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system recovery from command prompt


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#1 scottnew2lb

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Posted 07 December 2012 - 03:05 PM

I need some help !
Two days ago McAfee alerted me in message box that they had quaranteed a trojan horse. When I went to start my computer after work yesterday it went to start up repair which could not fix the problem automatically. In the system recovery options, #1 didn't work as states, #2syastem restore says no points (there were lots prior), #3no back up image avail #4windows memory diagnostic says all cool until it restarts then back to start up repair, and #5;is where I sit.

In the past learned to run rstrui.exe from command prompt ..gives same response as above.

This is a PC dell all in one built on windows vista and upgraded to windows 7. Hard drive c and d labelled recovery.

Can't get to safe mode or anywhere to copy save files.

Any suggestions (note I am only a novice in this aspect of computers)

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#2 scottnew2lb

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Posted 07 December 2012 - 03:31 PM

I am reading the tutorial on command prompt ( on my Google tablet) and when I entered bcdedit this is what I got:
Windows boot manager
Identifier. <bootmgr>
Device. Partition=c:
Description. Windows boot manager
Locale. <globalsettings>
Default. <default>
Resume object. <7ff25c3d-d960-11de-a8c8-0023540f8f41>
Display order. <default>
Toolsdiplayorder. <memdiag>
Timeout. 30

#3 scottnew2lb

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Posted 07 December 2012 - 03:39 PM

And then
Windows boot loader
Identifier. <default>
Device. partition c:
Path. \Windows\system32\winload.exe
Description. Windows 7
Locale. En-us
Inherit. <bootloadersettings>
Recovery sequence. <7ff24c3d-d960-11de-a8c8-0023540f8f41>
Recovery enabled. Yes
Osdevice. Partition c:
System root. \windows
Resume object. <same string of char as recovery sequence line...
Nx. Option

Now at x:\sources>

And don't know what to do next

#4 Artrooks

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Posted 07 December 2012 - 05:42 PM

The fact that McAfee found a trojan, your system restore points are gone, and the computer won't boot, leads me to recommend that you post in Bleeping Computer's Virus, Trojan, Spyware, and Malware Removal Logs Forum. They have specialists who deal with infected computers that won't boot. Follow the Forum Guidelines as well as you can with a non-booting computer.

In the mean time, you can follow these instructions to copy your important data to an external USB device : Copy and Paste Outside Windows Vista or Windows 7
  • Arrow down the page and try Method Two.

Regards,
Brooks



 





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