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New Monitor - Think it may be broke


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#1 mikeb2817

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Posted 15 December 2012 - 05:29 AM

Hi guys,

I bought this monitor off of Gumtree UK and think i may have been ripped off. It is acting very strangely.

It is like the colours are not blending and the individual pixels are moving.

I have a picture to show what i mean


Posted Image


The guy i bought it off is ignoring my phone calls so i presume he knew.

Anyway has any one come across this before? Is there an easy fix for it?



Any help is massively appreciated.
My Ghetto System
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#2 Platypus

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Posted 15 December 2012 - 05:46 AM

Posterization is the most likely effect I can suggest from the appearance of the image. It can result from low color depth in the video driver settings, so if you haven't checked, look to see if the color depth has dropped to less than 24 or 32 bit as a result of the monitor change. If you can check and see if the monitor looks the same on another computer system, that would prove definitely whether it is internal to the monitor itself.

Alternatively, if your reference to the pixels moving could describe a twinkling or fluttering effect, maybe for example in the shadow areas under the laptops, then I'd suspect bad contact in the LVDS cable connectors inside the monitor, where it carries signal to the LCD panel. If it's this, it could have happened in transit. Someone who is proficient enough to dismantle the monitor could carefully clean the connectors, and see if this corrects it, if it didn't it would probably be in the LCD panel itself. Of course, if there is any prospect of the seller taking the monitor back & refunding, or repairing it, then you wouldn't want to interfere with it.

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#3 mikeb2817

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Posted 15 December 2012 - 05:55 AM

Hi, Thanks you for your reply.

I have tried this monitor with 1 dvi cable, 2 vga cables, different drivers, tried it connected to a laptop and numerous other things.

I have checked to make sure my pc is set to true monitor.

It may have been done in transit i suppose.


How much would this cost to get repaired. The seller has offered me half of my money back which i think is fair enough as he did travel quite far to deliver it. I think he is letting me keep the monitor so it may be worth me getting repaired. How much would this likely cost?


If you need any more info let me know thank.
My Ghetto System
Zalman Z11 Plus
Intel Q6600@3.0GHZ///Arctic Cooling 13 Freezer 13///HIS HD 7850 IceQ X 2GB
4GB OCZ PC-62-400///OCZ ZS 550Watts
320GB Western Digital///Asus - P5W DH Deluxe mobo
Microsoft Sidewinder x6///SteelSeries Sensei Raw///Saitek X52
Curently playing !!!BF3!!! MW1, Crysis, WaW, BF2 and BF BC2, Crysis 2, Homefront anyone Want a game?
Add me on Steam; SuperDuperMe, and Origin; mikeb2817

#4 Platypus

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Posted 15 December 2012 - 06:07 AM

If it's repairable, half the price refunded does sound reasonable to me, what brand and model is the monitor?

I'm not sure how the repair market operates in the UK (assuming that's where you are located). Where I work our minimum fee on TV and Monitor repairs is $55 (Australian), and if a connector clean fixed it immediately, that's probably all I'd bill it out at.

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#5 mikeb2817

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Posted 15 December 2012 - 06:11 AM

Its a cheap no make one, erm, DGM DG2326wd or something :P

Cheap anyway.

How easy is it to clean the connectors myself?

Is it possible for a complete noob to do something like that?
My Ghetto System
Zalman Z11 Plus
Intel Q6600@3.0GHZ///Arctic Cooling 13 Freezer 13///HIS HD 7850 IceQ X 2GB
4GB OCZ PC-62-400///OCZ ZS 550Watts
320GB Western Digital///Asus - P5W DH Deluxe mobo
Microsoft Sidewinder x6///SteelSeries Sensei Raw///Saitek X52
Curently playing !!!BF3!!! MW1, Crysis, WaW, BF2 and BF BC2, Crysis 2, Homefront anyone Want a game?
Add me on Steam; SuperDuperMe, and Origin; mikeb2817

#6 Platypus

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Posted 15 December 2012 - 06:17 AM

This one?:

http://www.digimate.com/en/productDetail.asp?prod=352

Is it brand new? Still have a warranty?

If not, you could open it up and check it out for yourself if you felt you could manage it.

See topic here:

http://www.bleepingcomputer.com/forums/topic378732.html

Edited by Platypus, 15 December 2012 - 06:21 AM.

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#7 mikeb2817

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Posted 15 December 2012 - 08:52 AM

Hi, it isnt brand new i bought it used so no warranty im afraid.


How hard is cleaning the cable?

I dont have much electrical experiance, i do however build my own pc's and have done some wiring on guitars before.

Is it very dangerous? Or is it just a comfort thing, ie, if you dont feel comfortable dont do it.

Also what equipment do i need to clean the cable?


EDIT: Fixed now thanks to Platypus :D Thanks pal. saved me a lot of money :P

Edited by mikeb2817, 15 December 2012 - 01:30 PM.

My Ghetto System
Zalman Z11 Plus
Intel Q6600@3.0GHZ///Arctic Cooling 13 Freezer 13///HIS HD 7850 IceQ X 2GB
4GB OCZ PC-62-400///OCZ ZS 550Watts
320GB Western Digital///Asus - P5W DH Deluxe mobo
Microsoft Sidewinder x6///SteelSeries Sensei Raw///Saitek X52
Curently playing !!!BF3!!! MW1, Crysis, WaW, BF2 and BF BC2, Crysis 2, Homefront anyone Want a game?
Add me on Steam; SuperDuperMe, and Origin; mikeb2817

#8 Platypus

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Posted 15 December 2012 - 04:24 PM

Glad you got a good result - without any further help from me, as I was asleep... :)

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