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Computer startup problems, now won't connect to internet and programs crash on startup


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14 replies to this topic

#1 adrian125

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Posted 28 November 2012 - 03:51 PM

Hi all,

Found this site and was hoping for some help. A couple weeks ago, I turned on my ASUS G74SX-XR1 and the screen never came on. I took out the battery and discharged the static electricity and my computer started up fine. Well yesterday, after coming back from a vacation where I took my laptop with me and used it all weekend, my laptop screen wouldn't come on again. I tried the same method as before and it still didn't work. Troubleshooting it, I found that the backlight wasn't coming on. Graphics card OK. I saw with a flashlight that the computer was running, but it was running Startup Repair. This worried me. I let the computer set for a day and today it starts up fine, backlight and all. But, now my laptop connects to the router, but with no internet access both wireless and wired connections neither at home or at school. Also, some basic startup programs that I've never had a problem with, are now crashing on startup. Can these two problems be related? Or is it an inverter going out and corruption of files?

--Adrian

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#2 bluetech

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Posted 28 November 2012 - 08:17 PM

it depends what programs are failing ... as for the backlight if you can see it with a flash light then it is the inverter board... hook the computer up to monitor start the computer in safe mode and check the windows logs and see what it is thats crashing ....

#3 adrian125

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Posted 28 November 2012 - 11:43 PM

The programs that are crashing are ASUS AIRecovery Reminder, ASUS Vibe, Intel Monitoring. All programs that run on startup. Also the problem with my Internet connection. It connects to the router, but says no Internet access. Confirmed Internet connection with other devices through that router.

Also today, my screen was working as normal. But my task bar changed from the windows 7 one to an almost safe-mode plain taskbar

#4 jhayz

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Posted 29 November 2012 - 12:13 AM

Try downloading Speccy and then install the program. To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

Download MiniToolBox and select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size.
A notepad will open then copy-paste the report on your next reply.

Tekken
 


#5 adrian125

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Posted 29 November 2012 - 01:24 AM

I couldn't upload from my computer, so I saved the Speccy snap to my GoogleDocs.

https://docs.google.com/open?id=0B3Sn-npd1XjpU0libmhua3MwNDg

Here is the Result from minitoolbox

MiniToolBox by Farbar Version: 25-11-2012
Ran by Adrian (administrator) on 28-11-2012 at 22:15:53
Running from "F:\"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/28/2012 03:03:33 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

Error: (11/28/2012 03:03:33 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

Error: (11/28/2012 03:03:33 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

Error: (11/28/2012 03:03:06 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/28/2012 03:03:06 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=431}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/28/2012 03:03:06 PM) (Source: Windows Search Service) (User: )
Description: The gatherer is unable to read the registry Path.

Context: Application, SystemIndex Catalog


Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

Error: (11/26/2012 06:45:10 PM) (Source: Google Update) (User: BADASSMOFO)
Description: Network Request Error.
Error: 0x80072ee2. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http s

Error: (11/26/2012 04:13:04 PM) (Source: Application Hang) (User: )
Description: The program mbam.exe version 1.62.0.140 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 16b0

Start Time: 01cdcc3372c6cd60

Termination Time: 16

Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

Report Id: 25cbae43-3827-11e2-8ea7-742f685361a5

Error: (11/23/2012 06:36:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: EXPLORERFRAME.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c6a8
Exception code: 0xc0000005
Fault offset: 0x00000000000411d1
Faulting process id: 0x%9
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (11/22/2012 08:21:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8081


System errors:
=============
Error: (11/28/2012 10:07:49 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
aswFW
aswSP

Error: (11/28/2012 10:07:41 PM) (Source: Service Control Manager) (User: )
Description: The Web Deployment Agent Service service failed to start due to the following error:
%%1053

Error: (11/28/2012 10:07:41 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Web Deployment Agent Service service to connect.

Error: (11/28/2012 10:07:25 PM) (Source: Service Control Manager) (User: )
Description: The lxebCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (11/28/2012 10:07:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the lxebCATSCustConnectService service to connect.

Error: (11/28/2012 10:07:19 PM) (Source: Service Control Manager) (User: )
Description: The aswFsBlk service failed to start due to the following error:
%%193

Error: (11/28/2012 03:03:33 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (11/28/2012 03:03:33 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147218173.

