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please help me remove virus


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16 replies to this topic

#1 robocop321

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Posted 05 December 2012 - 06:19 PM

im 100% sure i have a virus. avast keeps poppin up saying i have a rootkit and malwayre. someone help me remove it please!

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#2 Broni

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Posted 05 December 2012 - 06:20 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 robocop321

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Posted 05 December 2012 - 06:53 PM

Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Secunia PSI (2.0.0.3003)
Malwarebytes Anti-Malware version 1.60.1.1000
CCleaner
JavaFX 2.1.1
JavaFX 2.0.3 SDK
Java™ 6 Update 31
Java 7 Update 6
Java™ SE Development Kit 7 Update 3
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.3.183.10 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Alwil Software Avast5 AvastSvc.exe
Alwil Software Avast5 avastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 24% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````



Farbar Service Scanner Version: 04-12-2012
Ran by Robin (administrator) on 05-12-2012 at 23:36:38
Running from "C:\Documents and Settings\Robin\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Attempt to access Yahoo.com returned error: Yahoo.com is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys
[2004-08-04 10:00] - [2008-06-20 11:51] - 0361600 ____A () D41D8CD98F00B204E9800998ECF8427E

ATTENTION!=====> C:\WINDOWS\system32\Drivers\tcpip.sys IS INFECTED AND SHOULD BE REPLACED.

C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(8) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x0B000000050000000100000002000000030000000400000008000000090000000A00000006000000070000000B000000
IpSec Tag value is correct.

**** End of log ****


Farbar Service Scanner Version: 04-12-2012
Ran by Robin (administrator) on 05-12-2012 at 23:36:38
Running from "C:\Documents and Settings\Robin\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Attempt to access Yahoo.com returned error: Yahoo.com is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys
[2004-08-04 10:00] - [2008-06-20 11:51] - 0361600 ____A () D41D8CD98F00B204E9800998ECF8427E

ATTENTION!=====> C:\WINDOWS\system32\Drivers\tcpip.sys IS INFECTED AND SHOULD BE REPLACED.

C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(8) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x0B000000050000000100000002000000030000000400000008000000090000000A00000006000000070000000B000000
IpSec Tag value is correct.

**** End of log ****



Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.05.11

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Robin :: ROBINSCOMPUTER [administrator]

12/5/2012 11:41:03 PM
mbam-log-2012-12-05 (23-41-03).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 201783
Time elapsed: 8 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-05 23:38:26
-----------------------------
23:38:26.129 OS Version: Windows 5.1.2600 Service Pack 3
23:38:26.129 Number of processors: 2 586 0x1706
23:38:26.129 ComputerName: ROBINSCOMPUTER UserName: Robin
23:38:27.832 Initialize success
23:38:32.395 AVAST engine defs: 12120501
23:38:53.598 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
23:38:53.598 Disk 0 Vendor: Hitachi_HDP725050GLA360 GM4OA5FA Size: 476940MB BusType: 3
23:38:53.613 Disk 0 MBR read successfully
23:38:53.613 Disk 0 MBR scan
23:38:53.676 Disk 0 Windows XP default MBR code
23:38:53.692 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 476938 MB offset 2048
23:38:53.692 Disk 0 scanning sectors +976771072
23:38:53.770 Disk 0 scanning C:\WINDOWS\system32\drivers
23:39:02.613 File: C:\WINDOWS\system32\drivers\tcpip.sys **INFECTED** Win32:Malware-gen
23:39:04.426 Disk 0 trace - called modules:
23:39:04.442 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
23:39:04.442 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a85aab8]
23:39:04.442 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\00000083[0x8a83af18]
23:39:04.457 5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8a853d98]
23:39:05.785 AVAST engine scan C:\WINDOWS
23:39:10.332 AVAST engine scan C:\WINDOWS\system32
23:42:09.629 AVAST engine scan C:\WINDOWS\system32\drivers
23:42:20.988 File: C:\WINDOWS\system32\drivers\tcpip.sys **INFECTED** Win32:Malware-gen
23:42:58.973 AVAST engine scan C:\Documents and Settings\Robin
23:51:21.551 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Robin\Desktop\MBR.dat"
23:51:21.567 The log file has been saved successfully to "C:\Documents and Settings\Robin\Desktop\aswMBR.txt"

#4 Broni

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Posted 05 December 2012 - 07:26 PM

You posted FSS log twice.
I still need MiniToolbox log.

