Posted 07 December 2012 - 03:05 PM
I need some help !
Two days ago McAfee alerted me in message box that they had quaranteed a trojan horse. When I went to start my computer after work yesterday it went to start up repair which could not fix the problem automatically. In the system recovery options, #1 didn't work as states, #2syastem restore says no points (there were lots prior), #3no back up image avail #4windows memory diagnostic says all cool until it restarts then back to start up repair, and #5;is where I sit.
In the past learned to run rstrui.exe from command prompt ..gives same response as above.
This is a PC dell all in one built on windows vista and upgraded to windows 7. Hard drive c and d labelled recovery.
Can't get to safe mode or anywhere to copy save files.
Any suggestions (note I am only a novice in this aspect of computers)