1565b3k36w7o7of8ksb88y53s63tpqg0vl
c:\documents and settings\Andrew\WINDOWS
c:\windows\system32\_000005_.tmp.dll
c:\windows\system32\test
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\fusion.dll
c:\windows\system32\URTTemp\mscoree.dll
c:\windows\system32\URTTemp\mscoree.dll.local
c:\windows\system32\URTTemp\mscorsn.dll
c:\windows\system32\URTTemp\mscorwks.dll
c:\windows\system32\URTTemp\msvcr71.dll
c:\windows\system32\URTTemp\regtlib.exe
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2012-11-19 to 2012-12-19 )))))))))))))))))))))))))))))))
.
.
2012-12-15 19:09 . 2012-12-15 19:09 62080 ----a-w- c:\windows\system32\drivers\b531b.sys
2012-12-09 15:09 . 2012-12-09 15:09 -------- d-----w- c:\program files\Microsoft Silverlight
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-19 02:50 . 2009-08-25 18:44 0 ----a-w- c:\documents and settings\Andrew\Local Settings\Application Data\WavXMapDrive.bat
2012-11-13 11:20 . 2008-04-25 16:16 1875456 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 00:41 . 2008-04-25 16:16 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-02 02:02 . 2008-04-25 16:16 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17 . 2008-04-25 16:16 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17 . 2008-04-25 16:16 43520 ------w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17 . 2008-04-25 16:16 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35 . 2008-04-25 16:16 385024 ------w- c:\windows\system32\html.iec
2012-10-02 18:04 . 2008-04-25 16:16 58368 ----a-w- c:\windows\system32\synceng.dll
2012-12-05 18:49 . 2012-12-05 18:49 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
2009-04-22 15:03 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
2009-04-22 15:03 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-02-22 200704]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-03-17 483420]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2009-03-17 729088]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-08-28 13537280]
"nwiz"="nwiz.exe" [2008-08-28 1630208]
"NVHotkey"="nvHotkey.dll" [2008-08-28 90112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-08-28 86016]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-02-11 186904]
"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2009-02-26 184320]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2008-12-22 145408]
"SecureUpgrade"="c:\program files\Wave Systems Corp\SecureUpgrade.exe" [2009-04-22 656696]
"EmbassySecurityCheck"="c:\program files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe" [2009-04-22 95544]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-03-19 667648]
"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2009-04-22 15360]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-08-15 2220032]
"DellConnectionManager"="c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" [2009-04-10 1810432]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2008-03-04 1848648]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-14 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2008-04-14 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2008-04-14 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-08-25 19:45 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 wvauth
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Dell ControlPoint System Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Dell ControlPoint System Manager.lnk
backup=c:\windows\pss\Dell ControlPoint System Manager.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk
backup=c:\windows\pss\Windows Search.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2011-08-22 01:36 136176 ----atw- c:\documents and settings\Andrew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-06-07 23:33 421776 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"SkypeUpdate"=2 (0x2)
"iPod Service"=3 (0x3)
"btwdins"=2 (0x2)
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"buttonsvc32"=2 (0x2)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Documents and Settings\\Andrew\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Mozilla Firefox\\plugin-container.exe"=
"\\??\\c:\\WINDOWS\\system32\\winlogon.exe"=
.
R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [4/19/2007 5:56 AM 133968]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [1/22/2009 10:19 AM 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [1/22/2009 10:19 AM 20840]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [4/9/2009 2:02 PM 447264]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [4/10/2009 12:08 PM 77824]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [8/14/2009 10:14 PM 112512]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [8/14/2009 10:14 PM 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [8/14/2009 10:14 PM 244368]
