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microsoft and anti-virus redirects to google


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12 replies to this topic

#1 wijnand en ad

wijnand en ad

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  • Local time:07:24 PM

Posted 08 December 2012 - 04:50 PM

www.micoroft.com and many anti-virus sites are redirected to www.google.com
I had McAfee, now using malwarebytes on top of it.

Beside I my '-button is not working any more correct in Word; I have keyboard-config US-International but 'e is not displayed as é in Word, but as '' (double ')
In notepad no problem, I get é.
Same to other characters using ' " `` etc.

I don't know how to remove it (or 2 problems ?).

I have checked C:\Windows\System32\drivers\etc\hosts.
No active redirect.

Attached File  attach.txt   9.27KB   1 downloads

dds-log:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.9.2
Run by Sybren at 22:34:26 on 2012-12-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.31.1043.18.5996.4364 [GMT 1:00]
.
AV: McAfee Antivirus en antispyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Antivirus en antispyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\Alcohol Soft\Alcohol 52\StarWind\StarWindServiceAE.exe
C:\Program Files (x86)\Protected Search\ProtectedSearch.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Program Files (x86)\FilesFrog Update Checker\update_checker.exe
C:\Users\Sybren\AppData\Roaming\Beyme\cuys.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\igfxext.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
C:\Users\Sybren\AppData\Roaming\BrowserCompanion\tcbhn.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10x_ActiveX.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Program Files\EgisTec IPS\PMMUpdate.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.nl/
uSearch Bar = Preserve
uSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://acer.msn.com
mDefault_Search_URL = hxxp://www.google.com
mURLSearchHooks: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
mURLSearchHooks: uTorrentBar_NL Toolbar: {87775fdb-6972-41f9-ae51-8326e38cb206} - C:\Program Files (x86)\uTorrentBar_NL\prxtbuTor.dll
mURLSearchHooks: {462be121-2b54-4218-bf00-b9bf8135b23f} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: Shopping Assistant Plugin: {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files (x86)\PriceGong\2.6.4\PriceGongIE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20120324090547.dll
BHO: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
BHO: uTorrentBar_NL Toolbar: {87775fdb-6972-41f9-ae51-8326e38cb206} - C:\Program Files (x86)\uTorrentBar_NL\prxtbuTor.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Browser Companion Helper Verifier: {963B125B-8B21-49A2-A3A8-E37092276531} - C:\Program Files (x86)\BrowserCompanion\updatebhoWin32.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: DownTango Launcher Toolbar: {b52d0735-ec19-448a-abde-e01b5bd275d2} - C:\Users\Sybren\AppData\Roaming\DownTangoLauncherToolbar\DownTangoLauncherToolbar.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Softonic Helper Object: {E87806B5-E908-45FD-AF5E-957D83E58E68} - C:\Program Files (x86)\Softonic\Softonic\1.6.7.4\bh\Softonic.dll
BHO: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - <orphaned>
TB: DVDVideoSoftTB Toolbar: {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
TB: uTorrentBar_NL Toolbar: {87775FDB-6972-41F9-AE51-8326E38CB206} - C:\Program Files (x86)\uTorrentBar_NL\prxtbuTor.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
TB: uTorrentBar_NL Toolbar: {87775fdb-6972-41f9-ae51-8326e38cb206} - C:\Program Files (x86)\uTorrentBar_NL\prxtbuTor.dll
TB: DownTango Launcher Toolbar: {b52d0735-ec19-448a-abde-e01b5bd275d2} - C:\Users\Sybren\AppData\Roaming\DownTangoLauncherToolbar\DownTangoLauncherToolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Softonic Toolbar: {5018CFD2-804D-4C99-9F81-25EAEA2769DE} - C:\Program Files (x86)\Softonic\Softonic\1.6.7.4\SoftonicTlbr.dll
uRun: [KiesPDLR] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
uRun: [SDP] C:\Program Files (x86)\FilesFrog Update Checker\update_checker.exe /auto
uRun: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 52\AxAutoMntSrv.exe" -automount
uRun: [Naunek] C:\Users\Sybren\AppData\Roaming\Beyme\cuys.exe
uRun: [ctfmon.exe] C:\Windows\System32\CTFMON.EXE
uRun: [GoogleChromeAutoLaunch_230665D20B9D4E9870BE9483CA99C952] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
mRun: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun
mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
StartupFolder: C:\Users\Sybren\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\Users\Sybren\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\tcbhn.lnk - C:\Users\Sybren\AppData\Roaming\BrowserCompanion\tcbhn.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {45d8438c-b51d-47a8-aeea-9061535f25f1} - {b52d0735-ec19-448a-abde-e01b5bd275d2}
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{4544B149-1FFE-4784-BC3E-B01D84A9BE1A} : DHCPNameServer = 40.30.1.201 40.30.1.202
TCP: Interfaces\{CEE2E614-82A2-4180-9E16-55D3506879D9} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{CEE2E614-82A2-4180-9E16-55D3506879D9}\D416274796A6E6026202C4F6474756D276163747 : DHCPNameServer = 212.54.40.25 212.54.35.25
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: base64 - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - C:\Program Files (x86)\BrowserCompanion\tdataprotocol.dll
Handler: chrome - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - C:\Program Files (x86)\BrowserCompanion\tdataprotocol.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: prox - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - C:\Program Files (x86)\BrowserCompanion\tdataprotocol.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~3\browse~1\22630~1.40\{16cdf~1\browse~1.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://acer.msn.com
x64-mDefault_Page_URL = hxxp://acer.msn.com
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\mcafee\SystemCore\ScriptSn.20120324090547.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: base64 - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - <orphaned>
x64-Handler: chrome - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - <orphaned>
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: prox - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - <orphaned>
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2011-3-13 752672]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-3-13 335784]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-12-7 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-12-7 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-12-7 62776]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-5-13 249648]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2011-10-13 352336]
