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New modem?


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#1 frankp316

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Posted 08 December 2012 - 06:02 AM

I'm getting a new desktop PC this week which will have Windows 7 as opposed to my current PC which has Windows XP. So do I need to call my cable company and have them install a new modem? It's a Motorola Surfboard and I have had it since I moved here in 2005. Is it compatible with Windows 7?

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#2 Queen-Evie

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Posted 08 December 2012 - 09:03 AM

You will not have to get a new modem. The only thing you will need to do is make all your connections and you should be good to go.

If you can't access the internet after making your connections power cycle the modem.

#3 frankp316

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Posted 08 December 2012 - 12:34 PM

OK figured it was better to ask now than later. I just paid for the PC and can't wait to get it.

#4 Queen-Evie

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Posted 08 December 2012 - 01:58 PM

Since you have had the modem since 2007 you might want to check with your ISP to see if it is still supported. Modems do eventually get to end-of-life.

#5 frankp316

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Posted 13 December 2012 - 03:01 PM

I got my new computer yesterday. It turns out the modem is fine but it needed a new ethernet cable. A Rogers service guy brought it today and I'm back in business.

#6 Animal

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Posted 13 December 2012 - 03:53 PM

Thank you for letting us know you're back in business. Enjoy the new computer. :thumbup2:

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