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Anti-virus software acting odd, do I have a virus?


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12 replies to this topic

#1 tinytim22

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Posted 16 December 2012 - 12:32 PM

A short while ago I started getting some odd messages regarding my anti-virus software. I've been running McAfee for a while and suddenly I started getting messages within McAfee saying my computer was at risk because my antivirus program was turned off. When I go back into McAfee and try to turn it back on it just keeps turning back off. Today I removed McAfee and tried reinstalling it but I'm getting the same issues. Also, when I try to run a virus scan the scan window opens, but it never makes any progress in the scan (the progress remains at 0% complete indefinitely). I suspect I may have a virus or malware that's disabling my anti-virus software.

My computer seems to be running fine otherwise, not noticeably slow or anything like that. I have noticed that I'm getting daily notifications that Java is ready for updating. Even if I click ok to install the update it still pops up every time I log on.

I'd really appreciate any help or suggestions you may have. I don't like the idea of surfing the internet with no functioning anti-virus software.

I've attached a copy of my DDS logs.

Thanks,
Tim

Attached Files



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#2 CatByte

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Posted 16 December 2012 - 12:45 PM

Please do the following:

Download the appropriate version for your system of the Farbar Recovery Scan Tool and save it to a flash drive.


Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press Scan button.
[*]type exit and reboot the computer normally
[*]FRST will make a log (FRST.txt) on the flash drive, please copy and paste the log in your reply.[/list]

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 tinytim22

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Posted 16 December 2012 - 04:38 PM

Done, here's the log.

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 11-12-2012
Ran by SYSTEM at 16-12-2012 16:24:46
Running from F:\
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [] [x]
HKLM\...\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE [566696 2011-03-02] (TOSHIBA Corporation)
HKLM\...\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe [296824 2010-09-25] (TOSHIBA Corporation)
HKLM\...\Run: [TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe [973176 2010-12-15] (TOSHIBA Corporation)
HKLM\...\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t [316032 2010-12-14] (Conexant systems, Inc.)
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2679592 2011-02-03] (Synaptics Incorporated)
HKLM\...\Run: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r [1520552 2011-03-02] (TOSHIBA Corporation)
HKLM\...\Run: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe [711576 2010-12-20] (TOSHIBA Corporation)
HKLM\...\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710040 2010-12-08] (TOSHIBA Corporation)
HKLM\...\Run: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38304 2010-12-14] (TOSHIBA Corporation)
HKLM\...\Run: [TOSHIBA Face Recognition] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe [256000 2011-01-17] (TOSHIBA Corporation)
HKLM-x32\...\Run: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe [x]
HKLM-x32\...\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60 [1294712 2010-11-29] (TOSHIBA Corporation)
HKLM-x32\...\Run: [Acrobat Assistant 7.0] "C:\Program Files (x86)\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [483328 2004-12-13] (Adobe Systems Inc.)
HKLM-x32\...\Run: [] [x]
HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [254696 2012-01-18] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot [x]
HKLM-x32\...\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey [1486392 2011-09-23] (McAfee, Inc.)
HKU\Tim\...\Run: [Best Buy pc app] C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms [x]
HKU\Tim\...\Run: [updateMgr] C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe AcPro7_0_0 [307200 2004-11-22] (Adobe Systems Incorporated)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Startup: C:\Users\All Users\Start Menu\Programs\Startup\Adobe Acrobat Speed Launcher.lnk
ShortcutTarget: Adobe Acrobat Speed Launcher.lnk -> C:\windows\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe ()
Startup: C:\Users\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
ShortcutTarget: Adobe Gamma Loader.lnk -> C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (Adobe Systems, Inc.)
Startup: C:\Users\Default\Start Menu\Programs\Startup\Best Buy pc app.lnk
ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
Startup: C:\Users\Default User\Start Menu\Programs\Startup\Best Buy pc app.lnk
ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)

