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Removing DoubleClick virus for good


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9 replies to this topic

#1 kaolite

kaolite

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  • Local time:10:46 PM

Posted 09 December 2012 - 02:39 PM

Hello.

I have an issue with the DoubleClick virus. For all my efforts to block/delete this off my laptop it continues to find its way back.

I have a brand new Dell Inspiron with Windows 8. I know how to search and delete the virus, I want to know how can I prevent it from getting in the first place? I have Adblock and NoScript installed on FF and Chrome. I have my privacy settings in my browser to not accept 3rd party cookies. Ive gone into my Regedit and physically deleted the doubleclick reg keys. I even tried changing my HOSTS file to add ad.doubleclick.net to it but I wasnt able it, it said Access Denied. Ive run SpyBot Search & Destory nearly everyday since I got my new laptop since I had DoubleClick issues on my old one. Also run TDSSKiller a lot too.

Ive run out of ideas and really want this to stop infecting my latop.

Any help would be greatly appreciated.

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#2 Broni

Broni

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Posted 10 December 2012 - 08:01 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 kaolite

kaolite
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Posted 11 December 2012 - 09:26 AM

OK here you go

Results of screen317's Security Check version 0.99.56
x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
McAfee Anti-Virus and Anti-Spyware
Windows Defender
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.65.1.1000
Adobe Flash Player 11.5.502.110
Mozilla Firefox (17.0.1)
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.91
Google Chrome 23.0.1271.95
````````Process Check: objlist.exe by Laurent````````
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````


Farbar Service Scanner Version: 10-12-2012
Ran by Brittany (administrator) on 11-12-2012 at 09:01:00
Running from "C:\Users\Brittany\Downloads"
Windows 8 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Attempt to access Yahoo.com returned error: Yahoo.com is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll
[2012-11-05 12:51] - [2012-09-20 01:31] - 0210432 ____A (Microsoft Corporation) 066B9710B36AB550E01EEFCA52155968

C:\Windows\System32\mpssvc.dll
[2012-11-17 13:50] - [2012-10-11 00:44] - 0904192 ____A (Microsoft Corporation) 3031573A739DBEE8923851929D0AF423

C:\Windows\System32\bfe.dll
[2012-07-25 19:00] - [2012-07-25 22:05] - 0718848 ____A (Microsoft Corporation) 407F85D5387EDBB665A7969DF4D4712B

C:\Windows\System32\drivers\mpsdrv.sys
[2012-11-17 13:49] - [2012-10-11 00:15] - 0074752 ____A (Microsoft Corporation) 0D1609DD82C7440F5D5BF21A9D4D5C0C

C:\Windows\System32\SDRSVC.dll
[2012-07-25 20:08] - [2012-07-25 22:07] - 0148480 ____A (Microsoft Corporation) 92968277ED491E4B3DDA361E3952361E

C:\Windows\System32\vssvc.exe
[2012-07-25 18:36] - [2012-07-25 22:08] - 1482752 ____A (Microsoft Corporation) EA658570314042C914964FC72AB50E6B

C:\Windows\System32\wscsvc.dll
[2012-07-25 18:31] - [2012-07-25 22:08] - 0099840 ____A (Microsoft Corporation) FB0C1B7F94FA08E72F19F6F2CE7210E1

C:\Windows\System32\wbem\WMIsvc.dll
[2012-07-25 18:55] - [2012-07-25 22:08] - 0219648 ____A (Microsoft Corporation) 3D6B518B71C75C8FA4115A33615C107A

C:\Windows\System32\wuaueng.dll
[2012-11-17 13:52] - [2012-11-02 00:20] - 3340288 ____A (Microsoft Corporation) 270282F9357AB356300AD9DB9F0FD665

C:\Windows\System32\qmgr.dll
[2012-07-25 19:18] - [2012-07-25 22:07] - 0826368 ____A (Microsoft Corporation) D598C44A7072D3108D8D8102EC5E07F7

C:\Windows\System32\es.dll
[2012-07-25 18:50] - [2012-07-25 22:05] - 0507904 ____A (Microsoft Corporation) F9E01C2D9F8BC049E04CF5DC24A5F638

C:\Windows\System32\cryptsvc.dll
[2012-07-25 19:05] - [2012-07-25 22:05] - 0067584 ____A (Microsoft Corporation) F0E78B119D12BA81F163D48C0FF30B9A

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MsMpEng.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MiniToolBox by Farbar Version: 25-11-2012
Ran by Brittany (administrator) on 11-12-2012 at 09:03:55
Running from "C:\Users\Brittany\Downloads"
Windows 8 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15279 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 2230 = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.2.4 metric=1 publish=Yes
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Bubba
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 84-A6-C8-2A-18-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 84-A6-C8-2A-18-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 5C-F9-DD-4E-02-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
