Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

*REALLY* slow comuter - possible virus


  • This topic is locked This topic is locked
14 replies to this topic

#1 rserwin

rserwin

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 13 December 2012 - 11:11 AM

Hi,

Visiting my parents and their computer is running extraordinarily slow. Have completed the preparation steps but no real improvement and no major problems noted. Task Manager/Resource Monitor indicate that CPU is running @ 50% max frequency (not sure if that is normal) and a svchost process is using up a lot of the CPU cycles (>70% for long periods - minutes). Have run Avast, Mbam, ESET, and Spybot S&D with no real problems found.

DDS took longer than 3 min to run. CPU was pegged at 100% the whole time.

Thanks in advance for any help you can provide.

Scott

---------------------

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.9.2
Run by Rich at 10:56:24 on 2012-12-13
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.1525.414 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\system32\spool\DRIVERS\W32X86\3\lxduserv.exe
C:\Windows\system32\lxducoms.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer, optimized for Bing and MSN
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: {00000000-6E41-4FD3-8538-502F5495E5FC} - <orphaned>
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Lexmark Printable Web: {D2C5E510-BE6D-42CC-9F61-E4F939078474} - c:\program files\lexmark printable web\bho.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [Google Update] "c:\users\rich\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Spybot-S&D Cleaning] "c:\program files\spybot - search & destroy 2\SDCleaner.exe" /autoclean
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [NetFxUpdate_v1.1.4322] "c:\windows\microsoft.net\framework\v1.1.4322\netfxupdate.exe" 1 v1.1.4322 GAC + NI NID
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
mRun: [lxduamon] "c:\program files\lexmark 5600-6600 series\lxduamon.exe"
mRun: [lxdumon.exe] "c:\program files\lexmark 5600-6600 series\lxdumon.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBBAEUANABLAC0AUgAzAE0ATQA2AC0ATgBMADMARABBAC0AQwA4AEwAQgBHAC0ASgBSAFMAQwBUAA"&"inst=NwA2AC0ANQAxADMAMQAwADYAMgA5ADQALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAFAAKwAyAA"&"prod=92"&"ver=9.0.894
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - <no file>
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{522E987C-3C96-4F1E-BECF-E5347DC4C905} : DHCPNameServer = 192.168.2.1 192.168.2.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: SDWinLogon - SDWinLogon.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\rich\appdata\roaming\mozilla\firefox\profiles\r399f61h.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3008668&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Productivity 3.1 Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3008668&SearchSource=2&q=
FF - component: c:\users\rich\appdata\roaming\mozilla\firefox\profiles\r399f61h.default\extensions\{9427041a-a8dc-4d06-9a68-93873486e957}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\rich\appdata\roaming\mozilla\firefox\profiles\r399f61h.default\extensions\{9427041a-a8dc-4d06-9a68-93873486e957}\components\RadioWMPCoreGecko5.dll
FF - component: c:\users\rich\appdata\roaming\mozilla\firefox\profiles\r399f61h.default\extensions\{9427041a-a8dc-4d06-9a68-93873486e957}\components\RadioWMPCoreGecko6.dll
FF - component: c:\users\rich\appdata\roaming\mozilla\firefox\profiles\r399f61h.default\extensions\{9427041a-a8dc-4d06-9a68-93873486e957}\components\RadioWMPCoreGecko7.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\users\rich\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\users\rich\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\rich\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_268.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_135.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AFS;AFS;c:\windows\system32\drivers\AFS.SYS [2011-10-9 79052]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-10 738504]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-6-10 361032]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-6-10 21256]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-6-10 58680]
.
=============== Created Last 30 ================
.
2012-12-13 08:04:31 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-12-13 08:03:10 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-12-13 08:03:10 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-12-13 08:03:08 16896 ----a-w- c:\windows\system32\winusb.dll
2012-12-13 08:03:04 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-12-13 08:03:04 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-12-13 08:02:57 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-12-13 08:02:54 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-12-13 08:02:25 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-12-13 08:02:22 196608 ----a-w- c:\windows\system32\WUDFHost.exe
2012-12-13 08:02:19 613888 ----a-w- c:\windows\system32\WUDFx.dll
2012-12-13 01:54:44 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-12-13 01:54:44 23040 ----a-w- c:\windows\system32\dpnsvr.exe
2012-12-13 01:54:34 2048000 ----a-w- c:\windows\system32\win32k.sys
2012-12-13 01:54:19 224640 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-13 01:54:02 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-12-13 01:53:53 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-13 01:52:37 2048 ----a-w- c:\windows\system32\tzres.dll
2012-12-11 21:08:26 6812136 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{9dc7ae65-7e5f-4533-aa11-62fefc64e844}\mpengine.dll
2012-12-10 02:42:34 -------- d-----w- c:\users\rich\appdata\roaming\PhotoScape
2012-12-10 02:41:52 -------- d-----w- c:\program files\PhotoScape
2012-12-09 21:41:53 -------- d-----w- c:\users\rich\appdata\roaming\2BrightSparks
2012-12-06 01:39:36 -------- d-----w- c:\program files\ESET
2012-12-04 04:30:23 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-12-04 04:29:17 15224 ----a-w- c:\windows\system32\sdnclean.exe
2012-12-04 04:28:36 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2012-11-25 01:06:11 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-11-15 06:13:43 75776 ----a-w- c:\windows\system32\synceng.dll
.
==================== Find3M ====================
.
2012-12-12 05:15:20 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-12 05:15:20 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-25 01:05:34 821736 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-11-25 01:05:33 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-10-30 23:51:58 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-10-30 23:51:57 58680 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-10-30 23:51:07 41224 ----a-w- c:\windows\avastSS.scr
2012-09-30 00:54:26 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 11:08:55.65 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 13 December 2012 - 01:34 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 rserwin

rserwin
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 13 December 2012 - 05:02 PM

Hi Gringo,

Thanks much; completed all steps with no problems, requested logs attached below.

Machines seems a little better but still having times when CPU maxes out. "TrustedInstaller.exe" and "svchost.exe (netsvcs)" and "svchost.exe (DCom lauch)" seem to be consuming the most resources. But not constantly maxed out like it was before.

Scott

------------------

Results of screen317's Security Check version 0.99.56
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Spybot - Search & Destroy
Microsoft Windows OneCare Live AntiSpyware and AntiVirus
Malwarebytes Anti-Malware version 1.65.1.1000
CCleaner
Java™ 6 Update 22
Java™ 6 Update 33
Java 7 Update 9
Java™ SE Runtime Environment 6
Adobe Flash Player 11.5.502.135
Adobe Reader 8 Adobe Reader out of Date!
Mozilla Firefox (17.0.1)
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.91
Google Chrome 23.0.1271.95
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSASCui.exe
Spybot Teatimer.exe is disabled!
Windows Defender MSASCui.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````


-----------

# AdwCleaner v2.100 - Logfile created 12/13/2012 at 16:27:49
# Updated 09/12/2012 by Xplode
# Operating system : Windows Vista ™ Home Basic Service Pack 2 (32 bits)
# User : Rich - RICH-PC
# Boot Mode : Normal
# Running from : C:\Users\Rich\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Barb\AppData\Local\funmoods-speeddial.crx
File Deleted : C:\Users\Barb\AppData\Roaming\Mozilla\Firefox\Profiles\3i995vn0.default\searchplugins\Askcom.xml
File Deleted : C:\Users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\searchplugins\Askcom.xml
File Deleted : C:\Users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\searchplugins\Conduit.xml
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\Barb\AppData\Roaming\Mozilla\Firefox\Profiles\3i995vn0.default\extensions\ffxtlbr@funmoods.com
Folder Deleted : C:\Users\Rich\AppData\Local\Google\Chrome\User Data\Default\Extensions\bbjciahceamgodcoidkjpchnokgfpphh
Folder Deleted : C:\Users\Rich\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjpglkicenollcignonpgiafdgfeehoj
Folder Deleted : C:\Users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\ConduitCommon
Folder Deleted : C:\Users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\CT3008668
Folder Deleted : C:\Users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\extensions\{9427041a-a8dc-4d06-9a68-93873486e957}

