Do you know what the BHO was?
Some aps use BHOs like Google Toolbar,
Object Name GoogleAFE
Status O BHO
Description Google.com Search related, found on Dell computers.
Responsible for redirecting 404s to this placeholder web page.(instead of what might be a page loaded with malicious code to infect Granny's computer)
What ap informed you of the BHO?
Before you just start deleting you should research what you are doing.
The IE browser has a popup blocker function. Click on "tools"/"popup blocker", and turn it on.
Show Granny where it is and how to turn it on or off because she might need/want popups working on certain sites (like possibly her bank where the screen might appear to freeze or be inoperative if you block their popups)
Stop deleting things from Granny's computer that were installed by Dell unless you know exactly what they are and what impact removing them will have.
By the way, the Microsoft Anti-spyware Beta has been upgraded and replaced with Windows Defender. You should upgrade Granny's computer to that VIA Microsoft.com
You should also go to Windows Update (click start/Windows Update) and get any updates that are available.
Set Windows Update to download and install Critical Updates automatically and set a time when you know (or are reasonably sure) that the computer will be on.
She will get popups occasionally, but not all popups are bad. Teach her what they are and how to determine if she wants a given popup or not (like most banking sites use popups and if you want to do online banking they have to be enabled on those sites).
DON'T start disabling Active X or she won't be able to use many needed sites including Windows Updates and online malware scans.
Edited by Enthusiast, 24 March 2006 - 05:51 PM.