==================== Services (Whitelisted) ===================

2 0123691355676017mcinstcleanup; C:\windows\TEMP\012369~1.EXE -cleanup -nolog [832664 2012-09-28] (McAfee, Inc.)
3 Adobe LM Service; "C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe" [69632 2011-10-13] (Adobe Systems)
2 Apache2.2; "C:\xampp\apache\bin\httpd.exe" -k runservice [29416 2009-12-19] (Apache Software Foundation)
2 McAfee SiteAdvisor Service; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [355440 2010-03-10] (McAfee, Inc.)
3 McAWFwk; C:\PROGRA~1\mcafee\msc\mcawfwk.exe [220528 2010-08-30] (McAfee, Inc.)
2 McMPFSvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [355440 2010-03-10] (McAfee, Inc.)
2 mcmscsvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [355440 2010-03-10] (McAfee, Inc.)
2 McNaiAnn; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [355440 2010-03-10] (McAfee, Inc.)
2 McNASvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [355440 2010-03-10] (McAfee, Inc.)
3 McODS; "C:\Program Files\McAfee\VirusScan\mcods.exe" [509416 2010-10-07] (McAfee, Inc.)
4 McOobeSv; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [355440 2010-03-10] (McAfee, Inc.)
2 McProxy; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [355440 2010-03-10] (McAfee, Inc.)
2 McShield; "C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe" [199272 2012-03-20] (McAfee, Inc.)
2 mfefire; "C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe" [210584 2012-03-20] (McAfee, Inc.)
2 mfevtp; "C:\windows\system32\mfevtps.exe" [149032 2011-04-14] (McAfee, Inc.)
2 MySQL; "C:\xampp\mysql\bin\mysqld.exe" --defaults-file="C:\xampp\mysql\bin\my.ini" MySQL [5635 2012-03-02] ()

==================== Drivers (Whitelisted) =====================

3 cfwids; C:\Windows\System32\Drivers\cfwids.sys [65264 2012-02-22] (McAfee, Inc.)
3 mfeapfk; C:\Windows\System32\Drivers\mfeapfk.sys [160792 2012-02-22] (McAfee, Inc.)
3 mfeavfk; C:\Windows\System32\Drivers\mfeavfk.sys [229528 2012-02-22] (McAfee, Inc.)
3 mfefirek; C:\Windows\System32\Drivers\mfefirek.sys [487296 2012-02-22] (McAfee, Inc.)
0 mfehidk; C:\Windows\System32\Drivers\mfehidk.sys [530304 2011-04-14] (McAfee, Inc.)
1 mfenlfk; C:\Windows\System32\Drivers\mfenlfk.sys [75936 2012-02-22] (McAfee, Inc.)
3 mferkdet; C:\Windows\System32\Drivers\mferkdet.sys [100912 2012-02-22] (McAfee, Inc.)
1 mfewfpk; C:\Windows\System32\Drivers\mfewfpk.sys [283744 2011-04-14] (McAfee, Inc.)
3 mfeavfk01; [x]
4 Ssdmostpp; [x]

