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Computer running very slow and strange


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2 replies to this topic

#1 vladius13

vladius13

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  • Local time:11:47 PM

Posted 11 December 2012 - 11:29 AM

My computer is starting to run wery unstable. will hang alot on internet. internet explorer hangs and adss lots of extra windows of the same page. sometimes iwhen starting it up, it comes up for a minute then disapears and i have to reboot to use it again. Something got caught by winpatrol and turned off a bunch off auto start programs, tried to install some other software (my wife was on the computer at the time and did not write down the info). and all of my restore points have disapeared.


dds log

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by TRAVIS at 8:16:25 on 2012-12-11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.371 [GMT -8:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: McAfee VirusScan *Enabled/Outdated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall Plus *Enabled*
.
============== Running Processes ================
.
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\WINDOWS\System32\GEARSec.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Airlink101\Airlink101 WLAN Monitor\RtWLan.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Yahoo!\Companion\Installs\cpn4\ytbb.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
uURLSearchHooks: <No Name>: {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - c:\program files\asktbar\srchastt\1.bin\A5SRCHAS.DLL
uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: AcroIEHlprObj Class: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: McAfee Anti-Phishing Filter: {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\McApfBHO.dll
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Ask Search Assistant BHO: {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - c:\program files\asktbar\srchastt\1.bin\A5SRCHAS.DLL
BHO: Ask Toolbar BHO: {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - c:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Ask Toolbar: {FE063DB9-4EC0-403E-8DD8-394C54984B2C} - c:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
TB: McAfee VirusScan: {BA52B914-B692-46c4-B683-905236F6F655} - c:\program files\mcafee.com\vso\mcvsshl.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: Ask Toolbar: {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - c:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
EB: Real.com: {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\shdocvw.dll
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\McUpdate.exe
mRun: [MCAgentExe] c:\progra~1\mcafee.com\agent\McAgent.exe
mRun: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\MskAgent.exe
mRun: [BrStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\airlin~1.lnk - c:\program files\airlink101\airlink101 wlan monitor\RtWLan.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - LocalServer32 - <no file>
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INetRepl.dll
IE: {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - {7DD73374-7187-4103-8F29-622AA25E7C40} - c:\program files\mcafee\spamkiller\McApfBHO.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: cinemanow.com
Trusted Zone: cinemanow.com
Trusted Zone: qflix.com
Trusted Zone: roxio.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9EF2BA47-C6A7-470D-9DD9-4323B0CB8353} - hxxp://72.193.65.76:88/WebClient.cab
TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{F3D29461-9C5F-4821-AF47-42F11CC4FD26} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]
R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2010-5-6 21488]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2010-5-6 15856]
R1 MPFIREWL;MPFIREWL;c:\windows\system32\drivers\MpFirewall.sys [2006-4-27 80640]
R1 MpKsl055afbe7;MpKsl055afbe7;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5ceb5270-9df5-4b4a-a148-b402a260930e}\MpKsl055afbe7.sys [2012-12-11 29904]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2010-5-6 25584]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2009-6-2 457200]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-12-13 198256]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-12-13 165488]
R2 CinemaNow Service;CinemaNow Service;c:\program files\cinemanow\cinemanow media manager\CinemaNowSvc.exe [2009-6-23 127352]
R2 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-4-27 126976]
R2 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2006-4-27 221184]
R2 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-4-27 122368]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-4-27 114464]
R3 RTL8192cu;Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8192cu.sys [2012-11-29 890016]
R3 TSUSB2;Driver for TellerScan Device;c:\windows\system32\drivers\TSUSB2.SYS [2010-7-2 54016]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxWatch12.exe [2009-7-24 219632]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-12-13 79472]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-3-24 30192]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-12-11 40776]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-4-27 245760]
S3 RoxMediaDB12;RoxMediaDB12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxMediaDB12.exe [2009-7-24 1116656]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-4-27 822424]
.
=============== Created Last 30 ================
.
2012-12-11 15:39:38 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5ceb5270-9df5-4b4a-a148-b402a260930e}\MpKsl055afbe7.sys
2012-12-11 15:35:42 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-12-10 19:18:20 6812136 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5ceb5270-9df5-4b4a-a148-b402a260930e}\mpengine.dll
