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ComboFix help


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4 replies to this topic

#1 reddinggirl1979

reddinggirl1979

  • Members
  • 2 posts
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  • Local time:01:31 AM

Posted 28 November 2012 - 02:43 PM

So awhile back ago, I was trying to get my computer checked out with my HiJackThis log, and during that time someone has me download ComboFix. I figured since I was done with it, that I could uninstall it. Well I couldn't uninstall the Qoobox file. So i did research and came across something that was posted from your site. It gave directions on how to uninstall ComboFix... But then once I started reading the directions I had i am not quiet sure if this is something I should do or not? Also to, my computer still is acting funny.. Sometimes It runs sticato and sometimes it will take awhile for the text that I type to catch up or show up. it is real sluggish. It didn't seem to help with the last person that helped me. So In the process of uninstalling that I got from your site, it said that if you uninstalled the Combofix icon and can't do the Qoobox, you have to reinstall it, and go through this process, and it creates a log etc... So I did the steps,and was going to do the next step of deleting it. But then i thought since the computer is still not doing well I would post my log from ComboFix to see if you guys thought I had any malware, or viruses or anything on y computer that would be causing it to be doing what it is... Then on top of it, I have tried for a long time to Create a system image and a system repair disc, and for whatever reason it will not allow me to do that... It usually gives an error about the burned image so could you help me? below will be my log.. I will copy and paste it and also attach it to make sure you get it no matter what... Thanks again.
Tina