R2 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2011-12-7 872552]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-5-30 36456]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-10-13 13336]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-10-13 244624]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-2 399432]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-2 676936]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-26 201304]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-26 201304]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-26 201304]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-26 201304]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2011-10-13 237920]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2011-10-13 218320]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2011-10-13 177144]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-4-24 256832]
R2 StarWindServiceAE;StarWind AE Service;C:\Program Files (x86)\Alcohol Soft\Alcohol 52\StarWind\StarWindServiceAE.exe [2009-12-23 370688]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-12-7 2656280]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-6-15 245760]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-3-13 69672]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-10-13 317440]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-10-13 169584]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-12-2 25928]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-3-13 300392]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-3-13 513456]
S2 AxAutoMntSrv;Alcohol Virtual Drive Auto-mount Service;C:\Program Files (x86)\Alcohol Soft\Alcohol 52\AxAutoMntSrv.exe [2012-1-5 75624]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2011-1-14 74840]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-6-7 191752]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2012-4-18 99384]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-6-21 173424]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2012-10-26 196440]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2011-10-13 224704]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2011-3-13 106112]
S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2012-4-18 203320]
S3 ssudobex;SAMSUNG Mobile USB OBEX Serial Port(DEVGURU Ver.);C:\Windows\System32\drivers\ssudobex.sys [2012-4-18 203320]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies-service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-9 1255736]
S3 WSDScan;Ondersteuning voor WSD-scan via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-14 25088]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-26 201304]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
.
=============== Created Last 30 ================
.
2012-12-02 14:11:41 -------- d-----w- C:\Users\Sybren\AppData\Roaming\Malwarebytes
2012-12-02 14:11:31 -------- d-----w- C:\ProgramData\Malwarebytes
2012-12-02 14:11:29 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-12-02 14:11:29 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-11-26 22:15:03 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2012-11-25 20:52:15 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2012-11-25 20:52:15 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2012-11-25 19:26:01 -------- d-----w- C:\Program Files\CCleaner
2012-11-25 19:25:24 -------- d-----w- C:\Users\Sybren\AppData\Roaming\BrowserCompanion
2012-11-25 19:25:23 -------- d-----w- C:\Program Files (x86)\BrowserCompanion
2012-11-25 19:24:40 -------- d-----w- C:\Program Files (x86)\Vittalia
2012-11-18 17:45:37 2560 ----a-w- C:\Windows\System32\drivers\nl-NL\wdf01000.sys.mui
2012-11-18 17:45:36 9728 ----a-w- C:\Windows\System32\Wdfres.dll
2012-11-18 17:45:36 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys
2012-11-18 17:45:36 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys
2012-11-18 11:23:12 -------- d-----w- C:\Program Files (x86)\Softonic
2012-11-18 11:21:58 -------- d-----w- C:\Program Files (x86)\Game_Maker8
2012-11-18 09:34:54 95744 ----a-w- C:\Windows\System32\synceng.dll
2012-11-18 09:34:54 78336 ----a-w- C:\Windows\SysWow64\synceng.dll
2012-11-16 14:40:01 -------- d-sh--w- C:\ProgramData\DSS
2012-11-16 14:33:09 -------- d-----w- C:\ProgramData\Windows
2012-11-16 14:32:55 -------- d-----w- C:\Users\Sybren\AppData\Roaming\Vaonyz
2012-11-16 14:32:55 -------- d-----w- C:\Users\Sybren\AppData\Roaming\Ryuhyf
2012-11-16 14:32:55 -------- d-----w- C:\Users\Sybren\AppData\Roaming\Beyme
2012-11-14 23:02:50 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2012-11-14 17:36:59 28168 ----a-w- C:\Windows\System32\X3DAudio1_3.dll
2012-11-14 15:31:58 -------- d-----w- C:\Users\Sybren\AppData\Roaming\Origin
2012-11-14 15:31:58 -------- d-----w- C:\Program Files (x86)\Origin Games
2012-11-14 15:31:27 -------- d-----w- C:\Users\Sybren\AppData\Local\Origin
2012-11-14 15:29:44 -------- d-----w- C:\ProgramData\Origin
2012-11-14 15:29:43 -------- d-----w- C:\ProgramData\Electronic Arts
2012-11-14 15:29:27 -------- d-----w- C:\Program Files (x86)\Origin
2012-11-13 20:18:24 -------- d-----w- C:\Windows\System32\drivers\NSSx64\0307020.005
2012-11-13 20:18:24 -------- d-----w- C:\Windows\System32\drivers\NSSx64
2012-11-13 20:18:24 -------- d-----w- C:\Program Files (x86)\Norton Security Scan
2012-11-13 20:18:23 -------- d-----w- C:\ProgramData\Norton
2012-11-13 20:18:21 -------- d-----w- C:\ProgramData\NortonInstaller
2012-11-13 20:18:21 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2012-11-13 16:40:13 -------- d-----w- C:\Windows\SysWow64\Adobe
2012-11-10 17:26:06 -------- d-----w- C:\Users\Sybren\AppData\Roaming\TuneUp Software
2012-11-10 17:25:56 -------- d-----w- C:\ProgramData\TuneUp Software
2012-11-10 17:25:52 -------- d-sh--w- C:\ProgramData\{C4ABDBC8-1C81-42C9-BFFC-4A68511E9E4F}
2012-11-10 17:25:52 -------- d--h--w- C:\ProgramData\Common Files
2012-11-10 17:24:39 -------- d-----w- C:\Users\Sybren\AppData\Roaming\OpenCandy
2012-11-10 17:24:39 -------- d-----w- C:\Program Files (x86)\DVDVideoSoft
2012-11-10 17:24:39 -------- d-----w- C:\Program Files (x86)\Common Files\DVDVideoSoft
2012-11-10 17:17:12 -------- d-----w- C:\Users\Sybren\AppData\Local\Spotify
2012-11-10 17:16:36 -------- d-----w- C:\Users\Sybren\AppData\Roaming\Spotify
.
==================== Find3M ====================
.
2012-11-26 22:14:59 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-11-26 22:14:59 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-10-18 18:25:58 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll
2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll
2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll
2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll
2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll
2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll
2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll
2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll
2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll
2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll
2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-09-13 14:19:14 560184 ----a-w- C:\Windows\System32\drivers\sptd.sys
.
============= FINISH: 22:35:24,38 ===============

