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Video Card unrecognized, still displays.


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1 reply to this topic

#1 Gweivyth

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Posted 02 December 2012 - 07:42 PM

Hello guys,

Today I reformatted a friend's computer for him, he was having some trouble with the speed of his PC. Well, after reinstalling Windows, now his video card isn't being recognized whatsoever. I happen to find this strange, as the monitor is displaying through the card, however the computer refuses to install drivers for it because it says that it doesn't exist physically. (Doesn't show up in the device manager, AMD Catalyst won't register it...) The card is a Dell ATI-102-A924(B) 256 MB Radeon X1300.

I have finished all of the Windows updates, in hopes that this may help the problem, but I have yet to be able to fix it. Here's a Speccy log.

Summary
Operating System
Microsoft Windows XP Professional 32-bit SP3
CPU
Intel Celeron 420 @ 1.60GHz 55 °C
Conroe-L 65nm Technology
RAM
2.00 GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)
Motherboard
Dell Inc. 0RY007 (Socket 775) 40 °C
Graphics
Standard Monitor (1024x768@1Hz)

Hard Drives
233GB Seagate ST3250310AS (SATA) 35 °C
Optical Drives
TSSTcorp CDRWDVD TS-H493B
Audio
Realtek High Definition Audio
Operating System
Microsoft Windows XP Professional 32-bit SP3
Computer type: Desktop
Installation Date: 02 December 2012, 13:47
Serial Number: XJM6Q-BQ8HW-T6DFB-Y934T-YD4YT
Windows Security Center
Firewall Enabled
Antivirus Disabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time 3:00 AM
.NET Frameworks installed
v3.5 SP1
v3.0 SP2
v2.0 SP2
Environment Variables
USERPROFILE C:\Documents and Settings\Administratrix
SystemRoot C:\WINDOWS
User Variables
TEMP C:\Documents and Settings\Administratrix\Local Settings\Temp
TMP C:\Documents and Settings\Administratrix\Local Settings\Temp
Machine Variables
ComSpec C:\WINDOWS\system32\cmd.exe
Path C:\WINDOWS\system32
C:\WINDOWS
C:\WINDOWS\System32\Wbem
windir C:\WINDOWS
FP_NO_HOST_CHECK NO
OS Windows_NT
PROCESSOR_ARCHITECTURE x86
PROCESSOR_LEVEL 6
PROCESSOR_IDENTIFIER x86 Family 6 Model 22 Stepping 1, GenuineIntel
PROCESSOR_REVISION 1601
NUMBER_OF_PROCESSORS 1
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
TEMP C:\WINDOWS\TEMP
TMP C:\WINDOWS\TEMP
Power Profile
Active power scheme Home/Office Desk
Hibernation Disabled
Turn Off Monitor after: (On AC Power) 20 min
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) Never
Screen saver Enabled
Uptime
Current Session
Current Time 12/2/2012 7:40:48 PM
Current Uptime 395 sec (0 d, 00 h, 06 m, 35 s)
Last Boot Time 12/2/2012 7:34:13 PM
TimeZone
TimeZone GMT -5:00 Hours

Edited by Gweivyth, 02 December 2012 - 07:46 PM.


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#2 noknojon

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Posted 02 December 2012 - 10:15 PM

Hi -
Is this where you went to try and get the driver for Dell ATI-102-A924(B) 256 MB Radeon X1300 ??
http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_xp.aspx

Uninstall your graphics driver first. Turn off your pc and reseat your ATI x1300
Reinstall the card driver from the above link -
OR -
Remove your old regular standard graphics card and leave your x1300 connected. Connect your monitor to the x1300 and you should be good to go.
You do not have to have a video card installed to switch/upgrade to a newer card, just swap them out and thats it

This is a "minor" concern if you have cleaned and dusted inside the computer as it should usually be under 50C
CPU - Intel Celeron 420 @ 1.60GHz 55 C <<







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