ComboFix 12-11-28.02 - Tina Gregorio 11/28/2012 10:42:58.3.3 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.1958 [GMT -8:00]
Running from: c:\users\Tina Gregorio\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-10-28 to 2012-11-28 )))))))))))))))))))))))))))))))
.
.
2012-11-28 19:00 . 2012-11-28 19:00 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2012-11-28 19:00 . 2012-11-28 19:00 -------- d-----w- c:\users\DefaultAppPool\AppData\Local\temp
2012-11-28 19:00 . 2012-11-28 19:00 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-11-28 14:12 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{44C9F77E-BEF0-43D8-BD36-2C4924057A27}\mpengine.dll
2012-11-28 13:44 . 2012-11-28 13:44 -------- d-----w- c:\users\Tina Gregorio\AppData\Roaming\DigiData
2012-11-28 09:15 . 2012-11-28 13:44 -------- d-----w- c:\programdata\DigiData
2012-11-28 09:14 . 2012-11-28 09:14 -------- d-----w- c:\program files (x86)\Charter
2012-11-21 21:20 . 2012-11-21 21:20 -------- d-----w- c:\users\Tina Gregorio\AppData\Local\DDMSettings
2012-11-20 13:22 . 2012-11-20 13:22 -------- d-----w- c:\users\Tina Gregorio\AppData\Roaming\ImgBurn
2012-11-20 13:19 . 2012-11-20 13:19 -------- d-----w- c:\program files (x86)\ImgBurn
2012-11-20 07:30 . 2012-07-04 08:36 69632 ----a-w- c:\windows\system32\coinst_8.97.100.3.dll
2012-11-20 07:30 . 2012-07-04 08:36 1960960 ----a-w- c:\windows\SysWow64\atiumdmv.dll
2012-11-20 07:30 . 2012-07-04 08:36 1053696 ----a-w- c:\windows\system32\atiumd6v.dll
2012-11-20 07:30 . 2012-07-04 09:27 918528 ----a-w- c:\windows\SysWow64\aticfx32.dll
2012-11-20 07:30 . 2012-07-04 09:25 1081856 ----a-w- c:\windows\system32\aticfx64.dll
2012-11-20 07:18 . 2012-11-20 07:18 -------- d-----w- c:\users\Tina Gregorio\AppData\Local\Innovative Solutions
2012-11-19 19:34 . 2012-11-19 19:34 -------- dc----w- c:\users\Tina Gregorio\AppData\Local\MigWiz
2012-11-19 02:59 . 2012-11-19 02:59 -------- d-----w- c:\users\Tina Gregorio\AppData\Local\Hardcoded Software
2012-11-19 02:56 . 2012-11-19 02:56 -------- d-----w- c:\program files (x86)\Hardcoded Software
2012-11-17 11:19 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2012-11-17 11:19 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-11-17 11:19 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-11-17 11:19 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-11-17 11:02 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-17 11:02 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-17 11:02 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-17 11:02 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-17 11:02 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-11-17 11:02 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-17 11:02 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-14 07:14 . 2012-10-09 18:17 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll
2012-11-14 07:14 . 2012-10-09 18:17 226816 ----a-w- c:\windows\system32\dhcpcore6.dll
2012-11-14 07:14 . 2012-10-09 17:40 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll
2012-11-14 07:14 . 2012-10-09 17:40 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll
2012-11-14 07:14 . 2012-10-18 18:25 3149824 ----a-w- c:\windows\system32\win32k.sys
2012-11-14 07:14 . 2012-06-01 05:36 192000 ----a-w- c:\windows\system32\iisRtl.dll
2012-11-14 07:14 . 2012-06-01 04:37 154624 ----a-w- c:\windows\SysWow64\iisRtl.dll
2012-11-14 07:14 . 2012-06-01 05:34 55296 ----a-w- c:\windows\system32\admwprox.dll
2012-11-13 20:29 . 2012-11-13 20:29 354216 ----a-w- c:\windows\SysWow64\DivXControlPanelApplet.cpl
2012-11-13 19:59 . 2012-11-13 19:59 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
2012-11-13 19:59 . 2012-11-13 19:59 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
2012-11-13 19:59 . 2012-11-13 19:59 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
2012-11-13 19:59 . 2012-11-13 19:59 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
2012-11-13 19:59 . 2012-11-13 19:59 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
2012-11-13 19:59 . 2012-11-13 19:59 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
2012-11-13 19:59 . 2012-11-13 19:59 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll
2012-11-13 19:59 . 2012-11-13 19:59 -------- d-----w- c:\programdata\Apple Computer
2012-11-09 22:17 . 2012-11-09 22:37 -------- d-----w- c:\program files (x86)\Opera Next
2012-11-09 00:49 . 2012-11-09 00:49 -------- d-----w- c:\users\Tina Gregorio\AppData\Local\Macromedia
2012-11-08 23:22 . 2012-11-08 23:22 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-24 12:29 . 2012-03-30 02:04 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-11-24 12:29 . 2011-06-07 00:50 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-11-17 11:03 . 2010-07-11 10:04 66395536 ----a-w- c:\windows\system32\MRT.exe
2012-11-08 00:29 . 2012-09-01 13:06 101688 ----a-w- c:\windows\system32\drivers\RapportKE64.sys
2012-10-30 23:51 . 2010-11-06 22:24 59728 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2012-10-30 23:51 . 2011-03-13 05:43 984144 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-10-30 23:51 . 2010-11-06 22:24 370288 ----a-w- c:\windows\system32\drivers\aswSP.sys
2012-10-30 23:51 . 2010-11-06 22:24 71600 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-10-30 23:51 . 2010-11-06 22:24 25232 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2012-10-30 23:51 . 2010-11-06 22:23 41224 ----a-w- c:\windows\avastSS.scr
2012-10-30 23:50 . 2010-11-06 22:23 227648 ----a-w- c:\windows\SysWow64\aswBoot.exe
2012-10-30 23:50 . 2011-03-13 05:43 285328 ----a-w- c:\windows\system32\aswBoot.exe
2012-10-27 17:31 . 2012-10-27 17:31 95208 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2012-10-27 17:31 . 2012-05-28 01:53 821736 ----a-w- c:\windows\SysWow64\npdeployJava1.dll
2012-10-27 17:31 . 2010-07-04 20:46 746984 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-10-25 11:12 . 2012-10-25 11:12 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2012-10-25 11:12 . 2012-10-25 11:12 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2012-10-15 16:59 . 2012-02-25 22:06 54072 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2012-10-11 02:45 . 2011-12-17 17:44 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll
2012-10-11 02:45 . 2011-12-17 17:44 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll
2012-09-30 03:54 . 2011-03-13 05:57 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-14 19:19 . 2012-10-10 00:32 2048 ----a-w- c:\windows\system32\tzres.dll
2012-09-14 18:28 . 2012-10-10 00:32 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-08-31 18:19 . 2012-10-10 00:35 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\programdata\Macrovision\FLEXnet Connect\6\ISUSPM.exe" [2008-10-20 210208]
"Messenger (Yahoo!)"="c:\progra~2\Yahoo!\MESSEN~1\YahooMessenger.exe" [2011-06-16 6276408]
"CrossRiderPlugin"="c:\program files (x86)\CrossriderWebApps\Crossrider.exe" [2011-05-15 478720]
"Xvid"="c:\program files (x86)\Xvid\CheckUpdate.exe" [2011-01-17 8192]
"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-30 98304]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"avast"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2012-10-30 4297136]
"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2012-10-11 296096]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"DivXMediaServer"="c:\program files (x86)\DivX\DivX Media Server\DivXMediaServer.exe" [2012-11-13 450560]
"DivXUpdate"="c:\program files (x86)\DivX\DivX Update\DivXUpdate.exe" [2012-11-01 1263512]
"Online Backup Auto Update"="c:\program files (x86)\Charter\Cloud Drive Backup\Auto Update\OnlineBackup.UpdateSystemTray.exe" [2012-05-16 233472]
"Vault Explorer Cache Watcher"="c:\program files (x86)\Charter\Cloud Drive Backup\vewatch.exe" [2012-02-08 28672]
.
c:\users\Tina Gregorio\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Charter Cloud Drive™ Backup.lnk - c:\windows\system32\schtasks.exe [2011-4-29 285696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Logo Calibration Loader.lnk - c:\program files (x86)\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe [2011-10-12 708608]
ProfileReminder.lnk - c:\program files (x86)\GretagMacbeth\i1\Eye-One Match 3\ProfileReminder.exe [2011-10-12 954368]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ DPPassFilter scecli