==================== NetSvcs (Whitelisted) ====================


==================== One Month Created Files and Folders ========

2012-12-16 12:52 - 2012-12-16 12:52 - 01461033 ____A (Farbar) C:\Users\Tim\Downloads\FRST64(1).exe
2012-12-16 12:51 - 2012-12-16 12:51 - 01461033 ____A (Farbar) C:\Users\Tim\Downloads\FRST64.exe
2012-12-16 09:23 - 2012-12-16 09:23 - 00022840 ____A C:\Users\Tim\Desktop\dds.txt
2012-12-16 09:23 - 2012-12-16 09:23 - 00007174 ____A C:\Users\Tim\Desktop\attach.txt
2012-12-16 09:21 - 2012-12-16 09:21 - 00688992 ____R (Swearware) C:\Users\Tim\Downloads\dds.com
2012-12-16 08:26 - 2012-12-16 08:26 - 00001915 ____A C:\Users\Public\Desktop\McAfee AntiVirus Plus.lnk
2012-12-16 08:25 - 2012-12-16 08:25 - 00000000 ____D C:\Program Files (x86)\McAfee.com
2012-12-16 08:23 - 2012-12-16 08:40 - 00000000 ____D C:\Program Files (x86)\McAfee
2012-12-16 08:23 - 2012-12-16 08:25 - 00000000 ____D C:\Program Files\McAfee
2012-12-16 08:23 - 2012-12-16 08:23 - 00000000 ____D C:\Program Files\McAfee.com
2012-12-16 08:12 - 2012-12-16 08:20 - 168510288 ____A C:\Users\Tim\Desktop\McAfee.zip
2012-12-11 18:42 - 2012-11-21 19:26 - 03149824 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-12-11 18:42 - 2012-11-12 06:20 - 09055744 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-12-11 18:42 - 2012-11-12 05:24 - 06028800 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2012-12-11 18:42 - 2012-11-12 04:28 - 01638912 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-12-11 18:42 - 2012-11-12 03:52 - 01638912 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2012-12-11 18:42 - 2012-11-08 21:45 - 00002048 ____A (Microsoft Corporation) C:\Windows\System32\tzres.dll
2012-12-11 18:42 - 2012-11-08 20:42 - 00002048 ____A (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2012-12-11 18:42 - 2012-11-05 13:35 - 00046080 ____A (Adobe Systems) C:\Windows\System32\atmlib.dll
2012-12-11 18:42 - 2012-11-05 12:41 - 00367616 ____A (Adobe Systems Incorporated) C:\Windows\System32\atmfd.dll
2012-12-11 18:42 - 2012-11-05 12:32 - 00295424 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2012-12-11 18:42 - 2012-11-05 12:32 - 00034304 ____A (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2012-12-11 18:42 - 2012-10-26 22:26 - 01231872 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2012-12-11 18:42 - 2012-10-26 22:26 - 00981504 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2012-12-11 18:42 - 2012-10-26 22:26 - 00132096 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
2012-12-11 18:42 - 2012-10-26 22:24 - 00627712 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2012-12-11 18:42 - 2012-10-26 22:24 - 00067584 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2012-12-11 18:42 - 2012-10-26 22:23 - 11020800 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2012-12-11 18:42 - 2012-10-26 22:23 - 02073600 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2012-12-11 18:42 - 2012-10-26 22:23 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2012-12-11 18:42 - 2012-10-26 22:23 - 00048128 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2012-12-11 18:42 - 2012-10-26 21:51 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-12-11 18:42 - 2012-10-26 21:51 - 01188864 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-12-11 18:42 - 2012-10-26 21:51 - 00134144 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-12-11 18:42 - 2012-10-26 21:49 - 12295680 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-12-11 18:42 - 2012-10-26 21:49 - 02453504 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-12-11 18:42 - 2012-10-26 21:49 - 00735744 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2012-12-11 18:42 - 2012-10-26 21:49 - 00247808 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-12-11 18:42 - 2012-10-26 21:49 - 00097792 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-12-11 18:42 - 2012-10-26 21:49 - 00064512 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-12-11 18:41 - 2012-11-01 21:59 - 00478208 ____A (Microsoft Corporation) C:\Windows\System32\dpnet.dll
2012-12-11 18:41 - 2012-11-01 21:11 - 00376832 ____A (Microsoft Corporation) C:\Windows\SysWOW64\dpnet.dll
2012-12-11 18:41 - 2012-10-04 09:46 - 00362496 ____A (Microsoft Corporation) C:\Windows\System32\wow64win.dll
2012-12-11 18:41 - 2012-10-04 09:46 - 00243200 ____A (Microsoft Corporation) C:\Windows\System32\wow64.dll
2012-12-11 18:41 - 2012-10-04 09:46 - 00013312 ____A (Microsoft Corporation) C:\Windows\System32\wow64cpu.dll
2012-12-11 18:41 - 2012-10-04 09:45 - 00215040 ____A (Microsoft Corporation) C:\Windows\System32\winsrv.dll
2012-12-11 18:41 - 2012-10-04 09:43 - 00016384 ____A (Microsoft Corporation) C:\Windows\System32\ntvdm64.dll
2012-12-11 18:41 - 2012-10-04 09:41 - 01161216 ____A (Microsoft Corporation) C:\Windows\System32\kernel32.dll
