Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Atapi.sys / BSOD problem


  • This topic is locked This topic is locked
20 replies to this topic

#1 RapidExtreme

RapidExtreme

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 09 December 2012 - 10:15 AM

Hello,

In last month my pc is really running slow. Offen i get BSOD with atapi.sys problem. After PC restart i got error with this tech details:


C:\DOCUME~1\Home\LOCALS~1\Temp\WERe5cd.dir00\Mini120712-01.dmp
C:\DOCUME~1\Home\LOCALS~1\Temp\WERe5cd.dir00\sysdata.xml

I reinstaled my system and formated D: disk and problem is still here.


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.5512
Run by Home at 14:06:17 on 2012-12-08
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.555 [GMT 1:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ================
.
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\WebCam\S6000\S6000Mnt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\Home\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Home\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Home\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Home\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Home\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://eu.ask.com/?l=dis&o=14597
mStart Page = hxxp://searchfunmoods.com/?f=1&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyD0C0A0CyE0CtAtBtByDzy0F0A0CtByCtN0D0Tzu0CtAtBzytN1L2XzutBtFtBtFtDtFtAyEyE&cr=149896930
uURLSearchHooks: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - c:\program files\utorrentcontrol_v2\prxtbuTor.dll
TB: uTorrentControl_v2 Toolbar: {7473B6BD-4691-4744-A82B-7854EB3D70B6} - c:\program files\utorrentcontrol_v2\prxtbuTor.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
mRun: [S6000Mnt] Rundll32.exe S6000Rmv.dll ,WinMainRmv /StartStillMnt
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\home\application data\mozilla\firefox\profiles\ek1wnp3z.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://eu.ask.com/?l=dis&o=14597
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3220468&q=&SearchSource=2
FF - plugin: c:\documents and settings\home\application data\mozilla\firefox\profiles\ek1wnp3z.default\extensions\{7473b6bd-4691-4744-a82b-7854eb3d70b6}\plugins\np-mswmp.dll
FF - ExtSQL: 2012-11-20 17:00; {AB2CE124-6272-4b12-94A9-7303C7397BD1}; c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - ExtSQL: 2012-11-23 17:57; {7473b6bd-4691-4744-a82b-7854eb3d70b6}; c:\documents and settings\home\application data\mozilla\firefox\profiles\ek1wnp3z.default\extensions\{7473b6bd-4691-4744-a82b-7854eb3d70b6}
FF - ExtSQL: 2012-11-24 22:36; ffxtlbr@funmoods.com; c:\documents and settings\home\application data\mozilla\firefox\profiles\ek1wnp3z.default\extensions\ffxtlbr@funmoods.com
FF - ExtSQL: 2012-11-29 17:38; wrc@avast.com; c:\program files\avast software\avast\webrep\FF
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.funmoods.hmpg - true
FF - user.js: extensions.funmoods.hmpgUrl - hxxp://searchfunmoods.com/?f=1&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyD0C0A0CyE0CtAtBtByDzy0F0A0CtByCtN0D0Tzu0CtAtBzytN1L2XzutBtFtBtFtDtFtAyEyE&cr=149896930
FF - user.js: extensions.funmoods.dfltSrch - true
FF - user.js: extensions.funmoods.srchPrvdr - Search
FF - user.js: extensions.funmoods.dnsErr - true
FF - user.js: extensions.funmoods_i.newTab - true
FF - user.js: extensions.funmoods.newTabUrl - hxxp://searchfunmoods.com/?f=2&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyD0C0A0CyE0CtAtBtByDzy0F0A0CtByCtN0D0Tzu0CtAtBzytN1L2XzutBtFtBtFtDtFtAyEyE&cr=149896930
FF - user.js: extensions.funmoods.tlbrSrchUrl - hxxp://searchfunmoods.com/?f=3&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyD0C0A0CyE0CtAtBtByDzy0F0A0CtByCtN0D0Tzu0CtAtBzytN1L2XzutBtFtBtFtDtFtAyEyE&cr=149896930&q=
FF - user.js: extensions.funmoods.id - 5CAC4C32259FAC26
FF - user.js: extensions.funmoods.instlDay - 15668
FF - user.js: extensions.funmoods.vrsn - 1.5.23.22
FF - user.js: extensions.funmoods.vrsni - 1.5.23.22
FF - user.js: extensions.funmoods_i.vrsnTs - 1.5.23.2222:36:6
FF - user.js: extensions.funmoods.prtnrId - funmoods
FF - user.js: extensions.funmoods.prdct - funmoods
