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Hard Disk reporting Failure


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#1 Jay313

Jay313

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Posted 10 December 2012 - 08:15 PM

I apologize if this is posted in the wrong place. I've been having an issue and need a bit of help resolving it.

This is my system information:
OS: Windows 7 Home Premium
Processor: AMD Athlon X2 Dual Core Processor BE-2350 2.10Ghz
64 bit Operating system with 6 gigs of RAM

This is the Error Message I get:
The Following Hard Disks are reporting Failure:
Disk Name: WDC WD5000AAKS-00D2B0 ATA Device
Volume C:\

I need to know how to fix this without actually needing to reformat, replace any parts, or otherwise dramatically overhaul or pay for software/new parts.

Can anyone help me with this?

Edited by hamluis, 11 December 2012 - 03:23 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 wbouzane

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Posted 10 December 2012 - 10:30 PM

First of all backup any important data you have on your hard disk before doing anything else.

Next, download Western Digital's Data Lifeguard Diagnostics found here:
http://support.wdc.com/product/download.asp?groupid=605&sid=3&lang=en

Download and run the utility. Right-click on the drive that's having the issue (WDC WD5000AAKS-00D2B0) and click "Show SMART Disk Info". Post any rows that don't have a green check-mark next to them.

After that I would run a chkdsk on your C:\




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