Next...

Download Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

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#5 robocop321

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Posted 06 December 2012 - 01:03 PM

MiniToolBox by Farbar Version: 25-11-2012
Ran by Robin (administrator) on 05-12-2012 at 23:37:53
Running from "C:\Documents and Settings\Robin\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================


127.0.0.1 localhost
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 activate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com

There are 9 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Belkin 802.11g Network Adapter = Wireless Network Connection 2 (Connected)
Hamachi Network Interface = Hamachi (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Hamachi"

set address name="Hamachi" source=dhcp
set dns name="Hamachi" source=dhcp register=NONE
set wins name="Hamachi" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 2"

set address name="Wireless Network Connection 2" source=dhcp
set dns name="Wireless Network Connection 2" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : robinscomputer

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Hamachi:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Hamachi Network Interface

Physical Address. . . . . . . . . : 7A-79-19-C7-9D-89

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : No

IP Address. . . . . . . . . . . . : 25.199.157.137

Subnet Mask . . . . . . . . . . . : 255.0.0.0

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 25.0.0.1

Lease Obtained. . . . . . . . . . : Wednesday, December 05, 2012 10:47:56 PM

Lease Expires . . . . . . . . . . : Thursday, December 05, 2013 10:47:56 PM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 00-22-64-25-F9-8B



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Belkin 802.11g Network Adapter #2

Physical Address. . . . . . . . . : 00-17-3F-87-19-3B

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.9

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 194.168.4.100

194.168.8.100

Lease Obtained. . . . . . . . . . : Wednesday, December 05, 2012 11:17:45 PM

Lease Expires . . . . . . . . . . : Thursday, December 06, 2012 12:17:45 AM

Server: cache1.service.virginmedia.net
Address: 194.168.4.100

Name: google.com
Addresses: 173.194.34.78, 173.194.34.65, 173.194.34.67, 173.194.34.64
173.194.34.71, 173.194.34.68, 173.194.34.73, 173.194.34.72, 173.194.34.66
173.194.34.70, 173.194.34.69



Pinging google.com [173.194.34.65] with 32 bytes of data:



Reply from 173.194.34.65: bytes=32 time=14ms TTL=56

Reply from 173.194.34.65: bytes=32 time=17ms TTL=56



Ping statistics for 173.194.34.65:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 14ms, Maximum = 17ms, Average = 15ms

Server: cache1.service.virginmedia.net
Address: 194.168.4.100

Name: yahoo.com
Addresses: 98.138.253.109, 72.30.38.140, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=273ms TTL=49

Reply from 98.139.183.24: bytes=32 time=211ms TTL=49



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 211ms, Maximum = 273ms, Average = 242ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...7a 79 19 c7 9d 89 ...... Hamachi Network Interface
0x3 ...00 22 64 25 f9 8b ...... Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
0x4 ...00 17 3f 87 19 3b ...... Belkin 802.11g Network Adapter #2 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.9 25
25.0.0.0 255.0.0.0 25.199.157.137 25.199.157.137 20
25.199.157.137 255.255.255.255 127.0.0.1 127.0.0.1 20
25.255.255.255 255.255.255.255 25.199.157.137 25.199.157.137 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 25.199.157.137 25.199.157.137 20
192.168.0.0 255.255.255.0 192.168.0.9 192.168.0.9 25
192.168.0.9 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.0.255 255.255.255.255 192.168.0.9 192.168.0.9 25
224.0.0.0 240.0.0.0 25.199.157.137 25.199.157.137 20
224.0.0.0 240.0.0.0 192.168.0.9 192.168.0.9 25
255.255.255.255 255.255.255.255 25.199.157.137 25.199.157.137 1
255.255.255.255 255.255.255.255 192.168.0.9 3 1
255.255.255.255 255.255.255.255 192.168.0.9 192.168.0.9 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/05/2012 10:47:13 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
Element not found. (0x80070490)