FF - user.js: extensions.funmoods.aflt - download
FF - user.js: extensions.funmoods_i.smplGrp - none
FF - user.js: extensions.funmoods.tlbrId - base
FF - user.js: extensions.funmoods.instlRef - download
FF - user.js: extensions.funmoods.dfltLng -
FF - user.js: extensions.funmoods.excTlbr - false
FF - user.js: extensions.funmoods.autoRvrt - false
FF - user.js: extensions.funmoods.envrmnt - production
FF - user.js: extensions.funmoods.isdcmntcmplt - true
FF - user.js: extensions.funmoods.mntrvrsn - 1.3.0
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-11-29 729752]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-11-29 355632]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-11-29 21256]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-11-29 44808]
R3 L1c;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2012-11-20 62576]
R3 S6000KNT;S6000KNT_WebCam Driver;c:\windows\system32\drivers\S6000KNT.sys [2012-11-20 3221120]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2012-11-20 1691480]
S3 EUCR;EUCR;c:\windows\system32\drivers\EUCR6SK.sys [2012-11-20 108752]
.
=============== Created Last 30 ================
.
2012-11-30 20:02:48 -------- d-----w- c:\program files\VirtualDJ
2012-11-30 11:49:41 -------- d-----w- c:\documents and settings\home\application data\DRPSu
2012-11-30 10:15:47 -------- d-----w- c:\program files\CCleaner
2012-11-29 17:32:09 91448 ----a-w- c:\windows\system32\bcmwlcoi.dll
2012-11-29 17:24:43 1395800 ----a-w- c:\windows\system32\drivers\Monfilt.sys
2012-11-29 17:21:21 16836 ----a-w- c:\windows\system32\drivers\RTAIODAT.DAT
2012-11-29 17:18:47 -------- d-----w- c:\windows\system32\x64
2012-11-29 17:15:37 280576 ----a-w- c:\windows\system32\igfxrdan.lrc
2012-11-29 17:12:49 155648 ----a-w- c:\windows\system32\igfxCoIn_v5260.dll
2012-11-29 16:39:09 729752 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-11-29 16:37:25 41224 ----a-w- c:\windows\avastSS.scr
2012-11-29 16:37:00 -------- d-----w- c:\program files\K-Lite Codec Pack
2012-11-29 16:36:20 -------- d-----w- c:\program files\AVAST Software
2012-11-29 16:36:20 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2012-11-29 13:11:06 -------- d-----w- c:\windows\ServicePackFiles
2012-11-29 13:10:26 294912 ------w- c:\program files\windows media player\dlimport.exe
2012-11-29 13:10:22 294912 -c----w- c:\windows\system32\dllcache\dlimport.exe
2012-11-29 12:58:37 19569 ----a-w- c:\windows\002898_.tmp
2012-11-27 16:17:54 -------- d-----w- c:\windows\system32\appmgmt
2012-11-27 09:05:37 86016 ----a-w- c:\windows\system32\OpenAL32.dll
2012-11-27 09:05:37 262144 ----a-w- c:\windows\system32\wrap_oal.dll
2012-11-27 09:03:27 5632 ----a-w- c:\windows\system32\drivers\Entech64.sys
2012-11-27 09:03:27 3972 ----a-w- c:\windows\system32\drivers\PciBus.sys
2012-11-27 09:03:27 21664 ----a-w- c:\windows\system32\drivers\Entech.sys
2012-11-27 09:03:27 -------- d-----w- c:\windows\system32\Futuremark
2012-11-27 09:01:50 -------- d-----w- c:\program files\Futuremark
2012-11-27 09:01:18 733184 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iKernel.dll
2012-11-27 09:01:18 69715 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\ctor.dll
2012-11-27 09:01:18 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\DotNetInstaller.exe
2012-11-27 09:01:18 303236 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\setup.dll
2012-11-27 09:01:18 266240 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iscript.dll
2012-11-27 09:01:18 180356 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iGdi.dll
2012-11-27 09:01:18 172032 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iuser.dll
2012-11-25 01:13:54 12160 -c--a-w- c:\windows\system32\dllcache\mouhid.sys
2012-11-25 01:13:54 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2012-11-25 00:27:09 -------- d-----w- c:\program files\NCH Software
2012-11-25 00:26:28 -------- d-----w- c:\documents and settings\home\application data\NCH Software
2012-11-25 00:14:46 -------- d-----w- c:\documents and settings\home\local settings\application data\APN
2012-11-25 00:13:09 -------- d-----w- c:\program files\FreeTime
2012-11-23 23:27:25 21504 ----a-w- c:\windows\system32\hidserv.dll
