Posted 29 November 2012 - 06:45 PM
MAC OS X
I do have the OS X disc but I'd really really like to not lose any of my data or ALL of my boyfriends movies. I am beginning to think that a full erase and reinstall may be the only fix. I'll let you tell me that though.
I'm a bit of a noob so please forgive me. In this post I will be as thorough as possible. If any additional info is needed I will glady supply it (if I can). This is my girlfriends computer so I am not ENTIRELY sure what all she has done to it but I think I have a decent idea. I will pretend I am her for the readers sake (swear I didn't do it, lol).
I forgot admin password and was attempting to recover/reset admin password. I booted while holding option, taking me to Mac OS X Utilities. From there I typed "resetpassword". When the reset password menu appeared, I selected the correct HD and selected the ADMIN user name. I typed in new password and attempted to save but could not. I then typed "reboot" into the terminal and sure enough, the password had not been changed. (I think she tried this 2 maybe 3 times in that same fashion).
After further search I found another method. Booted into Mac OS X Utilities and selected terminal. This time I typed in "rm /var/db/ .ApplesetupDone". Not sure if it matters, but any spaces in that command are intentional. To the best of her/my recollection that is how it was entered. When I hit enter it came back "this directory cannot be found", or something like that. For some unknown reason I held the power button down and turned of the computer. Upon rebooting it wouldn't get past the grey load screen with the apple, and load icon going clockwise.
I took it to geek squad and they assured me that re-installing OS X from the "Recovery HD" would fix the issue. We brought it home rather than leaving it thinking "problem solved". However, when I tried to select EITHER HD they both read "This drive is locked". I tried to repair the drive but it was unrepairable. I tried to verify "macintosh HD" and it said "disc cannot be repaired, backup as much data as possible and erase and reformatt disc". I hooked up an external hard drive and tried to copy the contents "using repair"?
I wasn't able to transfer any data and gave up. I'm told that's all I remember doing.
I know this is like a needle in a haystack considering I just do whatever google tells me but I think this is the long and veiny of it. Hopefully it's enough info to make something of.
Thanks in advance and again, I can get any info from Utilities as needed.