2012-12-11 18:41 - 2012-10-04 09:41 - 00424960 ____A (Microsoft Corporation) C:\Windows\System32\KernelBase.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00006144 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00005120 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-file-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00004608 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-threadpool-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00004608 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-processthreads-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-sysinfo-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-synch-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-localregistry-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00004096 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-localization-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-processenvironment-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-namedpipe-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-misc-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-memory-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-libraryloader-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003584 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-heap-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-xstate-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-util-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-string-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-profile-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-io-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-interlocked-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-handle-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-fibers-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-errorhandling-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-delayload-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-debug-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-datetime-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 09:38 - 00003072 ___AH (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-console-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:47 - 01114112 ____A (Microsoft Corporation) C:\Windows\SysWOW64\kernel32.dll
2012-12-11 18:41 - 2012-10-04 08:47 - 00274944 ____A (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll
2012-12-11 18:41 - 2012-10-04 08:47 - 00005120 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00005120 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00004608 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00004096 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 08:40 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 07:21 - 00338432 ____A (Microsoft Corporation) C:\Windows\System32\conhost.exe
2012-12-11 18:41 - 2012-10-04 06:46 - 00025600 ____A (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2012-12-11 18:41 - 2012-10-04 06:46 - 00014336 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2012-12-11 18:41 - 2012-10-04 06:46 - 00007680 ____A (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2012-12-11 18:41 - 2012-10-04 06:46 - 00002048 ____A (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2012-12-11 18:41 - 2012-10-04 06:41 - 00006144 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 06:41 - 00004608 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 06:41 - 00003584 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll
2012-12-11 18:41 - 2012-10-04 06:41 - 00003072 ___AH (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll
2012-12-09 13:54 - 2012-12-09 13:55 - 00041984 ____A (Absolute Software Corp.) C:\Windows\SysWOW64\agremove.exe
2012-11-24 15:18 - 2012-11-24 18:21 - 00000000 ____D C:\Users\Tim\Desktop\Engine Video
2012-11-24 15:18 - 2012-11-24 15:19 - 00000000 ____D C:\Users\Tim\AppData\Local\{B7AD36F3-7A4D-4F55-94E3-08D5E7D9FBFF}
2012-11-24 15:06 - 2012-11-24 15:18 - 00000000 ____D C:\Users\Tim\Desktop\161___11
2012-11-17 06:12 - 2012-10-09 10:17 - 00226816 ____A (Microsoft Corporation) C:\Windows\System32\dhcpcore6.dll
2012-11-17 06:12 - 2012-10-09 10:17 - 00055296 ____A (Microsoft Corporation) C:\Windows\System32\dhcpcsvc6.dll
2012-11-17 06:12 - 2012-10-09 09:40 - 00193536 ____A (Microsoft Corporation) C:\Windows\SysWOW64\dhcpcore6.dll
2012-11-17 06:12 - 2012-10-09 09:40 - 00044032 ____A (Microsoft Corporation) C:\Windows\SysWOW64\dhcpcsvc6.dll
2012-11-17 06:12 - 2012-10-03 09:56 - 01914248 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
2012-11-17 06:12 - 2012-10-03 09:44 - 00303104 ____A (Microsoft Corporation) C:\Windows\System32\nlasvc.dll
2012-11-17 06:12 - 2012-10-03 09:44 - 00246272 ____A (Microsoft Corporation) C:\Windows\System32\netcorehc.dll
2012-11-17 06:12 - 2012-10-03 09:44 - 00216576 ____A (Microsoft Corporation) C:\Windows\System32\ncsi.dll
2012-11-17 06:12 - 2012-10-03 09:44 - 00070656 ____A (Microsoft Corporation) C:\Windows\System32\nlaapi.dll
2012-11-17 06:12 - 2012-10-03 09:44 - 00018944 ____A (Microsoft Corporation) C:\Windows\System32\netevent.dll
2012-11-17 06:12 - 2012-10-03 09:42 - 00569344 ____A (Microsoft Corporation) C:\Windows\System32\iphlpsvc.dll
2012-11-17 06:12 - 2012-10-03 08:42 - 00175104 ____A (Microsoft Corporation) C:\Windows\SysWOW64\netcorehc.dll
2012-11-17 06:12 - 2012-10-03 08:42 - 00156672 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ncsi.dll
2012-11-17 06:12 - 2012-10-03 08:42 - 00018944 ____A (Microsoft Corporation) C:\Windows\SysWOW64\netevent.dll
2012-11-17 06:12 - 2012-10-03 08:07 - 00045568 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\tcpipreg.sys
2012-11-17 06:12 - 2012-01-12 23:12 - 00052224 ____A (Microsoft Corporation) C:\Windows\SysWOW64\nlaapi.dll


