I was told to open a new topic in this forum by "Boopme" in the Malware forum. We already made sure the PC was clean, see link http://www.bleepingcomputer.com/forums/topic475923.html
In any case, I still have a problem accessing my external WD500 hard drive from Windows file manager/Explorer. I also see a message on the initial PC boot menu pertaining to a debugger being on. I don't know if that is a problem or if it is even related to the WD500 non-communication issue. However, I thought I should mention it. I already tried a system restore before opening the topic in the Malware forum, but it didn't seem to help.
Can you please help me?
Here is some info from my Dell PC:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name HOME
System Manufacturer Dell Inc.
System Model Dimension 8400
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2993 Mhz
BIOS Version/Date Dell Inc. A01, 7/17/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name HOME\Lenny
Time Zone Eastern Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 480.43 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys