Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

WINDOWS MEDIA PLAYER HAS TAKEN OVER


  • Please log in to reply
No replies to this topic

#1 ricardo59

ricardo59

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:14 AM

Posted 16 December 2012 - 10:12 AM

A friend has asked for some help on his daughter's computer.
It appears that the computer is infected with some kind of redirect bug - all the icons, including programmes in desktop and start menu show as Windows Media Player and cannot be altered back to their original state. I have tried system restore to an earlier point but I get a ' unable to open due to a software restriction policy contact your system administrator' message and I am unable to do anything. The only item in the start menu that doesn't open Windows Media Player is a Facebook sign up page (I don't yet know whether it is real or not). I would appreciate any help that I can get with this. It is an Acer laptop running Windows 7 home premium. have access to a separate computer and should be able to download anything necessary to a stick and transfer it across

BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users