Spending some time at moms house she asked me to take a look at her computer because it "wouldnt start". So I turn it on and it goes to the loading screen and desktop just fine. The problem is once on the desktop after a message pops up from some resource I cannot decipher the program's origin with online search. It is some type of fake version of Windows Essentials I think and all the font where letters should be are boxes except for a few letters here and there mainly the letters QQ at the top; then several boxes following; then the number 7; and more boxes; etc, some Asian looking font.
This program looks just like a anti-virus scanner made cartoon-like for children which makes me think its a virus itself. I cannot remove it through control panel. I get an error message. I am writing this message through Safe Mode with Networking.
Here is a list of photos I took with my phone in order from trying to remove through Control Panel in Safe Mode with Networking. I cannot remove it and after closing the program I get the last photo- Big Bright Red Box-- then I cannot close or change the windows except for Fire Fox.
Many Thank You's
Edited by bloopie, 01 December 2012 - 08:56 AM.
Mod Edit: Moved from XP to AII. ~bloopie