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23C70BCA-6E23-4A65-AD2E-1389062074F1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23D8EEF7-0E13-4000-B9C4-6603C1E912D1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{295CACB4-51F5-46FD-914E-C72BAAE1B672}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2CE5C4B9-6DBE-4528-96FA-C9FF38EF1762}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{34C1FDF7-02C1-4F23-B393-F48B16E071D1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{54291324-7A3D-4F11-B707-3FB6A2C97BD9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{59C63F11-D4E5-46E7-9B8A-EE158DCA83A8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5DA22CBD-0029-4A09-B757-CF0FAFC488ED}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{77A6E7D4-4A83-4A9B-A2A0-EF3B125DC29D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C0585B2F-74D7-4734-88DE-6C150C5D4036}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CA17D76B-F91D-4659-A7FD-A9F7ED375CDD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8242E89-2F81-484A-AE5B-BA8CAD5B7347}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EF0588D6-1621-4A75-B8BE-F4BC34794136}
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default
File : C:\Users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\prefs.js

Deleted : user_pref("CT3008668..clientLogIsEnabled", false);
Deleted : user_pref("CT3008668..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
Deleted : user_pref("CT3008668..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Re[...]
Deleted : user_pref("CT3008668.ALLOW_SHOWING_HIDDEN_TOOLBAR", false);
Deleted : user_pref("CT3008668.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Deleted : user_pref("CT3008668.AppTrackingLastCheckTime", "Sat Dec 01 2012 10:14:17 GMT-0500 (Eastern Standard[...]
Deleted : user_pref("CT3008668.BrowserCompStateIsOpen_129558882344224997", true);
Deleted : user_pref("CT3008668.BrowserCompStateIsOpen_129575140030582962", true);
Deleted : user_pref("CT3008668.BrowserCompStateIsOpen_129683379764764212", true);
Deleted : user_pref("CT3008668.BrowserCompStateIsOpen_129991042513604904", true);
Deleted : user_pref("CT3008668.CT3008668", "CT3008668");
Deleted : user_pref("CT3008668.CommunitiesChangesLastCheckTime", "0");
Deleted : user_pref("CT3008668.CurrentServerDate", "13-12-2012");
Deleted : user_pref("CT3008668.DSChangedManually", false);
Deleted : user_pref("CT3008668.DSInstall", true);
Deleted : user_pref("CT3008668.DSProtectChoice", true);
Deleted : user_pref("CT3008668.DSProtectCount", 1);
Deleted : user_pref("CT3008668.DialogsAlignMode", "LTR");
Deleted : user_pref("CT3008668.DialogsGetterLastCheckTime", "Mon Dec 10 2012 23:03:29 GMT-0500 (Eastern Standa[...]
Deleted : user_pref("CT3008668.DownloadReferralCookieData", "");
Deleted : user_pref("CT3008668.EMailNotifierPollDate", "Thu Dec 13 2012 10:33:22 GMT-0500 (Eastern Standard Ti[...]
Deleted : user_pref("CT3008668.ExternalComponentPollDate129498282979356777", "Thu Dec 13 2012 10:20:12 GMT-050[...]
Deleted : user_pref("CT3008668.FirstServerDate", "1-9-2011");
Deleted : user_pref("CT3008668.FirstTime", true);
Deleted : user_pref("CT3008668.FirstTimeFF3", true);
Deleted : user_pref("CT3008668.FixPageNotFoundErrors", false);
Deleted : user_pref("CT3008668.GroupingInvalidateCache", false);
Deleted : user_pref("CT3008668.GroupingLastCheckTime", "0");
Deleted : user_pref("CT3008668.GroupingLastServerUpdateTime", "0");
Deleted : user_pref("CT3008668.GroupingServerCheckInterval", 1440);
Deleted : user_pref("CT3008668.GroupingServiceUrl", "hxxp://grouping.services.conduit.com/");
Deleted : user_pref("CT3008668.HPInstall", false);
Deleted : user_pref("CT3008668.HasUserGlobalKeys", true);
Deleted : user_pref("CT3008668.HomePageProtectorEnabled", false);
Deleted : user_pref("CT3008668.HomepageBeforeUnload", "hxxp://www.google.com/");
Deleted : user_pref("CT3008668.Initialize", true);
Deleted : user_pref("CT3008668.InitializeCommonPrefs", true);
Deleted : user_pref("CT3008668.InstallationAndCookieDataSentCount", 3);
Deleted : user_pref("CT3008668.InstallationType", "Unknown");
Deleted : user_pref("CT3008668.InstalledDate", "Wed Aug 31 2011 17:21:30 GMT-0400 (Eastern Daylight Time)");
Deleted : user_pref("CT3008668.InvalidateCache", false);
Deleted : user_pref("CT3008668.IsAlertDBUpdated", true);
Deleted : user_pref("CT3008668.IsGrouping", false);
Deleted : user_pref("CT3008668.IsInitSetupIni", true);
Deleted : user_pref("CT3008668.IsMulticommunity", false);
Deleted : user_pref("CT3008668.IsOpenThankYouPage", true);
Deleted : user_pref("CT3008668.IsOpenUninstallPage", true);
Deleted : user_pref("CT3008668.IsProtectorsInit", true);
Deleted : user_pref("CT3008668.LanguagePackLastCheckTime", "Wed Dec 12 2012 20:29:10 GMT-0500 (Eastern Standar[...]
Deleted : user_pref("CT3008668.LanguagePackReloadIntervalMM", 1440);
Deleted : user_pref("CT3008668.LanguagePackServiceUrl", "hxxp://translation.users.conduit.com/Translation.ashx[...]
Deleted : user_pref("CT3008668.LastLogin_3.10.0.1", "Sat Apr 28 2012 18:39:34 GMT-0400 (Eastern Daylight Time)[...]
Deleted : user_pref("CT3008668.LastLogin_3.12.0.7", "Mon Apr 30 2012 10:01:26 GMT-0400 (Eastern Daylight Time)[...]
Deleted : user_pref("CT3008668.LastLogin_3.12.2.3", "Sat Jun 16 2012 12:41:59 GMT-0400 (Eastern Daylight Time)[...]
Deleted : user_pref("CT3008668.LastLogin_3.13.0.6", "Sun Jul 15 2012 17:09:10 GMT-0400 (Eastern Daylight Time)[...]
Deleted : user_pref("CT3008668.LastLogin_3.14.1.0", "Sun Sep 02 2012 19:16:50 GMT-0400 (Eastern Daylight Time)[...]
Deleted : user_pref("CT3008668.LastLogin_3.15.1.0", "Thu Dec 13 2012 10:37:00 GMT-0500 (Eastern Standard Time)[...]
Deleted : user_pref("CT3008668.LastLogin_3.7.0.6", "Mon Oct 10 2011 11:02:11 GMT-0400 (Eastern Daylight Time)"[...]
Deleted : user_pref("CT3008668.LastLogin_3.8.0.8", "Mon Dec 05 2011 22:30:11 GMT-0500 (Eastern Standard Time)"[...]
Deleted : user_pref("CT3008668.LastLogin_3.8.1.0", "Sun Jan 15 2012 00:50:09 GMT-0500 (Eastern Standard Time)"[...]
Deleted : user_pref("CT3008668.LastLogin_3.9.0.3", "Thu Feb 16 2012 12:09:28 GMT-0500 (Eastern Standard Time)"[...]
Deleted : user_pref("CT3008668.LatestVersion", "3.16.0.3");
Deleted : user_pref("CT3008668.Locale", "en");
Deleted : user_pref("CT3008668.MCDetectTooltipHeight", "83");
Deleted : user_pref("CT3008668.MCDetectTooltipShow", false);
Deleted : user_pref("CT3008668.MCDetectTooltipUrl", "hxxp://@EB_INSTALL_LINK@/rank/tooltip/?version=1");
Deleted : user_pref("CT3008668.MCDetectTooltipWidth", "295");
Deleted : user_pref("CT3008668.MyStuffEnabledAtInstallation", true);
Deleted : user_pref("CT3008668.OriginalFirstVersion", "3.7.0.6");
Deleted : user_pref("CT3008668.RadioIsPodcast", false);
Deleted : user_pref("CT3008668.RadioLastCheckTime", "Wed Dec 12 2012 20:30:01 GMT-0500 (Eastern Standard Time)[...]
Deleted : user_pref("CT3008668.RadioLastUpdateIPServer", "3");
Deleted : user_pref("CT3008668.RadioLastUpdateServer", "3");
Deleted : user_pref("CT3008668.RadioMediaID", "9962");
Deleted : user_pref("CT3008668.RadioMediaType", "Media Player");
Deleted : user_pref("CT3008668.RadioMenuSelectedID", "EBRadioMenu_CT30086689962");
Deleted : user_pref("CT3008668.RadioShrinkedFromSetup", false);
Deleted : user_pref("CT3008668.RadioStationName", "California%20Rock");
Deleted : user_pref("CT3008668.RadioStationURL", "hxxp://feedlive.net/california.asx");
Deleted : user_pref("CT3008668.SearchCaption", "Productivity 3.1 Customized Web Search");
Deleted : user_pref("CT3008668.SearchEngineBeforeUnload", "Productivity 3.1 Customized Web Search");
Deleted : user_pref("CT3008668.SearchFromAddressBarIsInit", true);
Deleted : user_pref("CT3008668.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT300[...]
Deleted : user_pref("CT3008668.SearchInNewTabEnabled", true);
Deleted : user_pref("CT3008668.SearchInNewTabIntervalMM", 1440);
Deleted : user_pref("CT3008668.SearchInNewTabLastCheckTime", "Wed Dec 12 2012 20:29:05 GMT-0500 (Eastern Stand[...]
Deleted : user_pref("CT3008668.SearchInNewTabServiceUrl", "hxxp://newtab.conduit-hosting.com/newtab/?ctid=EB_T[...]
Deleted : user_pref("CT3008668.SearchInNewTabUsageUrl", "hxxp://usage.hosting.toolbar.conduit-services.com/usa[...]
Deleted : user_pref("CT3008668.SearchProtectorEnabled", true);
Deleted : user_pref("CT3008668.SearchProtectorToolbarDisabled", false);
