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Weird site names appear in the bottom left corner of my browser every time I go anywhere online!!


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13 replies to this topic

#1 chasethecarrot

chasethecarrot

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  • Local time:06:26 AM

Posted 07 December 2012 - 10:57 PM

Every time I go to any site at all, these weird addresses appear in the bottom left corner of the screen. Is this some kind of virus?? I got rid of a bad virus a couple of months ago, and I've run several different kinds of scans recently to check for a new virus but everything comes up clean. What is going on here??

After the virus I got a couple of months ago, my Internet explorer never worked right again. It stopped working completely, just wouldn't load any sites, and I couldn't uninstall it but I installed Firefox and it worked fine so I just started using Firefox instead. I guess I should also mention that I received help from an admin on this site for my previous virus problem, and after looking at all my virus scan logs and everything, their final consensus was that I merely needed to uninstall Internet explorer (but since windows won't let me uninstall it, I just switched to Firefox instead).

Anyway, as I've been noticing the weird addresses in the bottom left of my browser, I've also frequently been unable to load pages at all, or they load extremely slowly. What is going on???

Some examples of what is showing up in the corner as I attempt to load a video on Hulu:

"waiting for t2.hulu.com
Waiting for p.hulu.com
Transferring data from beacon.scorecardresearch.com
Waiting for www.google-analytics.com
Connected to ib3.huluim.com
Transferring data from ib1.huluim.com
Read s-static.ak.facebook.com"

Etc. Can anyone please, please help??

Huge thanks in advance!!!!

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#2 Broni

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  • Local time:06:26 AM

Posted 08 December 2012 - 03:45 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 chasethecarrot

chasethecarrot
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Posted 09 December 2012 - 02:01 AM

First of all, I'm SOOOO thankful to have your help!
And secondly....well, here goes:



Security Check log:

Results of screen317's Security Check version 0.99.56
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.65.1.1000
JavaFX 2.0.3
Java™ 7 Update 3
Java version out of Date!
Adobe Flash Player 11.5.502.110
Mozilla Firefox (17.0.1)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````



Farbar Service Scanner log:


Farbar Service Scanner Version: 07-12-2012
Ran by Jordana (administrator) on 08-12-2012 at 22:26:06
Running from "C:\Users\Jordana\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****




Mini Toolbox Log:MiniToolBox by Farbar Version: 25-11-2012
Ran by Jordana (administrator) on 08-12-2012 at 22:29:21
Running from "C:\Users\Jordana\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
127.0.0.1 localhost
127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6205 = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Jordana-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : A0-88-B4-AC-1F-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : A0-88-B4-AC-1F-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6205
Physical Address. . . . . . . . . : A0-88-B4-AC-1F-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f1d0:3959:7ee5:ff00%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.198(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, December 07, 2012 6:05:33 PM
Lease Expires . . . . . . . . . . : Sunday, December 09, 2012 10:05:42 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 463505588
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-50-D2-75-B8-70-F4-E3-EB-15
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : B8-70-F4-E3-EB-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8E5C2957-D678-4D49-8C49-F8FA71F99045}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3800:2fa3:3f57:fe39(Preferred)
Link-local IPv6 Address . . . . . : fe80::3800:2fa3:3f57:fe39%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{F89BDDF0-C5B4-4FA1-A3C0-4F2F7F609884}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8106BFD1-22AC-4320-9B5F-8ADE38BA97DE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C91AB414-CE82-42D2-A86C-1F898AF803B7}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4007:801::1005
74.125.224.233
74.125.224.231
74.125.224.224
74.125.224.228
74.125.224.225
74.125.224.232
74.125.224.238
74.125.224.230
74.125.224.227
74.125.224.226
74.125.224.229


Pinging google.com [74.125.224.224] with 32 bytes of data:
Reply from 74.125.224.224: bytes=32 time=14ms TTL=55
Reply from 74.125.224.224: bytes=32 time=24ms TTL=55

Ping statistics for 74.125.224.224:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 24ms, Average = 19ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
98.138.253.109
72.30.38.140


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=91ms TTL=49
Reply from 98.138.253.109: bytes=32 time=123ms TTL=49