Physical Address. . . . . . . . . : 84-A6-C8-2A-18-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1d49:b780:4cf6:a8f2%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 10, 2012 11:01:22 PM
Lease Expires . . . . . . . . . . : Friday, January 17, 2149 3:33:18 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 260351688
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F5-B3-34-84-A6-C8-2A-18-D1
DNS Servers . . . . . . . . . . . : 8.26.56.26
156.154.70.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Belkin:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.4%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 8.26.56.26
156.154.70.22
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:303a:33db:baf1:9926(Preferred)
Link-local IPv6 Address . . . . . : fe80::303a:33db:baf1:9926%19(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 570425344
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F5-B3-34-84-A6-C8-2A-18-D1
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: ns1.recursive.dns.com
Address: 8.26.56.26

Name: google.com.Belkin
Addresses: fe80:1::225:90ff:fe19:4b12
92.242.144.50


Pinging google.com [173.194.69.139] with 32 bytes of data:
Reply from 173.194.69.139: bytes=32 time=245ms TTL=46
Reply from 173.194.69.139: bytes=32 time=121ms TTL=46

Ping statistics for 173.194.69.139:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 245ms, Average = 183ms
Server: ns1.recursive.dns.com
Address: 8.26.56.26

Name: yahoo.com.Belkin
Addresses: fe80:1::225:90ff:fe19:4b12
92.242.144.50


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=73ms TTL=51
Reply from 98.138.253.109: bytes=32 time=76ms TTL=51

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 73ms, Maximum = 76ms, Average = 74ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...84 a6 c8 2a 18 d2 ......Microsoft Wi-Fi Direct Virtual Adapter
14...84 a6 c8 2a 18 d5 ......Bluetooth Device (Personal Area Network)
13...5c f9 dd 4e 02 ce ......Realtek PCIe FE Family Controller
12...84 a6 c8 2a 18 d1 ......Intel® Centrino® Wireless-N 2230
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
18...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 192.168.2.4 26
169.254.255.255 255.255.255.255 On-link 192.168.2.4 281
192.168.2.0 255.255.255.0 On-link 192.168.2.4 281
192.168.2.4 255.255.255.255 On-link 192.168.2.4 281
192.168.2.255 255.255.255.255 On-link 192.168.2.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.4 281
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
169.254.0.0 255.255.0.0 192.168.2.4 1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
19 306 ::/0 On-link
1 306 ::1/128 On-link
19 306 2001::/32 On-link
19 306 2001:0:5ef5:79fd:303a:33db:baf1:9926/128
On-link
12 281 fe80::/64 On-link
19 306 fe80::/64 On-link
17 286 fe80::5efe:192.168.2.4/128
On-link
12 281 fe80::1d49:b780:4cf6:a8f2/128
On-link
19 306 fe80::303a:33db:baf1:9926/128
On-link
1 306 ff00::/8 On-link
19 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/11/2012 08:34:17 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/11/2012 08:34:16 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/10/2012 04:52:50 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/10/2012 04:52:50 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/10/2012 04:05:55 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/10/2012 04:05:54 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/10/2012 11:04:08 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/10/2012 11:04:08 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/10/2012 09:41:38 AM) (Source: Chrome) (User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=23.0.1271.95;lang=;id=;is_machine=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\cc31ddd0-ab93-4825-a624-18608fc2f05e.dmp

Error: (12/10/2012 09:07:35 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: BUBBA)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.


System errors:
=============
Error: (12/10/2012 11:01:29 PM) (Source: DCOM) (User: BUBBA)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}

Error: (12/10/2012 11:01:27 PM) (Source: DCOM) (User: Bubba)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (12/10/2012 11:01:27 PM) (Source: DCOM) (User: Bubba)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (12/10/2012 11:01:27 PM) (Source: DCOM) (User: Bubba)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (12/10/2012 11:01:27 PM) (Source: DCOM) (User: Bubba)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (12/10/2012 11:01:22 PM) (Source: DCOM) (User: Bubba)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}

Error: (12/10/2012 10:58:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A}