Deleted : user_pref("CT3008668.SendProtectorDataViaLogin", true);
Deleted : user_pref("CT3008668.ServiceMapLastCheckTime", "Wed Dec 12 2012 20:29:09 GMT-0500 (Eastern Standard [...]
Deleted : user_pref("CT3008668.SettingsLastCheckTime", "Thu Dec 13 2012 10:20:09 GMT-0500 (Eastern Standard Ti[...]
Deleted : user_pref("CT3008668.SettingsLastUpdate", "1354704805");
Deleted : user_pref("CT3008668.TBHomePageUrl", "hxxp://search.conduit.com/?ctid=CT3008668&SearchSource=13");
Deleted : user_pref("CT3008668.ThirdPartyComponentsInterval", 504);
Deleted : user_pref("CT3008668.ThirdPartyComponentsLastCheck", "Mon Dec 03 2012 23:17:13 GMT-0500 (Eastern Sta[...]
Deleted : user_pref("CT3008668.ThirdPartyComponentsLastUpdate", "1331805997");
Deleted : user_pref("CT3008668.ToolbarDisabled", false);
Deleted : user_pref("CT3008668.ToolbarShrinkedFromSetup", false);
Deleted : user_pref("CT3008668.TrusteLinkUrl", "hxxp://trust.conduit.com/CT3008668");
Deleted : user_pref("CT3008668.TrustedApiDomains", "conduit.com,conduit-hosting.com,conduit-services.com,clien[...]
Deleted : user_pref("CT3008668.UserID", "UN37612549512054805");
Deleted : user_pref("CT3008668.ValidationData_Search", 2);
Deleted : user_pref("CT3008668.ValidationData_Toolbar", 2);
Deleted : user_pref("CT3008668.WeatherNetwork", "");
Deleted : user_pref("CT3008668.WeatherPollDate", "Thu Dec 13 2012 10:20:14 GMT-0500 (Eastern Standard Time)");
Deleted : user_pref("CT3008668.WeatherUnit", "F");
Deleted : user_pref("CT3008668.alertChannelId", "1400399");
Deleted : user_pref("CT3008668.approveUntrustedApps", false);
Deleted : user_pref("CT3008668.backendstorage. appgroupon_dailyactivity", "31333135313634313637363332");
Deleted : user_pref("CT3008668.backendstorage. appgroupon_lifetimesent", "54525545");
Deleted : user_pref("CT3008668.backendstorage./9b+7e+x305", "247E27413334363379453A3D2A722C797A7E7A3128333B474[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e,x305", "247E28412F3F3E3779453A3D2A722C797B787D3128333C474[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e-x305", "247E2936303C363679453A3D2A722C797A207B3128333D462[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e.:2z527", "2423");
Deleted : user_pref("CT3008668.backendstorage./9b+7e.x305", "247E2A4137374434337A463B3E2B732D7A7D7C213229343F5[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e/x305", "247E2B413536327844393C29712B787C7B773027323E4C434[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e06cg5el8:", "6E6D6C6D73736E727270");
Deleted : user_pref("CT3008668.backendstorage./9b+7e06cg5el;8i:k", "247E2D2F226A74737273797974787876242F4B4947[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e0x305", "247E2C403A407743383B28702A777C757D2F26313E4129554[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e1x305", "247E2D41313D403279453A3D2A722C7A77797E31283341473[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e2x305", "247E2E3542313D3D393A7B473C3F2C742E79207D322934435[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cj3j@@m=<$odg", "247E61393F236B25727574782A212C6E414F44[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cj7be?9?#cm?nim?+vkn", "247E61393F236B256E74717A2A212C6[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cj7fk;kg#ncep@mc+vkn", "247E61393F236B25737471712A212C6[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cj8jhd?<hpoh'rgj", "247E61393F236B25737678752A212C6E414[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cj<f8gbf8$odg", "247E61393F236B257078767A2A212C6E414F44[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cjc<=fbj#ncf", "247E61393F236B25757677712A212C6E414F444[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cjg=g9!lad", "247E61393F236B256E747329202B6D404E434C317[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cjhb>f!lad", "247E61393F236B2573737929202B6D404E434C317[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cjhf99l:7$odg", "247E61393F236B2573777629202B6D404E434C[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e31;cji>k3?a#ncf", "247E61393F236B257678287E2A6C3F4D424B307[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e3x305", "247E2F413F3B36333F47463F7D493E412E76307E222421352[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e4x305", "247E302C407642373A276F29777B74762E2530413E4F494A5[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e5x305", "247E3136422B7743383B28702A79757A772F2631434B3D495[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e6x305", "247E322C3E32323238453E7C483D402D752F7E7B2424342B3[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e7x305", "247E333D2C3F3E3F79453A3D2A722C7B7A797A31283347513[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e8x305", "247E343D3F3B35373B3F367C47472C742E7E7823322934495[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e9x305", "247E35332C3F327844393C29712B7B757979302732484C4F4[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e:x305", "247E36333B38327844393C29712B7B76797A3027324948554[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e;x305", "247E373F333F3738422F7B473C3F2C742E7E7A7A22332A354[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e<x305", "247E38343030442F463644377D493E412E7630217D2426352[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e=x305", "247E3933363F41413739357C483D402D752F207E2022342B3[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e>x305", "247E3A41363F323238387B473C3F2C742E7E20217C332A355[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e?x305", "247E3B2D2F2F334134403A3A7D494C2D752F2023207E342B3[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7e@x305", "247E3C40422B7743383B28702A7B767E782F26314E52543D2[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7eax305", "247E3D3D37387743383B28702A7B7A757E2F26314F4F544A5[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7ebe3g=;d9n9=d", "372C2D326975762E3A3C7B3A39434A494841434B26[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7ebx305", "247E3E393141303D33454036327E4A3F422F77317B7D23352[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7ecx305", "247E3F3D303043312E7A463B3E2B732D7B207E31283353515[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7edx305", "247E4035422A363879453A3D2A722C7D202F26315247543C4[...]
Deleted : user_pref("CT3008668.backendstorage./9b+7etx305", "247E6E2F2E3B323342357B44392B732D7A7B7B7C322934235[...]
Deleted : user_pref("CT3008668.backendstorage./9b-0?3g>d", "6A686A3D413E6E427A73444775204B7D7B7B252120234F2A26[...]
Deleted : user_pref("CT3008668.backendstorage./9b-0?3g@6:5;", "");
Deleted : user_pref("CT3008668.backendstorage./9b-0?3gfa7ef", "2B2E2C3D");
Deleted : user_pref("CT3008668.backendstorage./9b-3=3eccja=f>", "247E333D2C452F4135276F292A212C393D44307832332[...]
Deleted : user_pref("CT3008668.backendstorage./9b/556,bi5a>g", "6E6D6C706C6F73737270777976");
Deleted : user_pref("CT3008668.backendstorage./9b/>01=9a6k6<im;krie@pdawm", "6A696B7273747576");
Deleted : user_pref("CT3008668.backendstorage./9b3=>@44i48?", "372C2D32697576334236334148477B213F3E484F4E4D464[...]
Deleted : user_pref("CT3008668.backendstorage./9b5ba==9cjag", "6D3B69406E7271427A444547787C7C4C7B7B20514D");
Deleted : user_pref("CT3008668.backendstorage./9b6b11g4c56b>f;p;anr@p", "6E6D6C6D73736E727077747778");
Deleted : user_pref("CT3008668.backendstorage./9b9643g3/9e", "6A");
Deleted : user_pref("CT3008668.backendstorage./9b;45>:bi9i7ie", "2B2E2C3D");
Deleted : user_pref("CT3008668.backendstorage./9b<:222h64<", "393F352F3E");
Deleted : user_pref("CT3008668.backendstorage./9b<:222h64<l8daj", "6D7070707673757975782A7A7972787D757C7C");
Deleted : user_pref("CT3008668.backendstorage./9b=+03eh8h8j?:", "4443");
Deleted : user_pref("CT3008668.backendstorage./9b?+e2a52d8", "372C2D326975762E3A3C7B3A39434A494841434B26514649[...]
Deleted : user_pref("CT3008668.backendstorage./9b?b0d:8aj62<h", "6D");
Deleted : user_pref("CT3008668.backendstorage./9ba@0<0bi6a7gn:6@l?", "6E6B");
Deleted : user_pref("CT3008668.backendstorage.cb_experience_000", "3634");
Deleted : user_pref("CT3008668.backendstorage.cb_firstuse0100", "31");
Deleted : user_pref("CT3008668.backendstorage.cb_user_id_000", "43423638333335303536393237335F46697265666F78")[...]
Deleted : user_pref("CT3008668.backendstorage.cbcountry_000", "5553");
Deleted : user_pref("CT3008668.backendstorage.cbcountry_001", "5553");
Deleted : user_pref("CT3008668.backendstorage.cbfirsttime", "5468752053657020323920323031312030303A35313A35372[...]
