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NEED HELP WITH BSOD IN XP HOME


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7 replies to this topic

#1 august22

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Posted 06 December 2012 - 07:13 PM

Im running windows XP Home SP3. I started getting the blue screen of death after a software update. I have done a system restore from a previous
date but that didnt help. I thought it was a driver problem but havent installed anything new. The computer is a generic (home built) and has worked fine for
over 2 years. It has an Intel 2.8 processor with 4gb of ram. THE HDD is a seagate 320gb barracuda 7200 rpm.
The Tech Info on the blue screen is STOP: 0x0000007E (0xC0000005,0xBA168756,0xBA4C342C,0BA4C3128) Can someone read this error and point me in the right direction?

Thank You
Dan

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#2 jhayz

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Posted 06 December 2012 - 08:28 PM

Let's try this :

Download BlueScreenView.exe file and run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and attach it to your next reply.

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#3 august22

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Posted 07 December 2012 - 09:46 AM

Hey jhayz !
I think this is the info you requested.
Thanks for your help and i look forward to your
reply.



==================================================
Dump File : Mini120612-02.dmp
Crash Time : 12/6/2012 1:33:42 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x8aca8998
Parameter 3 : 0x8aca8b0c
Parameter 4 : 0x805d22aa
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+4b084
File Description : avast! self protection module
Product Name : avast! Antivirus
Company : AVAST Software
File Version : 7.0.1466.549
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f9f
Stack Address 1 : ntoskrnl.exe+fa3f3
Stack Address 2 : ntoskrnl.exe+fb355
Stack Address 3 : aswSnx.SYS+1862b
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini120612-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini120612-01.dmp
Crash Time : 12/6/2012 1:11:23 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x8acb1d18
Parameter 3 : 0x8acb1e8c
Parameter 4 : 0x805d22aa
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+4b084
File Description : avast! self protection module
Product Name : avast! Antivirus
Company : AVAST Software
File Version : 7.0.1466.549
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f9f
Stack Address 1 : ntoskrnl.exe+fa3f3
Stack Address 2 : ntoskrnl.exe+fb355
Stack Address 3 : aswSnx.SYS+1862b
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini120612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

#4 Allan

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Posted 07 December 2012 - 10:02 AM

Try updating to the latest version of Avast. If that doesn't help, uninstall Avast and install a different anti virus app

#5 august22

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Posted 07 December 2012 - 11:47 AM

I did a total uninstall of avast then rebooted. Im getting a BSOD again with different numbers after the STOP: message at the bottom of the blue screen.
When i try to boot in the safe mode it says it has to activate windows and cant do it in the safe mode. Never got this message before. The new BSOD is not creating a minidump file in the Windows/minidump folder. Dont know where to go now.

Edited by august22, 07 December 2012 - 11:49 AM.


#6 hamluis

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Posted 07 December 2012 - 12:20 PM

Please...post the exact wording of the message re activation.

If the system is not self-built...system manufacturer and model, please?

Louis

Edited by hamluis, 07 December 2012 - 02:30 PM.


#7 august22

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Posted 07 December 2012 - 02:24 PM

The computer did finally boot in the normal mode so it activated its self and all problems are fixed till next time.

Thank You All for your help. I couldnt have done it without your expertise.

#8 hamluis

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Posted 07 December 2012 - 02:31 PM

Thanks for letting us know that it's resolved, happy computing :).

Louis




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