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Privitize VPN- and more


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20 replies to this topic

#1 amberlyd1

amberlyd1

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  • 7 posts
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  • Local time:03:08 AM

Posted 03 December 2012 - 03:56 PM

I get a crash dump, and when the computer restarts it asks me if Privitize VPN can make changes to my computer.

Here is my DDS log:


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16455
Run by Amberly at 12:45:49 on 2012-12-03
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2979.1324 [GMT -8:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k LocalService
C:\Windows\system32\vcsFPService.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\windows\system32\Dwm.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\DriverUpdate\DriverUpdate.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
C:\Program Files (x86)\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files (x86)\QUALCOMM\QDLService2k\QDLService2kDell.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe
C:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\DigitalPersona\Bin\DPAgent.exe
C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\HostedAgent.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe
C:\windows\System32\WUDFHost.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\System32\WUDFHost.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Windows\System32\rundll32.exe
C:\Dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Intuit\QuickBooks 2011\QBW32.EXE
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Trend Micro\Client Server Security Agent\PccNtMon.exe
C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmPfw.exe
C:\Program Files (x86)\Intuit\QuickBooks 2011\QBHelp.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Users\Amberly\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amberly\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amberly\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amberly\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amberly\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Advanced System Optimizer 3\ASO3.exe
C:\Users\Amberly\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\windows\splwow64.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Users\Amberly\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\taskeng.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uURLSearchHooks: {ba14329e-9550-4989-b3f2-9732e92d17cc} - <orphaned>
mWinlogon: Userinit = userinit.exe
BHO: Shopping Assistant Plugin: {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files (x86)\PriceGong\2.6.4\PriceGongIE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Google Update] "C:\Users\Amberly\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Facebook Update] "C:\Users\Amberly\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [OfficeScanNT Monitor] "C:\Program Files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HF_G_Jul] "C:\Program Files (x86)\AVG Secure Search\HF_G_Jul.exe" /DoAction
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [PrivitizeVPNInstaller] C:\Users\Amberly\AppData\Local\PrivitizeVPNInstaller\PrivitizeVPN_1.0.0.2_install_config.exe /S /delayInstall
StartupFolder: C:\Users\Amberly\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EVERNO~1.LNK - C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2011\QBW32.EXE
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {DB9DE2A8-D1BA-472A-B1F8-39697899DEF7} - hxxp://192.168.1.67/HiDvrOcx.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{7AB45EAF-E823-487D-920E-DB4AA54BECE2} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{7AB45EAF-E823-487D-920E-DB4AA54BECE2}\2375942554138373 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{7AB45EAF-E823-487D-920E-DB4AA54BECE2}\6474234303 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{7AB45EAF-E823-487D-920E-DB4AA54BECE2}\84561646C616E64637 : DHCPNameServer = 75.101.19.192 75.101.19.224
TCP: Interfaces\{7AB45EAF-E823-487D-920E-DB4AA54BECE2}\D4F6D637 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages = DPPassFilter scecli
x64-mWinlogon: Userinit = C:\windows\System32\userinit.exe,C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe,
x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe
x64-Run: [IntelliType Pro] "c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-RunOnce: [DBRMTray] C:\Dell\DBRM\Reminder\TrayApp.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2011-4-10 55856]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\windows\System32\drivers\stdcfltn.sys [2011-4-10 21616]
R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NISx64\1309000.009\symds64.sys [2012-10-1 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NISx64\1309000.009\symefa64.sys [2012-10-1 1129120]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-12-3 1384608]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\windows\System32\drivers\NISx64\1309000.009\ccsetx64.sys [2012-10-1 167072]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\IPSDefs\20121130.001\IDSviA64.sys [2012-11-30 513184]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NISx64\1309000.009\ironx64.sys [2012-10-1 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NISx64\1309000.009\symnets.sys [2012-10-1 405624]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;C:\windows\System32\drivers\tmlwf.sys [2009-7-15 200720]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-4-10 89600]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2010-11-3 897088]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2010-11-3 983104]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-4-9 13336]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccsvchst.exe [2012-10-1 138272]
R2 NvtlService;NovaCore SDK Service;C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-12-29 83456]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2010-9-17 1251840]
R2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);C:\Program Files (x86)\QUALCOMM\QDLService2k\QDLService2kDell.exe [2010-6-25 331512]
R2 TmFilter;Trend Micro Filter;C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmXPFlt.sys [2010-5-10 265744]
R2 TmPreFilter;Trend Micro PreFilter;C:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmpreflt.sys [2010-5-10 42000]
R2 tmwfp;Trend Micro WFP Callout Driver;C:\windows\System32\drivers\tmwfp.sys [2009-7-15 339984]
R3 Acceler;Accelerometer Service;C:\windows\System32\drivers\Accelern.sys [2011-4-10 27760]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2010-11-3 1298496]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\windows\System32\drivers\btmaux.sys [2010-11-4 58128]