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 91ms, Maximum = 123ms, Average = 107ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...a0 88 b4 ac 1f ed ......Microsoft Virtual WiFi Miniport Adapter #2
15...a0 88 b4 ac 1f ed ......Microsoft Virtual WiFi Miniport Adapter
14...a0 88 b4 ac 1f ec ......Intel® Centrino® Advanced-N 6205
11...b8 70 f4 e3 eb 15 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.198 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.198 286
192.168.1.198 255.255.255.255 On-link 192.168.1.198 286
192.168.1.255 255.255.255.255 On-link 192.168.1.198 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.198 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.198 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
18 58 ::/0 On-link
1 306 ::1/128 On-link
18 58 2001::/32 On-link
18 306 2001:0:9d38:6ab8:3800:2fa3:3f57:fe39/128
On-link
14 286 fe80::/64 On-link
18 306 fe80::/64 On-link
18 306 fe80::3800:2fa3:3f57:fe39/128
On-link
14 286 fe80::f1d0:3959:7ee5:ff00/128
On-link
1 306 ff00::/8 On-link
18 306 ff00::/8 On-link
14 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/08/2012 10:43:05 AM) (Source: Google Update) (User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/08/2012 09:41:34 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/08/2012 06:48:26 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (12/07/2012 06:05:33 PM) (Source: Google Update) (User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/07/2012 01:43:05 PM) (Source: Google Update) (User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/07/2012 11:14:46 AM) (Source: Google Update) (User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/07/2012 03:18:53 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (12/06/2012 11:38:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/06/2012 11:38:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/06/2012 11:38:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.


System errors:
=============
Error: (11/26/2012 11:21:32 AM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (11/26/2012 11:21:32 AM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (11/26/2012 11:21:29 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 21

Error: (11/26/2012 11:21:26 AM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (11/26/2012 11:21:18 AM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (11/26/2012 11:21:14 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
discache
mwlPSDFilter
mwlPSDNServ
mwlPSDVDisk
spldr
Wanarpv6

Error: (11/26/2012 11:21:14 AM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:
%%1068

Error: (11/26/2012 11:20:03 AM) (Source: DCOM) (User: )
Description: {73C9DFA0-750D-11E1-B0C4-0800200C9A66}

Error: (11/26/2012 04:39:13 AM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (11/26/2012 04:39:13 AM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


Microsoft Office Sessions:
=========================
Error: (12/08/2012 10:43:05 AM) (Source: Google Update)(User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/08/2012 09:41:34 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/08/2012 06:48:26 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (12/07/2012 06:05:33 PM) (Source: Google Update)(User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/07/2012 01:43:05 PM) (Source: Google Update)(User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/07/2012 11:14:46 AM) (Source: Google Update)(User: Jordana-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/07/2012 03:18:53 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (12/06/2012 11:38:49 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Jordana\Downloads\esetsmartinstaller_enu.exe

Error: (12/06/2012 11:38:49 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Jordana\Downloads\esetsmartinstaller_enu.exe

Error: (12/06/2012 11:38:49 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Jordana\Downloads\esetsmartinstaller_enu.exe