==================== One Month Modified Files and Folders =======

2012-12-16 13:16 - 2011-06-29 13:27 - 01522281 ____A C:\Windows\WindowsUpdate.log
2012-12-16 13:16 - 2009-07-13 20:51 - 00066527 ____A C:\Windows\setupact.log
2012-12-16 12:56 - 2009-07-13 20:45 - 00024608 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2012-12-16 12:56 - 2009-07-13 20:45 - 00024608 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2012-12-16 12:52 - 2012-12-16 12:52 - 01461033 ____A (Farbar) C:\Users\Tim\Downloads\FRST64(1).exe
2012-12-16 12:51 - 2012-12-16 12:51 - 01461033 ____A (Farbar) C:\Users\Tim\Downloads\FRST64.exe
2012-12-16 12:46 - 2009-07-13 21:13 - 00726444 ____A C:\Windows\System32\PerfStringBackup.INI
2012-12-16 12:45 - 2012-04-30 17:31 - 00000892 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2012-12-16 12:30 - 2011-10-12 13:27 - 00000000 ____D C:\Users\Tim\AppData\Roaming\Adobe
2012-12-16 12:21 - 2011-03-23 18:29 - 00000000 ____D C:\Users\All Users\Adobe
2012-12-16 12:19 - 2012-04-01 16:18 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2012-12-16 09:23 - 2012-12-16 09:23 - 00022840 ____A C:\Users\Tim\Desktop\dds.txt
2012-12-16 09:23 - 2012-12-16 09:23 - 00007174 ____A C:\Users\Tim\Desktop\attach.txt
2012-12-16 09:21 - 2012-12-16 09:21 - 00688992 ____R (Swearware) C:\Users\Tim\Downloads\dds.com
2012-12-16 08:40 - 2012-12-16 08:23 - 00000000 ____D C:\Program Files (x86)\McAfee
2012-12-16 08:39 - 2012-04-30 17:31 - 00000888 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2012-12-16 08:38 - 2010-11-20 19:47 - 00458896 ____A C:\Windows\PFRO.log
2012-12-16 08:38 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-12-16 08:27 - 2011-10-12 13:38 - 00000000 ____D C:\Users\All Users\McAfee
2012-12-16 08:26 - 2012-12-16 08:26 - 00001915 ____A C:\Users\Public\Desktop\McAfee AntiVirus Plus.lnk
2012-12-16 08:26 - 2009-07-13 18:34 - 00000531 ____A C:\Windows\win.ini
2012-12-16 08:25 - 2012-12-16 08:25 - 00000000 ____D C:\Program Files (x86)\McAfee.com
2012-12-16 08:25 - 2012-12-16 08:23 - 00000000 ____D C:\Program Files\McAfee
2012-12-16 08:25 - 2011-10-12 13:48 - 00000000 ____D C:\Program Files\Common Files\McAfee
2012-12-16 08:24 - 2011-10-12 15:56 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2012-12-16 08:23 - 2012-12-16 08:23 - 00000000 ____D C:\Program Files\McAfee.com
2012-12-16 08:21 - 2011-09-06 11:49 - 168942624 ____A (McAfee, Inc.) C:\Users\Tim\Desktop\_550_McAfee_VirusScan_Plus_(276)_106_OG_1803_User.exe
2012-12-16 08:20 - 2012-12-16 08:12 - 168510288 ____A C:\Users\Tim\Desktop\McAfee.zip
2012-12-13 17:24 - 2012-04-16 17:04 - 00219136 ____A C:\Users\Tim\Desktop\Vacation Options.xls
2012-12-12 19:20 - 2012-04-01 16:18 - 00697272 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2012-12-12 19:20 - 2011-10-14 14:51 - 00073656 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2012-12-12 17:25 - 2009-07-13 20:45 - 00291728 ____A C:\Windows\System32\FNTCACHE.DAT
2012-12-11 19:26 - 2011-10-12 15:57 - 67413224 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
2012-12-09 14:42 - 2011-11-24 11:53 - 00000000 ____D C:\Users\Tim\AppData\Local\CrashDumps
2012-12-09 13:55 - 2012-12-09 13:54 - 00041984 ____A (Absolute Software Corp.) C:\Windows\SysWOW64\agremove.exe
2012-12-09 13:53 - 2012-03-12 17:08 - 00017920 ____A C:\Windows\System32\rpcnetp.exe
2012-11-24 18:21 - 2012-11-24 15:18 - 00000000 ____D C:\Users\Tim\Desktop\Engine Video
2012-11-24 15:19 - 2012-11-24 15:18 - 00000000 ____D C:\Users\Tim\AppData\Local\{B7AD36F3-7A4D-4F55-94E3-08D5E7D9FBFF}
2012-11-24 15:18 - 2012-11-24 15:06 - 00000000 ____D C:\Users\Tim\Desktop\161___11
2012-11-21 19:26 - 2012-12-11 18:42 - 03149824 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-11-16 16:28 - 2011-10-12 13:03 - 00065504 ____A C:\Users\Tim\AppData\Local\GDIPFONTCACHEV1.DAT