Error: (11/28/2012 03:03:06 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
aswFW
aswSP

Error: (11/28/2012 03:02:51 PM) (Source: Service Control Manager) (User: )
Description: The Web Deployment Agent Service service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (11/28/2012 03:03:33 PM) (Source: Windows Search Service)(User: )
Description:
Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

Error: (11/28/2012 03:03:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

Error: (11/28/2012 03:03:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

Error: (11/28/2012 03:03:06 PM) (Source: Windows Search Service)(User: )
Description:
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (11/28/2012 03:03:06 PM) (Source: Windows Search Service)(User: )
Description:
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)
431

Error: (11/28/2012 03:03:06 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog


Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)
Path

Error: (11/26/2012 06:45:10 PM) (Source: Google Update)(User: BADASSMOFO)
Description: Network Request Error.
Error: 0x80072ee2. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http s

Error: (11/26/2012 04:13:04 PM) (Source: Application Hang)(User: )
Description: mbam.exe1.62.0.14016b001cdcc3372c6cd6016C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe25cbae43-3827-11e2-8ea7-742f685361a5

Error: (11/23/2012 06:36:27 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4EXPLORERFRAME.dll6.1.7601.175144ce7c6a8c000000500000000000411d1

Error: (11/22/2012 08:21:14 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8081


=========================== Installed Programs ============================

??????? Windows Live Mesh ActiveX ??(????) (Version: 15.4.5722.2)
??????? Windows Live Mesh ActiveX ??? (Version: 15.4.5722.2)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.3)
Adobe AIR (Version: 3.1.0.4880)
Adobe Community Help (Version: 3.4.980)
Adobe Content Viewer (Version: 1.4.0)
Adobe Creative Suite 5.5 Master Collection (Version: 5.5)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Flash Player 11 Plugin (Version: 11.4.402.287)
Adobe Photoshop CS4
Adobe Reader X (10.1.4) (Version: 10.1.4)
Adobe Story (Version: 1.0.571)
Adobe Widget Browser (Version: 2.0 Build 230)
Adobe Widget Browser (Version: 2.0.230)
Advanced SystemCare 6 (Version: 6.0)
Android SDK Tools (Version: 1.14)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
ASUS AI Recovery (Version: 1.0.23)
ASUS FaceLogon (Version: 1.0.0013)
ASUS Live Update (Version: 3.1.2)
ASUS Power4Gear Hybrid (Version: 1.2.0)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0040)
ASUS USB Charger Plus (Version: 2.0.8)
ASUS Virtual Camera (Version: 1.0.25)
ASUS WebStorage (Version: 3.0.84.161)
AsusScr_G74 Series_ENG (Version: 1.0.0001)
AsusVibe2.0 (Version: 2.0.4.617)
Atheros Client Installation Program (Version: 7.0)
ATK Package (Version: 1.0.0015)
avast! Internet Security (Version: 6.0.1000.0)
Bing Bar (Version: 7.0.610.0)
BitTorrent (Version: 7.6.1)
BitTorrentBar Toolbar (Version: 6.6.0.19)
Bluetooth Win7 Suite (64) (Version: 7.2.0.65)
Bonjour (Version: 3.0.0.10)
Camtasia Studio 7 (Version: 7.1.0)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (Version: 15.4.5722.2)
CPUID ROG CPU-Z 1.59 (Version: 1.59)
Crysis® (Version: 1.00.0000)
Crysis® 2 (Version: 1.0.0.0)
CyberLink LabelPrint (Version: 2.5.1908)
CyberLink Power2Go (Version: 6.1.3602c)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dia (remove only)
DirectX 9 Runtime (Version: 1.00.0000)
Dragon NaturallySpeaking 11 (Version: 11.50.100)
Easy Macro Recorder 3.75
ExpressGateCloud (Version: 2.6.27.160)
Facebook Messenger 2.1.4651.0 (Version: 2.1.4651.0)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Finger Sensing Pad Driver (Version: 9.1.3.5)
Fresco Logic USB3.0 Host Controller (Version: 3.5.73.0)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
GameFast.exe (Version: 1.0.0.1)
Google Chrome (Version: 23.0.1271.64)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.21.123)
Guitar Pro 6
H&R Block California 2011 (Version: 1.11.4201)
H&R Block Deluxe + Efile + State 2011 (Version: 11.05.6203)
iCloud (Version: 2.0.2.187)
IDroo 1.0.0.154 (Version: 1.0.0.154)
IIS 7.5 Express (Version: 7.5.1190)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
InternetHelper1.5 Toolbar (Version: 6.9.0.16)
iTunes (Version: 10.7.0.21)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 35 (Version: 6.0.350)
Java™ 7 (64-bit) (Version: 7.0.0)
Java™ SE Development Kit 7 (64-bit) (Version: 1.7.0.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Lexmark Pro200-S500 Series