R3 OA001Afx;Provides a software interface to control audio effects of OA001 camera.;c:\windows\system32\drivers\OA001Afx.sys [8/14/2009 10:14 PM 148056]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [8/14/2009 10:14 PM 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [8/14/2009 10:14 PM 280096]
R3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [8/14/2009 7:56 PM 232744]
S1 b531b;syshost.exe;c:\windows\system32\drivers\b531b.sys [12/15/2012 2:09 PM 62080]
S3 AsfAlrt;AsfAlrt Service;c:\windows\system32\drivers\Asfalrt.sys [4/19/2007 5:28 AM 42832]
S3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\NvtSp50.sys --> c:\windows\system32\Drivers\NvtSp50.sys [?]
S4 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [12/29/2008 11:07 AM 320800]
S4 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [7/13/2012 12:28 PM 160944]
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3750240975-3238959063-3967512123-1005Core.job
- c:\documents and settings\Andrew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 01:36]
.
2012-12-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3750240975-3238959063-3967512123-1005UA.job
- c:\documents and settings\Andrew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 01:36]
.
2012-12-14 c:\windows\Tasks\Norton Security Scan for Andrew.job
- c:\progra~1\NORTON~3\Engine\301~1.8\Nss.exe [2011-01-11 07:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://xfinity.comcast.net/?cid=insDate08252012
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Andrew\Application Data\Mozilla\Firefox\Profiles\dceiljoa.default-1355854436484\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/webhp?hl=en&tab=ww
FF - ExtSQL: 2012-12-17 19:10; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\IPSFFPlgn
FF - ExtSQL: 2012-12-18 10:36; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\coFFPlgn
FF - ExtSQL: !HIDDEN! 2012-12-18 21:35; {a2dcc324-a5cd-4a17-8628-776aec1de392}; c:\documents and settings\Andrew\Application Data\Mozilla\Firefox\Profiles\dceiljoa.default-1355854436484\extensions\{a2dcc324-a5cd-4a17-8628-776aec1de392}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-bimgeta - c:\documents and settings\Andrew\Local Settings\Application Data\bimgeta.dll
HKLM-Run-scpasv - c:\documents and settings\Andrew\Application Data\scpasv.dll
HKLM-Run-lphle - c:\documents and settings\Andrew\Application Data\lphle.dll
MSConfigStartUp-DivXUpdate - c:\program files\DivX\DivX Update\DivXUpdate.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-12-18 21:51
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600
.
CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.
device: opened successfully
user: error reading MBR
kernel: MBR read successfully
user != kernel MBR !!!
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(932)
c:\windows\system32\WININET.dll
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\TdmNetworkProvider.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\System32\BCMLogon.dll
c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_150c9e8b\MFC80.DLL
.
- - - - - - - > 'lsass.exe'(996)
c:\windows\system32\WININET.dll
c:\windows\system32\wvauth.dll
.
- - - - - - - > 'explorer.exe'(1668)
c:\windows\system32\WININET.dll
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\btmmhook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\drivers\audio\r213367\stacsv.exe
c:\windows\System32\SCardSvr.exe
c:\program files\WIDCOMM\Bluetooth Software\BtTray.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\RUNDLL32.EXE
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\windows\system32\bgsvcgen.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
c:\windows\system32\SearchIndexer.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\msiexec.exe
c:\windows\system32\SearchProtocolHost.exe
c:\windows\system32\SearchFilterHost.exe
.
**************************************************************************
.
Completion time: 2012-12-18 21:55:58 - machine was rebooted
ComboFix-quarantined-files.txt 2012-12-19 02:55
.
Pre-Run: 194,469,359,616 bytes free
Post-Run: 194,740,752,384 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - D5068333BA179964B64798C929C69F46