==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2012-10-18 15:29:21
Restore point made on: 2012-11-02 19:14:23
Restore point made on: 2012-11-03 15:48:07
Restore point made on: 2012-11-04 05:43:17
Restore point made on: 2012-11-15 19:55:57
Restore point made on: 2012-11-17 18:47:22
Restore point made on: 2012-11-28 17:11:56
Restore point made on: 2012-12-11 19:25:36

==================== Memory info ===========================

Percentage of memory in use: 13%
Total physical RAM: 4043.86 MB
Available physical RAM: 3478.75 MB
Total Pagefile: 4042.06 MB
Available Pagefile: 3472.13 MB
Total Virtual: 8192 MB
Available Virtual: 8191.88 MB

==================== Partitions =============================

1 Drive c: (TI106139W0E) (Fixed) (Total:580.98 GB) (Free:463.97 GB) NTFS ==>[System with boot components (obtained from reading drive)]
2 Drive d: (System) (Fixed) (Total:1.46 GB) (Free:1.27 GB) NTFS ==>[System with boot components (obtained from reading drive)]
4 Drive f: () (Removable) (Total:1.86 GB) (Free:1.86 GB) FAT32
5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 596 GB 0 B
Disk 1 Online 1908 MB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Recovery 1500 MB 1024 KB
Partition 2 Primary 580 GB 1501 MB
Partition 3 Primary 13 GB 582 GB

==================================================================================

Disk: 0
Partition 1
Type : 27
Hidden: Yes
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 D System NTFS Partition 1500 MB Healthy Hidden

=========================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C TI106139W0E NTFS Partition 580 GB Healthy

=========================================================

Disk: 0
Partition 3
Type : 17 (Suspicious Type)
Hidden: Yes
Active: No

There is no volume associated with this partition.

=========================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1908 MB 16 KB

==================================================================================

Disk: 1
Partition 1
Type : 06
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 F FAT32 Removable 1908 MB Healthy

=========================================================

Last Boot: 2012-06-02 17:06

==================== End Of Log =============================

Edited by tinytim22, 16 December 2012 - 04:39 PM.