R3 btmhsf;btmhsf;C:\windows\System32\drivers\btmhsf.sys [2010-10-19 274432]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2011-4-9 175168]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-11-21 138912]
R3 iBtFltCoex;iBtFltCoex;C:\windows\System32\drivers\iBtFltCoex.sys [2010-11-4 59904]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2012-6-19 342528]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2011-10-25 96768]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2011-10-25 213504]
R3 qcfilterdl2k;Gobi 2000 USB Composite Device Filter Driver(413C-8186);C:\windows\System32\drivers\qcfilterdl2k.sys [2010-6-25 6400]
R3 qcusbnetdl2k;Gobi 2000 USB-NDIS miniport(413C-8186);C:\windows\System32\drivers\qcusbnetdl2k.sys [2010-6-25 443392]
R3 qcusbserdl2k;Gobi 2000 USB Device for Legacy Serial Communication(413C-8186);C:\windows\System32\drivers\qcusbserdl2k.sys [2010-6-25 230784]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-4-10 250984]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-5-18 565352]
R3 wdkmd;Intel WiDi KMD;C:\windows\System32\drivers\WDKMD.sys [2010-12-1 42392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2010-11-16 141192]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S3 BrSerIb;Brother Serial Interface Driver(WDM);C:\windows\System32\drivers\BrSerIb.sys [2010-1-19 87552]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);C:\windows\System32\drivers\BrUsbSib.sys [2010-1-19 14592]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2010-7-30 25072]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 SWDUMon;SWDUMon;C:\windows\System32\drivers\SWDUMon.sys [2012-5-18 15672]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2011-7-7 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2011-5-10 51712]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2012-11-21 16:20:53 11499008 ----a-w- C:\windows\System32\drivers\Netwsw00.sys
2012-11-21 11:14:38 -------- d-----w- C:\224af4048942c659dc008f
2012-11-21 11:06:18 87040 ----a-w- C:\windows\System32\drivers\WUDFPf.sys
2012-11-21 11:06:18 84992 ----a-w- C:\windows\System32\WUDFSvc.dll
2012-11-21 11:06:18 198656 ----a-w- C:\windows\System32\drivers\WUDFRd.sys
2012-11-21 11:06:18 194048 ----a-w- C:\windows\System32\WUDFPlatform.dll
2012-11-21 11:06:17 744448 ----a-w- C:\windows\System32\WUDFx.dll
2012-11-21 11:06:17 45056 ----a-w- C:\windows\System32\WUDFCoinstaller.dll
2012-11-21 11:06:17 229888 ----a-w- C:\windows\System32\WUDFHost.exe
2012-11-21 01:29:33 -------- d-----w- C:\Program Files (x86)\Vid-Saver
2012-11-21 01:28:41 -------- d-----w- C:\Users\Amberly\AppData\Local\PrivitizeVPNInstaller
2012-11-21 01:17:38 32768 ----a-w- C:\windows\SysWow64\CMDLGFR.DLL
2012-11-21 01:17:38 141312 ----a-w- C:\windows\SysWow64\MSCMCFR.DLL
2012-11-21 01:17:38 119568 ----a-w- C:\windows\SysWow64\VB6FR.DLL
2012-11-21 01:17:38 101888 ----a-w- C:\windows\SysWow64\VB6STKIT.DLL
2012-11-21 01:17:38 -------- d-----w- C:\Users\Amberly\AppData\Roaming\TFP
2012-11-21 01:16:52 -------- d-----w- C:\Users\Amberly\AppData\Local\Torch
2012-11-09 15:31:41 477168 ----a-w- C:\windows\SysWow64\npdeployJava1.dll
.
==================== Find3M ====================
.
2012-12-03 18:25:41 15672 ----a-w- C:\windows\System32\drivers\SWDUMon.sys
2012-11-09 15:30:42 473072 ----a-w- C:\windows\SysWow64\deployJava1.dll
2012-10-18 18:25:58 3149824 ----a-w- C:\windows\System32\win32k.sys
2012-10-12 23:35:28 862664 ----a-w- C:\windows\SysWow64\msvcr110.dll
2012-10-12 23:35:28 828872 ----a-w- C:\windows\System32\msvcr110.dll
2012-10-12 23:35:28 661448 ----a-w- C:\windows\System32\msvcp110.dll
2012-10-12 23:35:28 534480 ----a-w- C:\windows\SysWow64\msvcp110.dll
2012-10-12 23:35:28 354264 ----a-w- C:\windows\System32\vccorlib110.dll
2012-10-12 23:35:28 251864 ----a-w- C:\windows\SysWow64\vccorlib110.dll
2012-10-12 23:35:26 50856 ----a-w- C:\windows\System32\drivers\point64.sys
2012-10-10 03:31:14 75928 ----a-w- C:\windows\System32\drivers\dc3d.sys
2012-10-10 03:31:14 1795952 ----a-w- C:\windows\System32\WdfCoInstaller01011.dll
2012-10-09 18:17:13 55296 ----a-w- C:\windows\System32\dhcpcsvc6.dll
2012-10-09 18:17:13 226816 ----a-w- C:\windows\System32\dhcpcore6.dll
2012-10-09 18:04:54 73656 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-10-09 18:04:54 696760 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2012-10-09 17:40:31 44032 ----a-w- C:\windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40:31 193536 ----a-w- C:\windows\SysWow64\dhcpcore6.dll
2012-10-08 11:31:03 2312704 ----a-w- C:\windows\System32\jscript9.dll
2012-10-08 11:23:52 1392128 ----a-w- C:\windows\System32\wininet.dll
2012-10-08 11:22:55 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2012-10-08 11:18:22 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2012-10-08 11:17:35 599040 ----a-w- C:\windows\System32\vbscript.dll
2012-10-08 11:13:33 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2012-10-08 07:56:24 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2012-10-08 07:47:44 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2012-10-08 07:44:05 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2012-10-03 17:56:54 1914248 ----a-w- C:\windows\System32\drivers\tcpip.sys
2012-10-03 17:44:21 70656 ----a-w- C:\windows\System32\nlaapi.dll
2012-10-03 17:44:21 303104 ----a-w- C:\windows\System32\nlasvc.dll
2012-10-03 17:44:17 246272 ----a-w- C:\windows\System32\netcorehc.dll
2012-10-03 17:44:17 18944 ----a-w- C:\windows\System32\netevent.dll
2012-10-03 17:44:16 216576 ----a-w- C:\windows\System32\ncsi.dll
2012-10-03 17:42:16 569344 ----a-w- C:\windows\System32\iphlpsvc.dll
2012-10-03 16:42:24 18944 ----a-w- C:\windows\SysWow64\netevent.dll
2012-10-03 16:42:24 175104 ----a-w- C:\windows\SysWow64\netcorehc.dll
2012-10-03 16:42:23 156672 ----a-w- C:\windows\SysWow64\ncsi.dll
2012-10-03 16:07:26 45568 ----a-w- C:\windows\System32\drivers\tcpipreg.sys
2012-09-29 05:32:08 2177688 ----a-w- C:\windows\System32\coin92.dll
2012-09-25 22:47:43 78336 ----a-w- C:\windows\SysWow64\synceng.dll
2012-09-25 22:46:17 95744 ----a-w- C:\windows\System32\synceng.dll
2012-09-14 19:19:29 2048 ----a-w- C:\windows\System32\tzres.dll
2012-09-14 18:28:53 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2012-09-08 00:08:22 276288 ----a-w- C:\windows\SysWow64\IntelCpHeciSvc.exe
2012-09-08 00:08:18 170304 ----a-w- C:\windows\System32\igfxtray.exe
2012-09-08 00:08:16 509248 ----a-w- C:\windows\System32\igfxsrvc.exe
2012-09-08 00:08:00 441152 ----a-w- C:\windows\System32\igfxpers.exe
2012-09-08 00:07:56 251712 ----a-w- C:\windows\System32\igfxext.exe
2012-09-08 00:07:54 398656 ----a-w- C:\windows\System32\hkcmd.exe
2012-09-08 00:07:50 5902144 ----a-w- C:\windows\System32\GfxUI.exe
2012-09-08 00:07:48 184640 ----a-w- C:\windows\System32\difx64.exe
.
============= FINISH: 12:47:11.62 ===============