2012-12-09 19:16:28 6812136 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-12-07 19:30:07 -------- d-----w- c:\documents and settings\all users\application data\NetCapture Business
2012-12-05 18:33:14 -------- d-----w- c:\documents and settings\all users\application data\Samsung
2012-12-05 18:32:37 24064 ----a-w- c:\windows\system32\sst3cl3.dll
2012-12-05 18:32:34 24576 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\sst3cpc.dll
2012-12-05 18:32:30 65536 ----a-w- c:\windows\system32\sst3cci.dll
2012-12-05 18:32:30 151552 ----a-w- c:\windows\system32\sst3cci.exe
2012-12-05 18:32:14 -------- d-----w- c:\program files\Samsung
2012-12-01 08:07:37 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2012-12-01 07:33:33 -------- d-----w- c:\documents and settings\travis\local settings\application data\EGPWeb
2012-12-01 07:33:33 -------- d-----w- c:\documents and settings\travis\local settings\application data\edput
2012-12-01 07:33:20 53248 ----a-r- c:\documents and settings\travis\application data\microsoft\installer\{ae199412-c98c-46e5-b84b-b72afea72537}\ARPPRODUCTICON.exe
2012-12-01 07:33:14 -------- d-----w- C:\EasyGradeProWeb
2012-12-01 07:25:17 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-01 07:25:17 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-01 01:35:58 -------- d-----w- c:\documents and settings\travis\application data\WinPatrol
2012-12-01 01:35:37 -------- d-----w- c:\program files\BillP Studios
2012-12-01 01:35:35 -------- d-----w- c:\documents and settings\all users\application data\InstallMate
2012-12-01 00:51:33 954368 ------w- c:\windows\system32\dllcache\mfc40.dll
2012-12-01 00:51:32 953856 ------w- c:\windows\system32\dllcache\mfc40u.dll
2012-12-01 00:48:14 617472 ------w- c:\windows\system32\dllcache\comctl32.dll
2012-12-01 00:44:24 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2012-12-01 00:40:21 521728 ------w- c:\windows\system32\dllcache\jsdbgui.dll
2012-12-01 00:38:42 105472 ------w- c:\windows\system32\dllcache\mup.sys
2012-12-01 00:34:21 536576 ------w- c:\windows\system32\dllcache\msado15.dll
2012-12-01 00:28:54 139784 ------w- c:\windows\system32\dllcache\rdpwd.sys
2012-12-01 00:22:27 10496 ------w- c:\windows\system32\dllcache\ndistapi.sys
2012-12-01 00:21:50 3072 ------w- c:\windows\system32\iacenc.dll
2012-12-01 00:21:50 3072 ------w- c:\windows\system32\dllcache\iacenc.dll
2012-12-01 00:20:43 45568 ------w- c:\windows\system32\dllcache\wab.exe
2012-12-01 00:08:26 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-12-01 00:08:26 214256 ----a-w- c:\windows\system32\muweb.dll
2012-12-01 00:08:26 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
2012-12-01 00:06:52 -------- d-----w- c:\documents and settings\travis\application data\Malwarebytes
2012-12-01 00:06:24 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-12-01 00:06:19 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-01 00:06:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-12-01 00:02:24 -------- d-----w- c:\program files\CCleaner
2012-11-30 23:45:03 -------- d-----w- c:\program files\VS Revo Group
2012-11-30 23:24:10 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-11-30 23:17:32 -------- d-----w- c:\program files\Microsoft Security Client
2012-11-30 23:04:55 -------- d-----w- c:\documents and settings\travis\application data\ElevatedDiagnostics
2012-11-30 20:37:17 -------- d-----w- c:\windows\system32\scripting
2012-11-30 20:37:16 -------- d-----w- c:\windows\l2schemas
2012-11-30 20:37:14 -------- d-----w- c:\windows\system32\en
2012-11-30 20:37:14 -------- d-----w- c:\windows\system32\bits
2012-11-30 20:29:42 -------- d-----w- c:\windows\network diagnostic
2012-11-30 20:23:32 -------- d-----w- c:\windows\EHome
2012-11-30 20:07:42 -------- d-sh--w- c:\documents and settings\travis\IECompatCache
2012-11-30 20:07:12 -------- d-sh--w- c:\documents and settings\travis\PrivacIE
2012-11-30 20:00:50 -------- d-sh--w- c:\documents and settings\travis\IETldCache
2012-11-30 19:38:21 -------- d-----w- c:\windows\ie8updates
2012-11-30 19:34:48 -------- dc-h--w- c:\windows\ie8
2012-11-30 19:26:07 630272 ------w- c:\windows\system32\dllcache\msfeeds.dll
2012-11-30 19:26:07 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2012-11-30 19:26:06 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2012-11-30 19:26:05 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2012-11-30 19:26:05 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2012-11-30 19:26:04 2000384 ------w- c:\windows\system32\dllcache\iertutil.dll
2012-11-30 19:26:02 11111424 ------w- c:\windows\system32\dllcache\ieframe.dll
2012-11-29 18:17:12 21361 ----a-w- c:\windows\system32\drivers\AegisP.sys
2012-11-29 18:16:23 890016 ----a-r- c:\windows\system32\drivers\RTL8192cu.sys
2012-11-29 18:16:23 -------- d-----w- c:\windows\OPTIONS
2012-11-29 18:16:11 451072 ----a-w- c:\windows\system32\ISSRemoveSP.exe
2012-11-29 18:16:11 -------- d-----w- c:\windows\system32\RtlGina
2012-11-29 18:16:11 -------- d-----w- c:\program files\Airlink101
.
==================== Find3M ====================
.
2012-10-22 08:37:31 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-10-02 18:04:21 58368 ----a-w- c:\windows\system32\synceng.dll
.
============= FINISH: 8:18:05.48 ===============

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,456 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:11:47 PM

Posted 15 December 2012 - 09:48 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

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Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

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Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
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Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs and let me know if the problem persists.

#3 nasdaq

nasdaq

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Posted 20 December 2012 - 09:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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