#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
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  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:01:48 PM

Posted 16 December 2012 - 07:09 PM

Please run the following

Refer to the ComboFix User's Guide

  • Download ComboFix from the following location:

    Link

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 tinytim22

tinytim22
  • Topic Starter

  • Members
  • 7 posts
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  • Local time:12:48 PM

Posted 16 December 2012 - 10:46 PM

Here's the combofix log

ComboFix 12-12-17.01 - Tim 12/16/2012 22:26:17.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2386 [GMT -5:00]
Running from: c:\users\Tim\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-11-17 to 2012-12-17 )))))))))))))))))))))))))))))))
.
.
2012-12-17 00:24 . 2012-12-17 00:24 -------- d-----w- C:\FRST
2012-12-16 22:24 . 2012-12-16 22:24 -------- d-----w- c:\programdata\YTD Video Downloader
2012-12-16 22:24 . 2012-12-16 22:24 -------- d-----w- c:\program files (x86)\GreenTree Applications
2012-12-16 16:23 . 2012-12-16 16:25 -------- d-----w- c:\program files\McAfee
2012-12-16 16:23 . 2012-12-16 21:28 -------- d-----w- c:\program files (x86)\McAfee
2012-12-12 02:41 . 2012-10-04 17:41 424960 ----a-w- c:\windows\system32\KernelBase.dll
2012-12-09 21:54 . 2012-12-09 21:55 41984 ----a-w- c:\windows\SysWow64\agremove.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-13 03:20 . 2012-04-02 00:18 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-12-13 03:20 . 2011-10-14 22:51 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-12 03:26 . 2011-10-12 23:57 67413224 ----a-w- c:\windows\system32\MRT.exe
2012-12-09 21:53 . 2012-03-13 01:08 17920 ----a-w- c:\windows\system32\rpcnetp.exe
2012-10-16 08:38 . 2012-11-28 01:30 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38 . 2012-11-28 01:30 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39 . 2012-11-28 01:30 561664 ----a-w- c:\windows\apppatch\AcLayers.dll
2012-10-04 16:40 . 2012-12-12 02:41 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-09-25 22:47 . 2012-11-16 02:24 78336 ----a-w- c:\windows\SysWow64\synceng.dll
2012-09-25 22:46 . 2012-11-16 02:24 95744 ----a-w- c:\windows\system32\synceng.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" [2004-11-22 307200]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-11-29 1294712]
"Acrobat Assistant 7.0"="c:\program files (x86)\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2004-12-14 483328]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-09-24 1486392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe [2011-10-13 25214]
Adobe Gamma Loader.lnk - c:\program files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2011-10-13 113664]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2011-2-25 15776]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe [2010-08-30 220528]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-02-22 100912]
R3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys [2010-11-30 307304]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-05-13 157672]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-05-13 16872]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-05-13 177640]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-11-29 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-08 137632]
R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-12-21 822704]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-15 1255736]
R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2009-06-24 482384]
S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [2012-02-22 75936]
S1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-04-14 283744]
S2 Apache2.2;Apache2.2;c:\xampp\apache\bin\httpd.exe [2009-12-20 29416]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-03-20 210584]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-04-14 149032]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-03-02 266680]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-21 2656280]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-10-09 493248]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-02-22 65264]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-11-08 76912]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-02-22 487296]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [2009-06-15 12800]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-12-01 250984]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [2011-01-05 1109096]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 03:20]
.
2012-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-01 01:31]
.
2012-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-01 01:31]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-04-08 167256]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-04-08 391000]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-04-08 418136]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-12-08 710040]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Convert link target to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://ra.hntb.com/CACHE/stc/1/binaries/vpnweb.cab
DPF: {F8FC1530-0608-11DF-2008-0800200C9A66} - hxxps://ra.hntb.com/CACHE/sdesktop/install/binaries/instweb.cab
FF - ProfilePath - c:\users\Tim\AppData\Roaming\Mozilla\Firefox\Profiles\nw9huc27.default-1344717820053\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - ExtSQL: 2012-12-16 11:45; {4ED1F68A-5463-4931-9384-8FFF5ED91D92}; c:\program files (x86)\McAfee\SiteAdvisor
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-TSleepSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKLM-Run-WinPatrol - c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe
Toolbar-Locked - (no file)
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe
HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
HKLM-Run-TOSHIBA Face Recognition - c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\xampp\mysql\bin\mysqld.exe
c:\windows\SysWOW64\rundll32.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2012-12-16 22:41:41 - machine was rebooted
ComboFix-quarantined-files.txt 2012-12-17 03:41
.
Pre-Run: 521,547,935,744 bytes free
Post-Run: 522,848,964,608 bytes free
.
- - End Of File - - 01A6FF05613B4D8F35B0B20029171F15