Many, many thanks!

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:08 AM

Posted 04 December 2012 - 12:57 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 amberlyd1

amberlyd1
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 04 December 2012 - 01:37 AM

Thanks so much for you speedy reply! Here are my results:

Checkup:

Results of screen317's Security Check version 0.99.56
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 37
Java version out of Date!
Adobe Flash Player 11.4.402.287 Flash Player out of Date!
Adobe Reader 10.1.4 Adobe Reader out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.91
Google Chrome 23.0.1271.95
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Trend Micro OfficeScan Client pccntmon.exe
Trend Micro Client Server Security Agent ntrtscan.exe
Trend Micro Client Server Security Agent HostedAgent svcGenericHost.exe
Trend Micro Client Server Security Agent tmlisten.exe
Trend Micro Client Server Security Agent HostedAgent HostedAgent.exe
Trend Micro BM TMBMSRV.exe
Trend Micro Client Server Security Agent TmPfw.exe
Trend Micro Client Server Security Agent CNTAoSMgr.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````


Adware cleaner:
# AdwCleaner v2.011 - Logfile created 12/03/2012 at 22:13:37
# Updated 02/12/2012 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : Amberly - AMBERLY-PC
# Boot Mode : Normal
# Running from : C:\Users\Amberly\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Deleted : C:\Program Files (x86)\PriceGong
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PriceGong
Folder Deleted : C:\Users\Amberly\AppData\Local\Conduit
Folder Deleted : C:\Users\Amberly\AppData\Local\Google\Chrome\User Data\Default\Extensions\bkomkajifikmkfnjgphkjcfeepbnojok
Folder Deleted : C:\Users\Amberly\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Amberly\AppData\LocalLow\PriceGong

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1631550F-191D-4826-B069-D9439253D926}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1631550F-191D-4826-B069-D9439253D926}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\StartSearch
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{835315FC-1BF6-4CA9-80CD-F6C158D40692}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\PriceGongIE.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\PriceFactorIE.PriceGongBHO
Key Deleted : HKLM\SOFTWARE\Classes\PriceFactorIE.PriceGongBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\PriceGongIE.PriceGongCtrl
Key Deleted : HKLM\SOFTWARE\Classes\PriceGongIE.PriceGongCtrl.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8B3372D0-09F0-41A5-8D9B-134E148672FB}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{1631550F-191D-4826-B069-D9439253D926}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D2A2595C-4FE4-4315-AA9B-19DBD6271B71}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\bkomkajifikmkfnjgphkjcfeepbnojok
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1631550F-191D-4826-B069-D9439253D926}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PriceGong
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{8a9386b4-e958-4c4c-adf4-8f26db3e4829}]


