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My Laptop Wont Shut Down


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#1 carnivalofsorts

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Posted 25 March 2006 - 09:49 AM

Howdy all,

I've recently moved overseas, and for a period of 3 weeks i was without my laptop. Never again i tell ya !

Anyway, i've just got set back up and got myself a pretty good adsl connection, and have been happily surfing and working and doin all the usual things one does with a pc.

Yesterday however, i found that when i went to shut down when i was heading out on the town, nothing happened.

It seemed to be going through the motions, yet when i came back from the shower it was still running away.

This has happened a couple of times now ...

I've tried ending any and all programs running on the system tray .... i've checked in task manager to see what was left running and cant see anything out of the ordinary.

Sometimes it happens that everything disappears from my desktop, taskbar, folders, files, shortcuts, the lot ... leaving just the desktop background image showing, and other times it leaves everything there, allowing me to select "start" and try to turn it off again and again and again ad nauseum.

Anyone got any theories on what might be causing this ??

I know there are probably ways around it, but i'd rather know what the problem is before i have to work around it.


Many thanks in advance for your help

Rob
If there really was a god, then why is my ass the perfect height for kicking ???

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#2 Enthusiast

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Posted 25 March 2006 - 10:27 AM

Check your power management settings in the control panel and make sure when you click shutdown you are really not clicking on "restart".

#3 carnivalofsorts

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Posted 26 March 2006 - 09:21 AM

Thanks for the tip, but unfortunately, its not that its doing something unexpected, or out of the ordinary, its that its doing nothing at all !

I did try your suggestion to be sure, but alas, everything seems to be ship shape and bristol fashion in that dept.

Any other theories ??
If there really was a god, then why is my ass the perfect height for kicking ???

#4 Enthusiast

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Posted 26 March 2006 - 09:35 AM

Possibly a hanging ap or process. It could even be a corrupted sound file like the "goodbye" wav.

Next time it happens open the task manager and see what aps are listed as running. Try closing them one by one with the task manager.

If we can figure out what is hanging maybe we can figure out the cure.

Edited by Enthusiast, 26 March 2006 - 09:38 AM.


#5 carnivalofsorts

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Posted 29 March 2006 - 10:29 AM

Many thanks for your help Enthusiast, i read a few different pages here, and last night, tried shutting my laptop down again. It took about 5 mins for it to actually shut down, and seemed like there was nothing happening during those 5 mins but it did happen eventually.
I've been running it pretty hard for the last few days for extended periods as i've been quite busy, and my hard drive has been near full on several occasions, so i think freeing up some space and a major defrag maybe in order .. hopefully should sort out a few glitches.

On a lightly related subject, .. i've just upgraded my itunes and quicktime player.

I've tried opening them today, but they just dont seem to want to open.

In the task manager however, their respective exe files are showing in the process list, but they dont show as applications.
I've triend ending the processes as much to free up they memory they are using as anything else, but they just wont close ...

Any suggestions ??
If there really was a god, then why is my ass the perfect height for kicking ???

#6 Enthusiast

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Posted 29 March 2006 - 10:41 AM

Download Startup Inspector (easier to use then msconfig as it identifies the programs connected with the startup items)

Stop the ITunes aps from starting in the start menu.

Startup Inspector
And
Startup Monitor (will notify you and require your permission for an ap to enter itself into the startup menu)

http://www.windowsstartup.com/download.php

See if that resolves your problem.
When you want to use Itunes, etc, you can start them manually.

Remove any other aps you do not need to be starting when Windows starts. (be careful not to disable your antivirus, antimalware and firewall aps).

That should help minimize the load on your system.

Also - run a few of these online antimalware scans using Internet Explorer (they need Active X)

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

online trojan scans here –
Sygate Trojanscan
http://scan.sygatetech.com/pretrojanscan.html


Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

One scan that will work with Mozilla based browsers:
Trend Micro antivirus European Edition (supports Mozilla based browsers)
http://uk.trendmicro-europe.com/consumer/h...call_launch.php

Edited by Enthusiast, 29 March 2006 - 10:46 AM.


#7 jd_jordan

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Posted 29 March 2006 - 11:19 AM

Dude i am having the same problem, i dont know what the hell is going on it takes like 5 mins for my laptop to shut down. And like you u said sometimes the desktop icons go away and sometimes they dont but its very anoying when you got to restart and wait like 5 or 6 mins you know. what did u try and did it work.




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