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Web pages not loading properly (or at all) - malware/net related issue

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3 replies to this topic

#1 manicmoron


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  • Local time:07:02 PM

Posted 10 December 2012 - 11:27 AM

Hi guys,

I had a problem earlier with a malware related to the app "optimizer pro" which has now been cleaned off my system thanks to a really generous user named "gunto". Link to the thread is below:

Introduction + optimizer pro issue!

Although the malware is removed, I am still unable to open any page in any browser properly, for example even loading up google either requires me pressing F5 atleast 10 times or switching on/off the router or the page loads with CSS completely off.

So my query is if I have another net related malware/virus?

I ran the tool DDS and have the logs (dds.txt and attach.txt) and will attach/paste them below.


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_22
Run by Administrator at 21:26:13 on 2012-12-10
============== Running Processes ================
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\BitTorrent\BitTorrent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
mDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - <orphaned>
BHO: DAPIELoader Class: {FF6C3CF0-4B15-11D1-ABED-709549C10000} - e:\program files\dap\dapieloader.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BitTorrent] "c:\program files\bittorrent\BitTorrent.exe" /MINIMIZED
mRun: [WinSys2] c:\windows\system32\winsys2.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2012\avp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "f:\itunes10\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: &Clean Traces - e:\program files\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - e:\program files\dap\dapextie.htm
IE: Download &all with DAP - e:\program files\dap\dapextie2.htm
IE: Download All by FlashGet - e:\program files\flashget\jc_all.htm
IE: Download using FlashGet - e:\program files\flashget\jc_link.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1213284822203
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213284803062
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
TCP: NameServer =
TCP: Interfaces\{6CF454E3-2562-4959-9A7F-7F074D8CDA91} : DHCPNameServer =
TCP: Interfaces\{B711100F-4A07-412B-9AC5-F34383C76FC0} : NameServer =,
Filter: text/html - <Clsid value has no data>
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: mhril-external.clubmahindra.com
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\nb1jcaie.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\administrator\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1166636.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_287.dll
FF - plugin: f:\itunes10\mozilla plugins\npitunes.dll
FF - ExtSQL: 2012-11-08 21:21; KavAntiBanner@Kaspersky.ru; c:\program files\kaspersky lab\kaspersky internet security 2012\ffext\KavAntiBanner@Kaspersky.ru
FF - ExtSQL: 2012-11-08 21:21; linkfilter@kaspersky.ru; c:\program files\kaspersky lab\kaspersky internet security 2012\ffext\linkfilter@kaspersky.ru
FF - ExtSQL: 2012-11-08 21:21; virtualKeyboard@kaspersky.ru; c:\program files\kaspersky lab\kaspersky internet security 2012\ffext\virtualKeyboard@kaspersky.ru
============= SERVICES / DRIVERS ===============
R? AVP;Kaspersky Anti-Virus Service
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? ggflt;SEMC USB Flash Driver Filter
R? HTCAND32;HTC Device Driver
R? htcnprot;HTC NDIS Protocol Driver
R? Revoflt;Revoflt
R? RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache
R? XDva297;XDva297
S? aswFsBlk;aswFsBlk
S? aswSnx;aswSnx
S? aswSP;aswSP
S? avast! Antivirus;avast! Antivirus
S? EAPPkt;Realtek EAPPkt Protocol
S? KL1;KL1
S? kl2;kl2
S? KLIF;Kaspersky Lab Driver
S? klim5;Kaspersky Anti-Virus NDIS Filter
S? klmouflt;Kaspersky Lab KLMOUFLT
S? MBAMProtector;MBAMProtector
S? MBAMService;MBAMService
S? PassThru Service;Internet Pass-Through Service
S? seehcri;Sony Ericsson seehcri Device Driver
=============== Created Last 30 ================
2012-12-09 11:24:34 -------- d-----w- c:\windows\ERUNT
2012-12-09 11:23:50 -------- d-----w- C:\JRT
2012-12-08 16:00:45 -------- d-----w- C:\logs for fixing UP issue
2012-12-08 13:05:38 -------- d-----w- c:\program files\Mozilla Maintenance Service
2012-12-08 12:22:43 -------- d-----w- c:\documents and settings\administrator\local settings\application data\VS Revo Group
2012-12-08 12:22:03 27064 ----a-w- c:\windows\system32\drivers\revoflt.sys
2012-12-08 12:22:00 -------- d-----w- c:\program files\VS Revo Group
2012-12-08 11:45:45 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-08 11:45:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-12-08 07:16:10 -------- d-----w- c:\program files\MocaFlix
2012-11-30 09:30:56 -------- d-----w- c:\program files\iPod
2012-11-30 09:30:50 -------- d-----w- c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
2012-11-28 16:25:38 -------- d-----w- c:\program files\ConvertHelper
2012-11-28 16:22:00 -------- d-----w- c:\documents and settings\administrator\dwhelper
==================== Find3M ====================
2012-10-24 21:42:26 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2012-10-24 21:42:26 69632 ----a-w- c:\windows\system32\QuickTime.qts
2012-10-15 15:56:07 114688 ----a-w- c:\windows\DUMP8741.tmp
2012-10-11 19:24:22 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-11 19:24:22 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-09-28 05:02:56 5989776 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-09-28 05:02:56 44544 ----a-w- c:\windows\system32\drivers\usbaapl.sys
============= FINISH: 21:26:53.53 ===============

Any help/advice would be much appreciated. Thanks in advance for the time and effort :)


Attached Files

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#2 nasdaq


  • Malware Response Team
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:32 AM

Posted 14 December 2012 - 12:13 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

Lets start with these scans.

Please Download

>>> Double-click on TDSSKiller.exe to run the application.
  • Click on the Start Scan button and wait for the scan and disinfection process to be over.
  • If an infected file is detected, the default action will be Cure, click on Continue
    Posted Image
  • If a suspicious file is detected, the default action will be Skip, click on Continue
    Posted Image
  • If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.
  • If no reboot is required, click on Report. A log file will appear. Please copy and paste the contents of that file in your next reply.

Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) to your desktop. Double click the aswMBR.exe to run it

  • Click the "Scan" button to start scan.
  • Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANT
  • Please post the contents of that log in your next reply.
There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.


Please post the logs for my review.

#3 nasdaq


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Posted 20 December 2012 - 09:30 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq


  • Malware Response Team
  • 40,741 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:32 AM

Posted 20 December 2012 - 09:30 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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