Error: (12/09/2012 09:24:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A}

Error: (12/08/2012 10:20:01 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A}

Error: (12/08/2012 09:12:05 AM) (Source: Service Control Manager) (User: )
Description: The McAfee McShield service did not shut down properly after receiving a preshutdown control.


Microsoft Office Sessions:
=========================
Error: (12/11/2012 08:34:17 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/11/2012 08:34:16 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/10/2012 04:52:50 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/10/2012 04:52:50 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/10/2012 04:05:55 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/10/2012 04:05:54 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/10/2012 11:04:08 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/10/2012 11:04:08 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148

Error: (12/10/2012 09:41:38 AM) (Source: Chrome)(User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=23.0.1271.95;lang=;id=;is_machine=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\cc31ddd0-ab93-4825-a624-18608fc2f05e.dmp

Error: (12/10/2012 09:07:35 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: BUBBA)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2144927148


CodeIntegrity Errors:
===================================
Date: 2012-12-11 09:05:03.892
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imthx64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 09:05:03.885
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imapo64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 09:03:32.231
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imthx64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 09:03:32.225
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imapo64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 09:01:40.230
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imthx64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 09:01:40.223
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imapo64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 09:00:43.185
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imthx64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 09:00:43.179
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imapo64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 08:58:52.824
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imthx64.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-11 08:58:52.816
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\imapo64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Leawo DVD Creator version 5.1.0.0 (Version: 5.1.0.0)
Adobe Flash Player 11 Plugin (Version: 11.5.502.110)
Amazon Browser App (Version: 1.0.0.0)
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 5.1
Canon MX430 series MP Drivers
Canon MX430 series On-screen Manual
Canon MX430 series User Registration
Canon My Printer
Canon Solution Menu EX
Canon Speed Dial Utility
Comodo Dragon (Version: 23.1.0.0)
COMODO Internet Security (Version: 5.12.55693.2551)
Coupon Companion (Version: 1.24.151.151)
Coupon Printer for Windows (Version: 5.0.0.1)
CyberLink LabelPrint 2.5 (Version: 2.5.5415a)
CyberLink Media Suite 10 (Version: 10.0.1.1913)
CyberLink Media Suite Essentials (Version: 10.0)
CyberLink Power2Go 8 (Version: 8.0.0.1904)
CyberLink PowerDirector 10 (Version: 10.0.1.1904)
CyberLink PowerDVD 10 (Version: 10.0.4318.52)
D3DX10 (Version: 15.4.2368.0902)
Dell Backup and Recovery - Support Software (Version: 1.0.0.1)
Dell Backup and Recovery (Version: 1.0.0.1)
Dell Support Center (Version: 3.2.6032.102)
Dell Touchpad (Version: 8.1200.101.209)
DSC/AA Factory Installer (Version: 3.2.6032.39)
GeekBuddy (Version: 4.2.39)
Google Chrome (Version: 23.0.1271.95)
Google Update Helper (Version: 1.3.21.123)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1008)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.17.10.2817)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.5.0.0344)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.5.0.0248)
Intel® Rapid Storage Technology (Version: 11.5.0.1207)
Intel® Turbo Boost Technology Monitor 2.6 (Version: 2.6.2.0)
Intel® WiDi (Version: 3.5.34.0)
Intel® PROSet/Wireless WiFi Software (Version: 15.05.1000.1411)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
K-Lite Codec Pack 8.7.0 (Basic) (Version: 8.7.0)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
McAfee SecurityCenter (Version: 11.6.435)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office (Version: 14.0.6120.5004)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker (Version: 16.4.3503.0728)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1108.0727)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Optimus 1.10.8 (Version: 1.10.8)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