=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Acer Backup Manager (Version: 3.0.0.99)
Acer Crystal Eye Webcam (Version: 1.0.1904)
Acer ePower Management (Version: 6.00.3006)
Acer eRecovery Management (Version: 5.00.3502)
Acer Games (Version: 1.0.3.0)
Acer Registration (Version: 1.04.3503)
Acer ScreenSaver (Version: 1.1.0621.2011)
Acer Updater (Version: 1.02.3500)
Acer USB Charge Manager (Version: 1.00.3001)
Acer VCM (Version: 4.05.3501)
Adobe AIR (Version: 2.7.0.19480)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Flash Player 11 Plugin (Version: 11.5.502.110)
Adobe Reader X MUI (Version: 10.0.0)
Agatha Christie - Dead Man's Folly (Version: 2.2.0.95)
Agatha Christie - Death on the Nile (Version: 2.2.0.98)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
Backup Manager V3 (Version: 3.0.0.99)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 7.0.765.0)
Build-a-lot 4 - Power Source (Version: 2.2.0.97)
Canon MX410 series MP Drivers
CCleaner (Version: 3.23)
Chronicles of Albian (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
clear.fi (Version: 1.0.1517_36458)
clear.fi (Version: 1.0.1720.00)
clear.fi (Version: 9.0.7709)
clear.fi Client (Version: 1.00.3500)
Conexant HD Audio (Version: 8.54.8.50)
Coupon Printer for Windows (Version: 5.0.0.1)
Cradle of Rome 2 (Version: 2.2.0.95)
D3DX10 (Version: 15.4.2368.0902)
DivX Setup (Version: 2.6.1.9)
Dora's World Adventure (Version: 2.2.0.95)
Dracula: Love Kills (Version: 2.2.0.110)
eBay Worldwide (Version: 2.2.0409)
ESET Online Scanner v3
ETDWare PS/2-X64 8.0.6.3_WHQL (Version: 8.0.6.3)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FATE: The Cursed King (Version: 2.2.0.97)
Final Drive: Nitro (Version: 2.2.0.95)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Google Talk Plugin (Version: 3.10.2.10212)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Google Update Helper (Version: 1.3.21.123)
Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
Halloween: Trick or Treat (Version: 3.0.2.32)
Identity Card (Version: 1.00.3501)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2345)
Intel® PROSet/Wireless WiFi Software (Version: 14.01.1000)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Intel® WiDi (Version: 2.1.41.0)
Intel® Wireless Display
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 3 (Version: 7.0.30)
JavaFX 2.0.3 (Version: 2.0.3)
Jewel Match 3 (Version: 2.2.0.97)
Junk Mail filter update (Version: 15.4.3502.0922)
Launch Manager (Version: 5.1.7)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.5131.5000)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MotoHelper 2.1.40 Driver 5.5.0 (Version: 2.1.40)
MotoHelper MergeModules (Version: 1.2.0)
Motorola MMCP Drivers Installation 1.0.2 (Version: 1.0.2)
Motorola Mobile Drivers Installation 5.5.0 (Version: 5.5.0)
Motorola Software Update (Version: 01.16.34)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery Agency: Visions In Time (Version: 3.0.2.32)
Mystery of Mortlake Mansion (Version: 2.2.0.98)
Mysteryville (Version: 2.2.0.98)
MyWinLocker (Version: 4.0.14.27)
MyWinLocker 4 (Version: 4.0.14.27)
MyWinLocker Suite (Version: 4.0.14.18)
Nancy Drew: Treasure in the Royal Tower (Version: 2.2.0.98)
newsXpresso (Version: 1.0.0.40)
NOOK for PC (Version: 2.5.4.7070)
Norton Online Backup (Version: 2.1.17869)
NTI Media Maker 9 (Version: 9.0.2.8942)
OpenOffice.org 3.3 (Version: 3.3.9567)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.95)
Realtek PCIE Card Reader (Version: 6.1.7600.74)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.34.0)
Secret of the Past The Mother's Diary (Version: 3.0.2.32)
Shredder (Version: 2.0.8.9)
Skype™ 5.10 (Version: 5.10.116)
Spotify (Version: 0.8.5.1333.g822e0de8)
Times Reader (Version: 2.055)
Torchlight (Version: 2.2.0.97)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update Installer for WildTangent Games App
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Virtual Villagers 5 - New Believers (Version: 2.2.0.97)
Welcome Center (Version: 1.02.3503)
WIDCOMM Bluetooth Software (Version: 6.3.0.7300)
WildTangent Games (Version: 1.0.4.0)
WildTangent Games App (Version: 4.0.10.2)
Windows Live (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Women's Murder Club - A Darker Shade of Grey (Version: 2.2.0.97)
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zuma's Revenge (Version: 2.2.0.97)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 3947.86 MB
Available physical RAM: 2588.27 MB
Total Pagefile: 7893.91 MB
Available Pagefile: 6576.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.5 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:447.65 GB) (Free:396.65 GB) NTFS

========================= Users: ========================================

User accounts for \\JORDANA-PC

Administrator Guest Jordana


**** End of log ****












MBAM log:


Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.09.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Jordana :: JORDANA-PC [administrator]

