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pulling my hair out with 8007007e error


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#1 Howardtheduck316

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Posted 11 December 2012 - 10:17 AM

Ok I have been sturggling with a 8007007e error in windows 7 32. It is with the windows update. Back about 2 weeks ago I got an update and it failed. Now I cannot up date windows at all. I have been all over the internet trying to fix this problem. I have tried to disable my endpoint virus scan...nothing, doing a clean boot...nothing, ran FIXIT...nothing. It will downloan just fine. Then when I click restart it will only go to 30% before restarting then usually fail at 51% (it did go to 97% 1 time) I have tried every fix I can find on the internet. I am worried that I am trying fixes that I don't what I am actually doing. please help. I am now getting other errors on windows downloads. I attached the error details


Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 (KB2685811)

Installation date: ‎12/‎11/‎2012 3:00 AM

Installation status: Failed

Error details: Code 8007007E

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2685811

Help and Support:
http://support.microsoft.com

Update for Windows 7 (KB2762895)

Installation date: ‎12/‎11/‎2012 8:20 AM

Installation status: Failed

Error details: Code 800F0826

Update type: Recommended

Install this update to resolve a set of known application compatibility issues with Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2762895

Help and Support:
http://support.microsoft.com

Update for Windows 7 (KB2761217)

Installation date: ‎12/‎11/‎2012 8:20 AM

Installation status: Failed

Error details: Code 800F0826

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2761217

Help and Support:
http://support.microsoft.com

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#2 Union_Thug

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Posted 11 December 2012 - 02:22 PM

This may help: System Update Readiness Tool (SURT) http://www.microsoft.com/en-us/download/details.aspx?id=3132

>>>This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software.<<<

Then check this tutorial "How to Analyze the System Update Readiness Tool CheckSur.log File" http://www.sevenforums.com/tutorials/108805-system-update-readiness-tool-checksur-log-file-analyzis.html

Many errors concerning the problem with Windows Update or with the enabling something in "Turn Windows features on or off" is caused by damages in the WinSxS, Packages folders, or in CBS,COMPONENTS keys.To diagnose and repair such damage, MS created tool Readiness Tool KB947821.When you run it, the tool tries to detect errors and fix them automatically.Unfortunately in practice in most cases the tool does not solve the problem automatically and user intervention is needed here.After completion of it's work the tool create CheckSur.log report in C:\Windows\Logs\CBS folder.Logs can look very different and different is the scale of difficulty of their analysis


Edited by Union_Thug, 11 December 2012 - 02:28 PM.


#3 noknojon

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Posted 11 December 2012 - 07:20 PM

Hi -
Please use all the advice from Union_Thug first -

Only if there are still problems, run this recommended repair batch file (as given) since it seemed the best non-M/soft fix I found.

•Please copy and paste the following text in the Code box below exactly as written into notepad (not wordpad or any other text editor):
net stop wuauserv 
cd %systemroot%\SoftwareDistribution 
ren Download Download.old 
net start wuauserv 
net stop bits 
net start bits 
net stop cryptsvc 
cd %systemroot%\system32 
ren catroot2 catroot2old 
net start cryptsvc
•Once you've done that click on File and select Save As...
•In the Save dialogue box click on the drop down menu next to Save as type and select All Files
•Name the file UPDATE Fix.bat ( the .bat extension is very important )
•Save the file to your desktop and double click it to run it on XP. For Vista / Win7 right click on it and choose Run As Admin

A black box with writing in it will show for a few seconds, and then go. You can then delete the desktop item if you wish.

Good Luck -

#4 Howardtheduck316

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Posted 13 December 2012 - 01:34 PM

neither of these worked guys....any other ideas? Well I gues I should say they did not work fully. I now have all updates except
Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 (KB2685811)

Installation date: ‎12/‎11/‎2012 3:00 AM

Installation status: Failed

Error details: Code 8007007E

Update type: Recommended

it still fails at 61%

Edited by Howardtheduck316, 13 December 2012 - 01:36 PM.


#5 Howardtheduck316

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Posted 17 December 2012 - 02:13 PM

bump

#6 InadequateInfirmity

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Posted 17 December 2012 - 07:01 PM

Open an elevated command prompt and copy and paste or type the contents of the code box into the command prompt window.


net user administrator /active:yes


Now log out of your account and log into the admin account.
Then download and run the fix it below and put a tick next to aggresive mode.

http://go.microsoft.com/?linkid=9665683

After running the tool reboot into your account and see if the issue persist.

#7 Howardtheduck316

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Posted 18 December 2012 - 04:22 PM

still failed...man this is a head scratcher

#8 InadequateInfirmity

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Posted 18 December 2012 - 07:20 PM

Do you have your disk? If so a repair install may be your only option here.

#9 InadequateInfirmity

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Posted 18 December 2012 - 09:26 PM

Please download FarbarServiceScanner and run it on the computer with the issue.
http://download.bleepingcomputer.com/farbar/FSS.exe


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

#10 MichaelAP

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Posted 19 December 2012 - 08:15 PM

Hey, Im having the exact same problem as Howard. My computer has been trying to install the update every time I power it down since it was released.
It shows the installing update screen dont unplug and switches off fine but when it comes back on it gets stuck at 61% every time then restarts and resets to pre-update.

It's the exact same update and Im getting the same error code 800700E.

Looking back at my update log It shows the same error every single time except the very first attempt at installing where it shows error 800F0826.
It failed alongside 3 other updates, later the same day those 3 all managed to install.

Would it be possible to compare my specs against Howards to help resolve the issue?

Edit: Im using Windows 64 rather than 32 as howard.

Edited by MichaelAP, 19 December 2012 - 08:22 PM.


#11 Howardtheduck316

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Posted 20 December 2012 - 05:31 PM

Farbar Service Scanner Version: 10-12-2012
Ran by Mike Howard (administrator) on 20-12-2012 at 16:31:04
Running from "C:\Users\Mike Howard\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G93AV7EK"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-11-15 02:33] - [2012-10-03 10:58] - 1293680 ____A (Microsoft Corporation) E23A56F843E2AEBBB209D0ACCA73C640

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#12 InadequateInfirmity

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Posted 20 December 2012 - 05:53 PM

Perform a repair install on your machine.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/

#13 Howardtheduck316

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Posted 21 December 2012 - 10:44 AM

still failed, that did nothing except install roxio

#14 InadequateInfirmity

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Posted 21 December 2012 - 01:10 PM

Sorry I could not help.

#15 Howardtheduck316

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Posted 21 December 2012 - 01:39 PM

hey thanks for taking the time to try :)




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