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Spywarequake 2.0 Infected My Computer

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3 replies to this topic

#1 Rabbi314


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  • Location:Leuven, Belgium
  • Local time:08:16 AM

Posted 25 March 2006 - 01:07 PM

I'm infected with SpywareQuake, a program that gives a pop-up to say I'm infected with spyware. Then I get a fake scan and then they ask for a registration. I've tried a lot to get rid of it, but nothing worked.
When I unistall it, it turns up after an half an hour or so.
Can you help me to delete it permantly?

Logfile of HijackThis v1.99.1
Scan saved at 19:01:20, on 25/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\SpywareQuake\SpywareQuake.exe
C:\Program Files\SpywareQuake\SpywareQuake.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Anti-spyware\Hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Printer Status Server (hpzstatn) - Hewlett-Packard Company - C:\WINDOWS\System32\spool\drivers\w32x86\hpzstatn.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

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#2 amateur


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Posted 25 March 2006 - 01:24 PM

Hi rabbi314

Welcome to BC.

Try following the instruction here first. When finished, using Windows XP's search function, find and delete this file:


It should be in system32 folder.

Let us know if it solved your problem.

#3 amateur


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Posted 25 March 2006 - 09:47 PM

Hello again,

Experts have finalized their fix for the new variant SpywareQuake. If you are still having problems, here is the complete removal instructions. Please let me know how you are doing. Thank you.

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Posted Image

Download smitRem.exe ©noahdfear, and save the file to your desktop.
Posted Image

Double-click on the smitRem.exe file to extract it to it's own folder on the desktop.

Posted Image

Place a shortcut to Panda ActiveScan on your desktop (in Internet Explorer, right click on Panda ActiveScan link select "Copy Shortcut" then right click on your desktop and select "Paste Shortcut" or in FireFox right-click the link and select "Save Link As" and save it to your desktop).

Please download the trial version of ewido anti-malware here:

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Download roguescanfix.exe, and save it to your desktop.
Double click roguescanfix.exe to install it.
Open the roguescanfix folder, and doubleclick run.bat.
Your desktop and icons will disappear and then reappear again, this is normal.
Wait till te message "Completed script execution" appear, then click OK.
Click "Exit" to close BFU.
Click "OK" to start the SpywareQuake/Spyfalcon uninstaller, after that click "uninstall".

Next, boot into Safe Mode. To do this:

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

Open the smitRem folder on your desktop

Posted Image

Double-click on the RunThis.bat file, as shown by the arrow in the image above, to start the tool.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • While the scan is in progress you will be prompted to clean files, click OK
  • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Close ewido anti-malware.

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut.
  • Once you are on the Panda site click the Scan your PC button.
  • A new window will open...click the Check Now button.
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When the download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt and the Ewido Log by using Add Reply.
Let us know if any problems persist.

Edited by amateur, 25 March 2006 - 10:46 PM.

#4 amateur


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Posted 03 April 2006 - 08:25 PM

Due to lack of response, this thread will now be closed. If you need this topic reopened, please request this by sending a PM with the address of the thread.and we will reopen it for you. This applies only to the original topic starter. Everyone else please begin a New Topic.

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