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connection problems


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#1 FallenSaint

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Posted 05 December 2012 - 04:47 AM

hello,so I have an acer exstensa 4630z and there is a problem with it,it says that there are no connections available but my router is turned on (i'm using anoher laptop) and our router is a tp-link router

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#2 noknojon

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Posted 05 December 2012 - 04:55 AM

Hi -
First question must be has this computer ever connected to the internet with this Router / Modem by any method, or is this a new problem ??

Can you connect to the Router / Modem with an Ethernet cable and see if that works first -

Thank You -

#3 FallenSaint

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Posted 05 December 2012 - 05:13 AM

yes,it has been connected to this router since it was bought and yes it works if I plugged an ethernet cable to it




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