First Fully read this page Please DO NOT USE COMBOFIX on your own without supervision!!!
Combofix can Kill an operating system
in the wrong hands, and without correct supervision -
Now I would give the best idea that can be put forward - -
Please follow the instructions in ==>This Guide<==
starting from step
. If you / he cannot complete a step, skip it and continue.
Once the proper logs are created, then make a NEW TOPIC
and post it ==>HERE
<== Please include a description of your computer issues, and the basic steps you / he have done to resolve them, and a link to this topic.
If you / he can produce at least some logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.If HelpBot replies to your topic, PLEASE follow His Step One so it will report your topic to the team members.
My friend and I are separated by 3,000 miles and three time zones, and his computer literacy is very low
Please note that I am posting from Australia, and your location may be 1,000's of miles away, but I can still give advice from here -
The Experts can help all beginners and are trained to do exactly this -
Thank You -