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HD Freezes when warm???


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#1 BagelAnne

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Posted 18 December 2012 - 09:46 AM

Got an older emachine with win xp.
When I push the power on button it goes through the POST and gives the okay beep.
The BIOS screen displays.
If the computer is cold (hasn't been started in the past hour) the BIOS screen goes to windows and all is good until I need to restart.
If I do not wait an hour or so, I push the power on button it goes through the POST and gives the okay beep.
Then it freezes at the BIOS screen.
Pressing the F1 or F8 etc. keys does nothing.
Haunted?
Any ideas?

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#2 C.L.C

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Posted 18 December 2012 - 09:53 AM

Do you have a program installed to monitor temperatures? I use CPUID HWMonitor and it seems to work well. Your system may not support this depending on the age but I would see if this program or another will work and report back with temps.

How many fans do you have and where are they placed?

Also clean out your computer with compressed air.

Edited by C.L.C, 18 December 2012 - 09:53 AM.


#3 BagelAnne

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Posted 18 December 2012 - 10:04 AM

Thanks for the quick reply.
Right now I have the computer apart to replace a faulty DVD drive.
The case is completely open and the HD is sitting in the open on the edge of the case.
Minimal dust.
If I keep it running for hours it works fine.
Problem only will not reboot until I wait an hour

#4 C.L.C

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Posted 18 December 2012 - 10:27 AM

I guess I misunderstood you the first time, I thought you meant if you left it on for over an hour it would not reboot correctly.

Well this is a whole other problem:

Can you tell me what memory sticks you have, size-brand-speed, and how they are placed in the machine?

If you want to do some testing yourself, Remove all of your memory sticks. Try each stick in the first slot one at a time and see if it reboots correctly. If this doesn't work continue on to each slot trying each stick. If it's a memory stick or memory slot issue this trial and error approach may work.

#5 BagelAnne

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Posted 18 December 2012 - 10:47 AM

There is only one memory stick
It is a NANYA NT 1G 1Rx8 PC2-6400U-66-13-D1.800
It is in the slot closest to the cpu
As per your suggestion I will change slots

#6 BagelAnne

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Posted 18 December 2012 - 10:52 AM

Changed slots.
Same issue.

#7 dc3

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Posted 18 December 2012 - 11:11 AM

When the BIOS fails to run are there any error messages?

It sounds like a piece of hardware is overheating and failing in the POST when you reboot. From your posts it looks like you are familiar with the POST, this test looks at the peripheral devices before allowing the BIOS to launch, so if there is a problem it usually will be hardware related. This is why it was suggested to check your RAM. The method which was suggested by C.L.C. is the old tried an true method for checking the RAM, but there is a program which is a little more thorough, let's give that a try.

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image Edit: Apparently the photo is no longer available from the host website.

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the "errors" line. If you see ANY errors, even one, most likely, you have bad RAM.

Edited by dc3, 18 December 2012 - 11:15 AM.

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#8 BagelAnne

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Posted 18 December 2012 - 11:22 AM

I took a compatable 256 memory stick and added it to the installed RAM.
Waited untill everything cooled and it booted showing the additional memory.
I removed the original memory and tried to boot using the new stick and the same result--BIOS screen shows up but will go no further.

No error messages are showing.
I agree that some hardware is hot and I fear it might be the HD???
Is that possible?

I can hear it clicking if I put my ear to it and a brief Whirr while it is trying to start.
Will try the memory test as soon as I can start it up again.

#9 BagelAnne

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Posted 18 December 2012 - 11:26 AM

DVD drive not working can I just download the mem test to the desktop and run it from there?

#10 dc3

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Posted 18 December 2012 - 11:43 AM

Do you have access to another computer which you could use to burn the ISO CD? Unfortunately Memtest86 doesn't have a direct download, at least not that I'm aware of.

Please download SIW and open it. In the menu in the left pane scroll down to Sensors and click on it. The page which will open will show the different rail voltages, the CPU temp. and hdd temp.

Please make a screen shot of this page and post it here.

When you go to make a reply you will see Attachements in the lower left corner below the text box. If you click on Browse you can choose My Pictures on your computer and then click on the screen shot to choose it, then click on Attach This File.

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#11 BagelAnne

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Posted 18 December 2012 - 11:53 AM

Okay, this might take a while.
I do have another computer to make the disk.

The emachine dvd does not open. I can use a pin and get it to pop and insert the disk.
I will have to wait until it cools to change the BIOS to boot to the dvd drive.
Then I will have to wait for it to cool before I can boot to the disk.

Stay with me, please.

#12 dc3

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Posted 18 December 2012 - 11:56 AM

I'll be here.:thumbup2:

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#13 BagelAnne

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Posted 18 December 2012 - 12:53 PM

One more thing to add.
this time when I started up it said "Found new hardware" "Disk drive"
There is no new hardware or drive
"Device is installed and ready to use"

Now keep getting a pop up message USB Device is Not Recognized....
There is no usb device attached to this machine
When I click on the message is shows usb has 10 ports
One is Bolded and called "Unknown Device"

One of the usb ports on the front looks like it is missing that black plastic devider that the others have

#14 BagelAnne

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Posted 18 December 2012 - 12:56 PM

I just disabled it and the pop up stopped.
Did not cure the boot problem

#15 dc3

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Posted 18 December 2012 - 01:19 PM

The "Found new hardware" is probably referring to the optical drive. If this is the first time that you've restarted the computer after installing the drive that's most likely what it is.

Did you download SIW yet?

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