Edited by wijnand en ad, 08 December 2012 - 04:55 PM.


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#2 gringo_pr

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Posted 08 December 2012 - 05:58 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 wijnand en ad

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Posted 08 December 2012 - 06:53 PM

All issues seems to be solved.
Thx a lot !

#4 wijnand en ad

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Posted 08 December 2012 - 06:56 PM

Here my logs.
Issues seems to be solved.
Do you know what it was ? Virus ?

Attached Files



#5 gringo_pr

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Posted 08 December 2012 - 09:44 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 wijnand en ad

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Posted 09 December 2012 - 05:36 PM

Run Combofix
It seems the laptop is working fine new.

Attached Files


Edited by wijnand en ad, 09 December 2012 - 05:38 PM.


#7 gringo_pr

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Posted 09 December 2012 - 11:39 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

Bing Bar
BrowserCompanion
Internet Explorer Toolbar 4.6 by SweetPacks
PriceGong 2.6.4
SweetIM for Messenger 3.7
uTorrentBar_NL Toolbar
Yontoo 1.10.02
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#8 gringo_pr

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Posted 13 December 2012 - 12:10 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 wijnand en ad

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Posted 15 December 2012 - 06:17 PM

logfile added

Attached Files



#10 gringo_pr

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Posted 15 December 2012 - 09:18 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
      O4 - HKLM\..\Run: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
      O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 52\AxAutoMntSrv.exe" -automount
      O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_230665D20B9D4E9870BE9483CA99C952] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
      O4 - Startup: OneNote 2010 Schermopname en Snel starten.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

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Posted 21 December 2012 - 12:12 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

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Posted 26 December 2012 - 02:23 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

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Posted 29 December 2012 - 12:33 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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