Photo Common (Version: 16.4.3503.0728)
Photo Gallery (Version: 16.4.3503.0728)
Pidgin (Version: 2.10.6)
Quickset64 (Version: 11.1.27)
Realtek USB 2.0 Card Reader (Version: 6.1.8400.39030)
Shared C Run-time for x64 (Version: 10.0.0)
Skype™ 6.0 (Version: 6.0.126)
Spotify (Version: 0.8.5.1333.g822e0de8)
Spybot - Search & Destroy (Version: 1.6.2)
Video DVD Maker v3.32.0.80
WD SmartWare (Version: 1.4.1.1)
Windows Live Communications Platform (Version: 16.4.3503.0728)
Windows Live Essentials (Version: 16.4.3503.0728)
Windows Live Installer (Version: 16.4.3503.0728)
Windows Live Photo Common (Version: 16.4.3503.0728)
Windows Live PIMT Platform (Version: 16.4.3503.0728)
Windows Live SOXE (Version: 16.4.3503.0728)
Windows Live SOXE Definitions (Version: 16.4.3503.0728)
Windows Live UX Platform (Version: 16.4.3503.0728)
Windows Live UX Platform Language Pack (Version: 16.4.3503.0728)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 8051 MB
Available physical RAM: 4103.68 MB
Total Pagefile: 14963 MB
Available Pagefile: 10598.98 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.12 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:921.74 GB) (Free:863.66 GB) NTFS
3 Drive x: (PBR Image) (Fixed) (Total:8.63 GB) (Free:0.28 GB) NTFS
4 Drive y: (WINRETOOLS) (Fixed) (Total:0.49 GB) (Free:0.22 GB) NTFS

========================= Users: ========================================

User accounts for \\BUBBA

Administrator Brittany Guest
Ryan UpdatusUser


**** End of log ****


Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.11.07

Windows 7 x64 NTFS
Internet Explorer 9.10.9200.16433
Brittany :: BUBBA [administrator]

12/11/2012 9:06:06 AM
mbam-log-2012-12-11 (09-06-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 248146
Time elapsed: 3 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-11 09:10:08
-----------------------------
09:10:08.057 OS Version: Windows x64 6.2.9200
09:10:08.057 Number of processors: 8 586 0x3A09
09:10:08.058 ComputerName: BUBBA UserName:
09:10:08.061 Initialze error 1
09:14:56.352 AVAST engine defs: 12121101
09:17:56.950 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000003e
09:17:56.951 Disk 0 Vendor: ST1000LM024_HN-M101MBB 2AR20003 Size: 953869MB BusType: 11
09:17:56.984 Disk 0 MBR read successfully
09:17:56.985 Disk 0 MBR scan
09:17:56.988 Disk 0 unknown MBR code
09:17:57.021 Disk 0 Partition 1 00 EE GPT 2097151 MB offset 1
09:17:57.025 Disk 0 scanning C:\Windows\system32\drivers
09:17:57.026 Service scanning
09:17:57.680 Modules scanning
09:17:57.682 Disk 0 trace - called modules:
09:17:57.685 ntoskrnl.exe CLASSPNP.SYS disk.sys storport.sys hal.dll iaStorA.sys
09:17:57.688 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8009acd060]
09:17:57.690 3 CLASSPNP.SYS[fffff88000b928aa] -> nt!IofCallDriver -> \Device\0000003e[0xfffffa80079c77f0]
09:17:57.694 AVAST engine scan C:\Windows
09:17:57.697 AVAST engine scan C:\Windows\system32
09:17:57.700 AVAST engine scan C:\Windows\system32\drivers
09:17:57.703 AVAST engine scan C:\Users\Brittany
09:17:57.706 AVAST engine scan C:\ProgramData
09:17:57.709 Scan finished successfully
09:25:29.537 Disk 0 MBR has been saved successfully to "C:\Users\Brittany\Downloads\MBR.dat"
09:25:29.541 The log file has been saved successfully to "C:\Users\Brittany\Downloads\aswMBR.txt"

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:46 PM

Posted 11 December 2012 - 01:59 PM

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.


=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 kaolite

kaolite
  • Topic Starter

  • Members
  • 62 posts
  • OFFLINE
  •  
  • Local time:10:46 PM

Posted 11 December 2012 - 07:35 PM

Ran TFC, it did not ask me to restart my comp

# AdwCleaner v2.100 - Logfile created 12/11/2012 at 17:44:27
# Updated 09/12/2012 by Xplode
# Operating system : Windows 8 (64 bits)
# User : Brittany - BUBBA
# Boot Mode : Normal
# Running from : C:\Users\Brittany\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004493.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004493.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004493.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004493.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}
Key Deleted : HKU\S-1-5-21-3207508977-2385586229-4210727998-1002\Software\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16442

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://searchfunmoods.com/?f=2&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuzzyE0AyC0CzztB0AtCzz0DyD0CtC0B0FtN0D0Tzu0CtAtCtCtN1L2XzutBtFtBtFtDtFtAyEyE&cr=676504230 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://searchfunmoods.com/?f=1&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuzzyE0AyC0CzztB0AtCzz0DyD0CtC0B0FtN0D0Tzu0CtAtCtCtN1L2XzutBtFtBtFtDtFtAyEyE&cr=676504230 --> hxxp://www.google.com

