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zero access or unwise infection?


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9 replies to this topic

#1 cpr97

cpr97

  • Members
  • 5 posts
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  •  
  • Local time:05:05 PM

Posted 05 December 2012 - 12:15 AM

Hello,
I could not access the internet starting Sunday 12/2 although it appeared that I was still connected. (the network and sharing center said I was connected.) I found an error message which I googled on my phone and read some forums that seemed to indicate I had malware (?) called 0access. I downloaded "combofix" at work, renamed it to "winlogon.exe", saved to my desktop, disabled antivirus (AVG free), and ran as administrator. After it was done my internet started working again. I realize that there are lots of warnings not to run combofix without technical assistance :(sorry). I am wondering what follow up steps I need to take. There are some quarantined files that I wonder if I need to manually delete located in C:\Qoobox. Also, there seem to be a lot of errors in my event viewer. Below is the combofixlog.txt.
Thank you for reading this, and I hope I haven't done anything irreparable!


ComboFix 12-12-02.01 - Caitlin 12/03/2012 22:11:15.1.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4084.2566 [GMT -5:00]
Running from: c:\users\Caitlin\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\programdata\SPL172B.tmp
c:\programdata\SPL32.tmp
c:\programdata\SPL7BAF.tmp
c:\programdata\SPL82AF.tmp
c:\programdata\SPLE3BB.tmp
c:\windows\SysWow64\UNWISE.EXE
.
.
((((((((((((((((((((((((( Files Created from 2012-11-04 to 2012-12-04 )))))))))))))))))))))))))))))))
.
.
2012-12-04 03:53 . 2012-12-04 03:53 -------- d-----w- c:\users\Caitlin\AppData\Local\temp
2012-12-04 03:53 . 2012-12-04 03:53 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-12-01 17:57 . 2012-12-01 17:57 -------- d-----w- c:\program files\iPod
2012-12-01 17:57 . 2012-12-01 17:58 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-12-01 17:57 . 2012-12-01 17:58 -------- d-----w- c:\program files\iTunes
2012-11-27 02:18 . 2012-11-27 02:20 -------- d-----w- c:\programdata\RosettaStoneLtdServices
2012-11-27 02:18 . 2012-11-27 02:18 -------- d-----w- c:\program files (x86)\RosettaStoneLtdServices
2012-11-17 18:25 . 2012-10-04 02:03 96768 ----a-w- c:\windows\system32\mshtmled.dll
2012-11-17 18:24 . 2012-10-04 02:09 548864 ----a-w- c:\program files\Internet Explorer\ieproxy.dll
2012-11-17 18:09 . 2012-09-25 16:31 91648 ----a-w- c:\windows\system32\synceng.dll
2012-11-17 18:09 . 2012-09-25 16:19 75776 ----a-w- c:\windows\SysWow64\synceng.dll
2012-11-17 18:08 . 2012-10-12 14:53 2769920 ----a-w- c:\windows\system32\win32k.sys
2012-11-13 04:47 . 2012-11-13 04:47 -------- d-----w- c:\users\Default\AppData\Roaming\TuneUp Software
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-17 18:33 . 2006-11-02 12:35 66395536 ----a-w- c:\windows\system32\mrt.exe
2012-11-13 04:31 . 2012-09-03 22:27 30568 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2012-10-25 08:12 . 2012-10-25 08:12 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2012-10-25 08:12 . 2012-10-25 08:12 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2012-10-22 18:02 . 2012-10-22 18:02 154464 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2012-10-15 08:48 . 2012-10-15 08:48 63328 ----a-w- c:\windows\system32\drivers\avgidsha.sys
2012-10-05 08:32 . 2012-10-05 08:32 111456 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
2012-10-02 07:30 . 2012-10-02 07:30 185696 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2012-09-29 23:54 . 2012-06-02 14:45 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-24 20:32 . 2012-06-23 13:35 477168 ----a-w- c:\windows\SysWow64\npdeployJava1.dll
2012-09-24 20:32 . 2010-05-06 23:50 473072 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-09-21 07:46 . 2012-09-21 07:46 200032 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2012-09-21 07:46 . 2012-09-21 07:46 225120 ----a-w- c:\windows\system32\drivers\avgloga.sys
2012-09-14 07:05 . 2012-09-14 07:05 40800 ----a-w- c:\windows\system32\drivers\avgrkx64.sys
2012-09-13 13:45 . 2012-10-11 03:20 2048 ----a-w- c:\windows\system32\tzres.dll
2012-09-13 13:28 . 2012-10-11 03:20 2048 ----a-w- c:\windows\SysWow64\tzres.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2012-11-13 04:31 1796552 ----a-w- c:\program files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll" [2012-11-13 1796552]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-09-27 59240]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"vProt"="c:\program files (x86)\AVG Secure Search\vprot.exe" [2012-11-13 997320]
"ROC_ROC_JULY_P1"="c:\program files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe" [2012-09-03 1022048]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2012-11-07 3143800]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-11-29 151952]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - c:\program files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2009-7-10 323584]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-23 1295656]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLUA"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSr64.exe [2008-07-18 86016]
.
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-10 c:\windows\Tasks\EasyShare Registration Task.job
- c:\windows\system32\rundll32.exe [2006-11-02 09:45]
.
2012-12-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-03 03:21]
.
2012-12-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-03 03:21]
.
2012-12-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3846421830-1910325769-2347978951-1000Core.job
- c:\users\Caitlin\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-10 04:03]
.
2012-12-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3846421830-1910325769-2347978951-1000UA.job
- c:\users\Caitlin\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-10 04:03]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RAVCpl64.exe" [2008-07-18 6453760]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"dldtmon.exe"="c:\program files (x86)\Dell V305\dldtmon.exe" [2008-06-24 668912]
"dldtamon"="c:\program files (x86)\Dell V305\dldtamon.exe" [2008-06-24 16624]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 138264]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 203800]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 168472]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.nytimes.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
Trusted Zone: microsoft.com\update
TCP: DhcpNameServer = 207.69.188.185 207.69.188.186 207.69.188.187
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll
FF - ProfilePath - c:\users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\1acs7gwg.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Wow6432Node-HKCU-Run-AdobeBridge - (no file)
Wow6432Node-HKCU-Run-WMPNSCFG - c:\program files (x86)\Windows Media Player\WMPNSCFG.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
HKLM-Run-Skytel - Skytel.exe
AddRemove-Hardlock Device Drivers - c:\windows\system32\UNWISE.EXE
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
Completion time: 2012-12-03 22:57:55
ComboFix-quarantined-files.txt 2012-12-04 03:57
.
Pre-Run: 269,766,193,152 bytes free
Post-Run: 268,602,802,176 bytes free
.
- - End Of File - - 812317583A4C5978544199FE2FBD4E1E

