Posted 18 December 2012 - 09:36 PM
I did use the Add/remove windows feature to remove the programs. The Symantec program was endpoint. The Endpoint Protection had been disabled for some time at work since it created more problems than it solved. The computer was not used very much. The others were ones that had been added over the years but not in use. I do not recall the exact list but I was carful to only remove programs I knew, recognized and knew what they did. I did not remove any programs to which I had any doubts.
Prior to that I did a disk clean and defrag. Before it stopped working I did a Kapersky scan and it did find some errors. I could not print out the list. I shut the computer down for the night and was going to post in the virus removal forum but the I started getting the blue screen the next time I booted up. The computer and windows will start in safe mode. However, it will not start in safe mode with networking.
It is not a laptop it is a Dell desktop Precision 370. It ran for a little over a week. I set up a home network using a dlink 2000 router and a Motorola Surfboard extreme cable modem.
The error message is a blue screen the text is as follows” A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing the video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.
*** STOP: 0x0000007E (0x0000005, 0xF78E3160, 0xF7945864, 0xF7945560)
*** kdcom.dll – address F78E3160 base at F78E2000, datestamp 4f8f0f42
Any ideas? Thanks.