Live 8.2.2
LTspice IV
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
MATLAB R2011b (Version: 7.13)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET Web Pages (Version: 1.0.20105.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Native Client (Version: 10.51.2500.0)
Microsoft SQL Server Compact 4.0 Web Tools ENU (Version: 4.0.8482.1)
Microsoft SQL Server Compact 4.0 x64 ENU (Version: 4.0.8482.1)
Microsoft SQL Server System CLR Types (Version: 10.51.2500.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Web Deploy 2.0 (Version: 2.0.1070)
Microsoft Web Platform Installer 3.0 (Version: 3.0.5)
Microsoft WebMatrix (Version: 1.0.1073)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MySQL Connector Net 6.3.7 (Version: 6.3.7)
MySQL Server 5.1 (Version: 5.1.57)
Nuance PDF Reader (Version: 6.00.0041)
NVIDIA 3D Vision Driver 268.37 (Version: 268.37)
NVIDIA Control Panel 268.37 (Version: 268.37)
NVIDIA Graphics Driver 268.37 (Version: 268.37)
NVIDIA HD Audio Driver 1.2.22.1 (Version: 1.2.22.1)
NVIDIA Install Application (Version: 2.1002.62.312)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6837)
Origin (Version: 8.3.1.9)
PDF Settings CS5 (Version: 10.0)
Pharos
PxMergeModule (Version: 1.00.0000)
Quartus II 11.1sp1 Web Edition (Build 216)
QuickTime (Version: 7.72.80.56)
Realtek Ethernet Controller Driver (Version: 7.44.421.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6564)
Realtek USB 2.0 Reader Driver (Version: 6.1.7600.10001)
Reason 5.0 (Version: 5.0)
Rotation Desktop for G Series.exe (Version: 1.0.0.9)
Roxio AACS Certificate (Version: 1.0.0)
Roxio CinePlayer (Version: 5.8)
Roxio CinePlayer (Version: 5.8.58232.1)
Safari (Version: 5.34.57.2)
Siglos Karaoke Professional
Skype Click to Call (Version: 5.9.9216)
Skype™ 5.10 (Version: 5.10.116)
Speccy (Version: 1.18)
Steinberg Cubase 5 (Version: 5.1.0)
Steinberg Drum Loop Expansion 01 (Version: 1.0.0.1)
Steinberg Groove Agent ONE Content (Version: 1.0.0.003)
Steinberg HALionOne (Version: 1.1.0.457)
Steinberg HALionOne Additional Content Set 01 (Version: 1.0.0.001)
Steinberg HALionOne Expression Set (Version: 1.0.1.0)
Steinberg HALionOne GM Drum Set (Version: 1.0.1.457)
Steinberg HALionOne GM Set (Version: 1.0.1.457)
Steinberg HALionOne Pro Set (Version: 1.0.1.457)
Steinberg HALionOne Studio Drum Set (Version: 1.0.1.457)
Steinberg HALionOne Studio Set (Version: 1.0.1.457)
Steinberg LoopMash Content (Version: 1.0.0.005)
Steinberg REVerence Content 01 (Version: 1.0.0.006)
syncables desktop SE (Version: 5.5.746.11492)
Tbrac-2006 (Version: 3.3.0001)
THX TruStudio (Version: 1.03.01)
TortoiseSVN 1.7.1.22161 (64 bit) (Version: 1.7.22161)
Trend Micro Titanium Internet Security (Version: 3.0)
Trend Micro Titanium Internet Security (Version: 3.00)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
uVision2
VipBoxSportsApp (Version: 2.1 Build 26473)
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64) (Version: 11.0.0)
VLC media player 1.1.11 (Version: 1.1.11)
Wajam (Version: 1.49)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Mobile Device Updater Component (Version: 04.08.2345.00)
WinFlash (Version: 2.32.0)
WinRAR 4.00 (64-bit) (Version: 4.00.0)
WinSCP 4.3.5 (Version: 4.3.5)
Wireless Console 3 (Version: 3.0.27)
Workspace Macro 4.6 (Version: 4.6)
XAMPP 1.7.7
Xming-fonts 7.5.0.25 (Version: 7.5.0.25)
Xming 6.9.0.31 (Version: 6.9.0.31)
Yontoo 1.10.02 (Version: 1.10.02)
YTD Video Downloader 3.9.3
Zune (Version: 04.08.2345.00)
Zune Language Pack (CHS) (Version: 04.08.2345.00)
Zune Language Pack (CHT) (Version: 04.08.2345.00)
Zune Language Pack (CSY) (Version: 04.08.2345.00)
Zune Language Pack (DAN) (Version: 04.08.2345.00)
Zune Language Pack (DEU) (Version: 04.08.2345.00)
Zune Language Pack (ELL) (Version: 04.08.2345.00)
Zune Language Pack (ESP) (Version: 04.08.2345.00)
Zune Language Pack (FIN) (Version: 04.08.2345.00)
Zune Language Pack (FRA) (Version: 04.08.2345.00)
Zune Language Pack (HUN) (Version: 04.08.2345.00)
Zune Language Pack (IND) (Version: 04.08.2345.00)
Zune Language Pack (ITA) (Version: 04.08.2345.00)
Zune Language Pack (JPN) (Version: 04.08.2345.00)
Zune Language Pack (KOR) (Version: 04.08.2345.00)
Zune Language Pack (MSL) (Version: 04.08.2345.00)
Zune Language Pack (NLD) (Version: 04.08.2345.00)
Zune Language Pack (NOR) (Version: 04.08.2345.00)
Zune Language Pack (PLK) (Version: 04.08.2345.00)
Zune Language Pack (PTB) (Version: 04.08.2345.00)
Zune Language Pack (PTG) (Version: 04.08.2345.00)
Zune Language Pack (RUS) (Version: 04.08.2345.00)
Zune Language Pack (SVE) (Version: 04.08.2345.00)

