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Am I infected or is it just a pop-under?


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#1 L0newolf

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Posted 27 November 2012 - 10:52 PM

Hi recently when I was reading comics on a web site I click on a graphic on the site to let the next graphic load but it opens into a advertising sites instead. When I tried to close it more tab with the exact same advertising appear. I was surprised and press Ctrl + W to close but it reappear again with more tab so I press Ctrl + W a lot of time and very fast until only one empty tab remains. After that the advertisement does not appear any more.

I clear the history, cookie, cache and etc. from the firefox then close firefox and restart it again. Everything seem find, I can search with both google and yahoo, all hidden file on my computer is still visible. The only thing I am unsure of is whether the homepage have been change or did i change it to blank page myself but I don't think a virus or malware will change it to blank. I have scan it with both malwarebytes and avast boot scan both reported nothing however, i have did system restore before so I am not sure whether the performance of the 2 have been affected.

Btw my java has been disabled by firefox.

I am using windows 7 64bit system and computer is only 1 year 8 months old.

A side question when I register in the forum I followed the link to bleeping computer login page but after I log in it redirect me to my email account, is that normal?

Edited by L0newolf, 27 November 2012 - 10:59 PM.


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#2 boopme

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Posted 28 November 2012 - 10:50 AM

Hello, first of all do not run a Temp or Registry file cleaner.

Lets run these and see how we are after.

Please download the following program to your desktop:

Unhide.exe

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run.




Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.


Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When the scan is complete, click OK, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).


I will ask about this...
A side question when I register in the forum I followed the link to bleeping computer login page but after I log in it redirect me to my email account, is that normal?

Edited by boopme, 28 November 2012 - 10:50 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 L0newolf

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Posted 28 November 2012 - 09:30 PM

Hi, is disk cleanup counted as a Temp or Registry file cleaner? cause I have done that, will it be a problem? And all my hidden files are still around hence do I need to run unhide.exe since as there is nothing to unhide? Will reformatting solve everything?


Sorry for all the question cause I am a bit new to this and would like to learn a bit for future use when I encounter these problem.


Oh and just to let you know some of the things I have done(not much) and spotted that is odd to me. I have done disk cleanup after the problem occur and scan using dds.scr, malwarebytes and avast anti-virus and have plug in a flash drive (that is completely empty).

Yesterday I just found out that the placement of the device plug into the computer is different from what it use to be. Plug in thumbdrive use to be behind the CD/DVD drive now its in front even thought I have not set anything is that something to be worried?

If I were to go to the extreme and reformat will malware and virus still be present? I read somewhere that it might still be present.

Edited by L0newolf, 28 November 2012 - 10:03 PM.


#4 boopme

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Posted 28 November 2012 - 09:51 PM

It can clean the Temp files if selected.


And all my hidden files are still around.... If you can see them than no need to run it.

Reformatting may be a bit more work than needed,but it will clear it.

Starting over by wiping your drive, and reformatting it removes everything and ensures no remnants of malicious files are left behind.

When reformatting due to malware infection, you can back up all your important documents, personal data files, photos to a CD or DVD drive, not a flash drive or external hard drive as they may become compromised in the process. The safest practice is not to backup any executable files (*.exe), screensavers (*.scr), dynamic link library (*.dll), autorun (.ini) or script files (.php, .asp, .htm, .html, .xml ) files because they may be infected by malware. Avoid backing up compressed files (.zip, .cab, .rar) that have executables inside them as some types of malware can penetrate compressed files and infect the .exe files within them. Other types of malware may even disguise itself by hiding a file extension or adding to the existing extension as shown here (click Figure 1 to enlarge) so be sure you look closely at the full file name. If you cannot see the file extension, you may need to reconfigure Windows to show file name extensions. Then make sure you scan the backed up data with your anti-virus prior to to copying it back to your hard drive.

If your CD/DVD drive is unusable, another word of caution if you are considering backing up to an external usb hard drive as your only alternative. External drives are more susceptible to infection and can become compromised in the process of backing up data. I'm not saying you should not try using such devices but I want to make you aware of all your options and associated risks so you can make an informed decision if its worth that risk.Again, do not back up any files with the following file extensions: exe, .scr, .dll, .ini, .htm, .html, .php, .asp, .xml, .zip, .rar, .cab as they may be infected.

If you need additional assistance with reformatting or partitioning, you can start a new topic in the appropriate Windows Operating System Subforum.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 L0newolf

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Posted 28 November 2012 - 10:59 PM

From your post I am assuming that the thing that is likely to infect my computer is a malware and not a virus. I have a back up and imagery around 6 months ago and if I do a reformat then a imagery is it fine?

If the recovery disk is rewrite is it a problem?

Thanks for your patience for sticking with someone like me who did nothing but questioning and can I ask you more question in this topic if I encounter anything?

Edited by L0newolf, 28 November 2012 - 11:40 PM.


#6 L0newolf

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Posted 29 November 2012 - 05:44 AM

Hi does factory restore = reformatting?

#7 boopme

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Posted 29 November 2012 - 02:16 PM

Yes
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 L0newolf

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Posted 03 December 2012 - 07:23 AM

I have just reformatted my computer and every time after windows update, the windows for the update resized and become smaller is that normal? The power setting also changed even though I set it to dim screen at 30 min today it become 5 min instead.

I have done nothing but install windows updates and avast anti virus

Edited by L0newolf, 03 December 2012 - 07:30 AM.


#9 boopme

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Posted 03 December 2012 - 09:35 PM

Hello, see if running System File Checker straightens it out.. If not ask about this in the WIN7 forum as they know the sytem better than I.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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