Posted 06 December 2012 - 12:19 AM
This is a Dell Studio 540 with Windows Vista Premium. So I am trying to fix it for a friend. I have never used Vista before (I had all XP computers and avoided Vista). Anyway, her computer crashed and would not boot up. She had a bad power supply which I replaced. The computer boots (1 beep, then two beeps) and then boots fine into Windows. However, about 5 minutes after booting up, the computer blue-screens and crashes and does not stay long enough for me to see any messages, then re-boots. This DOES NOT happen in Safe Mode. In fact, I tried a system restore from safe mode which did nothing. I of course suspect that its a corrupted Windows installation since it works in Safe Mode.
Now she does not recall the beeps codes when the computer started up (never paid attention) but the research I did indicates this may be a glitch in some of the 540s--in other words they give the usual one beep on start up then a few seconds later, two short beeps but does not effect the boot into windows. So this may have nothing to do with the problem. I 've swapped ram, video card, nothing stops the two-beeps.
I'm thinking the best thing to do is just re-install Windows Vista. I do have a DVD--although I have reinstalled XP countless times, I have never done it with Vista--does it work the same? If so, is there a guide as to re-installation? (not fresh installation--re-installation). Or is there something else I can try to fix the problem.