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 PDIHWCTL;PDIHWCTL;c:\windows\system32\drivers\pdihwctl.sys [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys [2010-07-02 51600]
R3 esgiguard;esgiguard; [x]
R3 iscFlash;iscFlash;c:\swsetup\sp52619\iscflashx64.sys [2010-09-15 45632]
R3 libusb0;libusb-win32 - Kernel Driver, Version 1.2.4.0;c:\windows\system32\drivers\libusb0.sys [x]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]
R3 PCTINDIS5X64;PCTINDIS5X64 NDIS Protocol Driver;c:\windows\system32\PCTINDIS5X64.SYS [x]
R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2010-07-21 45456]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [2009-12-30 31800]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-09 239136]
R3 SeqCal;SeqCal;c:\windows\system32\DRIVERS\SeqCal.sys [2006-05-18 7808]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 SwitchBoard;SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-07-05 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 RapportKE64;RapportKE64;c:\windows\System32\Drivers\RapportKE64.sys [2012-11-08 101688]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 20056]
S1 RapportCerberus_43926;RapportCerberus_43926;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus64_43926.sys [2012-10-30 505720]
S1 RapportEI64;RapportEI64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2012-11-08 55096]
S1 RapportPG64;RapportPG64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2012-11-08 297240]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2011-02-16 89600]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-09-20 203264]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-10-30 71600]
S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-03-06 338168]
S2 FilesystemWatcher;Filesystem Watcher;c:\program files (x86)\Charter\Cloud Drive Backup\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [2012-05-16 24576]
S2 FreeAgentGoNext Service;Seagate Service;c:\program files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-09-26 189736]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-01-27 102968]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-05-21 103992]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-14 30520]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-01-18 20480]
S2 nlsX86cc;Nalpeiron Licensing Service;c:\windows\SysWOW64\nlssrv32.exe [2011-01-31 66560]
S2 OnlineBackupSchedulerService;Online Backup Scheduler;c:\program files (x86)\Charter\Cloud Drive Backup\Scheduler\OnlineBackup.SchedulerService.exe [2012-05-16 24576]
S2 RapportMgmtService;Rapport Management Service;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2012-11-08 976728]
S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2011-08-03 400368]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-01-06 2184496]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2009-12-22 38456]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
iissvcs REG_MULTI_SZ w3svc was
apphost REG_MULTI_SZ apphostsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2011-03-04 19:29 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-28 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-30 12:29]
.
2012-11-14 c:\windows\Tasks\HPCeeScheduleForTina Gregorio.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-01-05 10:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-10-30 23:50 133400 ----a-w- c:\program files\Alwil Software\Avast5\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-01-20 611896]
"HP Quick Launch"="c:\program files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-01-18 451072]
"HPToneControl"="c:\program files\Hewlett-Packard\HPToneControl\HPTonectl.exe" [2009-08-19 107832]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2010-07-21 2327952]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-02-16 487424]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-09-20 444904]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=c:\progra~2\SEARCH~1\SEARCH~1\x64\datamngr.dll c:\progra~2\SEARCH~1\SEARCH~1\x64\IEBHO.dll
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mSearchAssistant = hxxp://www.google.com
mCustomizeSearch = hxxp://www.google.com
IE: {{1522439E-756F-4A1C-B61D-D281AC1814C8} - http://www.tq.cn/
Trusted Zone: cinemanow.com
Trusted Zone: netflix.com
Trusted Zone: roxio.com
Trusted Zone: roxionow.com
Trusted Zone: sonic.com
TCP: DhcpNameServer = 24.205.224.36 24.205.192.61 68.116.46.115
TCP: Interfaces\{0370C535-AE09-4EDD-A635-80DDBCB979FD}: NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{1D75F51D-CC64-4E6F-AD25-F901355E0229}: NameServer = 8.8.8.8,8.8.4.4
FF - ProfilePath - c:\users\Tina Gregorio\AppData\Roaming\Mozilla\Firefox\Profiles\1mb8ehz0.default\
FF - ExtSQL: 2012-10-10 19:46; {0153E448-190B-4987-BDE1-F256CADA672F}; c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF - ExtSQL: 2012-10-30 15:53; {23fcfd51-4958-4f00-80a3-ae97e717ed8b}; c:\program files (x86)\DivX\DivX Plus Web Player\firefox\DivXHTML5
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
ShellIconOverlayIdentifiers-{65929490-CD79-4C89-BCC7-9D4224A3534B} - (no file)
ShellIconOverlayIdentifiers-{65929490-CD79-4C89-BCC7-9D4224A35150} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\Affinix\QCA2]
@DACL=(02 0000)
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\Graboid\Ignore]
@DACL=(02 0000)
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\Local AppWizard-Generated Applications\CanInstallWeFi]
@DACL=(02 0000)
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\Local AppWizard-Generated Applications\CNUpdater]
@DACL=(02 0000)
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{32916C85-CA7F-8FD7-AB1F-A6894D78A694}*]
"hanlfdmbhegnikka"=hex:6a,61,61,69,70,64,69,6a,64,6b,6b,69,63,65,6c,65,6b,62,
6e,6e,00,01
"iadlknkoalplgnbilj"=hex:6a,61,61,69,70,64,69,6a,64,6b,6b,69,63,65,6c,65,6b,62,
6e,6e,00,fe
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\Microsoft\Windows\Windows Error Reporting\Debug\UIHandles]
@DACL=(02 0000)
"CheckingForSolutionDialog"=hex(B):3e,0e,cf,00,00,00,00,00
"FirstLevelConsentDialog"=hex(B):5c,03,01,00,00,00,00,00
"CloseDialog"=hex(B):7e,08,05,00,00,00,00,00
"RestartDialog"=hex(B):a4,09,b4,70,00,00,00,00
"CollectingDataDialog"=hex(B):d2,04,0c,00,00,00,00,00
"SecondLevelConsentDialog"=hex(B):40,0d,97,01,00,00,00,00
"UpsellDialog"=hex(B):6e,23,b7,05,00,00,00,00
"UploadDialog"=hex(B):56,0b,0a,00,00,00,00,00
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\RoxioNow\RoxioNowShell]
@DACL=(02 0000)
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\RoxioNow\RoxioNowShell\Recent File List]
@DACL=(02 0000)
.
[HKEY_USERS\S-1-5-21-3232514150-4032903458-1798651365-1000\Software\Sprint\RoamingClient]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_110_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_110_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{32916C85-CA7F-8FD7-AB1F-A6894D78A694}\InProcServer32*]
"jablpdleafoigkkmmmen"=hex:6a,61,61,69,70,64,69,6a,64,6b,6b,69,63,65,6c,65,6b,
62,6e,6e,00,fe
"iablndnehjcikjpimd"=hex:6a,61,61,69,70,64,69,6a,64,6b,6b,69,63,65,6c,65,6b,62,
6e,6e,00,fe
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_110_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_110_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\DbgagD\1*]
"value"="?\08\02\02\07:!u"
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0007\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0008\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0009\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0010\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0011\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0012\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0013\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0014\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet002\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-11-28 11:08:05
ComboFix-quarantined-files.txt 2012-11-28 19:08
ComboFix2.txt 2012-11-16 11:31
ComboFix3.txt 2012-11-16 05:35
.
Pre-Run: 110,469,566,464 bytes free
Post-Run: 110,034,006,016 bytes free
.
- - End Of File - - 07F53EE50E7AFDBED833CC287DC31013