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default
File : C:\Users\Ryan\AppData\Roaming\Mozilla\Firefox\Profiles\elry6m6w.default\prefs.js

C:\Users\Ryan\AppData\Roaming\Mozilla\Firefox\Profiles\elry6m6w.default\user.js ... Deleted !

Deleted : user_pref("browser.search.defaultenginename", "Funmoods");
Deleted : user_pref("extensions.crossriderapp4493.4493.InstallationThankYouPage", true);
Deleted : user_pref("extensions.crossriderapp4493.4493.InstallationTime", 1352255739);
Deleted : user_pref("extensions.crossriderapp4493.4493.InstallationUserSettings.searchUserConifrmation", false[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.InstallationUserSettings.setHomepage", false);
Deleted : user_pref("extensions.crossriderapp4493.4493.InstallationUserSettings.setNewTab", false);
Deleted : user_pref("extensions.crossriderapp4493.4493.InstallationUserSettings.setSearch", false);
Deleted : user_pref("extensions.crossriderapp4493.4493.active", true);
Deleted : user_pref("extensions.crossriderapp4493.4493.addressbar", "");
Deleted : user_pref("extensions.crossriderapp4493.4493.backgroundjs", "\n\n\"undefined\"!=typeof _GPL_BG_NEW&&[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.backgroundver", 7);
Deleted : user_pref("extensions.crossriderapp4493.4493.can_run_bg_code", true);
Deleted : user_pref("extensions.crossriderapp4493.4493.certdomaininstaller", "");
Deleted : user_pref("extensions.crossriderapp4493.4493.changeprevious", false);
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.InstallationTime.expiration", "Fri Feb 01 2030 0[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.InstallationTime.value", "1352255739");
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie.InstallerParams.expiration", "Fri Feb 01 2030 00[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_aoi.expiration", "Fri Feb 01 2030 00:00:00 [...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_aoi.value", "1352255739");
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_country_code.expiration", "Thu Dec 13 2012 [...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_country_code.value", "%22US%22");
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_crr.expiration", "Fri Feb 01 2030 00:00:00 [...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_crr.value", "1355198297");
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_hotfix20111102645.expiration", "Fri Feb 01 [...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_hotfix20111102645.value", "%221%22");
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installer_params.expiration", "Fri Feb 01 2[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_installer_params.value", "%7B%22source_id%2[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_parent_zoneid.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_parent_zoneid.value", "%2214019%22");
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_pc_20120828.expiration", "Fri Feb 01 2030 0[...]
Deleted : user_pref("extensions.crossriderapp4493.4493.cookie._GPL_pc_20120828.value", "1352341042992");
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Profile name : default
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-\\ Google Chrome v23.0.1271.95

File : C:\Users\Brittany\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [20157 octets] - [11/12/2012 17:44:27]

########## EOF - C:\AdwCleaner[S1].txt - [20218 octets] ##########


ESET did not produce a log.

#6 Broni

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Posted 11 December 2012 - 07:41 PM

How is computer doing?

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#7 kaolite

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Posted 12 December 2012 - 08:50 AM

Doing good, I ran Spy Bot this morning and it didnt find DoubleClick at all. Is there a way to keep it from getting on my comp?

#8 Broni

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Posted 12 December 2012 - 11:56 AM

You'll find some hints below.

As for Spybot take a look here: http://www.bleepingcomputer.com/forums/topic472023.html/page__p__2871660#entry2871660

==========================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#9 kaolite

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Posted 12 December 2012 - 02:21 PM

Thanks you have been most helpful! Hoping DoubleClick is gone for good.

#10 Broni

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Posted 12 December 2012 - 02:58 PM

Posted Image

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