RogueKiller:
RogueKiller V8.3.1 [Dec 2 2012] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Amberly [Admin rights]
Mode : Scan -- Date : 12/03/2012 22:30:23

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][SUSP PATH] HKLM\[...]\Wow6432Node\Run : PrivitizeVPNInstaller (C:\Users\Amberly\AppData\Local\PrivitizeVPNInstaller\PrivitizeVPN_1.0.0.2_install_config.exe /S /delayInstall) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST320LT007-9ZV142 +++++
--- User ---
[MBR] b3f5bbf969c116be21fbe569a8f0cfee
[BSP] 68c50617ff83f82203f10b304f6248d7 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 290143 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: SD Card +++++
--- User ---
[MBR] 83b42057fb3fd1d945874c9bf1406a5b
[BSP] df4f83c1f72e36823a12b0dfc7617313 : MBR Code unknown
Partition table:
0 - [XXXXXX] FAT32 (0x0b) [VISIBLE] Offset (sectors): 8192 | Size: 3777 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[1]_S_12032012_02d2230.txt >>
RKreport[1]_S_12032012_02d2230.txt

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 December 2012 - 01:03 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 December 2012 - 02:10 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 December 2012 - 12:38 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 amberlyd1

amberlyd1
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Posted 14 December 2012 - 01:11 AM

Hello,

I am not seeing a log after I run the Combofix. Where can I find it?

Amberly

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 14 December 2012 - 09:39 AM

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\ComboFix.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 amberlyd1

amberlyd1
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Posted 14 December 2012 - 10:16 AM

Thanks!

