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is this computer infected or not ?


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3 replies to this topic

#1 Vasilina

Vasilina

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Posted 29 November 2012 - 12:20 PM

Hello.
My co-worker is having various issues with Outlook mostly corrupt invites and one of the messages she send most recently was detected as potentially dangerous by the recipients Antivirus program.
So I have the logs here.
Please take a look to see if our problem is mall-ware-related.


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_35
Run by Marianne.Menta at 7:24:57 on 2012-11-29
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1039 [GMT -5:00]
.
AV: AntiVir Desktop *Disabled/Outdated* {B02B524A-0C22-45DD-A6D1-70C7010CE58E}
.
============== Running Processes ================
.
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\StacSV.exe
C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\msdtc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iBryte\playbryte\ibrytedesktop.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\WebEx\Productivity Tools\PTIM.exe
C:\Program Files\WebEx\Productivity Tools\ptoneclk.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\WebEx\Productivity Tools\ptSrv.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k HPZ12
.
============== Pseudo HJT Report ===============
.
uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070912
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070912
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PlayBryte BHO: {61e0ef7a-9bc0-45ea-9b2f-f3e9f02692bd} -
BHO: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - c:\program files\startnow toolbar\Toolbar32.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - c:\program files\webex\productivity tools\ptonecli.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - c:\program files\startnow toolbar\Toolbar32.dll
TB: PlayBryte Toolbar: {b278d9f8-0fa9-465e-9938-0c392605d8e3} -
TB: WebEx Productivity Tools: {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - c:\program files\webex\productivity tools\ptonecli.dll
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [Google Update] "c:\documents and settings\marianne.menta\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [PTIM.exe] c:\program files\webex\productivity tools\PTIM.exe
uRun: [PTOneClick] c:\program files\webex\productivity tools\ptoneclk.exe /AutoRunning="1"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [StartNow Search Protect] "c:\program files\startnow toolbar\search_protect.exe" /RELAY /REPORT /PROTECT
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_11_4_402_287_Plugin.exe -update plugin
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [iBryte playbryte Desktop] c:\program files\ibryte\playbryte\ibrytedesktop.exe
mRun: [EEventManager] c:\program files\epson\creativity suite\event manager\EEventManager.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.207\SSScheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: dontdisplaylastusername = dword:1
mPolicies-System: dontdisplaylockeduserid = dword:3
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\biolsp.dll
LSP: c:\program files\avira\antivir desktop\avsda.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1190752160953
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://i4cp.webex.com/client/T26L/webex/ieatgpc.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{C0CA8B58-03F5-418E-8BCC-DAD163337A74} : DHCPNameServer = 192.168.1.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= wxvault.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 wvauth
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\marianne.menta\application data\mozilla\firefox\profiles\gld8vmya.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\marianne.menta\application data\mozilla\plugins\npatgpc.dll
FF - plugin: c:\documents and settings\marianne.menta\local settings\application data\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_287.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-10-15 11608]
R2 AntiVirMailService;Avira AntiVir MailGuard;c:\program files\avira\antivir desktop\avmailc.exe [2009-10-15 340136]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-10-15 136360]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-10-15 269480]
R2 AntiVirWebService;Avira AntiVir WebGuard;c:\program files\avira\antivir desktop\avwebgrd.exe [2009-10-15 428200]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-10-15 66616]
R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-11-22 3290304]
R2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\ToolbarUpdaterService.exe [2012-6-22 265952]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-6-7 160944]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.207\McCHSvc.exe [2011-6-17 237008]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-10-11 280344]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-11 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-11-22 15:34:38 5885632 ----a-w- c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
.
==================== Find3M ====================
.
2012-10-22 08:37:31 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-10-08 18:50:07 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-08 18:50:07 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-08 18:50:04 10220472 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2012-10-02 18:04:21 58368 ----a-w- c:\windows\system32\synceng.dll
2012-09-04 10:38:50 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-09-04 10:38:50 477168 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-09-04 10:38:50 473072 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 7:26:47.93 ===============


Thank you

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#2 Vasilina

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Posted 29 November 2012 - 01:26 PM

bumb. Please take a look.

Thank you

#3 nasdaq

nasdaq

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Posted 01 December 2012 - 09:35 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs and let me know if the problem persists.

#4 nasdaq

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Posted 07 December 2012 - 10:10 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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