========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 14313.16 MB
Available physical RAM: 11762.25 MB
Total Pagefile: 28624.51 MB
Available Pagefile: 25771.53 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.09 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:571.17 GB) (Free:207.66 GB) NTFS
4 Drive f: (PIMP) (Removable) (Total:0.95 GB) (Free:0.13 GB) FAT

========================= Users: ========================================

User accounts for \\BADASSMOFO

Administrator Adrian ASPNET
Guest


**** End of log ****

#6 Artrooks

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Posted 29 November 2012 - 11:51 AM

Hello,

The first issue that I see:

Your computer is running more than one anti-virus program
  • Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer.
  • Having two or more anti-virus programs running at the same time can cause your computer to run slowly, become unstable and in rare cases, crash.
My suggestion is that you uninstall one of the following:
  • avast! Internet Security (Version: 6.0.1000.0)
  • Trend Micro Titanium Internet Security (Version: 3.00)

FWIW: My personal opinion is that the use of software such as IObit's Advanced System Care will eventually lead to more problems than it solves.

Regards,
Brooks



 


#7 adrian125

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Posted 29 November 2012 - 01:06 PM

Uninstalled TrendMicro and IOBit

#8 adrian125

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Posted 29 November 2012 - 06:38 PM

Sorry forgot to mention no change to computer

#9 jhayz

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Posted 02 December 2012 - 07:43 PM

Please check your laptop if its built with a diagnostic test for hardware and system performances. For hardware, run the hard drive short and long test. Software would be booting time or overall system check, if available usually in Windows and OEM software support, BIOS and or boot function keys such as ESC depending on the command key for the laptop. Please describe what you mean by crashing ASUS softwares on startup.

Tekken
 


#10 adrian125

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Posted 03 December 2012 - 01:23 AM

What I mean by programs crashing is that on startup, multiple popup boxes appear with the Text:


"[APP] has stopped working. Windows is searching for a solution to the problem..."

This applies to
Intel TurboBoost Monitor
Facebook Messenger
AIRecoveryRemind
ASUS LiveUpdate
ASUS Vibe 2.0

And now, my taskbar and personalized settings have changed to a sharp grey. I'm reporting this from another laptop connected to my network, since I have no internet access with mine.

As far as diagnostics, the computer won't allow it to do any troubleshooting or performance reports.

#11 jhayz

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Posted 04 December 2012 - 02:19 AM

Those softwares can be reinstalled including network device drivers. Have you tried going that route first? Were there any issues prior going to these software crashes such as infections?

Tekken
 


#12 adrian125

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Posted 04 December 2012 - 02:23 AM

There were no problems and then they all hit at once, and I do suspect malware problems. MBAM comes up clean as well as tdss killer

#13 jhayz

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Posted 04 December 2012 - 02:32 AM

Please check your laptop if its built with a diagnostic test for hardware and system performances. For hardware, run the hard drive short and long test. Software would be booting time or overall system check

Where you able to follow these suggestions? We want to eliminate hardware as a possible culprit.

Tekken
 


#14 adrian125

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Posted 04 December 2012 - 02:36 AM

I wasn't sure how to perform these tests. I can run a chkdsk and a performance report? Not sure how to access the tests.

#15 jhayz

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Posted 05 December 2012 - 10:04 PM

Can you check the hardware temps. next time or post the result atleast for the motherboard, cpu, hard drive temperature values? The laptop may have been running for a long while on high temps. as an initial suspect. On the other hand, if there is constant blackout on the screen, use an external monitor to check the booting behavior or error messages shown on your computer.

Tekken
 





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