ComboFix 12-12-13.02 - Amberly 12/13/2012 22:21:06.1.4 - x64
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2979.1562 [GMT -8:00]
Running from: c:\users\Amberly\Downloads\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Vid-Saver
c:\program files (x86)\Vid-Saver\ButtonUtil.dll
c:\program files (x86)\Vid-Saver\Uninstall.exe
c:\program files (x86)\Vid-Saver\Vid-Saver-bg.exe
c:\program files (x86)\Vid-Saver\Vid-Saver.exe
c:\users\Amberly\AppData\Local\assembly\tmp
c:\users\Amberly\g2mdlhlpx.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-11-14 to 2012-12-14 )))))))))))))))))))))))))))))))
.
.
2012-12-14 07:17 . 2012-12-14 07:17 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-11-21 16:20 . 2012-06-03 16:33 11499008 ----a-w- c:\windows\system32\drivers\Netwsw00.sys
2012-11-21 11:14 . 2012-11-21 11:14 -------- d-----w- C:\224af4048942c659dc008f
2012-11-21 11:06 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-21 11:06 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-21 11:06 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-21 11:06 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-21 11:06 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-21 11:06 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-21 11:06 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-11-21 01:28 . 2012-11-21 01:29 -------- d-----w- c:\users\Amberly\AppData\Local\PrivitizeVPNInstaller
2012-11-21 01:17 . 2012-11-21 01:17 -------- d-----w- c:\users\Amberly\AppData\Roaming\TFP
2012-11-21 01:17 . 2012-05-11 23:47 32768 ----a-w- c:\windows\SysWow64\CMDLGFR.DLL
2012-11-21 01:17 . 2012-05-11 23:47 141312 ----a-w- c:\windows\SysWow64\MSCMCFR.DLL
2012-11-21 01:17 . 2012-05-11 23:47 119568 ----a-w- c:\windows\SysWow64\VB6FR.DLL
2012-11-21 01:17 . 2012-05-11 23:47 101888 ----a-w- c:\windows\SysWow64\VB6STKIT.DLL
2012-11-21 01:16 . 2012-11-21 15:20 -------- d-----w- c:\users\Amberly\AppData\Local\Torch
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-12 21:42 . 2012-06-10 15:36 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-12-12 21:42 . 2012-01-07 20:17 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-11 15:18 . 2012-05-18 14:54 15672 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2012-11-21 11:07 . 2011-11-17 00:14 66395536 ----a-w- c:\windows\system32\MRT.exe
2012-11-09 15:30 . 2012-11-09 15:31 477168 ----a-w- c:\windows\SysWow64\npdeployJava1.dll
2012-11-09 15:30 . 2011-10-23 01:04 473072 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-10-16 08:38 . 2012-11-28 15:29 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38 . 2012-11-28 15:29 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39 . 2012-11-28 15:29 561664 ----a-w- c:\windows\apppatch\AcLayers.dll
2012-10-12 23:35 . 2012-10-12 23:35 862664 ----a-w- c:\windows\SysWow64\msvcr110.dll
2012-10-12 23:35 . 2012-10-12 23:35 828872 ----a-w- c:\windows\system32\msvcr110.dll
2012-10-12 23:35 . 2012-10-12 23:35 661448 ----a-w- c:\windows\system32\msvcp110.dll
2012-10-12 23:35 . 2012-10-12 23:35 534480 ----a-w- c:\windows\SysWow64\msvcp110.dll
2012-10-12 23:35 . 2012-10-12 23:35 354264 ----a-w- c:\windows\system32\vccorlib110.dll
2012-10-12 23:35 . 2012-10-12 23:35 251864 ----a-w- c:\windows\SysWow64\vccorlib110.dll
2012-10-12 23:35 . 2012-10-12 23:35 50856 ----a-w- c:\windows\system32\drivers\point64.sys
2012-10-10 03:31 . 2012-10-10 03:31 75928 ----a-w- c:\windows\system32\drivers\dc3d.sys
2012-10-10 03:31 . 2012-10-10 03:31 1795952 ----a-w- c:\windows\system32\WdfCoInstaller01011.dll
2012-09-29 05:32 . 2012-09-29 05:32 2177688 ----a-w- c:\windows\system32\coin92.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"Facebook Update"="c:\users\Amberly\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-08-30 138096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2010-08-19 487562]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-02-18 283160]
"NUSB3MON"="c:\program files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2010-11-17 113288]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"RemoteControl9"="c:\program files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" [2009-07-06 87336]
"PDVD9LanguageShortcut"="c:\program files (x86)\CyberLink\PowerDVD9\Language\Language.exe" [2010-04-29 50472]
"OfficeScanNT Monitor"="c:\program files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exe" [2010-06-25 1705296]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2011-09-30 2215768]
"AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-11-08 377800]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
.
c:\users\Amberly\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
EvernoteClipper.lnk - c:\program files (x86)\Evernote\Evernote\EvernoteClipper.exe [2012-8-14 1014624]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Intuit Data Protect.lnk - c:\program files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe [2012-3-9 5969752]
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2012-5-14 1156968]
QuickBooks_Standard_21.lnk - c:\program files (x86)\Intuit\QuickBooks 2011\QBW32.EXE [2012-5-14 1178984]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ DPPassFilter scecli
.
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2010-11-03 983104]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [2010-11-16 141192]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]
R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2010-11-03 1298496]
R3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys [2010-01-20 87552]
R3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys [2010-01-20 14592]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-10-30 250984]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys [2012-12-11 15672]
R3 TmProxy;Trend Micro Client/Server Security Agent Proxy Service;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmProxy.exe [2009-07-15 917768]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-05-10 51712]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-06-11 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [2010-08-20 21616]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1309000.009\SYMDS64.SYS [2012-01-17 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1309000.009\SYMEFA64.SYS [2012-05-22 1129120]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-10-23 1384608]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1309000.009\ccSetx64.sys [2012-06-07 167072]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\IPSDefs\20121212.001\IDSvia64.sys [2012-09-01 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1309000.009\Ironx64.SYS [2012-04-18 190072]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1309000.009\SYMNETS.SYS [2012-04-18 405624]
S1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\DRIVERS\tmlwf.sys [2009-07-15 200720]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]
S2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2010-11-03 897088]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-02-18 13336]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe [2012-06-16 138272]
S2 NvtlService;NovaCore SDK Service;c:\program files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-12-29 83456]
S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2010-09-18 1251840]
S2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);c:\program files (x86)\QUALCOMM\QDLService2k\QDLService2kDell.exe [2010-06-25 331512]
S2 svcGenericHost;Trend Micro Client/Server Security Agent;c:\program files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe [2010-07-05 45056]
S2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2011-11-29 2916736]
S2 TmFilter;Trend Micro Filter;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmXPFlt.sys [2010-05-11 265744]
S2 TmPreFilter;Trend Micro PreFilter;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmPreFlt.sys [2010-05-11 42000]
S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\DRIVERS\tmwfp.sys [2009-07-15 339984]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-06 2655768]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-12-03 3143472]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Accelern.sys [2010-12-13 27760]
S3 btmaux;Intel Bluetooth Auxiliary Service;c:\windows\system32\DRIVERS\btmaux.sys [2010-11-04 58128]
S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [2010-10-19 274432]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2010-08-12 175168]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2012-10-10 75928]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-11-21 138912]
S3 iBtFltCoex;iBtFltCoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [2010-11-04 59904]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2012-06-19 342528]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-10-25 96768]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-10-25 213504]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2012-10-12 50856]
S3 qcfilterdl2k;Gobi 2000 USB Composite Device Filter Driver(413C-8186);c:\windows\system32\DRIVERS\qcfilterdl2k.sys [2010-06-25 6400]
S3 qcusbnetdl2k;Gobi 2000 USB-NDIS miniport(413C-8186);c:\windows\system32\DRIVERS\qcusbnetdl2k.sys [2010-06-25 443392]
S3 qcusbserdl2k;Gobi 2000 USB Device for Legacy Serial Communication(413C-8186);c:\windows\system32\DRIVERS\qcusbserdl2k.sys [2010-06-25 230784]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2000-01-01 565352]
S3 TmPfw;Trend Micro Client/Server Security Agent Personal Firewall;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmPfw.exe [2009-07-15 595960]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [2010-12-01 42392]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-10 21:42]
.
2012-07-20 c:\windows\Tasks\ASO-AutoCheckUpdate7Days.job
- c:\program files (x86)\Advanced System Optimizer 3\CheckUpdate.exe [2012-07-20 23:38]
.
2012-12-11 c:\windows\Tasks\DriverUpdate Startup.job
- c:\program files (x86)\DriverUpdate\DriverUpdate.exe [2012-05-16 21:06]
.
2012-12-14 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000Core.job
- c:\users\Amberly\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-08-30 04:51]
.
2012-12-14 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000UA.job
- c:\users\Amberly\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-08-30 04:51]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-23 01:08]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-23 01:08]
.
2012-12-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000Core.job
- c:\users\Amberly\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-11 16:31]
.
2012-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000UA.job
- c:\users\Amberly\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-11 16:31]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-01-21 525312]
"FreeFallProtection"="c:\program files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe" [2010-12-15 686704]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-12-17 1933584]
"BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2010-11-03 10228224]
"DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2010-09-10 206336]
"IntelliType Pro"="c:\program files\Microsoft Mouse and Keyboard Center\itype.exe" [2012-10-12 1464984]
"IntelliPoint"="c:\program files\Microsoft Mouse and Keyboard Center\ipoint.exe" [2012-10-12 2075288]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-09-08 170304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-09-08 398656]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-09-08 441152]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"DBRMTray"="c:\dell\DBRM\Reminder\TrayApp.exe" [2010-09-10 7168]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
DPF: {DB9DE2A8-D1BA-472A-B1F8-39697899DEF7} - hxxp://192.168.1.67/HiDvrOcx.cab
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{ba14329e-9550-4989-b3f2-9732e92d17cc} - (no file)
Wow6432Node-HKLM-Run-HF_G_Jul - c:\program files (x86)\AVG Secure Search\HF_G_Jul.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DbgagD\1*]
"value"="?\0a\02\19\14+6¨"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-12-14 07:08:28
ComboFix-quarantined-files.txt 2012-12-14 15:08
.
Pre-Run: 222,921,543,680 bytes free
Post-Run: 222,560,657,408 bytes free
.
- - End Of File - - D46E2A6E1DF87427A20F982210966D6A