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
0x%08x (0x80041181 - The content index server cannot find a description of the content index in its database. Search will automatically attempt to recreate the content index description. If this problem persists, stop and restart the search service and, if necessary, delete and recreate the content index. )

Error: (12/05/2012 10:42:07 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (12/05/2012 10:34:13 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/05/2012 10:20:59 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/05/2012 10:01:31 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
The content index cannot be read. (0xc0041800)


System errors:
=============
Error: (12/05/2012 10:47:27 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated with service-specific error 1 (0x1).

Error: (12/05/2012 10:47:23 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (12/05/2012 10:47:23 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (12/05/2012 10:47:23 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (12/05/2012 10:47:23 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (12/05/2012 10:42:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (12/05/2012 10:42:41 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Windows Search service to connect.

Error: (12/05/2012 10:42:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1053" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/05/2012 10:42:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).

Error: (12/05/2012 10:42:27 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated with service-specific error 1 (0x1).


Microsoft Office Sessions:
=========================
Error: (12/05/2012 10:47:13 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
Element not found. (0x80070490)
Search.TripoliIndexer

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The content index metadata cannot be read. (0xc0041801)
Search.JetPropStore

Error: (12/05/2012 10:42:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
0x%08x (0x80041181 - The content index server cannot find a description of the content index in its database. Search will automatically attempt to recreate the content index description. If this problem persists, stop and restart the search service and, if necessary, delete and recreate the content index. )

Error: (12/05/2012 10:42:07 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (12/05/2012 10:34:13 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/05/2012 10:20:59 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/05/2012 10:01:31 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
The content index cannot be read. (0xc0041800)