Didn't have any problems with the combofix.
The wave is still going down.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:19 PM

Posted 18 December 2012 - 10:19 PM

Greetings

I want you to run these next,

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.



Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 twang444

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Posted 18 December 2012 - 10:56 PM

22:21:29.0921 0948 TDSS rootkit removing tool 2.8.15.0 Oct 31 2012 21:47:35
22:21:30.0140 0948 ============================================================
22:21:30.0140 0948 Current date / time: 2012/12/18 22:21:30.0140
22:21:30.0140 0948 SystemInfo:
22:21:30.0140 0948
22:21:30.0140 0948 OS Version: 5.1.2600 ServicePack: 3.0
22:21:30.0140 0948 Product type: Workstation
22:21:30.0140 0948 ComputerName: D45K2TK1
22:21:30.0140 0948 UserName: Andrew
22:21:30.0140 0948 Windows directory: C:\WINDOWS
22:21:30.0140 0948 System windows directory: C:\WINDOWS
22:21:30.0140 0948 Processor architecture: Intel x86
22:21:30.0140 0948 Number of processors: 2
22:21:30.0140 0948 Page size: 0x1000
22:21:30.0140 0948 Boot type: Normal boot
22:21:30.0140 0948 ============================================================
22:21:30.0375 0948 Drive \Device\Harddisk0\DR0 - Size: 0x3A38B2E000 (232.89 Gb), SectorSize: 0x200, Cylinders: 0x76C1, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000050
22:21:30.0375 0948 ============================================================
22:21:30.0375 0948 \Device\Harddisk0\DR0:
22:21:30.0375 0948 MBR partitions:
22:21:30.0375 0948 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x5E218, BlocksNum 0x1D166369
22:21:30.0375 0948 ============================================================
22:21:30.0437 0948 C: <-> \Device\Harddisk0\DR0\Partition1
22:21:30.0437 0948 ============================================================
22:21:30.0437 0948 Initialize success
22:21:30.0437 0948 ============================================================
22:21:54.0734 2408 Deinitialize success

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-18 22:35:17
-----------------------------
22:35:17.750 OS Version: Windows 5.1.2600 Service Pack 3
22:35:17.750 Number of processors: 2 586 0x170A
22:35:17.750 ComputerName: D45K2TK1 UserName: Andrew
22:35:18.562 Initialize success
22:42:17.218 AVAST engine defs: 12121801
22:42:18.812 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
22:42:18.812 Disk 0 Vendor: WDC_WD25 11.0 Size: 238475MB BusType: 8
22:42:18.828 Disk 0 MBR read successfully
22:42:18.828 Disk 0 MBR scan
22:42:18.859 Disk 0 Windows VISTA default MBR code
22:42:18.859 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 188 MB offset 63
22:42:18.890 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 238284 MB offset 385560
22:42:18.890 Disk 0 scanning sectors +488392065
22:42:18.953 Disk 0 scanning C:\WINDOWS\system32\drivers
22:42:26.312 Service scanning
22:42:40.515 Modules scanning
22:42:49.750 Disk 0 trace - called modules:
22:42:49.765
22:42:51.000 AVAST engine scan C:\WINDOWS
22:43:02.187 AVAST engine scan C:\WINDOWS\system32
22:45:05.953 AVAST engine scan C:\WINDOWS\system32\drivers
22:45:19.859 AVAST engine scan C:\Documents and Settings\Andrew
22:50:20.062 AVAST engine scan C:\Documents and Settings\All Users
22:51:34.765 Scan finished successfully
22:53:13.750 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Andrew\Desktop\MBR.dat"
22:53:13.750 The log file has been saved successfully to "C:\Documents and Settings\Andrew\Desktop\aswMBR.txt"

#9 twang444

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Posted 18 December 2012 - 11:14 PM

That last step definitely helped. The wave volume hasn't turned off since I ran the scans.

#10 gringo_pr

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Posted 18 December 2012 - 11:25 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 twang444

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Posted 18 December 2012 - 11:41 PM