The computer seems to be okay.

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:08 AM

Posted 14 December 2012 - 10:41 AM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:08 AM

Posted 17 December 2012 - 12:36 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 amberlyd1

amberlyd1
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 17 December 2012 - 12:29 PM

Here's the log. What can you tell from it?

ComboFix 12-12-14.01 - Amberly 12/17/2012 8:28.2.4 - x64
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2979.1751 [GMT -8:00]
Running from: c:\users\Amberly\Downloads\ComboFix.exe
Command switches used :: c:\users\Amberly\Desktop\CFScript.txt
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-11-17 to 2012-12-17 )))))))))))))))))))))))))))))))
.
.
2012-12-17 16:42 . 2012-12-17 16:42 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-11-21 16:20 . 2012-06-03 16:33 11499008 ----a-w- c:\windows\system32\drivers\Netwsw00.sys
2012-11-21 11:14 . 2012-11-21 11:14 -------- d-----w- C:\224af4048942c659dc008f
2012-11-21 11:06 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-21 11:06 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-21 11:06 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-21 11:06 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-21 11:06 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-21 11:06 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-21 11:06 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-11-21 01:28 . 2012-11-21 01:29 -------- d-----w- c:\users\Amberly\AppData\Local\PrivitizeVPNInstaller
2012-11-21 01:17 . 2012-11-21 01:17 -------- d-----w- c:\users\Amberly\AppData\Roaming\TFP
2012-11-21 01:17 . 2012-05-11 23:47 32768 ----a-w- c:\windows\SysWow64\CMDLGFR.DLL
2012-11-21 01:17 . 2012-05-11 23:47 141312 ----a-w- c:\windows\SysWow64\MSCMCFR.DLL
2012-11-21 01:17 . 2012-05-11 23:47 119568 ----a-w- c:\windows\SysWow64\VB6FR.DLL
2012-11-21 01:17 . 2012-05-11 23:47 101888 ----a-w- c:\windows\SysWow64\VB6STKIT.DLL
2012-11-21 01:16 . 2012-11-21 15:20 -------- d-----w- c:\users\Amberly\AppData\Local\Torch
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-15 11:39 . 2012-05-18 14:54 15672 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2012-12-15 11:13 . 2011-11-17 00:14 67413224 ----a-w- c:\windows\system32\MRT.exe
2012-12-12 21:42 . 2012-06-10 15:36 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-12-12 21:42 . 2012-01-07 20:17 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-11-09 15:30 . 2012-11-09 15:31 477168 ----a-w- c:\windows\SysWow64\npdeployJava1.dll
2012-11-09 15:30 . 2011-10-23 01:04 473072 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-10-16 08:38 . 2012-11-28 15:29 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38 . 2012-11-28 15:29 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39 . 2012-11-28 15:29 561664 ----a-w- c:\windows\apppatch\AcLayers.dll
2012-10-12 23:35 . 2012-10-12 23:35 862664 ----a-w- c:\windows\SysWow64\msvcr110.dll
2012-10-12 23:35 . 2012-10-12 23:35 828872 ----a-w- c:\windows\system32\msvcr110.dll
2012-10-12 23:35 . 2012-10-12 23:35 661448 ----a-w- c:\windows\system32\msvcp110.dll
2012-10-12 23:35 . 2012-10-12 23:35 534480 ----a-w- c:\windows\SysWow64\msvcp110.dll
2012-10-12 23:35 . 2012-10-12 23:35 354264 ----a-w- c:\windows\system32\vccorlib110.dll
2012-10-12 23:35 . 2012-10-12 23:35 251864 ----a-w- c:\windows\SysWow64\vccorlib110.dll
2012-10-12 23:35 . 2012-10-12 23:35 50856 ----a-w- c:\windows\system32\drivers\point64.sys
2012-10-10 03:31 . 2012-10-10 03:31 75928 ----a-w- c:\windows\system32\drivers\dc3d.sys
2012-10-10 03:31 . 2012-10-10 03:31 1795952 ----a-w- c:\windows\system32\WdfCoInstaller01011.dll
2012-10-09 18:17 . 2012-11-15 18:29 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll
2012-10-09 18:17 . 2012-11-15 18:29 226816 ----a-w- c:\windows\system32\dhcpcore6.dll
2012-10-09 17:40 . 2012-11-15 18:29 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40 . 2012-11-15 18:29 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll
2012-10-04 16:40 . 2012-12-12 14:42 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-10-03 17:56 . 2012-11-15 18:29 1914248 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-10-03 17:44 . 2012-11-15 18:29 70656 ----a-w- c:\windows\system32\nlaapi.dll
2012-10-03 17:44 . 2012-11-15 18:29 303104 ----a-w- c:\windows\system32\nlasvc.dll
2012-10-03 17:44 . 2012-11-15 18:29 246272 ----a-w- c:\windows\system32\netcorehc.dll
2012-10-03 17:44 . 2012-11-15 18:29 18944 ----a-w- c:\windows\system32\netevent.dll
2012-10-03 17:44 . 2012-11-15 18:29 216576 ----a-w- c:\windows\system32\ncsi.dll
2012-10-03 17:42 . 2012-11-15 18:29 569344 ----a-w- c:\windows\system32\iphlpsvc.dll
2012-10-03 16:42 . 2012-11-15 18:29 18944 ----a-w- c:\windows\SysWow64\netevent.dll
2012-10-03 16:42 . 2012-11-15 18:29 175104 ----a-w- c:\windows\SysWow64\netcorehc.dll
2012-10-03 16:42 . 2012-11-15 18:29 156672 ----a-w- c:\windows\SysWow64\ncsi.dll
2012-10-03 16:07 . 2012-11-15 18:29 45568 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2012-09-29 05:32 . 2012-09-29 05:32 2177688 ----a-w- c:\windows\system32\coin92.dll
2012-09-25 22:47 . 2012-11-15 18:29 78336 ----a-w- c:\windows\SysWow64\synceng.dll
2012-09-25 22:46 . 2012-11-15 18:29 95744 ----a-w- c:\windows\system32\synceng.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"Facebook Update"="c:\users\Amberly\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-08-30 138096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2010-08-19 487562]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-02-18 283160]
"NUSB3MON"="c:\program files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2010-11-17 113288]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"RemoteControl9"="c:\program files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" [2009-07-06 87336]
"PDVD9LanguageShortcut"="c:\program files (x86)\CyberLink\PowerDVD9\Language\Language.exe" [2010-04-29 50472]
"OfficeScanNT Monitor"="c:\program files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exe" [2010-06-25 1705296]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2011-09-30 2215768]
"AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-11-08 377800]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
.
c:\users\Amberly\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
EvernoteClipper.lnk - c:\program files (x86)\Evernote\Evernote\EvernoteClipper.exe [2012-8-14 1014624]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Intuit Data Protect.lnk - c:\program files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe [2012-3-9 5969752]
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2012-5-14 1156968]
QuickBooks_Standard_21.lnk - c:\program files (x86)\Intuit\QuickBooks 2011\QBW32.EXE [2012-5-14 1178984]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ DPPassFilter scecli
.