12/8/2012 10:38:42 PM
mbam-log-2012-12-08 (22-38-42).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 205265
Time elapsed: 2 minute(s), 18 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)





aswMBR log:


aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-08 22:41:35
-----------------------------
22:41:35.068 OS Version: Windows x64 6.1.7601 Service Pack 1
22:41:35.068 Number of processors: 4 586 0x2A07
22:41:35.068 ComputerName: JORDANA-PC UserName: Jordana
22:41:35.973 Initialize success
22:48:48.811 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
22:48:48.811 Disk 0 Vendor: ST950032 0001 Size: 476940MB BusType: 3
22:48:48.826 Disk 0 MBR read successfully
22:48:48.826 Disk 0 MBR scan
22:48:48.826 Disk 0 Windows 7 default MBR code
22:48:48.842 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 18432 MB offset 2048
22:48:48.858 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 37750784
22:48:48.858 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 458406 MB offset 37955584
22:48:48.889 Disk 0 scanning C:\Windows\system32\drivers
22:48:56.174 Service scanning
22:49:13.256 Modules scanning
22:49:13.256 Disk 0 trace - called modules:
22:49:13.319 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
22:49:13.319 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800690a060]
22:49:13.319 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0xfffffa8004abd050]
22:49:13.319 Scan finished successfully
22:49:37.733 Disk 0 MBR has been saved successfully to "C:\Users\Jordana\Desktop\MBR.dat"
22:49:37.733 The log file has been saved successfully to "C:\Users\Jordana\Desktop\aswMBR.txt"






THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU!!!!!!!!!!!!!!!!!

#4 Broni

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Posted 09 December 2012 - 01:47 PM

First of all I don't see any AV program running.

Install ONE of these:

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
Note for Windows 8 users: Microsoft Security Essentials comes preinstalled and renamed as Windows Defender.
You can keep it or you have to disable it before installing another AV program. How to...

- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

Update, run full scan, report on any findings.

============================

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.


=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

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#5 chasethecarrot

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Posted 09 December 2012 - 11:24 PM

Avast scan log:


File name Severity Status Action
C:\Users\Jordana\...\8821.8BB High Threat:INI:Cycbot-gen [Trj] Move to Chest
C:\Windows\SysWOW64\...\8821.8BB High Threat:INI:Cycbot-gen [Trj] Move to Chest





Adwcleaner log:



# AdwCleaner v2.100 - Logfile created 12/09/2012 at 19:21:00
# Updated 09/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Jordana - JORDANA-PC
# Boot Mode : Normal
# Running from : C:\Users\Jordana\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk
Folder Deleted : C:\Users\Jordana\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Jordana\AppData\LocalLow\CouponAlert_2p

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\CouponAlert_2p
Key Deleted : HKCU\Software\AppDataLow\Software\iWon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C7E7FB02-C4FD-446E-8F5B-463A049935BF}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{0F1794F2-900B-4C81-8146-9234E5CC5BE2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{21D9997E-5D2A-4737-BCBA-C958C0590295}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{58E64AEE-516A-4DFC-AC38-31C50E8AF0F1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{5F701D7D-C869-41F0-B0E2-8136F02B539C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6BDA50D2-5597-4C68-A842-9B857FCCDA49}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6CA3D0AB-F807-462C-BA7F-E27F07F91E32}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8997561D-CF0B-42C7-AAE6-78801B3ADC7F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{92580E8C-88F5-4551-9D9E-8147E7EE2C32}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A786F51D-B3C7-4F52-91EF-E1A892C2A2AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D8AF87C1-0B1E-494B-AAF0-CECC3FFEDF99}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{DAFC4DAE-7794-4E16-9A98-F6001303DCD0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EAB77009-B974-48DF-8229-E70CFAA11C69}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EBAA6283-B61F-4DDD-9659-56635433A307}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EFB0C189-5077-4340-9838-AF7B8E792A54}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EFB4F034-3EB5-48D5-84DD-89BBCF9A182F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F9D45087-1CF1-452E-9649-FDFDAC578E03}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FF2EBC1C-6579-41DB-91DD-945A1C8DB2D2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2AF08E71-3657-462F-898C-F7E791948F94}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{56965DCF-718F-4148-BECF-5A2B466F4556}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7225F6C9-CF64-4D6D-AE8A-169779FD7B4D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{004EB151-885B-4A9E-A22D-CA98DD998D75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{041278C7-DF92-486D-AE85-921BDFC75A43}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0F1794F2-900B-4C81-8146-9234E5CC5BE2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1116A14B-F6A3-4FD9-A00E-FF8CF270EE48}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{21D9997E-5D2A-4737-BCBA-C958C0590295}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{36A7148B-639E-423C-90BB-30B6E1A40BD7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{56965DCF-718F-4148-BECF-5A2B466F4556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{58E64AEE-516A-4DFC-AC38-31C50E8AF0F1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5F701D7D-C869-41F0-B0E2-8136F02B539C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{61DAB0AD-AD23-4E40-84AC-7C6CE64D4EB3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{65D8E17B-312E-4E12-913B-A841A8631143}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6BDA50D2-5597-4C68-A842-9B857FCCDA49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6CA3D0AB-F807-462C-BA7F-E27F07F91E32}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{860AF5D1-0735-409D-8E5F-E3E99356D7E9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8997561D-CF0B-42C7-AAE6-78801B3ADC7F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{92580E8C-88F5-4551-9D9E-8147E7EE2C32}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A0636D37-97D0-4DC4-95A6-93AABA07437F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A786F51D-B3C7-4F52-91EF-E1A892C2A2AE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D244EAC5-A0F5-4859-A1F8-18ABC0AC3A00}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8AF87C1-0B1E-494B-AAF0-CECC3FFEDF99}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC4DAE-7794-4E16-9A98-F6001303DCD0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAB77009-B974-48DF-8229-E70CFAA11C69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EBAA6283-B61F-4DDD-9659-56635433A307}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFB0C189-5077-4340-9838-AF7B8E792A54}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFB4F034-3EB5-48D5-84DD-89BBCF9A182F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F9D45087-1CF1-452E-9649-FDFDAC578E03}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FF2EBC1C-6579-41DB-91DD-945A1C8DB2D2}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16455

