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Font causing BSOD


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6 replies to this topic

#1 hrolsons

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Posted 08 December 2012 - 09:10 PM

I was installing Age of Empires on my computer which is running Windows 7. The install hung while installing a font. Now, when I go to my font directory, either through Control Panel or Windows Explorer the computer crashes to a Blue Screen. I've tried to get in under Safe Mode as well.

Any ideas?

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#2 hamluis

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Posted 09 December 2012 - 02:09 PM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#3 hrolsons

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Posted 09 December 2012 - 05:48 PM

Speccy Report

MiniToolBox by Farbar Version: 25-11-2012
Ran by Derek (administrator) on 09-12-2012 at 15:45:21
Running from "C:\Users\Derek\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZEG6C53C"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/09/2012 03:28:00 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

Error: (12/09/2012 03:27:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/09/2012 00:30:54 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/08/2012 06:02:45 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

Error: (12/08/2012 06:02:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2012 03:02:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2012 03:02:37 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

Error: (12/08/2012 02:46:40 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

Error: (12/08/2012 02:46:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2012 00:41:15 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.


System errors:
=============
Error: (12/09/2012 03:28:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/09/2012 03:27:42 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error:
%%3

Error: (12/08/2012 06:03:35 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/08/2012 06:02:30 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error:
%%3

Error: (12/08/2012 03:03:51 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/08/2012 03:02:12 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error:
%%3

Error: (12/08/2012 03:02:11 PM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.

Signatures Attempted: %24

Error Code: 0x80070002

Error description: The system cannot find the file specified.

Signature version: 1.141.1285.0;1.141.1285.0

Engine version: %600

Error: (12/08/2012 02:47:30 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/08/2012 02:46:25 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error:
%%3

Error: (12/08/2012 02:46:25 PM) (Source: BugCheck) (User: )
Description: 0x00000050 (0xfffff900c1c83000, 0x0000000000000001, 0xfffff960000f23b4, 0x0000000000000000)C:\Windows\MEMORY.DMP120812-11122-01


Microsoft Office Sessions:
=========================
Error: (12/09/2012 03:28:00 PM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)

Error: (12/09/2012 03:27:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/09/2012 00:30:54 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (12/08/2012 06:02:45 PM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)

Error: (12/08/2012 06:02:40 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2012 03:02:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2012 03:02:37 PM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)

Error: (12/08/2012 02:46:40 PM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)

Error: (12/08/2012 02:46:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2012 00:41:15 PM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)