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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,225 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:05 PM

Posted 05 December 2012 - 02:32 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
    • DDS.scr <- not recommended if you use Chrome to download this .scr file. Use the other options.
    • DDS.pif
    • DDS.COM
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

Posted Image

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs for my review and let me know what problem persists.

p.s. will clean up the tools used when all is well.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,225 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:05 PM

Posted 11 December 2012 - 11:14 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq

nasdaq

  • Malware Response Team
  • 39,225 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:05 PM

Posted 14 December 2012 - 11:50 AM

The topic is reopened.

#5 cpr97

cpr97
  • Topic Starter

  • Members
  • 5 posts
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  • Local time:05:05 PM

Posted 17 December 2012 - 01:03 AM

Hello, Sorry for the delay again :\ Below is the DDS.txt. I will post the others separately so they're easier to read.
thank you.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_37
Run by Caitlin at 0:43:43 on 2012-12-17
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4084.2384 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\WTouch\WTouchService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\WTouch\WTouchUser.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Windows\system32\AERTSr64.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\dldtcoms.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\RAVCpl64.exe
C:\Program Files (x86)\Dell V305\dldtmon.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\Pen_Tablet.exe
C:\Program Files (x86)\Dell V305\dldtMsdMon.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Windows\system32\Pen_Tablet.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Users\Caitlin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Caitlin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Caitlin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Caitlin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Caitlin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Caitlin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.nytimes.com/
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
mRun: [Adobe Reader Speed Launcher] "c:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [ROC_ROC_JULY_P1] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\KODAKE~1.LNK - C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: EnableLUA = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{3A914261-F793-414B-8038-027BC7316199} : DHCPNameServer = 192.168.0.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [RtHDVCpl] RAVCpl64.exe
x64-Run: [Skytel] Skytel.exe
x64-Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
x64-Run: [dldtmon.exe] "C:\Program Files (x86)\Dell V305\dldtmon.exe"
x64-Run: [dldtamon] "C:\Program Files (x86)\Dell V305\dldtamon.exe"
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-Explorer: NoDrives = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-mPolicies-System: EnableLUA = dword:0
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\1acs7gwg.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-10-5 111456]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-3-10 53488]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-9-3 30568]
R2 AERTFilters;Andrea RT Filters Service;C:\Windows\System32\AERTSr64.exe [2009-3-10 86016]
R2 aksdf;aksdf;C:\Windows\System32\drivers\aksdf.sys [2009-8-25 71040]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
R2 dldt_device;dldt_device;C:\Windows\System32\dldtcoms.exe -service --> C:\Windows\System32\dldtcoms.exe -service [?]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-9-23 155648]
R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R2 RosettaStoneDaemon;RosettaStoneDaemon;C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2011-4-15 1646056]
R2 TabletServicePen;TabletServicePen;C:\Windows\System32\Pen_Tablet.exe [2010-6-3 5556520]
R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe [2012-11-12 711112]
R2 WTouchService;WTouch Service;C:\Program Files\WTouch\WTouchService.exe [2010-6-3 127784]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-6 5814392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 dldtCATSCustConnectService;dldtCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\dldtserv.exe [2008-2-25 33448]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-4-1 183560]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2009-11-1 1038088]
