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Problem Installing Office 2010


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#1 shrimpman

shrimpman

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Posted 09 December 2012 - 03:16 PM

I need some help. I am trying to install Office 2010 Home &amp; Student Edition, 64-bit on my 64-bit Windows computer. I previously had Office 2003 32-bit on the computer. I uninstalled the 2003 version before trying to install the 2010 version. Initially I let Autorun direct me into the setup process. However, the setup would hang halfway through. I looked at the setup CD and I figured out that it has both the 32-bit and 64-bit versions on there in different folders. It occurred to me that maybe autorun launched the 32 bit setup program by default. I did a System Restore to clear out the failed installation data, and tried to manually start the installation from the 64-bit folder's Setup program. But no dice. It still hangs. I have even used Revo Pro to make sure my old 2003 was completely uninstalled but it didn't help. Please help!<br><br>UPDATE:&nbsp;&nbsp; It finally did install.&nbsp; Maybe it only seemed like it was hung.&nbsp; The program took 1.5 hours to install, and nearly the whole time the progress bar sat in the same spot.&nbsp; Shame on Microsoft for not providing more visual cues as to what is going on behind the scenes.<br>

Edited by shrimpman, 09 December 2012 - 05:36 PM.


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