Attached Files



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
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Posted 03 December 2012 - 02:45 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/476766 <<< CLICK THIS LINK



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***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Edited by Oh My, 05 December 2012 - 06:23 PM.


#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 05 December 2012 - 06:23 PM

Greetings Tina and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.


===================================================


Ground Rules:

  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
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  • Please perform all steps in the order they are listed in each set of instructions. Some steps are a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
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  • I would like to remind you to make no further changes to your computer unless I direct you to do so.

===================================================


Helping me Help You

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.


===================================================


Additional Information

  • If you have since resolved the original problem you were having, I would appreciate you letting me know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and I will guide you.
    • Explain as best you can what happens with your computer, i.e. it beeps three times, the the black screen starts then goes blank, etc
  • Please tell me if you have your original Windows CD/DVD available.
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  • If you have already posted a DDS log, please do so again, as your situation may have changed.

===================================================


Create DDS.txt and Attach.txt

I need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.

    DDS.com
    DDS.pif

  • Double click on the Posted Image icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Please copy and paste the contents of both results in your post.
  • Close the program window, and delete the program from your desktop.
You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • DDS.txt
  • Attach.txt

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"For unto us a Child is born, Unto us a Son is given;"

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
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Posted 09 December 2012 - 07:03 PM

Greetings Tina,


===================================================


3 Day Bump

It has been more than 3 days since my last post.

  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"For unto us a Child is born, Unto us a Son is given;"

#5 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 38,200 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:10:31 PM

Posted 11 December 2012 - 03:42 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"For unto us a Child is born, Unto us a Son is given;"




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