Deleted : user_pref("CT3008668.backendstorage.cbopenmamsettings", "30");
Deleted : user_pref("CT3008668.backendstorage.enablecorticapicclick", "66616C7365");
Deleted : user_pref("CT3008668.backendstorage.event_data", "253542253544");
Deleted : user_pref("CT3008668.backendstorage.facebook_mode", "32");
Deleted : user_pref("CT3008668.backendstorage.facebook_user_locale", "656E");
Deleted : user_pref("CT3008668.backendstorage.fired_events", "");
Deleted : user_pref("CT3008668.backendstorage.key_date", "37");
Deleted : user_pref("CT3008668.backendstorage.shoppingapp.gk.exipres", "576564204F637420313020323031322031363A[...]
Deleted : user_pref("CT3008668.backendstorage.shoppingapp.gk.geolocation", "756E6974656420737461746573");
Deleted : user_pref("CT3008668.backendstorage.url_history", "687474703A2F2F7777772E61766173742E636F6D2F656E2D7[...]
Deleted : user_pref("CT3008668.backendstorage.url_history0001", "687474703A2F2F7777772E626573746275792E636F6D2[...]
Deleted : user_pref("CT3008668.backendstorage.url_history_time", "31333238363734373839303238");
Deleted : user_pref("CT3008668.components.1000080", true);
Deleted : user_pref("CT3008668.components.1001", true);
Deleted : user_pref("CT3008668.components.1003", true);
Deleted : user_pref("CT3008668.components.1006", true);
Deleted : user_pref("CT3008668.components.1008", true);
Deleted : user_pref("CT3008668.components.1011", true);
Deleted : user_pref("CT3008668.generalConfigFromLogin", "{\"ApiMaxAlerts\":\"12\",\"SocialDomains\":\"social.c[...]
Deleted : user_pref("CT3008668.globalFirstTimeInfoLastCheckTime", "Wed Dec 12 2012 20:29:10 GMT-0500 (Eastern [...]
Deleted : user_pref("CT3008668.homepageProtectorEnableByLogin", true);
Deleted : user_pref("CT3008668.initDone", true);
Deleted : user_pref("CT3008668.isAppTrackingManagerOn", false);
Deleted : user_pref("CT3008668.isFirstRadioInstallation", false);
Deleted : user_pref("CT3008668.myStuffEnabled", true);
Deleted : user_pref("CT3008668.myStuffPublihserMinWidth", 400);
Deleted : user_pref("CT3008668.myStuffSearchUrl", "hxxp://Apps.conduit.com/search?q=SEARCH_TERM&SearchSourceOr[...]
Deleted : user_pref("CT3008668.myStuffServiceIntervalMM", 1440);
Deleted : user_pref("CT3008668.myStuffServiceUrl", "hxxp://mystuff.conduit-services.com/MyStuffService.ashx?Co[...]
Deleted : user_pref("CT3008668.oldAppsList", "129498282977481758,129498282978888024,111,129498282979200525,129[...]
Deleted : user_pref("CT3008668.revertSettingsEnabled", false);
Deleted : user_pref("CT3008668.searchProtectorDialogDelayInSec", 10);
Deleted : user_pref("CT3008668.searchProtectorEnableByLogin", true);
Deleted : user_pref("CT3008668.testingCtid", "");
Deleted : user_pref("CT3008668.toolbarAppMetaDataLastCheckTime", "Wed Dec 12 2012 20:29:10 GMT-0500 (Eastern S[...]
Deleted : user_pref("CT3008668.toolbarContextMenuLastCheckTime", "Sun Dec 09 2012 14:51:12 GMT-0500 (Eastern S[...]
Deleted : user_pref("CT3008668.usagesFlag", 2);
Deleted : user_pref("CommunityToolbar.ConduitSearchList", "Productivity 3.1 Customized Web Search");
Deleted : user_pref("CommunityToolbar.ETag.hxxp://Settings.toolbar.search.conduit.com/root/CT3008668/CT3008668[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://alerts.conduit-services.com/root/1400399/1396057/US", "\"0\"[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://appsmetadata.toolbar.conduit-services.com/?ctid=CT3008668", [...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=GottenApps&lo[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=OtherApps&loc[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=SharedApps&lo[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=Toolbar&local[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.alert.conduit-services.com/alert/dlg.pkg", "\[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.10[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.12[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.12[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.13[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.14[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.15[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.7.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.8.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.8.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.9.[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://servicemap.conduit-services.com/Toolbar/?ownerId=CT3008668",[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://settings.toolbar.conduit-services.com/?ctid=CT3008668&octid=[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/BankImages/RadioSkins/StarFleet/equalize[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/BankImages/RadioSkins/StarFleet/minimize[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/BankImages/RadioSkins/StarFleet/play.gif[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/BankImages/RadioSkins/StarFleet/stop.gif[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/BankImages/RadioSkins/StarFleet/vol.gif"[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=EB_LOCALE",[...]
Deleted : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=en", "\"305[...]
Deleted : user_pref("CommunityToolbar.LatestLibsPath", "file:///C:\\Users\\Rich\\AppData\\Roaming\\Mozilla\\Fi[...]
Deleted : user_pref("CommunityToolbar.LatestToolbarVersionInstalled", "3.15.1.0");
Deleted : user_pref("CommunityToolbar.MiniIPageGadgetSize.hxxp://pricegong.conduitapps.com/v4//agreement/agree[...]
Deleted : user_pref("CommunityToolbar.MiniIPageGadgetSize.hxxp://pricegong.conduitapps.com/v4//agreement/agree[...]
Deleted : user_pref("CommunityToolbar.SearchFromAddressBarSavedUrl", "hxxp://us.yhs.search.yahoo.com/avg/searc[...]
Deleted : user_pref("CommunityToolbar.ToolbarsList", "CT3008668");
Deleted : user_pref("CommunityToolbar.ToolbarsList2", "CT3008668");
Deleted : user_pref("CommunityToolbar.ToolbarsList4", "CT3008668");
Deleted : user_pref("CommunityToolbar.facebook.settingsLastCheckTime", "Sat Jun 16 2012 12:41:58 GMT-0400 (Eas[...]
Deleted : user_pref("CommunityToolbar.globalUserId", "0f0f7807-a2ab-4900-96f5-c18448bb008a");
Deleted : user_pref("CommunityToolbar.isAlertUrlAddedToFeedItemTable", true);
Deleted : user_pref("CommunityToolbar.isClickActionAddedToFeedItemTable", true);
Deleted : user_pref("CommunityToolbar.keywordURLSelectedCTID", "CT3008668");
Deleted : user_pref("CommunityToolbar.notifications.alertDialogsGetterLastCheckTime", "Wed Dec 12 2012 20:30:0[...]
Deleted : user_pref("CommunityToolbar.notifications.alertEnabled", false);
Deleted : user_pref("CommunityToolbar.notifications.alertInfoInterval", 60);
Deleted : user_pref("CommunityToolbar.notifications.alertInfoLastCheckTime", "Wed Aug 31 2011 17:21:25 GMT-040[...]
Deleted : user_pref("CommunityToolbar.notifications.clientsServerUrl", "hxxp://alert.client.conduit.com");
Deleted : user_pref("CommunityToolbar.notifications.locale", "en");
Deleted : user_pref("CommunityToolbar.notifications.loginIntervalMin", 1440);
Deleted : user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Wed Dec 12 2012 20:29:10 GMT-0500 (E[...]
Deleted : user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611");
Deleted : user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20);
Deleted : user_pref("CommunityToolbar.notifications.servicesServerUrl", "hxxp://alert.services.conduit.com");
Deleted : user_pref("CommunityToolbar.notifications.showTrayIcon", false);
Deleted : user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300);
Deleted : user_pref("CommunityToolbar.notifications.userId", "acd20708-7d32-4805-b3af-5629acf64b82");
Deleted : user_pref("CommunityToolbar.originalHomepage", "hxxp://www.google.com/");
Deleted : user_pref("CommunityToolbar.originalSearchEngine", "Yahoo! Search");
Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Deleted : user_pref("browser.search.defaultthis.engineName", "Productivity 3.1 Customized Web Search");
Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3008668&Sea[...]
Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("browser.search.selectedEngine", "Productivity 3.1 Customized Web Search");
Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "hxxp://search.conduit.com/ResultsExt.aspx?cti[...]
Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3008668&SearchSource=2&q=[...]