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2010-11-03 983104]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [2010-11-16 141192]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]
R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2010-11-03 1298496]
R3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys [2010-01-20 87552]
R3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys [2010-01-20 14592]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys [2012-12-15 15672]
R3 TmProxy;Trend Micro Client/Server Security Agent Proxy Service;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmProxy.exe [2009-07-15 917768]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-05-10 51712]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-06-11 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [2010-08-20 21616]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1309000.009\SYMDS64.SYS [2012-01-17 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1309000.009\SYMEFA64.SYS [2012-05-22 1129120]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-10-23 1384608]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1309000.009\ccSetx64.sys [2012-06-07 167072]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\IPSDefs\20121214.001\IDSvia64.sys [2012-09-01 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1309000.009\Ironx64.SYS [2012-04-18 190072]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1309000.009\SYMNETS.SYS [2012-04-18 405624]
S1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\DRIVERS\tmlwf.sys [2009-07-15 200720]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]
S2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2010-11-03 897088]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-02-18 13336]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe [2012-06-16 138272]
S2 NvtlService;NovaCore SDK Service;c:\program files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-12-29 83456]
S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2010-09-18 1251840]
S2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);c:\program files (x86)\QUALCOMM\QDLService2k\QDLService2kDell.exe [2010-06-25 331512]
S2 svcGenericHost;Trend Micro Client/Server Security Agent;c:\program files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe [2010-07-05 45056]
S2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2011-11-29 2916736]
S2 TmFilter;Trend Micro Filter;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmXPFlt.sys [2010-05-11 265744]
S2 TmPreFilter;Trend Micro PreFilter;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmPreFlt.sys [2010-05-11 42000]
S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\DRIVERS\tmwfp.sys [2009-07-15 339984]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-06 2655768]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-12-03 3143472]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Accelern.sys [2010-12-13 27760]
S3 btmaux;Intel Bluetooth Auxiliary Service;c:\windows\system32\DRIVERS\btmaux.sys [2010-11-04 58128]
S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [2010-10-19 274432]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2010-08-12 175168]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2012-10-10 75928]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-11-21 138912]
S3 iBtFltCoex;iBtFltCoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [2010-11-04 59904]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2012-06-19 342528]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-10-25 96768]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-10-25 213504]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2012-10-12 50856]
S3 qcfilterdl2k;Gobi 2000 USB Composite Device Filter Driver(413C-8186);c:\windows\system32\DRIVERS\qcfilterdl2k.sys [2010-06-25 6400]
S3 qcusbnetdl2k;Gobi 2000 USB-NDIS miniport(413C-8186);c:\windows\system32\DRIVERS\qcusbnetdl2k.sys [2010-06-25 443392]
S3 qcusbserdl2k;Gobi 2000 USB Device for Legacy Serial Communication(413C-8186);c:\windows\system32\DRIVERS\qcusbserdl2k.sys [2010-06-25 230784]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-10-30 250984]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2000-01-01 565352]
S3 TmPfw;Trend Micro Client/Server Security Agent Personal Firewall;c:\program files (x86)\Trend Micro\Client Server Security Agent\TmPfw.exe [2009-07-15 595960]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [2010-12-01 42392]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-10 21:42]
.
2012-12-15 c:\windows\Tasks\DriverUpdate Startup.job
- c:\program files (x86)\DriverUpdate\DriverUpdate.exe [2012-05-16 21:06]
.
2012-12-17 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000Core.job
- c:\users\Amberly\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-08-30 04:51]
.
2012-12-17 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000UA.job
- c:\users\Amberly\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-08-30 04:51]
.
2012-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-23 01:08]
.
2012-12-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-23 01:08]
.
2012-12-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000Core.job
- c:\users\Amberly\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-11 16:31]
.
2012-12-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4003357869-3359360044-4085774428-1000UA.job
- c:\users\Amberly\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-11 16:31]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-01-21 525312]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"FreeFallProtection"="c:\program files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe" [2010-12-15 686704]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-12-17 1933584]
"BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2010-11-03 10228224]
"DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2010-09-10 206336]
"IntelliType Pro"="c:\program files\Microsoft Mouse and Keyboard Center\itype.exe" [2012-10-12 1464984]
"IntelliPoint"="c:\program files\Microsoft Mouse and Keyboard Center\ipoint.exe" [2012-10-12 2075288]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-09-08 170304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-09-08 398656]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-09-08 441152]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"DBRMTray"="c:\dell\DBRM\Reminder\TrayApp.exe" [2010-09-10 7168]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
DPF: {DB9DE2A8-D1BA-472A-B1F8-39697899DEF7} - hxxp://192.168.1.67/HiDvrOcx.cab
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DbgagD\1*]
"value"="?\0a\02\19\14+6¨"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-12-17 09:11:26
ComboFix-quarantined-files.txt 2012-12-17 17:11
ComboFix2.txt 2012-12-14 15:08
.
Pre-Run: 222,426,435,584 bytes free
Post-Run: 221,991,137,280 bytes free
.

