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loginui.exe error/ethernet BDOS


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#1 piroko

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Posted 18 December 2012 - 02:40 PM

Hi

I have something that prevents my pc from staying on for more than an hour. It either restarts by itself or gives me a blue screen after I plug in my ethernet cord. These problems started after I logged onto my user account one day and I got a "logonui.exe" error message. The error message's window was named "logonui.exe – Application Error" and it said "The instruction at “0x7c911e5a” referenced memory at “0x00640032”. The memory could not be “read”. Click OK to Terminate the program". I have not received this message again, but as I said earlier it restarts by itself or displays a blue screen when I plug in the ethernet cord. I ran dds. Can someone please help me?

I ran dds and the DDS.txt file states:

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 10.9.2
Run by poc at 11:19:00 on 2012-12-18
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1513 [GMT -8:00]
.
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\poc\Desktop\BlueScreenView.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
mDefault_Page_URL = inside.arb.ca.gov
uProxyOverride = <local>
BHO: AcroIEHlprObj Class: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [Akamai NetSession Interface] "c:\documents and settings\poc\local settings\application data\akamai\netsession_win.exe"
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [Set Visual Effects] SetVisualEffects.exe /silent
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:255
uPolicies-Explorer: NoSMBalloonTip = dword:0
uPolicies-Explorer: NoStrCmpLogical = dword:1
mPolicies-Explorer: NoCDBurning = dword:1
mPolicies-Explorer: NoWelcomeScreen = dword:0
mPolicies-Explorer: Administrator = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Explorer: NoSMBalloonTip = dword:0
mPolicies-Explorer: NoStrCmpLogical = dword:1
mPolicies-Explorer: ForceClassicControlPanel = dword:1
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\poc\application data\mozilla\firefox\profiles\etbkavta.default\
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_262.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: 2012-11-11 17:41; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-18 399432]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-6-21 676936]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-6-21 22856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2012-9-14 1691480]
S3 apf003;apf003;c:\windows\system32\apf003.sys [2012-6-27 13232]
S3 EagleXNt;EagleXNt;\??\c:\windows\system32\drivers\eaglexnt.sys --> c:\windows\system32\drivers\EagleXNt.sys [?]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-12-18 19:00:40 26496 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2012-12-06 03:17:52 -------- d-----w- C:\GamesCampus
2012-11-21 18:32:26 -------- d-----w- c:\documents and settings\poc\local settings\application data\BladesOfTimeDemo
2012-11-19 05:16:25 -------- d-----w- c:\documents and settings\poc\local settings\application data\Risen2
2012-11-19 05:09:04 -------- d-----w- c:\documents and settings\poc\application data\Kalypso Media
2012-11-19 04:58:38 -------- d-----w- c:\documents and settings\poc\application data\FairyBloomReTrial
2012-11-19 02:57:34 -------- d-----w- c:\documents and settings\poc\application data\FALCOM
2012-11-19 01:08:19 -------- d-----w- c:\documents and settings\poc\application data\Carbon
.
==================== Find3M ====================
.
2012-10-26 18:03:47 1409 ----a-w- c:\windows\QTFont.for
2012-10-19 21:45:28 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-10-19 21:45:27 143872 ----a-w- c:\windows\system32\javacpl.cpl
2012-10-19 21:45:26 821736 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-10-19 21:45:26 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-09-30 03:54:26 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 11:19:13.07 ===============

Attached Files


Edited by piroko, 18 December 2012 - 02:46 PM.


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#2 nasdaq

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Posted 19 December 2012 - 11:40 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs and let me know if the problem persists.

#3 piroko

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Posted 19 December 2012 - 01:26 PM

Hi nasdaq,

Thanks for the quick reply. I ran all three programs as instructed. By "include the C:\ComboFix.txt in your next reply" I'm assuming you mean attached, so I've done so. After the AdxCleaner ran a search, it stated that I should open it again to delete any quarantined files, which I haven't done since it was not in the instructions. Should I do so?