=========================== Installed Programs ============================

µTorrent (Version: 3.1.3)
7-Zip 9.20
Adobe AIR (Version: 2.7.1.19610)
Adobe Community Help (Version: 3.4.980)
Adobe Creative Suite 5 Master Collection (Version: 5.0)
Adobe Download Assistant (Version: 1.0.4)
Adobe Flash Player 10 ActiveX (Version: 10.1.52.14)
Adobe Flash Player 10 Plugin (Version: 10.1.52.14)
Adobe Flash Player 10 Plugin (Version: 10.3.183.10)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader 9.5.1 (Version: 9.5.1)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
AutoHotkey 1.1.00.00 (Version: 1.1.00.00)
avast! Free Antivirus (Version: 7.0.1474.0)
Belkin Wireless G Plus Desktop Card (Version: 2.10)
Bonjour (Version: 3.0.0.10)
Canon Camera Access Library (Version: 8.5.0.2)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.3.0.1)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.0.1)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Internet Library for ZoomBrowser EX (Version: 1.7.0.1)
Canon MOV Decoder (Version: 1.7.0.6)
Canon MOV Encoder (Version: 1.5.0.3)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.6.0.5)
Canon Personal Printing Guide (Version: 1.1.1.3)
Canon PowerShot SX130 IS Camera User Guide (Version: 1.0.0.1)
Canon Utilities CameraWindow DC 8 (Version: 8.3.0.6)
Canon Utilities CameraWindow Launcher (Version: 7.5.0.2)
Canon Utilities Movie Uploader for YouTube (Version: 1.1.0.4)
Canon Utilities MyCamera (Version: 7.4.0.2)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities ZoomBrowser EX (Version: 6.6.0.23)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.4.0.4)
CCleaner (Version: 3.22)
Cross Fire En
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DirectX for Managed Code Update (December 2004) (Version: 9.03.91)
DOOM 3
DOOM 3: Resurrection of Evil
DriverAgent by eSupport.com
Dropbox (Version: 1.4.7)
DVD Architect Studio 5.0 (Version: 5.0.156)
DVD Solution
ESET Online Scanner v3
FastStone Capture 6.9 (Version: 6.9)
FileZilla Client 3.5.1 (Version: 3.5.1)
Fraps (remove only)
GameSpy Arcade
Google Chrome (Version: 23.0.1271.64)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Google Update Helper (Version: 1.3.21.123)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HxD Hex Editor version 1.7.7.0 (Version: 1.7.7.0)
iFunbox (v1.95.901.639), iFunbox DevTeam (Version: v1.95.901.639)
Intel® Graphics Media Accelerator Driver (Version: 0.0.0.0000)
iTunes (Version: 10.5.2.11)
Java 7 Update 6 (Version: 7.0.60)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ SE Development Kit 7 Update 3 (Version: 1.7.0.30)
JavaFX 2.0.3 SDK (Version: 2.0.3)
JavaFX 2.1.1 (Version: 2.1.1)
join.me (Version: 1.3.1.431)
Left 4 Dead 2
Logitech Vid (Version: 1.10.1009)
Logitech Webcam Software (Version: 12.10.1113)
Logitech Webcam Software Driver Package (Version: 12.10.1110)
LogMeIn Hamachi (Version: 2.1.0.166)
Lua for Windows 5.1.4-45 (Version: 5.1.4.45)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft DirectX 9.0 SDK Update (December 2004) (Version: 9.03.91)
Microsoft Halo
Microsoft Halo Custom Edition
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Software Update for Web Folders (English) 14 (Version: 14.0.6029.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Mouse Editor (Version: 10.12.0003)
MOUSE Editor (Version: 10.12.0003)
MSVCRT (Version: 14.0.1468.721)
MSVCRT Redists (Version: 1.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Multimedia Launcher
Name Hack Halo CE 1.09 Setup (Version: 1.6.0)
Name Hack Halo PC 1.09 Setup (Version: 1.5.0)
Nero OEM
NirSoft SmartSniff
Nmap 5.51
Notepad++ (Version: 6.1)
NVIDIA PhysX (Version: 9.10.0513)
PDF Settings CS5 (Version: 10.0)
PDF Settings CS6 (Version: 11.0)
PowerDVD
PunkBuster Services (Version: 0.992)
PxMergeModule (Version: 1.00.0000)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.35.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.6662)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30122)
Secunia PSI (2.0.0.3003)
Segoe UI (Version: 14.0.4327.805)
Skype Click to Call (Version: 5.6.8312)
Skype™ 6.0 (Version: 6.0.126)
SlimDrivers (Version: 2.2.22117)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spotify (Version: 0.8.3.222.g317ab79d)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
System Requirements Lab for Intel (Version: 4.4.27.0)
TeamSpeak 3 Client (Version: 3.0.9.2)
TeamViewer 7 (Version: 7.0.15723)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Ventrilo Client (Version: 3.0.8)
WebFldrs XP (Version: 9.50.7523)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR 4.10 (32-bit) (Version: 4.10.0)
WinSCP 4.3.7 (Version: 4.3.7)
WOT for Internet Explorer (Version: 11.7.20.0)
Xfire (remove only)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 2038.17 MB
Available physical RAM: 1081.27 MB
Total Pagefile: 3931.2 MB
Available Pagefile: 3093.34 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.55 MB

========================= Partitions: =====================================

1 Drive c: (DRIVE) (Fixed) (Total:465.76 GB) (Free:359.09 GB) NTFS

========================= Users: ========================================

User accounts for \\ROBINSCOMPUTER

Administrator ASPNET Guest
HelpAssistant Robin SUPPORT_388945a0


**** End of log ****


Malwarebytes Anti-Rootkit 1.1.0.1009
www.malwarebytes.org

Database version: v2012.12.06.10

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Robin :: ROBINSCOMPUTER [administrator]

12/6/2012 6:01:16 PM
mbar-log-2012-12-06 (18-01-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: PUP | PUM | P2P
Objects scanned: 29074
Time elapsed: 16 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_31

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.533000 GHz
Memory total: 2137174016, free: 1700462592

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_31

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.533000 GHz
Memory total: 2137174016, free: 1556422656

