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BSOD Help...

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#1 Twoecho


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Posted 16 December 2012 - 04:33 PM

My computer has been running stably for the past 6 months (since upgrading some hardware), but recently I have been getting an incredibly annoying BSOD. The BSOD is for a Machine_Check_Exception. Parameters for the BSOD are 0x0000009c (0x0000000, 0xFFFFF180{missed the last digits}, 0x0000000, 0x0000000).

I also notice the message reads physical memory dump failed on device

Once the blue screen happens I am unable to reboot. Windows starts to boot but just before the login screen I get the MCE blue screen again. Weird part is that I can still boot to safe mode and if I let the machine sit for an hour or so I can boot it up normally again. The machine runs for between 4-20 hours before the blue screen happens again.

Researching this BSOD tells me that this is hardware related. I do not have anything overclocked, so that is not the issue. I have run several passes of Memtest86 and they have all passed, so I assume RAM is not the issue. Chkdsc has not identified any disc errors. My experience with GPU's is that when they fry, you lose all video, which I have not, so I wouldn't think it's my vid card (but I've been wrong before). Which basically leaves my Mobo, Processor and PSU. I am suspect of my PSU as it is not very highly regarded and has gotten some bad reviews for dying within 6 months of purchase.

I guess my question is this: is my thinking/troubleshooting methodology sound? Does anyone have any advice as to how to figure this out?

Mobo - EVGA X58 Classified-141-BL-E760
CPU - Intel Core i7 920 (1st Gen., Batch 3916B136 SLBEJ Costa Rica)
Ram - 6G Corsair Dominator-GT (3x2GB) PC3-15000 CL7
PSU - RAIDMAX RX-850AE 850W ATX12V v2.3 / EPS12V Modular PSU
GPU -EVGA GeForce GTX 560 Ti -448 Cores (Fermi) Classified Ultra 1280MB
Cooling -Corsair H60 Liquid Cooler
LG DVD Burner 48X CD-ROM Black SATA Model GH24NS90 - OEM
Western Digital 320Gb Hard drive
Windows 7 64-bit with all updated drivers

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#2 Artrooks


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Posted 16 December 2012 - 05:12 PM


Let's see if we can help you with your computer BSOD problem. These problems are often not simple so gathering as much information about your computer will be important.

1. ) Please download the following two files to your Documents folder.
2. ) Navigate to your Documents folder.
  • Right click on BSOD_Windows7_Vista_v2.64_jcgriff2_.exe and select, Run as administrator.
  • This will run autoruns as well and will create a new folder, Windows7_Vista_jcgriff2, within your Documents.
3. ) Run a System Health Report
  • Click START -> type perfmon /report , then click perfmon /report at top of column. .
  • After data collection, click File -> save as perfmon.html in your newly created "Documents\Windows7_Vista_jcgriff2" folder.
4. ) Zip up the Windows7_Vista_jcgriff2 folder.
  • Right click on the folder and select Send to --> Compressed (zipped) folder.
5. ) Please upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.

In addition:
To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • During installation, uncheck "Install the free Google Toolbar along with Speccy."
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.



#3 AustrAlien



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Posted 16 December 2012 - 11:50 PM

Twoecho also posted at TSF:
  • http://www.techsupportforum.com/forums/f299/machine_check_exception-679945.html
  • http://www.techsupportforum.com/forums/f299/bsod-machine_check_exception-679972.html

Google is my friend. Make Google your friend too.

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