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not sure how to label this problem


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4 replies to this topic

#1 booobooo

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Posted 14 December 2012 - 08:00 PM

first.....snap.do i think i have completely removed this malware. i have reinstalled javascript (complete removal first). i am desperate and trying anything i can think of
i have also reinstalled firefox
on regular screen the difference in the way it looks is not so noticeable except the task bar looks (whiter)(more transparent)
on internet browser, (ie and firefox) it is much more noticeable. the best description is ghost or transparent. you cant see some things, but if you mouse over it you can tell something is there (hand telling you to click etc)
i dont know if this makes sense. i did take a screenshot.i did attach the scrrenshot which is a facebook page. i did coverup others names for privacy. if you look at the 2 arrows you can see areas that are transparent. if you are familiar with facebook you will notice the page looking wron immediately
Attached File  pages not loading right.jpg   255.2KB   11 downloads
help please. i dont even know where to post this
e

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#2 Darkumas

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Posted 14 December 2012 - 10:51 PM

Hi there booobooo :welcome: Head on over to This Forum and follow the follow the ===>Preparation Guide<===. Someone will be along to check the logs and make sure you got rid of your malware or help you with the removal process.

#3 booobooo

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Posted 14 December 2012 - 11:17 PM

thank you

#4 Darkumas

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Posted 15 December 2012 - 12:39 AM

Your welcome, anytime.

#5 hamluis

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Posted 15 December 2012 - 01:52 PM

Reference: http://www.bleepingcomputer.com/forums/topic478495.html/page__p__2921766#entry2921766

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

This topic is now closed.

Louis




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