Hello cube and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1
and install it but do not run it yet.Step #2Start in Safe Mode Using the F8 method:
- Restart the computer.
- As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
- Use the arrow keys to select the Safe Mode menu item.
- Press the Enter key.
Start HijackThis and click the Scan
button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O20 - Winlogon Notify: ur32megareg - H:\Documents and Settings\All Users\Documents\Settings\ur32mega.dll
Now close ALL open windows except HijackThis
and click the Fix Checked
button to finish the repair.Step #4We need to make sure all hidden files are showing so please:
Find the following files/folders and delete them (don't worry if they are already gone):H:\Documents and Settings\All Users\Documents\Settings\ur32mega.dllStep #5
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View tab.
- Under the Hidden files and folders heading select Show hidden files and folders.
- Uncheck the Hide file extensions for known types option.
- Uncheck the Hide protected operating system files (recommended) option.
- Click Yes to confirm.
- Click OK.
Start CCleaner and click on the Run Cleaner
button in the lower right-hand corner. When it is finished close CCleaner.Step #6
Reboot normally and run at least 2
of the following on-line virus scans:Bitdefender
<<<Add a check by 'Autoclean'.eTrust
<<<'Cure' whatever is found, then delete if unsuccessfulHousecall
<<<Put on 'Autoclean' and delete what it can't clean.Panda ActiveScan
<<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.Step #7
If you do not already have Ad-Aware SE 1.06
then follow these download and setup instructions: Ad-Aware SE Setup
. Otherwise, just check for updates.
Start Ad-aware SE, click the Start
button and choose Perform Full System Scan
. Click the Next
button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All
and remove all it finds.Step #8
OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply
button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.