------------ Kernel report ------------
12/06/2012 17:44:04
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
dmload.sys
dmio.sys
PartMgr.sys
VolSnap.sys
atapi.sys
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
PxHelp20.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
Mup.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igxpmp32.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rtenicxp.sys
\SystemRoot\system32\DRIVERS\bcmwl5.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\hamachi.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\RtkHDAud.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\System32\Drivers\aswTdi.SYS
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\System32\Drivers\aswRdr.SYS
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\System32\Drivers\aswSP.SYS
\SystemRoot\System32\Drivers\aswSnx.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\Aavmker4.SYS
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\RtsUStor.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\lvuvc.sys
\SystemRoot\system32\DRIVERS\lvpopflt.sys
\SystemRoot\system32\DRIVERS\lvselsus.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\lvrs.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\igxpgd32.dll
\SystemRoot\System32\igxprd32.dll
\SystemRoot\System32\igxpdv32.DLL
\SystemRoot\System32\igxpdx32.DLL
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\Drivers\aswFsBlk.SYS
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\System32\Drivers\aswMon2.SYS
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\secdrv.sys
\SystemRoot\system32\DRIVERS\LVPr2Mon.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8a8b0ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-3\
Lower Device Object: 0xffffffff8a8a6940
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
DriverEntry returned 0x0
Function returned 0x0
Downloaded database version: v2012.12.06.04
Downloaded database version: v2012.12.06.05
Downloaded database version: v2012.12.06.06
Downloaded database version: v2012.12.06.07
Downloaded database version: v2012.12.06.08
Downloaded database version: v2012.12.06.09
Downloaded database version: v2012.12.06.10
Initializing...
Done!
Scanning directory: C:\WINDOWS\system32\drivers...
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8a8b0ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8a8afe08, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8a8b0ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8a8b5f18, DeviceName: \Device\00000083\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8a8a6940, DeviceName: \Device\Ide\IdeDeviceP0T0L0-3\, DriverName: \Driver\atapi\
------------ End ----------
Upper DeviceData: 0xffffffffe1082e68, 0xffffffff8a8b0ab8, 0xffffffff89408340
Lower DeviceData: 0xffffffffe15b1248, 0xffffffff8a8a6940, 0xffffffff8983b740
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3B2B3B2B

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 976769024
Partition file system is NTFS
Partition is bootable

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================

#6 Broni

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Posted 06 December 2012 - 05:22 PM

That looks clean but we have one system file infected.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:
    :filefind
    tcpip.sys
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#7 robocop321

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Posted 06 December 2012 - 05:30 PM

SystemLook 30.07.11 by jpshortstuff
Log created at 22:23 on 06/12/2012 by Robin
Administrator - Elevation successful

========== filefind ==========

Searching for "tcpip.sys"
C:\WINDOWS\$hf_mig$\KB2509553\SP3QFE\tcpip.sys --a---- 361600 bytes [11:59 20/06/2008] [11:59 20/06/2008] AD978A1B783B5719720CFF204B666C8E
C:\WINDOWS\$hf_mig$\KB951748\SP2QFE\tcpip.sys --a---- 360960 bytes [10:44 20/06/2008] [10:44 20/06/2008] 744E57C99232201AE98C49168B918F48
C:\WINDOWS\$hf_mig$\KB951748\SP3GDR\tcpip.sys --a---- 361600 bytes [11:51 20/06/2008] [11:51 20/06/2008] 9AEFA14BD6B182D61E3119FA5F436D3D
C:\WINDOWS\$hf_mig$\KB951748\SP3QFE\tcpip.sys --a---- 361600 bytes [11:59 20/06/2008] [11:59 20/06/2008] AD978A1B783B5719720CFF204B666C8E
C:\WINDOWS\$NtServicePackUninstall$\tcpip.sys -----c- 360320 bytes [18:06 09/06/2011] [10:45 20/06/2008] 2A5554FC5B1E04E131230E3CE035C3F9
C:\WINDOWS\$NtUninstallKB951748$\tcpip.sys -----c- 361344 bytes [18:14 09/06/2011] [19:20 13/04/2008] 93EA8D04EC73A85DB02EB8805988F733
C:\WINDOWS\$NtUninstallKB951748_0$\tcpip.sys -----c- 359040 bytes [17:33 08/06/2011] [10:00 04/08/2004] 9F4B36614A0FC234525BA224957DE55C
C:\WINDOWS\ServicePackFiles\i386\tcpip.sys ------- 361344 bytes [19:20 13/04/2008] [19:20 13/04/2008] 93EA8D04EC73A85DB02EB8805988F733
C:\WINDOWS\system32\dllcache\tcpip.sys -----c- 361600 bytes [11:51 20/06/2008] [11:51 20/06/2008] 9AEFA14BD6B182D61E3119FA5F436D3D
C:\WINDOWS\system32\drivers\tcpip.sys --a---- 361600 bytes [10:00 04/08/2004] [11:51 20/06/2008] D9F19E78F98834CB411D6AD3C68D181A