Profile name : default
File : C:\Users\Barb\AppData\Roaming\Mozilla\Firefox\Profiles\3i995vn0.default\prefs.js

C:\Users\Barb\AppData\Roaming\Mozilla\Firefox\Profiles\3i995vn0.default\user.js ... Deleted !

Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("browser.search.selectedEngine", "Ask.com");
Deleted : user_pref("browser.startup.homepage", "hxxps://mail.google.com/mail/?shva=1#inbox|hxxp://www.faceboo[...]
Deleted : user_pref("extensions.funmoods.aflt", "axl");
Deleted : user_pref("extensions.funmoods.autoRvrt", false);
Deleted : user_pref("extensions.funmoods.brwsrsrc", "ietlbr");
Deleted : user_pref("extensions.funmoods.cntry", "US");
Deleted : user_pref("extensions.funmoods.cv", "cv5");
Deleted : user_pref("extensions.funmoods.dfltLng", "");
Deleted : user_pref("extensions.funmoods.dfltSrch", false);
Deleted : user_pref("extensions.funmoods.dfltlng", "en");
Deleted : user_pref("extensions.funmoods.dfltsrch", "false");
Deleted : user_pref("extensions.funmoods.dnsErr", true);
Deleted : user_pref("extensions.funmoods.envrmnt", "production");
Deleted : user_pref("extensions.funmoods.excTlbr", false);
Deleted : user_pref("extensions.funmoods.hdrMd5", "CA75058BDA7F8AB36D8320EA415D8BF7");
Deleted : user_pref("extensions.funmoods.hmpg", true);
Deleted : user_pref("extensions.funmoods.hmpgUrl", "hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2[...]
Deleted : user_pref("extensions.funmoods.hrdid", "001A7304C27EF3DD");
Deleted : user_pref("extensions.funmoods.id", "001A7304C27EF3DD");
Deleted : user_pref("extensions.funmoods.instlDay", "15556");
Deleted : user_pref("extensions.funmoods.instlRef", "axl");
Deleted : user_pref("extensions.funmoods.instlday", "15556");
Deleted : user_pref("extensions.funmoods.instlref", "axl");
Deleted : user_pref("extensions.funmoods.isdcmntcmplt", true);
Deleted : user_pref("extensions.funmoods.keywordurl", "");
Deleted : user_pref("extensions.funmoods.lastVrsnTs", "1.5.23.2213:12:30");
Deleted : user_pref("extensions.funmoods.mntrvrsn", "1.3.0");
Deleted : user_pref("extensions.funmoods.newTab", true);
Deleted : user_pref("extensions.funmoods.newTabUrl", "hxxp://start.funmoods.com/?f=2&a=axl&chnl=axl&cd=2XzuyEt[...]
Deleted : user_pref("extensions.funmoods.newtab", true);
Deleted : user_pref("extensions.funmoods.newtaburl", "hxxp://start.funmoods.com/?f=2&a=axl&chnl=axl&cd=2XzuyEt[...]
Deleted : user_pref("extensions.funmoods.prdct", "funmoods");
Deleted : user_pref("extensions.funmoods.prtnrId", "funmoods");
Deleted : user_pref("extensions.funmoods.prtnrid", "funmoods");
Deleted : user_pref("extensions.funmoods.savedVrsnTs", "1");
Deleted : user_pref("extensions.funmoods.sg", "none");
Deleted : user_pref("extensions.funmoods.smplGrp", "none");
Deleted : user_pref("extensions.funmoods.smplgrp", "none");
Deleted : user_pref("extensions.funmoods.srch", "");
Deleted : user_pref("extensions.funmoods.srchPrvdr", "Search");
Deleted : user_pref("extensions.funmoods.srchprvdr", "Search");
Deleted : user_pref("extensions.funmoods.tlbrId", "base");
Deleted : user_pref("extensions.funmoods.tlbrSrchUrl", "hxxp://start.funmoods.com/?f=3&a=axl&chnl=axl&cd=2Xzuy[...]
Deleted : user_pref("extensions.funmoods.tlbrid", "base");
Deleted : user_pref("extensions.funmoods.tlbrsrchurl", "hxxp://start.funmoods.com/?f=3&a=axl&chnl=axl&cd=2Xzuy[...]
Deleted : user_pref("extensions.funmoods.vrsn", "1.5.23.22");
Deleted : user_pref("extensions.funmoods.vrsnTs", "1.5.23.2213:12:30");
Deleted : user_pref("extensions.funmoods.vrsni", "1.5.23.22");
Deleted : user_pref("extensions.funmoods.vrsnts", "1.5.23.2213:12:30");
Deleted : user_pref("extensions.funmoods_i.newTab", true);
Deleted : user_pref("extensions.funmoods_i.smplGrp", "none");
Deleted : user_pref("extensions.funmoods_i.vrsnTs", "1.5.23.2213:12:30");