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default
File : C:\Users\Jordana\AppData\Roaming\Mozilla\Firefox\Profiles\krc17npn.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [6858 octets] - [09/12/2012 19:21:00]

########## EOF - C:\AdwCleaner[S1].txt - [6918 octets] ##########




ESET didn't find anything.



Thank you again! Eagerly awaiting your reply. :) My browser is still really slow (Firefox; IE still doesn't work at all), and those weird addresses are still appearing in the bottom left corner... I hope this can be fixed!

#6 Broni

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Posted 09 December 2012 - 11:26 PM

Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
Make sure you follow ALL steps listed there.

See if IE will work afterwards.

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#7 chasethecarrot

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Posted 10 December 2012 - 01:27 AM

firefox seems to be faster now, but IE is still not working...


:/


Looks like those ad-like addresses are still coming across the bottom of the screen, too (just much faster now, lol).

Now what, wise leader? :)

#8 Broni

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Posted 10 December 2012 - 06:42 PM

I looked again at those addresses from your first post and I don't see anything bad there.
When a web page loads it'll display stuff like that at the bottom especially pages with a lot of content.

FSS shows couple of other issues and we need to take care of them.

Download Windows Repair (all in one) from this site

Install the program then run it.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

Posted Image



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

Posted Image


Go to Step 4 and under "System Restore" click on Create button:

Posted Image


Go to Start Repairs tab and click Start button.

Posted Image


Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

Posted Image

Click on box next to the Restart System when Finished. Then click on Start.

Post new FSS log.

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#9 chasethecarrot

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Posted 11 December 2012 - 01:56 AM

I didn't notice that the screen said to disable my antivirus program until after I had started the final phase of this process... Then the computer restarted (after the program finished) and now my screen is just blue and windows isn't booting up at all... What should I do??

I didn't notice that the screen said to disable my antivirus program until after I had started the final phase of this process... Then the computer restarted (after the program finished) and now my screen is just blue and windows isn't booting up at all... What should I do??

#10 Broni

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Posted 11 December 2012 - 01:53 PM

Turn the computer off.
Wait 1 minute.
Turn it back on.
Same issue?

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#11 chasethecarrot

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Posted 12 December 2012 - 01:40 AM

Yay!!!!!!!!! IE even works now!!!!!!
Should I run the FSS scan again?


THANK YOU!!!!!!!!!!!!!

#12 Broni

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Posted 12 December 2012 - 11:48 AM

Good news :)
Yes, give me new FSS log.

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#13 chasethecarrot

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Posted 12 December 2012 - 04:17 PM

New FSS log:

Farbar Service Scanner Version: 07-12-2012
Ran by Jordana (administrator) on 12-12-2012 at 13:13:46
Running from "C:\Users\Jordana\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****





Thanks again!!

#14 Broni

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Posted 12 December 2012 - 04:42 PM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

===========================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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