=========================== Installed Programs ============================

Adobe AIR (Version: 3.5.0.600)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.110)
Adobe Reader XI (Version: 11.0.00)
AirPort (Version: 5.6.1.2)
AMD Accelerated Video Transcoding (Version: 12.5.100.20928)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Install Manager (Version: 8.0.891.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2012.0928.1532.26058)
AMD Media Foundation Decoders (Version: 1.0.70928.1539)
AMD Steady Video Plug-In (Version: 2.04.0000)
AMD VISION Engine Control Center (Version: 2012.0928.1532.26058)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Bing Desktop (Version: 1.0.45.0)
Bonjour (Version: 3.0.0.10)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.1.2)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.9.0.9)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon Utilities Digital Photo Professional 3.10 (Version: 3.10.2.0)
Canon Utilities EOS Sample Music (Version: 1.0.0.204)
Canon Utilities EOS Utility (Version: 2.10.2.0)
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX (Version: 1.0.0.10)
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities Picture Style Editor (Version: 1.9.0.0)
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0928.1532.26058)
Catalyst Control Center InstallProxy (Version: 2012.0928.1532.26058)
Catalyst Control Center Localization All (Version: 2012.0928.1532.26058)
ccc-utility64 (Version: 2012.0928.1532.26058)
CCC Help Chinese Standard (Version: 2012.0928.1531.26058)
CCC Help Chinese Traditional (Version: 2012.0928.1531.26058)
CCC Help Czech (Version: 2012.0928.1531.26058)
CCC Help Danish (Version: 2012.0928.1531.26058)
CCC Help Dutch (Version: 2012.0928.1531.26058)
CCC Help English (Version: 2012.0928.1531.26058)
CCC Help Finnish (Version: 2012.0928.1531.26058)
CCC Help French (Version: 2012.0928.1531.26058)
CCC Help German (Version: 2012.0928.1531.26058)
CCC Help Greek (Version: 2012.0928.1531.26058)
CCC Help Hungarian (Version: 2012.0928.1531.26058)
CCC Help Italian (Version: 2012.0928.1531.26058)
CCC Help Japanese (Version: 2012.0928.1531.26058)
CCC Help Korean (Version: 2012.0928.1531.26058)
CCC Help Norwegian (Version: 2012.0928.1531.26058)
CCC Help Polish (Version: 2012.0928.1531.26058)
CCC Help Portuguese (Version: 2012.0928.1531.26058)
CCC Help Russian (Version: 2012.0928.1531.26058)
CCC Help Spanish (Version: 2012.0928.1531.26058)
CCC Help Swedish (Version: 2012.0928.1531.26058)
CCC Help Thai (Version: 2012.0928.1531.26058)
CCC Help Turkish (Version: 2012.0928.1531.26058)
CCleaner (Version: 3.24)
D3DX10 (Version: 15.4.2368.0902)
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
Etron USB3.0 Host Controller (Version: 0.104)
FlipShare (Version: 5.12.3.0)
GDR 2550 for SQL Server 2008 R2 (KB2716440) (64-bit) (Version: 10.51.2550.0)
iTunes (Version: 10.7.0.21)
Java Auto Updater (Version: 2.0.7.2)
Java™ 6 Update 37 (Version: 6.0.370)
Logitech Flow Scroll 4.0 (Version: 4.00.33)
Logitech SetPoint 6.32 (Version: 6.32.20)
Logitech Unifying Software 2.00 (Version: 2.00.43)
LogMeIn (Version: 4.1.2138)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2000 Professional (Version: 9.00.2720)
Microsoft Office 2003 Web Components (Version: 12.0.6213.1000)
Microsoft Report Viewer Redistributable 2008 (KB971119) (Version: 9.0.30731)
Microsoft Report Viewer Redistributable 2008 SP1
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 R2 (64-bit)
Microsoft SQL Server 2008 R2 Books Online (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Native Client (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Policies (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.51.2550.0)
Microsoft SQL Server 2008 Setup Support Files (Version: 10.1.2731.0)
Microsoft SQL Server Browser (Version: 10.51.2500.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (Version: 3.5.8080.0)
Microsoft SQL Server System CLR Types (x64) (Version: 10.51.2500.0)
Microsoft SQL Server VSS Writer (Version: 10.51.2500.0)
Microsoft Sync Framework Runtime v1.0 (x64) (Version: 1.0.1215.0)
Microsoft Sync Services for ADO.NET v2.0 (x64) (Version: 2.0.1215.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (Version: 9.0.30729)
Microsoft Visual Studio 6.0 Professional Edition
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.35191)
Microsoft Web Publishing Wizard 1.53
Mozilla Firefox (3.0.1) (Version: 3.0.1 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML4 Parser (Version: 1.0.0)
ON_OFF Charge B11.0110.1 (Version: 1.00.0001)
Pandora (Version: 2.0.6)
QuickTime (Version: 7.72.80.56)
Realtek Ethernet Controller Driver (Version: 7.38.113.2011)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.6409)
Realtek High Definition Audio Driver (Version: 6.0.1.6433)
Rise Of Legends (Version: 1.00.0000)
Service Pack 1 for SQL Server 2008 R2 (KB2528583) (64-bit) (Version: 10.51.2500.0)
Speccy (Version: 1.19)
SQL Server 2008 R2 Reporting Services (Version: 10.50.1600.1)
SQL Server 2008 R2 SP1 Analysis Services (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 BI Development Studio (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Client Tools (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Common Files (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Database Engine Services (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Database Engine Shared (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Full text search (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Integration Services (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Management Studio (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Reporting Services (Version: 10.51.2500.0)
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)
SUPERAntiSpyware (Version: 5.6.1010)
TurboTax 2011
TurboTax 2011 wcoiper (Version: 011.000.1697)
TurboTax 2011 WinPerFedFormset (Version: 011.000.3351)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0496)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0222)
TurboTax 2011 wrapper (Version: 011.000.0121)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
ViewSonic Monitor Drivers x64
ViewSonic Windows Vista x64 Signed Files
WebDrive (Version: 10.10.2567)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
World of Warcraft (Version: 5.1.0.16309)

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 16365.24 MB
Available physical RAM: 12688.65 MB
Total Pagefile: 32728.68 MB
Available Pagefile: 28178.8 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.62 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:55.8 GB) (Free:1.99 GB) NTFS
2 Drive d: (AOE2) (CDROM) (Total:0.31 GB) (Free:0 GB) CDFS
3 Drive e: (1THDD) (Fixed) (Total:931.51 GB) (Free:737.7 GB) NTFS
4 Drive f: (SSD2) (Fixed) (Total:55.9 GB) (Free:55.78 GB) NTFS

========================= Users: ========================================

User accounts for \\DLO-FIRST-BUILD

Administrator Derek Guest
LogMeInRemoteUser


**** End of log ****

Edited by hamluis, 10 December 2012 - 09:19 AM.


#4 hrolsons

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Posted 09 December 2012 - 06:15 PM

Whoops, I did a system restore yesterday and it seemed to have fixed the problem. Would still like to install Age of Empires though.

#5 hamluis

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Posted 10 December 2012 - 09:22 AM

Your CPU is runnig at 1 degree less than than the listed max temperature. I'd say that needs addressing, since normal use should be nowhere near the max.

Louis

#6 hrolsons

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Posted 10 December 2012 - 03:24 PM

Must have been a spike because monitoring it looks like it stays around 27 most of the time.

#7 hamluis

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Posted 10 December 2012 - 04:01 PM

:thumbup2: .

Louis




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