ComboFix 12-12-17.02 - Andrew 12/18/2012 23:36:16.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3572.2816 [GMT -5:00]
Running from: c:\documents and settings\Andrew\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Andrew\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((( Files Created from 2012-11-19 to 2012-12-19 )))))))))))))))))))))))))))))))
.
.
2012-12-19 03:26 . 2012-12-19 03:26 -------- d-----w- C:\TDSSKiller_Quarantine
2012-12-15 19:09 . 2012-12-15 19:09 62080 ----a-w- c:\windows\system32\drivers\b531b.sys
2012-12-09 15:09 . 2012-12-09 15:09 -------- d-----w- c:\program files\Microsoft Silverlight
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-19 03:29 . 2009-08-25 18:44 0 ----a-w- c:\documents and settings\Andrew\Local Settings\Application Data\WavXMapDrive.bat
2012-11-13 11:20 . 2008-04-25 16:16 1875456 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 00:41 . 2008-04-25 16:16 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-02 02:02 . 2008-04-25 16:16 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17 . 2008-04-25 16:16 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17 . 2008-04-25 16:16 43520 ------w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17 . 2008-04-25 16:16 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35 . 2008-04-25 16:16 385024 ------w- c:\windows\system32\html.iec
2012-10-02 18:04 . 2008-04-25 16:16 58368 ----a-w- c:\windows\system32\synceng.dll
2012-12-05 18:49 . 2012-12-05 18:49 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
2009-04-22 15:03 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
2009-04-22 15:03 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-02-22 200704]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-03-17 483420]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2009-03-17 729088]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-08-28 13537280]
"nwiz"="nwiz.exe" [2008-08-28 1630208]
"NVHotkey"="nvHotkey.dll" [2008-08-28 90112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-08-28 86016]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-02-11 186904]
"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2009-02-26 184320]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2008-12-22 145408]
"SecureUpgrade"="c:\program files\Wave Systems Corp\SecureUpgrade.exe" [2009-04-22 656696]
"EmbassySecurityCheck"="c:\program files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe" [2009-04-22 95544]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-03-19 667648]
"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2009-04-22 15360]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-08-15 2220032]
"DellConnectionManager"="c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" [2009-04-10 1810432]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2008-03-04 1848648]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-14 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2008-04-14 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2008-04-14 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-08-25 19:45 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 wvauth
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Dell ControlPoint System Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Dell ControlPoint System Manager.lnk
backup=c:\windows\pss\Dell ControlPoint System Manager.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk
backup=c:\windows\pss\Windows Search.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2011-08-22 01:36 136176 ----atw- c:\documents and settings\Andrew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-06-07 23:33 421776 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"SkypeUpdate"=2 (0x2)
"iPod Service"=3 (0x3)
"btwdins"=2 (0x2)
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"buttonsvc32"=2 (0x2)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Documents and Settings\\Andrew\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Mozilla Firefox\\plugin-container.exe"=
"\\??\\c:\\WINDOWS\\system32\\winlogon.exe"=
.
R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [4/19/2007 5:56 AM 133968]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [1/22/2009 10:19 AM 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [1/22/2009 10:19 AM 20840]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [4/9/2009 2:02 PM 447264]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [4/10/2009 12:08 PM 77824]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [8/14/2009 10:14 PM 112512]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [8/14/2009 10:14 PM 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [8/14/2009 10:14 PM 244368]
R3 OA001Afx;Provides a software interface to control audio effects of OA001 camera.;c:\windows\system32\drivers\OA001Afx.sys [8/14/2009 10:14 PM 148056]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [8/14/2009 10:14 PM 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [8/14/2009 10:14 PM 280096]
R3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [8/14/2009 7:56 PM 232744]
S1 b531b;syshost.exe;c:\windows\system32\drivers\b531b.sys [12/15/2012 2:09 PM 62080]
S3 AsfAlrt;AsfAlrt Service;c:\windows\system32\drivers\Asfalrt.sys [4/19/2007 5:28 AM 42832]
S3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\NvtSp50.sys --> c:\windows\system32\Drivers\NvtSp50.sys [?]
S4 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [12/29/2008 11:07 AM 320800]
S4 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [7/13/2012 12:28 PM 160944]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 54670539
*NewlyCreated* - 59760350
*NewlyCreated* - ASWMBR
*Deregistered* - 54670539
*Deregistered* - 59760350
*Deregistered* - aswMBR
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3750240975-3238959063-3967512123-1005Core.job
- c:\documents and settings\Andrew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 01:36]
.
2012-12-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3750240975-3238959063-3967512123-1005UA.job
- c:\documents and settings\Andrew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-08-22 01:36]
.
2012-12-14 c:\windows\Tasks\Norton Security Scan for Andrew.job
- c:\progra~1\NORTON~3\Engine\301~1.8\Nss.exe [2011-01-11 07:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://xfinity.comcast.net/?cid=insDate08252012
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Andrew\Application Data\Mozilla\Firefox\Profiles\dceiljoa.default-1355854436484\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/webhp?hl=en&tab=ww
FF - ExtSQL: 2012-12-18 21:35; {a2dcc324-a5cd-4a17-8628-776aec1de392}; c:\documents and settings\Andrew\Application Data\Mozilla\Firefox\Profiles\dceiljoa.default-1355854436484\extensions\{a2dcc324-a5cd-4a17-8628-776aec1de392}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-59760350.sys
SafeBoot-73013041.sys
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-12-18 23:38
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(928)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\TdmNetworkProvider.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'lsass.exe'(984)
c:\windows\system32\wvauth.dll
.
- - - - - - - > 'explorer.exe'(4020)
c:\windows\system32\WININET.dll
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\btmmhook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2012-12-18 23:39:54
ComboFix-quarantined-files.txt 2012-12-19 04:39
ComboFix2.txt 2012-12-19 02:56
.
Pre-Run: 194,511,212,544 bytes free
Post-Run: 194,657,239,040 bytes free
.
- - End Of File - - 1344C87BA3B1146BEA7EDF4ABD676F59