-\\ Google Chrome v23.0.1271.95

File : C:\Users\Rich\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.12] : urls_to_restore_on_startup = [ "hxxps://mail.google.com/mail/u/0/?shva=1#inbox", "hxxps://[...]
Deleted [l.2042] : urls_to_restore_on_startup = [ "hxxps://mail.google.com/mail/u/0/?shva=1#inbox", "hxxps://mai[...]

File : C:\Users\Barb\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.8] : homepage = "hxxp://www.ask.com/?l=dis&o=15387cr",
Deleted [l.46] : icon_url = "hxxp://www.ask.com/favicon.ico",
Deleted [l.49] : keyword = "ask.com",
Deleted [l.52] : search_url = "hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=ATU3&o=15384&locale=en_US[...]
Deleted [l.53] : suggest_url = "hxxp://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms[...]
Deleted [l.1534] : homepage = "hxxp://www.ask.com/?l=dis&o=15387cr",

*************************

AdwCleaner[S1].txt - [35022 octets] - [13/12/2012 16:27:49]

########## EOF - C:\AdwCleaner[S1].txt - [35083 octets] ##########


-------------


RogueKiller V8.4.0 [Dec 12 2012] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Rich [Admin rights]
Mode : Scan -- Date : 12/13/2012 16:51:28

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
[...]


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: FUJITSU MHV2100BH PL +++++
--- User ---
[MBR] 6ee232870c11f0371008db1b3c5abf63
[BSP] 4d204507e598686e347bd051240f79bf : HP tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 89722 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 183751470 | Size: 5671 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] 2fa2ef9a2be6d4175250c44e1a60f60a
[BSP] 096ca65415799301792a33c93b5e78da : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 24591 Mo
1 - [ACTIVE] FAT16-LBA (0x0e) [VISIBLE] Offset (sectors): 50379840 | Size: 400 Mo

Finished : << RKreport[1]_S_12132012_02d1651.txt >>
RKreport[1]_S_12132012_02d1651.txt

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 13 December 2012 - 05:47 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 rserwin

rserwin
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 13 December 2012 - 07:39 PM

Hi Gringo,

Ran ComboFix, no issues, log file is posted below.

Looks like CPU cycles are normal now (~15% or so). Much better performance right now.

Scott

----------

ComboFix 12-12-13.02 - Rich 12/13/2012 18:56:32.1.1 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.1525.637 [GMT -5:00]
Running from: c:\users\Rich\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Spybot - Search and Destroy *Disabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\SPL196C.tmp
c:\programdata\SPL2951.tmp
c:\programdata\SPL6E22.tmp
c:\programdata\SPL73B.tmp
c:\users\Rich\AppData\Roaming\Microsoft\Windows\Recent\Wellness Life Systems.url
c:\windows\~GLC0000.TMP
c:\windows\~GLC0001.TMP
c:\windows\~GLH0000.TMP
c:\windows\~GLH0001.TMP
c:\windows\desktop
c:\windows\desktop\Quicken Basic.lnk
c:\windows\system32\AutoRun.inf
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\regtlib.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-11-14 to 2012-12-14 )))))))))))))))))))))))))))))))
.
.
2012-12-13 08:04 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-12-13 08:03 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-12-13 08:03 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-12-13 08:03 . 2009-07-14 12:12 16896 ----a-w- c:\windows\system32\winusb.dll
2012-12-13 08:03 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-12-13 08:03 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-12-13 08:02 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-12-13 08:02 . 2012-07-26 03:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-12-13 08:02 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-12-13 08:02 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe
2012-12-13 08:02 . 2012-07-26 03:20 613888 ----a-w- c:\windows\system32\WUDFx.dll
2012-12-13 01:54 . 2012-11-02 10:18 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-12-13 01:54 . 2012-11-02 08:26 23040 ----a-w- c:\windows\system32\dpnsvr.exe
2012-12-13 01:54 . 2012-11-13 01:36 2048000 ----a-w- c:\windows\system32\win32k.sys
2012-12-13 01:54 . 2012-08-21 11:47 224640 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-13 01:54 . 2012-11-08 01:36 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-12-13 01:53 . 2012-11-08 03:46 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-13 01:52 . 2012-11-13 01:29 2048 ----a-w- c:\windows\system32\tzres.dll
2012-12-11 21:08 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9DC7AE65-7E5F-4533-AA11-62FEFC64E844}\mpengine.dll
2012-12-10 02:51 . 2012-12-10 03:01 -------- d-----w- c:\users\Barb\AppData\Roaming\PhotoScape
2012-12-10 02:42 . 2012-12-10 02:46 -------- d-----w- c:\users\Rich\AppData\Roaming\PhotoScape
2012-12-10 02:41 . 2012-12-10 02:42 -------- d-----w- c:\program files\PhotoScape
2012-12-09 21:41 . 2012-12-09 21:41 -------- d-----w- c:\users\Rich\AppData\Roaming\2BrightSparks
2012-12-06 01:39 . 2012-12-06 01:39 -------- d-----w- c:\program files\ESET
2012-12-04 04:30 . 2012-12-04 13:36 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-12-04 04:29 . 2009-01-25 17:14 15224 ----a-w- c:\windows\system32\sdnclean.exe
2012-12-04 04:28 . 2012-12-04 04:30 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2012-11-25 01:06 . 2012-11-25 01:05 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-11-15 06:13 . 2012-09-25 16:19 75776 ----a-w- c:\windows\system32\synceng.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-12 05:15 . 2012-04-12 20:35 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-12 05:15 . 2011-06-23 21:30 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-25 01:05 . 2012-07-03 18:30 821736 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-11-25 01:05 . 2010-05-19 04:19 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-10-30 23:51 . 2011-06-11 01:01 361032 ----a-w- c:\windows\system32\drivers\aswSP.sys
2012-10-30 23:51 . 2011-06-11 01:01 35928 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2012-10-30 23:51 . 2011-06-11 01:01 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-10-30 23:51 . 2011-06-11 01:01 54232 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2012-10-30 23:51 . 2011-06-11 01:01 58680 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-10-30 23:51 . 2011-06-11 01:01 21256 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2012-10-30 23:51 . 2011-06-11 01:01 41224 ----a-w- c:\windows\avastSS.scr
2012-10-30 23:50 . 2011-06-11 01:01 227648 ----a-w- c:\windows\system32\aswBoot.exe
2012-09-30 00:54 . 2012-08-03 14:02 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-08 06:48 . 2012-12-08 06:47 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-10-30 23:50 121528 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
"Spybot-S&D Cleaning"="c:\program files\Spybot - Search & Destroy 2\SDCleaner.exe" [2012-11-13 3713032]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-09-15 1021224]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-10-03 480560]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-11-06 283160]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-01 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-01 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-01 133656]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-10-30 4297136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"NetFxUpdate_v1.1.4322"="c:\windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" [2004-08-10 106496]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]
"lxduamon"="c:\program files\Lexmark 5600-6600 Series\lxduamon.exe" [2008-09-10 16040]
"lxdumon.exe"="c:\program files\Lexmark 5600-6600 Series\lxdumon.exe" [2008-09-10 676520]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBBAEUANABLAC0AUgAzAE0ATQA2AC0ATgBMADMARABBAC0AQwA4AEwAQgBHAC0ASgBSAFMAQwBUAA&inst=NwA2AC0ANQAxADMAMQAwADYAMgA5ADQALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAFAAKwAyAA&prod=92&ver=9.0.894" [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - TRUESIGHT
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
rsmsvcs REG_MULTI_SZ ntmssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 05:15]
.
2012-12-13 c:\windows\Tasks\Check for updates (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDUpdate.exe [2012-12-04 19:08]
.
2012-12-13 c:\windows\Tasks\Defraggler Volume C Task.job
- c:\program files\Defraggler\df.exe [2011-07-07 05:40]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-06 03:07]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-06 03:07]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1000Core.job
- c:\users\Rich\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-25 07:35]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1000UA.job
- c:\users\Rich\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-25 07:35]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1001Core.job
- c:\users\Barb\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-07 19:18]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1001UA.job
- c:\users\Barb\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-07 19:18]
.
2012-12-02 c:\windows\Tasks\HPCeeScheduleForBarb.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2006-12-07 00:08]
.
2008-08-03 c:\windows\Tasks\HPCeeScheduleForRich.job
- c:\program files\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2006-12-07 00:08]
.
2012-12-13 c:\windows\Tasks\Refresh immunization (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDImmunize.exe [2012-12-04 19:07]
.
2012-12-05 c:\windows\Tasks\Scan the system (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDScan.exe [2012-12-04 19:07]
.
2012-12-10 c:\windows\Tasks\SyncBack Barb's Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
2012-12-10 c:\windows\Tasks\SyncBack Public Files Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
2012-12-10 c:\windows\Tasks\SyncBack Rich's Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
2012-12-08 c:\windows\Tasks\SyncBack Rich's Laptop Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel
Trusted Zone: ameritrade.com\wwws
Trusted Zone: netteller.com\cm
TCP: DhcpNameServer = 192.168.2.1 192.168.2.1
FF - ProfilePath - c:\users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Notify-SDWinLogon - SDWinLogon.dll
SafeBoot-WudfPf
SafeBoot-WudfRd
SafeBoot-OneCareMP
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-12-13 19:17
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-12-13 19:24:29
ComboFix-quarantined-files.txt 2012-12-14 00:24
.
Pre-Run: 34,222,866,432 bytes free
Post-Run: 34,096,951,296 bytes free
.
- - End Of File - - 70C9BADA053F244E8A248E968C2F2442