#13 gringo_pr

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Posted 17 December 2012 - 12:58 PM

Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
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#14 amberlyd1

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Posted 17 December 2012 - 05:00 PM

This is what came up when I copied and pasted this: C:\Qoobox\Add-Remove Programs.txt into Run.

Thanks for all your help!

AccelerometerP11
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
Advanced Audio FX Engine
Advanced System Optimizer
Apple Application Support
Apple Software Update
Canon MF Toolbox 4.9.1.1.mf13
Coupon Printer for Windows
CyberLink PowerDVD 9.5
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Digital Delivery
Dell Mobile Broadband Utility
Dell Webcam Central
DirectX 9 Runtime
DriverUpdate
Evernote v. 4.5.8
Facebook Video Calling 1.2.0.287
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 4.8.0.723
IDT Audio
InstallVC90Support
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® Wireless Display
Java Auto Updater
Java™ 6 Update 37
JumpStart Spanish
Junk Mail filter update
Learning Lodge Navigator
Lorex Auto Port Forwarding
Mesh Runtime
Messenger Companion
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Norton Internet Security
PhotoShowExpress
Qualcomm Gobi 2000 Package for Dell
QuickBooks
QuickBooks Pro 2011
QuickTime
Realtek Ethernet Controller Driver
Realtek USB 2.0 Card Reader
Renesas Electronics USB 3.0 Host Controller Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype Toolbars
Skype™ 5.10
Sonic CinePlayer Decoder Pack
TeamViewer 7
Trend Micro Client/Server Security Agent
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! BrowserPlus 2.9.8

#15 gringo_pr

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Posted 17 December 2012 - 06:20 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

Coupon Printer for Windows
Java™ 6 Update 37
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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