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New Gigabyte Motherboard Problems


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#1 pctech64

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Posted 01 December 2012 - 01:51 PM

I just purchased a Gigabyte Motherboard, GA-Z77X-UD3H, from Newegg to install in my new computer (all of the parts installed were brand new). After hooking everything up, I turned the computer on, and the Bios screen turned on for a sec, then went to black. The computer made no response when I started pushing keys on the keyboard. I turned off the computer, turned off the PSU, then switched the USB keyboard into each of the USB drives on the computer, then turned the PSU and computer on and tried again, but to no avail. It didn't seem like it would recognize the keyboard, because none of the "lock" lights were on, and would not turn on when pressing Caps Lock, Num Lock, etc. I then brought home about 4 ps2 keyboards to hook up to the ps2 port. I plugged in each keyboard to the computer using the same details as before, but the computer still did not do anything. The Num Lock light was on, but would not turn off when pressing the Num Lock button. Caps Lock and Scroll Lock buttons did not turn on their respective lights.

Is this something that can be fixed, or should I return it to Newegg?

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#2 dpunisher

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Posted 01 December 2012 - 02:18 PM

Will it post with all peripherals disconnected(except video)? You should get a post, then possibly a keyboard error.

Cleared CMOS? USB keyboard plugged into proper USB2 port (Intel controlled)?

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#3 dc3

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Posted 01 December 2012 - 02:35 PM

Try accessing the BIOS. You will most likely need to do this eventually in order to make your optical drive the first device in the boot order so you can boot from the installation disc.

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