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PC lags and freezes


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3 replies to this topic

#1 emmieri

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Posted 10 December 2012 - 01:55 PM

I have a Windows PC that has been lagging excessively and freezing constantly. I believe it is highly infected but when I run scans it shows up clean. So far I have run SAS, AVG 2013, MalwareBytes and Spybot with all clean results.

Any help would be greatly appreciated. Thank you!

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#2 Broni

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Posted 10 December 2012 - 07:54 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 emmieri

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Posted 10 December 2012 - 09:14 PM

Thanks for the fast reply.

-------------------------------

Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG 2013
AVG Security Toolbar
AVG 2013
ESET Online Scanner v3
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
SUPERAntiSpyware
Windows Defender
Malwarebytes Anti-Malware version 1.62.0.1300
CCleaner
Java™ 6 Update 26
Java version out of Date!
Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 4%
````````````````````End of Log``````````````````````

----------------------------------------------------------------------------------------
Farbar Service Scanner Version: 10-12-2012
Ran by Dell (administrator) on 10-12-2012 at 19:13:46
Running from "C:\Documents and Settings\Dell\Local Settings\Temporary Internet Files\Content.IE5\CJ27ASLL"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Avgtdix(9) Gpc(3) IPSec(5) JSWSCIMD(8) NetBT(6) PSched(7) Tcpip(4)
0x09000000050000000100000002000000030000000400000009000000060000000700000008000000
IpSec Tag value is correct.

**** End of log ****
----------------------------------------------------------------------------------------------------

MiniToolBox by Farbar Version: 25-11-2012
Ran by Dell (administrator) on 10-12-2012 at 19:14:54
Running from "C:\Documents and Settings\Dell\Local Settings\Temporary Internet Files\Content.IE5\CJ27ASLL"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

D-Link WUA-2340 USB Adapter = Wireless Network Connection (Connected)
Intel® 82562V-2 10/100 Network Connection = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : dell-d999cb1682

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® 82562V-2 10/100 Network Connection

Physical Address. . . . . . . . . : 00-1A-A0-90-03-29



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : D-Link WUA-2340 USB Adapter

Physical Address. . . . . . . . . : 00-15-E9-FC-69-12

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Monday, December 10, 2012 3:11:47 PM

Lease Expires . . . . . . . . . . : Tuesday, December 11, 2012 3:11:48 AM

Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.139.138, 74.125.139.102, 74.125.139.113, 74.125.139.139
74.125.139.101, 74.125.139.100



Pinging google.com [74.125.137.139] with 32 bytes of data:



Reply from 74.125.137.139: bytes=32 time=29ms TTL=41

Reply from 74.125.137.139: bytes=32 time=30ms TTL=41



Ping statistics for 74.125.137.139:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 29ms, Maximum = 30ms, Average = 29ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.38.140, 98.139.183.24, 98.138.253.109



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=154ms TTL=41

Reply from 98.138.253.109: bytes=32 time=128ms TTL=41



Ping statistics for 98.138.253.109:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 128ms, Maximum = 154ms, Average = 141ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1a a0 90 03 29 ...... Intel® 82562V-2 10/100 Network Connection - Packet Scheduler Miniport
0x10004 ...00 15 e9 fc 69 12 ...... D-Link WUA-2340 USB Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.4 192.168.1.4 25
192.168.1.4 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.4 192.168.1.4 25
224.0.0.0 240.0.0.0 192.168.1.4 192.168.1.4 25
255.255.255.255 255.255.255.255 192.168.1.4 2 1
255.255.255.255 255.255.255.255 192.168.1.4 192.168.1.4 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/10/2012 00:15:06 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/09/2012 00:11:11 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/08/2012 08:17:29 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/07/2012 10:24:40 AM) (Source: Application Error) (User: )
Description: Faulting application ANIWZCSdS.exe, version 1.0.3.7034, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010a19.
Processing media-specific event for [ANIWZCSdS.exe!ws!]

Error: (11/07/2012 11:35:30 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (11/04/2012 11:27:39 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (10/28/2012 09:08:04 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (10/22/2012 10:04:42 PM) (Source: Application Error) (User: )
Description: Faulting application ANIWZCSdS.exe, version 1.0.3.7034, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010a19.
Processing media-specific event for [ANIWZCSdS.exe!ws!]

Error: (10/20/2012 11:35:56 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (10/14/2012 11:32:09 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (12/07/2012 10:26:32 AM) (Source: Service Control Manager) (User: )
Description: The ANIWZCSd Service service terminated unexpectedly. It has done this 1 time(s).

Error: (12/07/2012 09:12:11 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (12/07/2012 09:12:11 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (12/07/2012 09:12:00 AM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume2

Error: (11/21/2012 05:43:00 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (11/21/2012 05:43:00 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (11/21/2012 05:36:03 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater13.2.0 service terminated unexpectedly. It has done this 1 time(s).

Error: (11/21/2012 05:36:03 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft .NET Framework v1.1.4322 Update service terminated unexpectedly. It has done this 1 time(s).

Error: (11/21/2012 05:36:03 PM) (Source: Service Control Manager) (User: )
Description: The SAS Core Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.

Error: (11/14/2012 03:49:47 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5


Microsoft Office Sessions:
=========================
Error: (12/08/2011 00:44:19 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 955 seconds with 60 seconds of active time. This session ended with a crash.

Error: (09/27/2011 10:31:07 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 13869 seconds with 60 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Reader 9.5.2 (Version: 9.5.2)
AIM 7
AIM Toolbar
AiO_Scan_CDA (Version: 51.0.230.000)
ANIO Service
ANIWZCS2 Service
Apple Application Support (Version: 1.5.0)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.3.127)
AVG 2013 (Version: 13.0.2634)
AVG 2013 (Version: 13.0.2805)
AVG 2013 (Version: 2013.0.2805)
AVG Security Toolbar
Bonjour (Version: 2.0.4.0)
CCleaner (Version: 3.13)
ESET Online Scanner v3
HP PSC & OfficeJet 6.1.A
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections 12.1.12.0 (Version: )
iTunes (Version: 10.2.1.1)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft LifeCam (Version: 1.40.164.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 Trial (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6612.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 08.05.0818)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Pen Tablet
PowerDVD (Version: 8.1)
QFolder (Version: 1.00.0000)
QuickTime (Version: 7.69.80.9)
RangeBooster G WUA-2340
Realtek High Definition Audio Driver (Version: 5.10.0.5408)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Scan (Version: 6.0.0.0)
Skype™ 5.10 (Version: 5.10.116)
Spybot - Search & Destroy (Version: 1.6.2)
SUPERAntiSpyware (Version: 5.0.1136)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB973874) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
Windows Defender (Version: 1.1.1593.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 79%
Total physical RAM: 1013.1 MB
Available physical RAM: 212.3 MB
Total Pagefile: 2440.42 MB
Available Pagefile: 1597.84 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.77 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.45 GB) (Free:23.54 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-D999CB1682

Administrator ASPNET Dell
Guest HelpAssistant SUPPORT_388945a0


**** End of log ****

-------------------------------------------------------------------------------------------------------------
aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-12-10 19:40:08
-----------------------------
19:40:08.000 OS Version: Windows 5.1.2600 Service Pack 3
19:40:08.015 Number of processors: 2 586 0xF02
19:40:08.031 ComputerName: DELL-D999CB1682 UserName: Dell
19:40:36.984 Initialize success
19:45:07.109 AVAST engine defs: 12121000
19:46:14.218 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
19:46:14.234 Disk 0 Vendor: WDC_WD800JD-75MSA3 10.01E04 Size: 76293MB BusType: 3
19:46:14.328 Disk 0 MBR read successfully
19:46:14.328 Disk 0 MBR scan
19:46:14.500 Disk 0 Windows XP default MBR code
19:46:14.515 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 47 MB offset 63
19:46:14.562 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 76238 MB offset 96390
19:46:14.578 Disk 0 scanning sectors +156232125
19:46:15.000 Disk 0 scanning C:\WINDOWS\system32\drivers
19:47:02.859 Service scanning
19:47:58.703 Modules scanning
19:48:35.890 Disk 0 trace - called modules:
19:48:35.906 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys
19:48:35.921 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86f8aab8]
19:48:35.937 3 CLASSPNP.SYS[f75f3fd7] -> nt!IofCallDriver -> \Device\0000006d[0x86face30]
19:48:35.937 5 ACPI.sys[f748a620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x86f16d98]
19:48:38.000 AVAST engine scan C:\WINDOWS
19:48:53.312 AVAST engine scan C:\WINDOWS\system32
19:59:05.234 AVAST engine scan C:\WINDOWS\system32\drivers
19:59:47.109 AVAST engine scan C:\Documents and Settings\Dell
20:07:52.156 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Dell\My Documents\MBR.dat"
20:07:52.156 The log file has been saved successfully to "C:\Documents and Settings\Dell\My Documents\aswMBR.txt"

------------------------------------------------------------------------------------------------------------

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.11.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Dell :: DELL-D999CB1682 [administrator]

12/10/2012 7:19:54 PM
mbam-log-2012-12-10 (19-19-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 198929
Time elapsed: 19 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 Broni

Broni

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Posted 10 December 2012 - 09:18 PM

I don't see anything malicious there.

I suggest you start new topic in Windows forum.

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