2012-11-23 23:27:23 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
2012-11-23 23:27:03 60032 ----a-w- c:\windows\system32\drivers\usbaudio.sys
2012-11-23 16:57:30 -------- d-----w- c:\documents and settings\home\local settings\application data\CRE
2012-11-23 16:57:01 -------- d-----w- c:\program files\Conduit
2012-11-23 16:56:58 -------- d-----w- c:\documents and settings\home\local settings\application data\uTorrentControl_v2
2012-11-23 16:56:52 -------- d-----w- c:\documents and settings\home\local settings\application data\Conduit
2012-11-23 16:56:49 -------- d-----w- c:\documents and settings\home\local settings\application data\Temp
2012-11-23 16:56:46 -------- d-----w- c:\program files\uTorrentControl_v2
2012-11-20 16:24:43 -------- d-----w- c:\windows\pss
2012-11-20 16:21:03 18944 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\mdippr.dll
2012-11-20 16:21:03 17920 ----a-w- c:\windows\system32\mdimon.dll
2012-11-20 16:15:53 -------- d-----w- c:\program files\Microsoft ActiveSync
2012-11-20 16:14:16 -------- d-----w- c:\windows\SHELLNEW
2012-11-20 16:04:34 1892184 ----a-w- c:\windows\system32\D3DX9_42.dll
2012-11-20 16:04:31 2414360 ----a-w- c:\windows\system32\d3dx9_31.dll
2012-11-20 16:04:25 -------- d-----w- c:\windows\Logs
2012-11-20 16:04:06 819200 ----a-w- c:\program files\windows media player\wmsetsdk.exe
2012-11-20 16:04:06 47616 ----a-w- c:\program files\windows media player\msoobci.dll
2012-11-20 15:59:18 -------- d-----r- c:\program files\Skype
2012-11-20 15:57:46 178688 ----a-w- c:\windows\system32\unrar.dll
2012-11-20 15:56:58 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-20 15:56:21 -------- d-----w- c:\program files\GRETECH
2012-11-20 15:49:56 -------- d-----w- c:\documents and settings\home\local settings\application data\Google
2012-11-20 15:45:40 3360768 ----a-w- c:\windows\system32\drivers\BCMWL5.SYS
2012-11-20 15:45:40 -------- d-----w- c:\program files\Broadcom
2012-11-20 15:41:36 -------- d-----w- c:\windows\system32\Atheros_L1e
2012-11-20 15:41:06 62576 ----a-w- c:\windows\system32\drivers\l1c51x86.sys
2012-11-20 15:40:50 361808 ----a-w- c:\windows\EMCRI_E.dll
2012-11-20 15:40:32 108752 ----a-w- c:\windows\system32\drivers\EUCR6SK.sys
2012-11-20 15:33:22 57344 ----a-w- c:\windows\system32\igxprd32.dll
2012-11-20 15:32:22 6272 ----a-w- c:\windows\system32\drivers\splitter.sys
2012-11-20 15:32:12 83072 ----a-w- c:\windows\system32\drivers\wdmaud.sys
2012-11-20 15:32:09 52864 ----a-w- c:\windows\system32\drivers\dmusic.sys
2012-11-20 15:32:07 56576 ----a-w- c:\windows\system32\drivers\swmidi.sys
2012-11-20 15:32:04 142592 ----a-w- c:\windows\system32\drivers\aec.sys
2012-11-20 15:32:01 172416 ----a-w- c:\windows\system32\drivers\kmixer.sys
2012-11-20 15:30:16 26488 ----a-w- c:\windows\system32\spupdsvc.exe
2012-11-20 15:29:59 64104 ----a-w- c:\windows\ALCMTR.EXE
2012-11-20 15:29:59 2815592 ----a-w- c:\windows\ALCWZRD.EXE
2012-11-20 15:29:59 -------- d-----w- c:\program files\Realtek
2012-11-20 15:29:52 1247776 ----a-w- c:\windows\RtlExUpd.dll
2012-11-20 15:29:41 32768 ----a-w- c:\program files\common files\installshield\professional\runtime\Objectps.dll
2012-11-20 15:29:41 204800 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iuser.dll
2012-11-20 15:29:39 757760 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iKernel.dll
2012-11-20 15:29:39 69715 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\ctor.dll
2012-11-20 15:29:39 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\DotNetInstaller.exe
2012-11-20 15:29:39 274432 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iscript.dll
2012-11-20 15:29:35 200836 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\iGdi.dll
2012-11-20 15:29:33 331908 ----a-w- c:\program files\common files\installshield\professional\runtime\11\50\intel32\setup.dll
2012-11-20 15:23:37 -------- d-----w- c:\windows\system32\ReinstallBackups
2012-11-20 15:23:24 53248 ----a-w- c:\windows\system32\CSVer.dll
2012-11-20 15:22:48 -------- d-----w- C:\Intel
.
==================== Find3M ====================
.
.
============= FINISH: 14:08:49.92 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:24 PM