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 13 December 2012 - 08:00 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 rserwin

rserwin
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 13 December 2012 - 09:37 PM

Hi Gringo,

Completed instructions, no issues. Performance seems about the same as before (much improved from original).

Was anything bad (keylogger, etc.) running on the machine?

Scott

------

ComboFix 12-12-13.02 - Rich 12/13/2012 20:27:13.2.1 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.1525.721 [GMT -5:00]
Running from: c:\users\Rich\Desktop\ComboFix.exe
Command switches used :: c:\users\Rich\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Spybot - Search and Destroy *Disabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-11-14 to 2012-12-14 )))))))))))))))))))))))))))))))
.
.
2012-12-14 01:48 . 2012-12-14 01:48 -------- d-----w- c:\users\Rich\AppData\Local\temp
2012-12-14 01:48 . 2012-12-14 01:48 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-12-14 01:48 . 2012-12-14 01:48 -------- d-----w- c:\users\Barb\AppData\Local\temp
2012-12-13 08:04 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-12-13 08:03 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-12-13 08:03 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-12-13 08:03 . 2009-07-14 12:12 16896 ----a-w- c:\windows\system32\winusb.dll
2012-12-13 08:03 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-12-13 08:03 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-12-13 08:02 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-12-13 08:02 . 2012-07-26 03:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-12-13 08:02 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-12-13 08:02 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe
2012-12-13 08:02 . 2012-07-26 03:20 613888 ----a-w- c:\windows\system32\WUDFx.dll
2012-12-13 01:54 . 2012-11-02 10:18 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-12-13 01:54 . 2012-11-02 08:26 23040 ----a-w- c:\windows\system32\dpnsvr.exe
2012-12-13 01:54 . 2012-11-13 01:36 2048000 ----a-w- c:\windows\system32\win32k.sys
2012-12-13 01:54 . 2012-08-21 11:47 224640 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-13 01:54 . 2012-11-08 01:36 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-12-13 01:53 . 2012-11-08 03:46 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-13 01:52 . 2012-11-13 01:29 2048 ----a-w- c:\windows\system32\tzres.dll
2012-12-11 21:08 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9DC7AE65-7E5F-4533-AA11-62FEFC64E844}\mpengine.dll
2012-12-10 02:51 . 2012-12-10 03:01 -------- d-----w- c:\users\Barb\AppData\Roaming\PhotoScape
2012-12-10 02:42 . 2012-12-10 02:46 -------- d-----w- c:\users\Rich\AppData\Roaming\PhotoScape
2012-12-10 02:41 . 2012-12-10 02:42 -------- d-----w- c:\program files\PhotoScape
2012-12-09 21:41 . 2012-12-09 21:41 -------- d-----w- c:\users\Rich\AppData\Roaming\2BrightSparks
2012-12-06 01:39 . 2012-12-06 01:39 -------- d-----w- c:\program files\ESET
2012-12-04 04:30 . 2012-12-04 13:36 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-12-04 04:29 . 2009-01-25 17:14 15224 ----a-w- c:\windows\system32\sdnclean.exe
2012-12-04 04:28 . 2012-12-04 04:30 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2012-11-25 01:06 . 2012-11-25 01:05 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-11-15 06:13 . 2012-09-25 16:19 75776 ----a-w- c:\windows\system32\synceng.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-12 05:15 . 2012-04-12 20:35 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-12 05:15 . 2011-06-23 21:30 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-25 01:05 . 2012-07-03 18:30 821736 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-11-25 01:05 . 2010-05-19 04:19 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-10-30 23:51 . 2011-06-11 01:01 361032 ----a-w- c:\windows\system32\drivers\aswSP.sys
2012-10-30 23:51 . 2011-06-11 01:01 35928 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2012-10-30 23:51 . 2011-06-11 01:01 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-10-30 23:51 . 2011-06-11 01:01 54232 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2012-10-30 23:51 . 2011-06-11 01:01 58680 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-10-30 23:51 . 2011-06-11 01:01 21256 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2012-10-30 23:51 . 2011-06-11 01:01 41224 ----a-w- c:\windows\avastSS.scr
2012-10-30 23:50 . 2011-06-11 01:01 227648 ----a-w- c:\windows\system32\aswBoot.exe
2012-09-30 00:54 . 2012-08-03 14:02 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-08 06:48 . 2012-12-08 06:47 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-10-30 23:50 121528 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
"Spybot-S&D Cleaning"="c:\program files\Spybot - Search & Destroy 2\SDCleaner.exe" [2012-11-13 3713032]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-09-15 1021224]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-10-03 480560]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-11-06 283160]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-01 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-01 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-01 133656]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-10-30 4297136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"NetFxUpdate_v1.1.4322"="c:\windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" [2004-08-10 106496]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]
"lxduamon"="c:\program files\Lexmark 5600-6600 Series\lxduamon.exe" [2008-09-10 16040]
"lxdumon.exe"="c:\program files\Lexmark 5600-6600 Series\lxdumon.exe" [2008-09-10 676520]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBBAEUANABLAC0AUgAzAE0ATQA2AC0ATgBMADMARABBAC0AQwA4AEwAQgBHAC0ASgBSAFMAQwBUAA&inst=NwA2AC0ANQAxADMAMQAwADYAMgA5ADQALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAFAAKwAyAA&prod=92&ver=9.0.894" [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
rsmsvcs REG_MULTI_SZ ntmssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 05:15]
.
2012-12-14 c:\windows\Tasks\Check for updates (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDUpdate.exe [2012-12-04 19:08]
.
2012-12-13 c:\windows\Tasks\Defraggler Volume C Task.job
- c:\program files\Defraggler\df.exe [2011-07-07 05:40]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-06 03:07]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-09-06 03:07]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1000Core.job
- c:\users\Rich\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-25 07:35]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1000UA.job
- c:\users\Rich\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-25 07:35]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1001Core.job
- c:\users\Barb\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-07 19:18]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2378978194-2827009541-1485255812-1001UA.job
- c:\users\Barb\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-07 19:18]
.
2012-12-02 c:\windows\Tasks\HPCeeScheduleForBarb.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2006-12-07 00:08]
.
2008-08-03 c:\windows\Tasks\HPCeeScheduleForRich.job
- c:\program files\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2006-12-07 00:08]
.
2012-12-13 c:\windows\Tasks\Refresh immunization (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDImmunize.exe [2012-12-04 19:07]
.
2012-12-05 c:\windows\Tasks\Scan the system (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDScan.exe [2012-12-04 19:07]
.
2012-12-10 c:\windows\Tasks\SyncBack Barb's Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
2012-12-10 c:\windows\Tasks\SyncBack Public Files Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
2012-12-10 c:\windows\Tasks\SyncBack Rich's Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
2012-12-08 c:\windows\Tasks\SyncBack Rich's Laptop Backup.job
- c:\program files\2BrightSparks\SyncBack\SyncBack.exe [2011-06-11 19:42]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel
Trusted Zone: ameritrade.com\wwws
Trusted Zone: netteller.com\cm
TCP: DhcpNameServer = 192.168.2.1 192.168.2.1
FF - ProfilePath - c:\users\Rich\AppData\Roaming\Mozilla\Firefox\Profiles\r399f61h.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-12-13 20:48
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-12-13 20:54:31
ComboFix-quarantined-files.txt 2012-12-14 01:54
ComboFix2.txt 2012-12-14 00:24
.
Pre-Run: 34,186,407,936 bytes free
Post-Run: 34,258,599,936 bytes free
.
- - End Of File - - 5A344EAE0D04036F36D4B4C908F67E0E