S3 OXSDIDRV_x64;Oxford Semi eSATA Filter (x64);C:\Windows\System32\drivers\OXSDIDRV_x64.sys [2009-9-28 51760]
S3 OXUDIDRV;OXUDIDRV;C:\Windows\System32\drivers\OXUDIDRV_x64.sys [2011-1-11 31280]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-5-28 89920]
.
=============== File Associations ===============
.
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS4\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2012-12-12 04:32:12 67413224 ----a-w- C:\Windows\System32\mrt.exe
2012-11-14 07:06:18 17811968 ----a-w- C:\Windows\System32\mshtml.dll
2012-11-14 06:32:33 10925568 ----a-w- C:\Windows\System32\ieframe.dll
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:44 1346048 ----a-w- C:\Windows\System32\urlmon.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 06:02:04 237056 ----a-w- C:\Windows\System32\url.dll
2012-11-14 05:59:52 85504 ----a-w- C:\Windows\System32\jsproxy.dll
2012-11-14 05:58:36 816640 ----a-w- C:\Windows\System32\jscript.dll
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:55:45 2144768 ----a-w- C:\Windows\System32\iertutil.dll
2012-11-14 05:55:26 729088 ----a-w- C:\Windows\System32\msfeeds.dll
2012-11-14 05:53:22 96768 ----a-w- C:\Windows\System32\mshtmled.dll
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 05:46:25 248320 ----a-w- C:\Windows\System32\ieui.dll
2012-11-14 02:48:26 12320256 ----a-w- C:\Windows\SysWow64\mshtml.dll
2012-11-14 02:14:59 9738240 ----a-w- C:\Windows\SysWow64\ieframe.dll
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:44 1103872 ----a-w- C:\Windows\SysWow64\urlmon.dll
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:55:46 231936 ----a-w- C:\Windows\SysWow64\url.dll
2012-11-14 01:51:44 65024 ----a-w- C:\Windows\SysWow64\jsproxy.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:49:19 717824 ----a-w- C:\Windows\SysWow64\jscript.dll
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:47:20 607744 ----a-w- C:\Windows\SysWow64\msfeeds.dll
2012-11-14 01:46:38 1793024 ----a-w- C:\Windows\SysWow64\iertutil.dll
2012-11-14 01:45:01 73216 ----a-w- C:\Windows\SysWow64\mshtmled.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-11-14 01:41:30 176640 ----a-w- C:\Windows\SysWow64\ieui.dll
2012-11-13 04:31:55 30568 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2012-11-13 01:55:22 2770432 ----a-w- C:\Windows\System32\win32k.sys
2012-11-13 01:45:48 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-11-13 01:29:51 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-11-08 04:24:01 48128 ----a-w- C:\Windows\System32\atmlib.dll
2012-11-08 03:46:35 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-11-08 02:00:56 368128 ----a-w- C:\Windows\System32\atmfd.dll
2012-11-08 01:36:08 293376 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-11-02 10:45:52 477696 ----a-w- C:\Windows\System32\dpnet.dll
2012-11-02 10:45:51 68096 ----a-w- C:\Windows\System32\dpnathlp.dll
2012-11-02 10:18:17 376320 ----a-w- C:\Windows\SysWow64\dpnet.dll
2012-11-02 08:59:56 26112 ----a-w- C:\Windows\System32\dpnsvr.exe
2012-11-02 08:26:06 23040 ----a-w- C:\Windows\SysWow64\dpnsvr.exe
2012-10-25 08:12:26 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2012-10-25 08:12:26 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2012-10-22 18:02:44 154464 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2012-10-15 08:48:50 63328 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2012-10-05 08:32:50 111456 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2012-10-02 07:30:38 185696 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2012-09-29 23:54:26 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-09-28 16:34:50 1210368 ----a-w- C:\Windows\System32\kernel32.dll
2012-09-28 16:13:29 860160 ----a-w- C:\Windows\SysWow64\kernel32.dll
2012-09-25 16:31:19 91648 ----a-w- C:\Windows\System32\synceng.dll
2012-09-25 16:19:41 75776 ----a-w- C:\Windows\SysWow64\synceng.dll
2012-09-24 20:32:24 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2012-09-24 20:32:20 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-09-24 20:23:41 157680 ----a-w- C:\Windows\SysWow64\javaws.exe
2012-09-24 20:23:37 149488 ----a-w- C:\Windows\SysWow64\javaw.exe
2012-09-24 20:23:26 149488 ----a-w- C:\Windows\SysWow64\java.exe
2012-09-21 07:46:04 200032 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2012-09-21 07:46:00 225120 ----a-w- C:\Windows\System32\drivers\avgloga.sys
.
============= FINISH: 0:44:13.16 ===============