Posted 09 December 2012 - 12:12 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 09 December 2012 - 10:02 PM

Hello , tnx for reply

Here you got the logs.

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:24 PM

Posted 09 December 2012 - 11:00 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 10 December 2012 - 09:18 AM

Hello,

I did combofix scan, log is in attachment. First time when i started CF i got BSOD with this code 0x0000008e, after that i started scan again and scan was finished.

My pc is still slow and when i start some video it is buffering like on yt.

Attached Files



#6 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 10 December 2012 - 09:52 AM

Hello,

I did combofix scan, log is in attachment. First time when i started CF i got BSOD with this code 0x0000008e, after that i started scan again and scan was finished.

My pc is still slow and when i start some video it is buffering like on yt.






ComboFix 12-12-07.01 - Home 12/10/2012 13:47:25.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.727 [GMT 1:00]
Running from: c:\documents and settings\Home\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
((((((((((((((((((((((((( Files Created from 2012-11-10 to 2012-12-10 )))))))))))))))))))))))))))))))
.
.
2012-11-20 16:10 . 2012-11-20 16:10 -------- d-----r- C:\MSOCache
2012-11-20 15:22 . 2012-11-20 15:22 -------- d-----w- C:\Intel
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-29 06:53 . 2012-11-20 15:55 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-08-21 10:12 121528 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-08-21 4282728]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-25 134656]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-25 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-25 134656]
"AzMixerSel"="c:\program files\Realtek\Audio\Drivers\AzMixerSel.exe" [2009-12-11 59936]
"RTHDCPL"="RTHDCPL.EXE" [2011-10-14 20064872]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2011-10-14 17:58 20064872 ----a-w- c:\windows\RTHDCPL.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [11/29/2012 5:39 PM 729752]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [11/29/2012 5:39 PM 355632]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [11/29/2012 5:39 PM 21256]
R3 L1c;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [11/2

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:24 PM

Posted 10 December 2012 - 01:44 PM

Hello


I want you to reset the DMA you can do this by this script here - Reset DMA

If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop.
Once it is on your desktop right click on the file and select "Run"

If you still can't run it then you can go here "Reset DMA" to see what I want to do



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 10 December 2012 - 03:13 PM

I reseted my DMA , situation is little better but PC is still slow and still when i start scan with avast i get BSOD , this time 0x0000000A.

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:24 PM

Posted 10 December 2012 - 03:31 PM

Greetings

I want you to run these next,

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.



Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 11 December 2012 - 10:56 AM

When i start scan with both tools i get BSOD [ IRQL less or not equal 0x000000A and 0x000007e ] :(

TDSS finished scan and it find one treat [ entech ] or some thing like that, but i get BSOD when i want to continue.

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:24 PM

Posted 11 December 2012 - 12:21 PM

Download Malwarebytes Anti-Rootkit from the link to the right. http://www.malwarebytes.org/products/mbar/
Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access
Windows Update
Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
Verify that your system is now functioning normally.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 12 December 2012 - 08:17 PM

Sorry for no reply , i already did mbar scan and nothing ! Problem still perssist.

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:24 PM

Posted 12 December 2012 - 10:03 PM

Greetings

I want you to run these next,

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.



Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 14 December 2012 - 02:40 PM

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-13 14:31:05
-----------------------------
14:31:05.515 OS Version: Windows 5.1.2600 Service Pack 3
14:31:05.515 Number of processors: 2 586 0x1C0A
14:31:05.515 ComputerName: HOME-D3869A02F3 UserName: Home
14:31:05.890 Initialize success
14:31:28.578 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
14:31:28.593 Disk 0 Vendor: TOSHIBA_MK1665GSX GJ002J Size: 152627MB BusType: 3
14:31:28.609 Disk 0 MBR read successfully
14:31:28.609 Disk 0 MBR scan
14:31:28.609 Disk 0 Windows XP default MBR code
14:31:28.609 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 51003 MB offset 63
14:31:28.609 Disk 0 Partition - 00 0F Extended LBA 101614 MB offset 104454630
14:31:28.625 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 101614 MB offset 104454693
14:31:28.640 Disk 0 scanning sectors +312560640
14:31:28.718 Disk 0 scanning C:\WINDOWS\system32\drivers
14:31:32.890 Service scanning
14:31:41.890 Modules scanning
14:31:51.062 Disk 0 trace - called modules:
14:31:53.234 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
14:31:53.250 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86d40ab8]
14:31:53.250 3 CLASSPNP.SYS[f7532fd7] -> nt!IofCallDriver -> \Device\00000064[0x86d66ba8]
14:31:53.250 5 ACPI.sys[f73c9620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x86d61d98]
14:31:53.265 Scan finished successfully
14:32:10.250 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Home\Desktop\MBR.dat"
14:32:10.265 The log file has been saved successfully to "C:\Documents and Settings\Home\Desktop\aswMBR.txt"

#15 RapidExtreme

RapidExtreme
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:24 AM

Posted 14 December 2012 - 02:46 PM

TDSSKiller log

Attached Files






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users