-= EOF =-

#8 Broni

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Posted 06 December 2012 - 05:40 PM

Download following fix.bat file: http://www.bleepstatic.com/fhost/uploads/1/fix.bat to your Desktop.

Restart computer in safe mode.

Double click on fix.bat file to run the fix.

Command prompt window will open.
You should see following message:
"1 file(s) copied"
In that case press any key to close command prompt window.
If you see any error message let me know.

Restart computer in normal mode and post new FSS log.

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#9 robocop321

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Posted 06 December 2012 - 05:53 PM

Farbar Service Scanner Version: 04-12-2012
Ran by Robin (administrator) on 06-12-2012 at 22:52:49
Running from "C:\Documents and Settings\Robin\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(8) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x0B000000050000000100000002000000030000000400000008000000090000000A00000006000000070000000B000000
IpSec Tag value is correct.

**** End of log ****

#10 Broni

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Posted 06 December 2012 - 06:13 PM

Looks good :)

How is computer doing?

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.


=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#11 robocop321

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Posted 07 December 2012 - 12:39 PM

# AdwCleaner v2.011 - Logfile created 12/07/2012 at 14:59:24
# Updated 02/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Robin - ROBINSCOMPUTER
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Robin\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\Robin\Application Data\Mozilla\Firefox\Profiles\zo6qbsnk.default\searchplugins\Askcom.xml
Folder Deleted : C:\Documents and Settings\All Users\Application Data\boost_interprocess
Folder Deleted : C:\Documents and Settings\Robin\Local Settings\Application Data\APN
Folder Deleted : C:\Documents and Settings\Robin\Local Settings\Application Data\Conduit
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Free Offers from Freeze.com

***** [Registry] *****

Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F3FEE66E-E034-436A-86E4-9690573BEE8A}
Key Deleted : HKCU\Software\PriceGong
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2304157
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DealPly
Key Deleted : HKLM\Software\TENCENT
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v [Unable to get version]

Profile name : default
File : C:\Documents and Settings\Robin\Application Data\Mozilla\Firefox\Profiles\zo6qbsnk.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v23.0.1271.95

File : C:\Documents and Settings\Robin\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [2869 octets] - [07/12/2012 14:59:24]

########## EOF - C:\AdwCleaner[S1].txt - [2929 octets] ##########






ESET dident find anything took 2 hours lol!

#12 Broni

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Posted 07 December 2012 - 07:28 PM

How is computer doing?


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#13 robocop321

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Posted 08 December 2012 - 12:27 PM

Computer feels a lot better. It is not slow as hell any more and i'm not getting any more virus alerts from Avast. Only thing is when the usual popup from avast saying your virus definitions have been updated on the same popup box I always get the message saying 'Get a Microsoft Surface, Play to Win' or 'Learn how to hack all devices'. Is that normal?

#14 Broni

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Posted 08 December 2012 - 12:38 PM

Yes. Avast started using some extra ads.

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

=============================

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

===========================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#15 robocop321

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Posted 08 December 2012 - 01:31 PM

alright thank you for all the help Broni. I really appreciate it!




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