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Some Help Please - Virus Perhaps?


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2 replies to this topic

#1 Zeyev

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Posted 27 November 2012 - 09:59 PM

Hello,

I'm hoping someone can help me out here, as I'm not sure what to do.

It started five-six days ago, where I couldn't right click in chrome anymore. For no apparent reason, it just stopped working. I google'd this to see if others had had the same problem, and it was attributed to a flash crash. So I uninstalled and re-installed flash player as recommended, with no change. I installed a previous version of it to see if that made a difference, but it didn't. Disabling the plugin didn't help either. The following day, I noticed that drop down boxes weren't working either; at first in my chrome browser, but then into other aspects. When I click on a box, it will automatically pick the top item. My volume kept going up on its own, sitting at max, no matter what I tried (using arrow keys, pg up and down, clicking it half way then trying to click outside the box). I thought it might be a stuck key or something, so I cleaned my keyboard with no change. Over the next few days, I noticed my computer getting sluggish, not loading things as fast. There also seems to be beeping noises that randomly happen. It sounds like a recording start/stop beep. The frequency has increased now to once an hour almost. Yesterday and today, my computer has crashed for what seems to be no reason. Completely froze up and I had to hard reboot it. Using the mouse to scroll up and down on the scroll bars in browsing windows or documents make the bar spaz and the cursor flickers randomly on the screen.

I have ran Malwarebytes and Microsoft Security Essentials with no results. I'll place the Malwares log at the end of this post. I don't know where MSE's logs are stored.

If I could get some help, I would greatly appreciate it. If any other info is required, please let me know and I will try to grab it as soon as possible.

Thanks in advance,
-Zeyev



Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.27.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Zay :: ZAY-PC [administrator]

Protection: Enabled

11/27/2012 6:27:45 PM
mbam-log-2012-11-27 (18-27-45).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 201671
Time elapsed: 6 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

BC AdBot (Login to Remove)

 


#2 CatByte

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Posted 28 November 2012 - 08:28 AM

Please do the following:

Download the appropriate version for your system of the Farbar Recovery Scan Tool and save it to a flash drive.


Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press Scan button.
[*]type exit and reboot the computer normally
[*]FRST will make a log (FRST.txt) on the flash drive, please copy and paste the log in your reply.[/list]

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

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Posted 05 December 2012 - 07:38 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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