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VIRUS - black screen, no option for "start task manager" cant open anything


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#1 kd88

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Posted 29 November 2012 - 07:05 PM

Hey guys I was on some porn site and got a nasty virus.

Following is a description of the virus:

- Black screen, cant see anything but a small icon of an standard application box, when I start in safe mode I get the words "safe mode" in the four corners like normal but still nothing but black screen.

- When I push ctrl+alt+del it goes to the normal screen but there is no option for "start task manager" its the all the other options. (this also happens in safe mode.

- If I push the windows key the start menu pops up for a brief second but goes away quickly, I cannot click on anything nor can I see anything but that black screen with that small pic of a application. I cant access the registry or run any programs.

What should I do?

I tried running the win 7 pro installation disk but when I click "repair computer" it says that this disk does not match your OS version.

I am running Win 7 pro 64gb
On a custom build computer

Any help would be great thanks!

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#2 etavares

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Posted 04 December 2012 - 08:38 AM

Hi kd88,

My name is etavares and I'll be helping you with this issue.

Are you able to bring up the task manager by pressing Ctrl-Shift-Esc?

-etavares


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#3 etavares

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Posted 08 December 2012 - 06:09 AM

Hi, do you still need help?


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#4 etavares

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Posted 13 December 2012 - 05:18 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.


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