Here is the content from the checkup.txt:

Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 2 x86
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.65.1.1000
Java 7 Update 9
Adobe Flash Player 11.3.300.262
Adobe Reader 7 Adobe Reader out of Date!
Mozilla Firefox 13.0.1 Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

Here is the contents of the logfile from AdwCleaner:

# AdwCleaner v2.101 - Logfile created 12/19/2012 at 10:08:13
# Updated 16/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 2 (32 bits)
# User : poc - WSS-BARCODE
# Boot Mode : Normal
# Running from : C:\Documents and Settings\poc\Desktop\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v6.0.2900.2180

[OK] Registry is clean.

-\\ Mozilla Firefox v13.0.1 (en-US)

Profile name : default
File : C:\Documents and Settings\poc\Application Data\Mozilla\Firefox\Profiles\etbkavta.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [723 octets] - [19/12/2012 10:08:13]

########## EOF - C:\AdwCleaner[R1].txt - [782 octets] ##########

Attached Files



#4 nasdaq

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Posted 20 December 2012 - 08:36 AM

After the AdxCleaner ran a search, it stated that I should open it again to delete any quarantined files, which I haven't done since it was not in the instructions. Should I do so?

Yes run the Delete function.

===

Important security issue
Support for Windows XP Service Pack 2 ended 13/07/2010
http://support.microsoft.com/lifecycle/?LN=en-gb&C2=1173

For continued support get the Service Pack 3.

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

===

Please let me know what problem persists.

#5 piroko

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Posted 21 December 2012 - 01:48 PM

Hi again,

I'm afraid that I am still having a problem. If I turn on my pc with the ethernet cord plugged in then after a couple minutes the screen will freeze. By freeze I mean that whatever is on the screen will stay that way, the cursor will not move nor will the windows key bring up the start menu. At this point I must restart since I can't do anything else. When it starts this time, I see the Windows Recovery Console prompt for a short period, it seems to have been bypassed since a couple of seconds later I am at the user log in screen. If I restart without the ethernet cord plugged in then I can choose one of the options at the Windows Recovery Console prompt, but it either says it cannot continue because of an error or the screen freezes because I've taken too long to figure out what to do.

#6 nasdaq

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Posted 21 December 2012 - 02:24 PM

Open you the boot.ini file with NotePad.

Copy and post the content of the file in your next replay.

===

Check and find out if you can boot to safe mode with Internet Connection.
You should have that option in safe mode.

  • Restart your computer in Safe Mode, start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when you see the Boot Menu.
  • When the Windows Advanced Options menu appears, select an option, and then press ENTER.
  • When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.


#7 piroko

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Posted 21 December 2012 - 02:56 PM

[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer

#8 nasdaq

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Posted 22 December 2012 - 09:38 AM

Before proceeding with this change please ensure that this file in bold is located in the c:\CMDCONS\ FOLDER.
C:\CMDCONS\BOOTSECT.DAT

If it's ok then you can proceed to modify your Boot.ini file.
IT'S VERY IMPORTANT THAT YOU MAKE THE MODIFICATIONS EXACTLY AS I HAVE INDICATED.
DO NOT REMOVE ANYTHING ELSE. BEFORE SAVING THE FILE CHECK AGAIN THAT YOU HAVE THE CORRECT DATA.
One error and you may not be able to reboot the computer...

Your Boot.ini file.

[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer


===

The only thing I would do is change the location of this line.

C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons


It should be the last line in the file.


like this.

[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons


One more thing you can change is this line.

timeout=2

This gives you 2 seconds to select the option you want of it will default to the operating system.

To give you more time you can change it to 5 seconds.

timeout=5

When the change has been completed SAVE THE FILE.

Restart the computer.

Keep me posted.

#9 piroko

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Posted 22 December 2012 - 03:57 PM

I've rebooted safely and am awaiting further instructions.

#10 nasdaq

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Posted 23 December 2012 - 08:16 AM

What are the remaining issues?

#11 piroko

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Posted 23 December 2012 - 03:08 PM

After I turn on my pc, the screen will freeze if I don't do anything for 10 mins. This happens even if I run it on safe mode or leave the ethernet cord unplugged. I'm not sure if this is a power supply problem because sometimes after this happenes and I try to restart then the mouse/keyboard show no indication of receiving power.

Edited by piroko, 23 December 2012 - 03:16 PM.


#12 nasdaq

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Posted 24 December 2012 - 02:33 PM

If this is a laptop it's easy to remove the battery.

Try it.

#13 nasdaq

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Posted 29 December 2012 - 08:44 AM

Are you still with me?




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