No problems with that program.
Wave volume hasn't decreased and the computer seems to be running smoothly in other areas as well.

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 20 December 2012 - 02:31 PM

Hello twang444



These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

Adobe Reader 9.1 [/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.


: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 twang444

twang444
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:11:19 AM

Posted 20 December 2012 - 11:01 PM

Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.21.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Andrew :: D45K2TK1 [administrator]

Protection: Enabled

12/20/2012 10:55:44 PM
mbam-log-2012-12-20 (22-55-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 224807
Time elapsed: 3 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:00:47 PM, on 12/20/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r213367\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtTray.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\notepad.exe
C:\Documents and Settings\Andrew\My Documents\Downloads\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/?cid=insDate08252012
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USREL/1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\20.2.0.19\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\20.2.0.19\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\20.2.0.19\coIEPlg.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ChangeTPMAuth] C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe /T:NTRU12
O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [SecureUpgrade] "C:\Program Files\Wave Systems Corp\SecureUpgrade.exe"
O4 - HKLM\..\Run: [EmbassySecurityCheck] "C:\Program Files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe"
O4 - HKLM\..\Run: [DellControlPoint] "C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
O4 - HKLM\..\Run: [USCService] C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [DellConnectionManager] "C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Credential Vault Host Control Service - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
O23 - Service: Credential Vault Host Storage - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
O23 - Service: Dell ControlPoint System Manager (dcpsysmgrsvc) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Smith Micro Connection Manager Service (SMManager) - Smith Micro Software, Inc. - C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\drivers\audio\r213367\stacsv.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: NTRU TSS v1.2.1.29 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

--
End of file - 12138 bytes





I wasn't able to download adobe.
Other than that, computer's working fine.

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 20 December 2012 - 11:39 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
      O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [DellControlPoint] "C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
      O4 - HKLM\..\Run: [USCService] C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
      O4 - HKLM\..\Run: [DellConnectionManager] "C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe"
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 twang444

twang444
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  • Members
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  • Local time:11:19 AM

Posted 21 December 2012 - 12:32 AM

C:\Qoobox\Quarantine\C\Documents and Settings\Andrew\Application Data\lphle.dll.vir a variant of Win32/Medfos.FZ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Andrew\Application Data\scpasv.dll.vir a variant of Win32/Medfos.FY trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Andrew\Local Settings\Application Data\bdw.exe.vir Win32/Adware.XPAntiSpyware.AE application
C:\Qoobox\Quarantine\C\Documents and Settings\Andrew\Local Settings\Application Data\bimgeta.dll.vir Win32/TrojanProxy.Agent.NKF trojan
C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP1\A0003531.dll a variant of Win32/Medfos.FZ trojan
C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP1\A0003532.dll a variant of Win32/Medfos.FY trojan
C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP1\A0003534.exe Win32/Adware.XPAntiSpyware.AE application
C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP1\A0003535.dll Win32/TrojanProxy.Agent.NKF trojan
C:\TDSSKiller_Quarantine\18.12.2012_22.23.48\mbr0000\tdlfs0000\tsk0003.dta Win32/Olmarik.AWO trojan




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