#6 cpr97

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Posted 17 December 2012 - 01:06 AM

Here is checkup.txt:

Results of screen317's Security Check version 0.99.56
Windows Vista Service Pack 2 x64 (UAC is disabled!)
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.65.1.1000
Java™ 6 Update 37
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (3.0.10) Firefox out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````

#7 cpr97

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Posted 17 December 2012 - 01:11 AM

Below is the Adwcleaner log file.
My computer seems to be running smoothly except for an error every time I reboot and some errors in the event viewer.
When I restart I think the error is: Arcsoft daemon connect has stopped working (but I would have to reboot to double check).

Thank you for all your help. Let me know if it's better to have separate posts for each log or if I should keep them all in one next time.



# AdwCleaner v2.101 - Logfile created 12/17/2012 at 01:05:12
# Updated 16/12/2012 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Caitlin - JOANOFARC
# Boot Mode : Normal
# Running from : C:\Users\Caitlin\Desktop\BC_STUFF\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Found : C:\Program Files (x86)\AVG Secure Search
Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Found : C:\ProgramData\AVG Secure Search
Folder Found : C:\Users\Caitlin\AppData\Local\AVG Secure Search
Folder Found : C:\Users\Caitlin\AppData\LocalLow\AVG Secure Search

***** [Registry] *****

Key Found : HKCU\Software\AVG Secure Search
Key Found : HKCU\Software\IGearSettings
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\Software\AVG Secure Search
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKU\S-1-5-21-3846421830-1910325769-2347978951-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v3.0.10 (en-US)

Profile name : default
File : C:\Users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\1acs7gwg.default\prefs.js

Found : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Found : user_pref("browser.search.selectedEngine", "AVG Secure Search");

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [5632 octets] - [17/12/2012 01:05:12]

########## EOF - C:\AdwCleaner[R1].txt - [5692 octets] ##########

#8 nasdaq

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Posted 17 December 2012 - 02:18 PM

When I restart I think the error is: Arcsoft daemon connect has stopped working (but I would have to reboot to double check).

This article may help solve this error.
http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/arcsoft-connect-has-stopped-working-correctly/7d860e0a-3df9-474e-85e9-f773b206b02e
<<<>>>


Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java™ 6 Update 37


===

Critical vulnerabilities have been identified in Adobe Flash Player v11.3.300.264 and earlier versions... being exploited in the wild in active targeted attacks...

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

===

Remove the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Everything that was found will be deleted.
  • Follow the prompts to reboot the computer. A text file will open after the restart.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number)..

Please post the log and let me know if the problem persists.

#9 cpr97

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Posted 18 December 2012 - 10:14 PM

Below is the AdwCleaner log file text. I am still getting the "Arcdoft connect daemon has stopped working" error. I checked the related link, but the service was already started and set to start automatically. I think that is my only remaining problem though (hopefully!)

Seems like there are some bad things in this folder from combofix:
C:\Qoobox\Quarantine. Can I get rid of them?
thank you!


Adwcleaner log:

# AdwCleaner v2.101 - Logfile created 12/18/2012 at 21:49:16
# Updated 16/12/2012 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Caitlin - JOANOFARC
# Boot Mode : Normal
# Running from : C:\Users\Caitlin\Desktop\BC_STUFF\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\AVG Secure Search
Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
Deleted on reboot : C:\ProgramData\AVG Secure Search
Deleted on reboot : C:\Users\Caitlin\AppData\Local\AVG Secure Search
Deleted on reboot : C:\Users\Caitlin\AppData\LocalLow\AVG Secure Search
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml

***** [Registry] *****

Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v3.0.10 (en-US)

Profile name : default
File : C:\Users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\1acs7gwg.default\prefs.js

Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [5749 octets] - [17/12/2012 01:05:12]
AdwCleaner[S1].txt - [5487 octets] - [18/12/2012 21:49:16]

########## EOF - C:\AdwCleaner[S1].txt - [5547 octets] ##########

#10 nasdaq

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Posted 19 December 2012 - 09:13 AM

Try this fix.

http://www.arcsoft.com/support/knowledge-base-detail.asp?id=836

If you Google this string Arcsoft daemon you may be able to find a solution.

===

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!
===




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