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 13 December 2012 - 10:15 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Adobe Reader 8.3.1
Ask Toolbar Updater
Coupon Printer for Windows
Java 7 Update 9
Java™ 6 Update 22
Java™ 6 Update 33
Java™ SE Runtime Environment 6
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 rserwin

rserwin
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 14 December 2012 - 12:56 AM

Hi Gringo,

Everything ran as instructed. mbam found 4 items & required a restart to remove.

Logs follow.

Computer running better. CPU usage averaging about 18%.

Scott

----------

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.14.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Rich :: RICH-PC [administrator]

12/14/2012 12:14:11 AM
mbam-log-2012-12-14 (00-14-11).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 235598
Time elapsed: 17 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\Users\Barb\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\chrome-extension_cjpglkicenollcignonpgiafdgfeehoj_0.localstorage (PUP.FunMoods) -> Quarantined and deleted successfully.
C:\Users\Rich\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\chrome-extension_cjpglkicenollcignonpgiafdgfeehoj_0.localstorage (PUP.FunMoods) -> Quarantined and deleted successfully.
C:\Users\Barb\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_cjpglkicenollcignonpgiafdgfeehoj_0.localstorage (PUP.FunMoods) -> Quarantined and deleted successfully.
C:\Users\Rich\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_cjpglkicenollcignonpgiafdgfeehoj_0.localstorage (PUP.FunMoods) -> Quarantined and deleted successfully.

(end)


-----------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:52:13 AM, on 12/14/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Lexmark 5600-6600 Series\lxdumon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Lexmark 5600-6600 Series\lxduMsdMon.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Windows\system32\taskeng.exe
C:\Users\Rich\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [NetFxUpdate_v1.1.4322] "C:\Windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 1 v1.1.4322 GAC + NI NID
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [lxduamon] "C:\Program Files\Lexmark 5600-6600 Series\lxduamon.exe"
O4 - HKLM\..\Run: [lxdumon.exe] "C:\Program Files\Lexmark 5600-6600 Series\lxdumon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBBAEUANABLAC0AUgAzAE0ATQA2AC0ATgBMADMARABBAC0AQwA4AEwAQgBHAC0ASgBSAFMAQwBUAA"&"inst=NwA2AC0ANQAxADMAMQAwADYAMgA5ADQALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAFAAKwAyAA"&"prod=92"&"ver=9.0.894
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [Spybot-S&D Cleaning] "C:\Program Files\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: lxduCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxduserv.exe
O23 - Service: lxdu_device - - C:\Windows\system32\lxducoms.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9425 bytes

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 14 December 2012 - 09:38 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 rserwin

rserwin
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 14 December 2012 - 01:52 PM

Hi Gringo:

Got rid of the following items:

O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [NetFxUpdate_v1.1.4322] "C:\Windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 1 v1.1.4322 GAC + NI NID
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAC0ATgBBAEUANABLAC0AUgAzAE0ATQA2AC0ATgBMADMARABBAC0AQwA4AEwAQgBHAC0ASgBSAFMAQwBUAA"&"inst=NwA2AC0ANQAxADMAMQAwADYAMgA5ADQALQBVADkAMAArADEALQBUAFAAKwAxAC0AWABPADMANgArADEALQBUAEIAOQArADIALQBOADEARAArADEALQBQAEwAKwA5AC0AQwBJAFAAKwAyAA"&"prod=92"&"ver=9.0.894

Left the rest in place.

Started IE to run ESET; IE did not behave well (long start up time, CPU hitting 100% limit, etc.) but eventually got it up and ran ESET. It found a few items. Logfile is below.

Scott

---------

C:\Users\Barb\Downloads\aTube_Catcher_Setup.exe Win32/OpenCandy application
C:\Users\Barb\Downloads\cnet2_aTube_Catcher_Setup_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Barb\Downloads\cnet2_OrbitDownloaderSetup_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Barb\Downloads\OrbitDownloaderSetup.exe Win32/OpenCandy application
C:\Users\Barb\Downloads\SoftonicDownloader_for_atube-catcher.exe a variant of Win32/SoftonicDownloader.D application
C:\Users\Rich\Documents\Downloads\aTube_Catcher_Setup.exe Win32/OpenCandy application

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 14 December 2012 - 03:43 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\Barb\Downloads\aTube_Catcher_Setup.exe"
    del /f /s /q "C:\Users\Barb\Downloads\cnet2_aTube_Catcher_Setup_exe.exe"
    del /f /s /q "C:\Users\Barb\Downloads\cnet2_OrbitDownloaderSetup_exe.exe"
    del /f /s /q "C:\Users\Barb\Downloads\OrbitDownloaderSetup.exe"
    del /f /s /q "C:\Users\Barb\Downloads\SoftonicDownloader_for_atube-catcher.exe"
    del /f /s /q "C:\Users\Rich\Documents\Downloads\aTube_Catcher_Setup.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 rserwin

rserwin
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 14 December 2012 - 05:06 PM

Gringo,

All steps completed. Thank you so much for your help!

Regards,

Scott

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 14 December 2012 - 05:31 PM

you are more than welcome



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:58 PM

Posted 17 December 2012 - 12:34 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users