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Browser Changes Crashes/ Crashes


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3 replies to this topic

#1 crashtestdummy

crashtestdummy

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Posted 24 March 2006 - 08:06 PM

ok i have done all you ask as best as i could here what i have done ran bitdefender[failed to complete updates] still ran scan stopzilla showed up it will be a bho [no file] on hijack this when i check fix cannot open internet explorer last year had something that crashed everything i had norton included got every thing working with forums help but never got norton back even with phone support lost about 6 months of subscribtion on it' ran spysweeper';A2 squared;cw shredder spybot;adaware;dr web; windows updates&malicious tool ;panda on line scan;stinger;clean up 4.0;pcpitstop its as clean as i know how to get it thank you Logfile of HijackThis v1.99.1
Scan saved at 7:03:38 PM, on 3/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\SZServer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Pro Imaging Powertoys\Microsoft Color Control Panel Applet for Windows XP\WinColorReminder.exe
C:\Program Files\a-squared\a2guard.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\mpssvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearchIndexer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Juano\Desktop\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:1030
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe"
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\STOPzilla.exe /autostart
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [WinColorReminder] C:\Program Files\Pro Imaging Powertoys\Microsoft Color Control Panel Applet for Windows XP\WinColorReminder.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?4f934aeb5e1e440a9014f2f3e0ad6582
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?4f934aeb5e1e440a9014f2f3e0ad6582
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/...nSSWebAgent.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/as...rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl...lscbase7617.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1132240702062
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1132165949671
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...576/mcfscan.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by113fd.bay113.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A77C7A7A-3DDA-453A-BB85-285DEFF81C37}: NameServer = 205.152.37.23 205.152.132.23
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: STOPzilla - C:\WINDOWS\SYSTEM32\IS3WLHandler.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MSMPSVC - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe" -n 4 (file missing)
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 OldTimer

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Posted 29 March 2006 - 08:40 PM

Hello crashtestdummy and welcome to the BC HijackThis forum. I see no signs of viruses or malware in the log. It is clean.

There is 1 item without a file that can be cleaned so let's fix that while you are here.

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

For issues related to IE I would suggest posting a quesiton in the Web Browsing forum. They can assist in evaluating non-malware related browser issues.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 crashtestdummy

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Posted 30 March 2006 - 04:13 PM

[size=3]thank you wil do the last time i removed i kept getting a unknown bho wants to install [spysweeper] and could not open I.E. spysweeper says its stopzilla i know that sounds strange but it happens every time thanks again for your time :thumbsup:

#4 OldTimer

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Posted 01 April 2006 - 07:56 AM

Hi crashtestdummy. If StopZilla is installed it will need to install a bho. Spysweeper will warn of any bho installation, legitimate or otherwise so you will need to allow the installation. StopZilla is a legitimate application but if you do not want it installed then uninstall it. Issues with uninstalling it should be directed to StopZilla's support.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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