#6 CatByte

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Posted 16 December 2012 - 11:23 PM

Please run the following:

Please download Farbar Service Scanner and run it
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


NEXT


Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right-mouse click JRT.exe and select Run as administrator
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message


NEXT


Download AdwCleaner from here and save it to your desktop.
  • Run AdwCleaner and select Delete
  • Once done it will ask to reboot, allow the reboot
  • On reboot a log will be produced, please attach the content of the log to your next reply


NEXT

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 tinytim22

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Posted 18 December 2012 - 07:21 AM

Here are the files...

Farbar Service Scanner Version: 10-12-2012
Ran by Tim (administrator) on 17-12-2012 at 20:15:33
Running from "C:\Users\Tim\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.1.8 (12.17.2012:1)
OS: Windows 7 Home Premium x64
Ran by Tim on Mon 12/17/2012 at 20:17:14.85
Blog: http://thisisudax.blogspot.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\billp studios\detected\startup



~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Folder] "C:\ProgramData\ytd video downloader"
Successfully deleted: [Folder] "C:\Program Files (x86)\oapps"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/17/2012 at 20:34:56.85
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




# AdwCleaner v2.101 - Logfile created 12/17/2012 at 21:04:02
# Updated 16/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Tim - TIM-LAPTOP
# Boot Mode : Normal
# Running from : C:\Users\Tim\Downloads\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla Firefox\.autoreg

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Software

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

Profile name : default
File : C:\Users\Tim\AppData\Roaming\Mozilla\Firefox\Profiles\aax7dpwj.default\prefs.js

[OK] File is clean.

Profile name : default-1344717820053 [Profil par défaut]
File : C:\Users\Tim\AppData\Roaming\Mozilla\Firefox\Profiles\nw9huc27.default-1344717820053\prefs.js

[OK] File is clean.

Profile name : default
File : C:\Users\April\AppData\Roaming\Mozilla\Firefox\Profiles\ghttzmia.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Tim\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1272 octets] - [17/12/2012 21:04:02]

########## EOF - C:\AdwCleaner[S1].txt - [1332 octets] ##########


Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.17.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Tim :: TIM-LAPTOP [administrator]

12/17/2012 9:14:52 PM
mbam-log-2012-12-17 (21-14-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 238875
Time elapsed: 2 minute(s), 50 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


The ESET scan didn't find anything but didn't offer me the option to create a log file. I can try re-running if you'd like.

Thanks

#8 CatByte

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Posted 18 December 2012 - 10:47 AM

no, that's good news that ESET didn't find anything

please do the following:


Visit ADOBE and download the latest version of Acrobat Reader (version XI)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 7 and Save it to your Desktop.
  • Scroll down to where it says Java SE 7u9
  • Click the Download button under JRE to the right.
  • Read the License Agreement then select Accept License Agreement
  • Click on the link to download Windows x86 Offline and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u9-windows-i586.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are three options in the window to clear the cache - Leave these two Checked

    Trace and Log Files
    Cached Applications and Applets
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
[/list]

NEXT


Please advise if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 tinytim22

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Posted 18 December 2012 - 10:18 PM

Done and done.

It looks like my McAfee is running normally again without issues so it appears the problem has been resolved. Did I have a virus or something?

Thanks for your help, I really appreciate it!

Tim

#10 CatByte

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Posted 18 December 2012 - 10:49 PM

there was some adware that may have been shutting down your AV

we just have some housekeeping to do now



You can delete the DDS, JRT and the Farbar logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Press the WinKey +R to open a run box
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


NEXT

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    PC Safety and Security--What Do I Need?.
  • Simple and easy ways to keep your computer safe and secure on the Internet

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 tinytim22

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Posted 19 December 2012 - 10:10 PM

All set, thanks!

#12 CatByte

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Posted 19 December 2012 - 10:27 PM

you are welcome

stay safe :hello:

~CB

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#13 CatByte

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Posted 19 December 2012 - 10:28 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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